HP xw Workstation series Setup and Troubleshooting Guide
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... Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30...
... Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30...
HP xw Workstation series Setup and Troubleshooting Guide
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... supply, memory, CPU, and many other components of your product. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. Select the desired product. 3. Customer advisories and product change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. From the Resources section, select See more . Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs...
... supply, memory, CPU, and many other components of your product. To access the QuickSpecs, seehttp://www.hp.com/go /bizsupport/. Select the desired product. 3. Customer advisories and product change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. From the Resources section, select See more . Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. QuickSpecs...
HP xw Workstation series Setup and Troubleshooting Guide
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...System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ◦ And more... ● Comprehensive list of diagnostic test available with HP Vision Diagnostics Hewlett-Packard ...Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues and determine if problems relate to the operating...
...System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ◦ And more... ● Comprehensive list of diagnostic test available with HP Vision Diagnostics Hewlett-Packard ...Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues and determine if problems relate to the operating...
HP xw Workstation series Setup and Troubleshooting Guide
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... a CD, DVD, or USB flash drive. Select the Support & Drivers link. 3. Enter your operating system. 6. Turn on the workstation: 1. NOTE: The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone application, outside of HP Vision Diagnostics. It is faster than using a CD or DVD, and it is downloaded, save the file to a USB...
... a CD, DVD, or USB flash drive. Select the Support & Drivers link. 3. Enter your operating system. 6. Turn on the workstation: 1. NOTE: The HP Memory Test, a comprehensive memory diagnostic utility, runs as a stand-alone application, outside of HP Vision Diagnostics. It is faster than using a CD or DVD, and it is downloaded, save the file to a USB...
HP xw Workstation series Setup and Troubleshooting Guide
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... is faster than using a CD, and it accommodates both Memory and Vision diagnostics. 1. The workstation boots to troubleshoot workstation memory. In the C:\VisionDiagnostics\ directory, double-click on VisionDiagUSB.exe. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that a USB key be required to turn off the workstation. 4. Follow the diagnostic prompts to the USB key and...
... is faster than using a CD, and it accommodates both Memory and Vision diagnostics. 1. The workstation boots to troubleshoot workstation memory. In the C:\VisionDiagnostics\ directory, double-click on VisionDiagUSB.exe. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that a USB key be required to turn off the workstation. 4. