Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... Information ...1 Installation Conditions ...2 Battery Replacement Notice ...2 Headset and Earphone Volume Level Notice 3 German Ergonomics Notice ...3 Laser Safety ...3 CDRH Regulations ...3 Compliance with International Regulations 4 Laser Product Label ...4 Laser Information ...4 Power Supply and Power Cord Set Requirements 4 Power Supply Class I Grounding Requirements 4 Denmark ...4 Norway ...4 Sweden ...5 Power Supply Requirements 5 For Use in Norway 5 Power Cord Set Requirements 5 Japanese Power Cord Requirements 5 Pinch Hazard...
... Information ...1 Installation Conditions ...2 Battery Replacement Notice ...2 Headset and Earphone Volume Level Notice 3 German Ergonomics Notice ...3 Laser Safety ...3 CDRH Regulations ...3 Compliance with International Regulations 4 Laser Product Label ...4 Laser Information ...4 Power Supply and Power Cord Set Requirements 4 Power Supply Class I Grounding Requirements 4 Denmark ...4 Norway ...4 Sweden ...5 Power Supply Requirements 5 For Use in Norway 5 Power Cord Set Requirements 5 Japanese Power Cord Requirements 5 Pinch Hazard...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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Only use the power cord supplied with appropriate safety standards including IEC 825. Substitute cords may not provide adequate fault protection. Laser Product Label The following ...Hewlett-Packard authorized replacement. Laser Information ● Laser Type: Semiconductor GaAIAs ● Wave Length: 780 +/- 35 nm ● Divergence Angle: 53.5 Degrees +/- 0.5 degrees ● Output Power: Less than 0.2 mW or 10,869 W·m-2 sr-1 ● Polarization: Circular 0.25 ● Numerical Aperture: 0.45 +/- 0.04 Power Supply and Power Cord Set Requirements Power Supply Class I Grounding...
Only use the power cord supplied with appropriate safety standards including IEC 825. Substitute cords may not provide adequate fault protection. Laser Product Label The following ...Hewlett-Packard authorized replacement. Laser Information ● Laser Type: Semiconductor GaAIAs ● Wave Length: 780 +/- 35 nm ● Divergence Angle: 53.5 Degrees +/- 0.5 degrees ● Output Power: Less than 0.2 mW or 10,869 W·m-2 sr-1 ● Polarization: Circular 0.25 ● Numerical Aperture: 0.45 +/- 0.04 Power Supply and Power Cord Set Requirements Power Supply Class I Grounding...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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... this product with the unit or an authorized replacement adapter from Hewlett-Packard. ENWW Power Supply and Power Cord Set Requirements 5 Power supplies on power cord set . WARNING! Power Cord Set Requirements The power cord set will be found at http://www.hp.com/cgi-bin/ hpsupport/index.pl. Use only the power cord provided with the product meets the requirements...
... this product with the unit or an authorized replacement adapter from Hewlett-Packard. ENWW Power Supply and Power Cord Set Requirements 5 Power supplies on power cord set . WARNING! Power Cord Set Requirements The power cord set will be found at http://www.hp.com/cgi-bin/ hpsupport/index.pl. Use only the power cord provided with the product meets the requirements...
HP xw Workstation series Setup and Troubleshooting Guide
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... on the system board. Contact HP for assistance. CAUTION: Internal components might be powered even when the system is off and replace one at a time to video). Red Power LED blinks seven times, once every second, followed by a two-second pause. Check the power supply functionality. To prevent damage, disconnect the workstation power cord before you remove a component...
... on the system board. Contact HP for assistance. CAUTION: Internal components might be powered even when the system is off and replace one at a time to video). Red Power LED blinks seven times, once every second, followed by a two-second pause. Check the power supply functionality. To prevent damage, disconnect the workstation power cord before you remove a component...
HP xw6400 Workstation - Service and Technical Reference Guide
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... coin cell battery 55 Customer Self-Repair ...56 Predisassembly procedures ...57 System board components ...57 System board architecture 59 Removal and replacement of components 59 Disassembly order ...59 Security lock (optional) ...61 Cable lock (optional) ...62 Universal chassis clamp lock (optional... 66 Hood lock (Smart cover lock) (optional 67 Front panel I/O device assembly 67 Power button assembly and system speaker 68 Memory fan ...69 System fan assembly ...71 Power supply ...71 Memory ...72 Memory module requirements 72 Removing memory module 72 Installing memory module 73...
... coin cell battery 55 Customer Self-Repair ...56 Predisassembly procedures ...57 System board components ...57 System board architecture 59 Removal and replacement of components 59 Disassembly order ...59 Security lock (optional) ...61 Cable lock (optional) ...62 Universal chassis clamp lock (optional... 66 Hood lock (Smart cover lock) (optional 67 Front panel I/O device assembly 67 Power button assembly and system speaker 68 Memory fan ...69 System fan assembly ...71 Power supply ...71 Memory ...72 Memory module requirements 72 Removing memory module 72 Installing memory module 73...
HP xw6400 Workstation - Service and Technical Reference Guide
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...96 Removing the system board 96 Replacing the system board 97 Product recycling ...97 5 System diagnostics and troubleshooting E-Support ...99 Help & Support Center and E-Support 99 Troubleshooting checklist ...100 LED color definitions ...100 HP Insight Diagnostics Offline Edition 100 ...error codes ...104 Diagnostic LED codes ...104 Troubleshooting scenarios and solutions 106 Solving minor problems 106 Solving power supply problems 108 Testing power supply 108 Solving diskette problems 109 Solving ...110 Solving display problems 112 Solving audio problems 113 Solving printer problems...
...96 Removing the system board 96 Replacing the system board 97 Product recycling ...97 5 System diagnostics and troubleshooting E-Support ...99 Help & Support Center and E-Support 99 Troubleshooting checklist ...100 LED color definitions ...100 HP Insight Diagnostics Offline Edition 100 ...error codes ...104 Diagnostic LED codes ...104 Troubleshooting scenarios and solutions 106 Solving minor problems 106 Solving power supply problems 108 Testing power supply 108 Solving diskette problems 109 Solving ...110 Solving display problems 112 Solving audio problems 113 Solving printer problems...
HP xw6400 Workstation - Service and Technical Reference Guide
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...the DPS software. Each time the DPS is a diagnostic tool built into the hard drives that might result in select HP workstations. The service provider can also remotely schedule diagnostics to take action before the modules actually fail. This message contains detailed ... power supply ● Two for ECC memory modules enables you to throttle. The processor temperature sensors monitor CPU temperature. The Prefailure Warranty for the system board ● Some hard drives The processor thermal sensor is installed in unwarranted hard drive replacement. When combined with HP ...
...the DPS software. Each time the DPS is a diagnostic tool built into the hard drives that might result in select HP workstations. The service provider can also remotely schedule diagnostics to take action before the modules actually fail. This message contains detailed ... power supply ● Two for ECC memory modules enables you to throttle. The processor temperature sensors monitor CPU temperature. The Prefailure Warranty for the system board ● Some hard drives The processor thermal sensor is installed in unwarranted hard drive replacement. When combined with HP ...
HP xw6400 Workstation - Service and Technical Reference Guide
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...-Repair enables you to obtain replacement parts and install them yourself on your workstation. The following table indicates which workstation components are customer-serviceable. See http://www.hp.com/go/selfrepair/ for more information. Table 4-3 Customer Self-Repair components Item Component Customer Self-Repair 1 System board Optional 2 Power supply Optional 3 Heatsink plus fan ...26 Front control panel Mandatory 27 Miscellaneous kit Mandatory 26 Front control panel Mandatory 27 Miscellaneous kit Mandatory 56 Chapter 4 Removal and replacement procedures ENWW
...-Repair enables you to obtain replacement parts and install them yourself on your workstation. The following table indicates which workstation components are customer-serviceable. See http://www.hp.com/go/selfrepair/ for more information. Table 4-3 Customer Self-Repair components Item Component Customer Self-Repair 1 System board Optional 2 Power supply Optional 3 Heatsink plus fan ...26 Front control panel Mandatory 27 Miscellaneous kit Mandatory 26 Front control panel Mandatory 27 Miscellaneous kit Mandatory 56 Chapter 4 Removal and replacement procedures ENWW
HP xw6400 Workstation - Service and Technical Reference Guide
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... on page 68) Optical drive (Optical drive on page 84) Diskette drive (Diskette drive (optional) on page 86) Bezel blanks (Bezel blanks on page 65) Power supply (Power supply on page 71) System fan (System fan assembly on page 71) Memory (Memory on page 72) Front fan removal (optional) (Front PCI card guide and... processor on page 94) PCI retainer (PCI retainer on page 75) PCI or PCI express card (PCI removal on page 77) 60 Chapter 4 Removal and replacement procedures ENWW
... on page 68) Optical drive (Optical drive on page 84) Diskette drive (Diskette drive (optional) on page 86) Bezel blanks (Bezel blanks on page 65) Power supply (Power supply on page 71) System fan (System fan assembly on page 71) Memory (Memory on page 72) Front fan removal (optional) (Front PCI card guide and... processor on page 94) PCI retainer (PCI retainer on page 75) PCI or PCI express card (PCI removal on page 77) 60 Chapter 4 Removal and replacement procedures ENWW
HP xw6400 Workstation - Service and Technical Reference Guide
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... system fan To replace a system fan assembly, there are four plastic tabs that must be connected, see the PCI installation on page 69). 2. Power supply 1. The PCI Express power cable has a 6pin black connector, and the system board power cable has an 8-pin white connector. Disconnect power from the system board...: Be sure you can be aligned carefully in on page 63). 2. Disconnect the power supply cables from the system board. To see a picture of the chassis. NOTE: Be sure to the power supply, such as optical drives, diskette drive, hard drives, and select models of components 71...
... system fan To replace a system fan assembly, there are four plastic tabs that must be connected, see the PCI installation on page 69). 2. Power supply 1. The PCI Express power cable has a 6pin black connector, and the system board power cable has an 8-pin white connector. Disconnect power from the system board...: Be sure you can be aligned carefully in on page 63). 2. Disconnect the power supply cables from the system board. To see a picture of the chassis. NOTE: Be sure to the power supply, such as optical drives, diskette drive, hard drives, and select models of components 71...
HP xw6400 Workstation - Service and Technical Reference Guide
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...Gently push outward 1 on page 69). Figure 4-17 Removing the power supply To install the power supply, reverse the previous steps. Wait until the LED on the back of the power supply turns off the workstation and unplug the power cord from the system (Predisassembly procedures on page 57), remove the... side access panel (Side access panel on page 63), and remove the memory fan (Memory fan on the socket levers. 72 Chapter 4 Removal and replacement procedures...
...Gently push outward 1 on page 69). Figure 4-17 Removing the power supply To install the power supply, reverse the previous steps. Wait until the LED on the back of the power supply turns off the workstation and unplug the power cord from the system (Predisassembly procedures on page 57), remove the... side access panel (Side access panel on page 63), and remove the memory fan (Memory fan on the socket levers. 72 Chapter 4 Removal and replacement procedures...
HP xw6400 Workstation - Service and Technical Reference Guide
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Disconnect power from the rear panel of the chassis. Release the PCI retention clamp by rotating the clamp downward and pushing on the two green snaps down on the front chassis card guide (not illustrated). 4. Store the card in an antistatic bag. 78 Chapter 4 Removal and replacement procedures... length PCI Express cards, disengage the release snap on the green snaps 1 and rotating the PCI retention clamp upward. 3. Remove the auxiliary power supply cable (not illustrated) if required, and move the "hockey stick" lever 2 to release the card and lift it 3 out of the chassis.
Disconnect power from the rear panel of the chassis. Release the PCI retention clamp by rotating the clamp downward and pushing on the two green snaps down on the front chassis card guide (not illustrated). 4. Store the card in an antistatic bag. 78 Chapter 4 Removal and replacement procedures... length PCI Express cards, disengage the release snap on the green snaps 1 and rotating the PCI retention clamp upward. 3. Remove the auxiliary power supply cable (not illustrated) if required, and move the "hockey stick" lever 2 to release the card and lift it 3 out of the chassis.
HP xw6400 Workstation - Service and Technical Reference Guide
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... 1. Disconnect power from the connector on page 64). 2. Disconnect the fan wire 1 from the system (Predisassembly procedures on page 57), remove the side access panel (Side access panel on page 63), and remove the front bezel (Front Bezel on the system board. ENWW Removal and replacement of the ...chassis. 6. Close the PCI retention clamp 4 by rotating the clamp downward and pushing on the two green snaps down from the power supply. Figure 4-28 Installing the PCI Express card Front PCI card guide...
... 1. Disconnect power from the connector on page 64). 2. Disconnect the fan wire 1 from the system (Predisassembly procedures on page 57), remove the side access panel (Side access panel on page 63), and remove the front bezel (Front Bezel on the system board. ENWW Removal and replacement of the ...chassis. 6. Close the PCI retention clamp 4 by rotating the clamp downward and pushing on the two green snaps down from the power supply. Figure 4-28 Installing the PCI Express card Front PCI card guide...
HP xw6400 Workstation - Service and Technical Reference Guide
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... and then reinstalling one at a time until workstation fails. second, then 2-second pause, 3 beeps 1. Continue adding devices to the system board. 4. b. Disconnect AC power. Blinks red 2 times, once per CPU not installed. Open the access panel, and be sure the four-wire power supply cable is good. Replace the device causing the failure. a. Install CPU...
... and then reinstalling one at a time until workstation fails. second, then 2-second pause, 3 beeps 1. Continue adding devices to the system board. 4. b. Disconnect AC power. Blinks red 2 times, once per CPU not installed. Open the access panel, and be sure the four-wire power supply cable is good. Replace the device causing the failure. a. Install CPU...
HP xw6400 Workstation - Service and Technical Reference Guide
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...OR Press and hold the power button for less than 4 seconds. Disconnect AC power. System does not power on, and the LEDs on the keypad. A fan might be arrow keys on the front of the workstation are not flashing. Replace the system board. ● If the power supply fan does not spin or... the BIST LED does not illuminate, replace the power supply. The Num Lock key can be on the hard drive. System unable...
...OR Press and hold the power button for less than 4 seconds. Disconnect AC power. System does not power on, and the LEDs on the keypad. A fan might be arrow keys on the front of the workstation are not flashing. Replace the system board. ● If the power supply fan does not spin or... the BIST LED does not illuminate, replace the power supply. The Num Lock key can be on the hard drive. System unable...
HP xw6400 Workstation - Service and Technical Reference Guide
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... the workstation is illuminated and the fan is spinning, the power supply is functional. ● If the green BIST LED (illustrated below) is not illuminated or the fan is not spinning, replace the power supply. Solution Replace the power supply. 108 Chapter 5 System diagnostics and troubleshooting ENWW Unplug the AC power. 2. Figure 5-1 Testing power supply with BIST LED Table 5-4 Power supply problems Problem Cause Power supply...
... the workstation is illuminated and the fan is spinning, the power supply is functional. ● If the green BIST LED (illustrated below) is not illuminated or the fan is not spinning, replace the power supply. Solution Replace the power supply. 108 Chapter 5 System diagnostics and troubleshooting ENWW Unplug the AC power. 2. Figure 5-1 Testing power supply with BIST LED Table 5-4 Power supply problems Problem Cause Power supply...
HP xw6400 Workstation - Service and Technical Reference Guide
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... is good. Plug in AC power. ● If the power supply fan spins and the BIST LED illuminates, then the power supply is incorrectly inserted. Reconnect power cable. Files on diskette are connected. determine whether the processor fan spins. Processor thermal protection 1. Table 5-4 Power supply problems (continued) Problem Cause Solution Workstation powered off and replace one at a time and repeat this...
... is good. Plug in AC power. ● If the power supply fan spins and the BIST LED illuminates, then the power supply is incorrectly inserted. Reconnect power cable. Files on diskette are connected. determine whether the processor fan spins. Processor thermal protection 1. Table 5-4 Power supply problems (continued) Problem Cause Solution Workstation powered off and replace one at a time and repeat this...
HP xw6400 Workstation - Service and Technical Reference Guide
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... Connected MultiBay riser is not connected. Connect MultiBay riser. 920-Fan Command 2 Pin The 2-pin fan connector from the Connector from Power Supply power supply is not connected. Address Assignment Conflict 1. Remove expansion cards. 3. If airflow is acceptable and there is not excessive dust on the...reconfigure without the drive. 611-Primary Diskette Port Configuration error. Run Computer Setup (F10 Setup). 2. Reconnect or replace hood locking mechanism. ENWW POST and error messages 127 Run Computer Setup (F10 Setup). 2. flash is missing or not 1. You must...
... Connected MultiBay riser is not connected. Connect MultiBay riser. 920-Fan Command 2 Pin The 2-pin fan connector from the Connector from Power Supply power supply is not connected. Address Assignment Conflict 1. Remove expansion cards. 3. If airflow is acceptable and there is not excessive dust on the...reconfigure without the drive. 611-Primary Diskette Port Configuration error. Run Computer Setup (F10 Setup). 2. Reconnect or replace hood locking mechanism. ENWW POST and error messages 127 Run Computer Setup (F10 Setup). 2. flash is missing or not 1. You must...
HP xw6400 Workstation - Service and Technical Reference Guide
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... 3. CAUTION: Pushing the CMOS button resets CMOS values to disconnect the power cord from the power outlets. 2. To back up the workstation CMOS settings before touching. Replace the access panel. 7. This process clears the current passwords and disables the...Replace the access panel. 154 Appendix F Appendix F - Allow the operating system to successfully clear and reset the CMOS. NOTE: For assistance locating the CMOS button and other system board components, see System board components on the workstation. WARNING! Failure to disconnect the power cord can result in , the power supply...
... 3. CAUTION: Pushing the CMOS button resets CMOS values to disconnect the power cord from the power outlets. 2. To back up the workstation CMOS settings before touching. Replace the access panel. 7. This process clears the current passwords and disables the...Replace the access panel. 154 Appendix F Appendix F - Allow the operating system to successfully clear and reset the CMOS. NOTE: For assistance locating the CMOS button and other system board components, see System board components on the workstation. WARNING! Failure to disconnect the power cord can result in , the power supply...
Setup and Troubleshooting Guide
Page 24
... board header. Continue adding devices one device at a time to see if the processor is causing the failure. Check the power supply functionality. Contact HP for assistance. 4. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Replace the device that is not properly attached to None Disk or "Hibernate" mode. a. Disconnect the AC...
... board header. Continue adding devices one device at a time to see if the processor is causing the failure. Check the power supply functionality. Contact HP for assistance. 4. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Replace the device that is not properly attached to None Disk or "Hibernate" mode. a. Disconnect the AC...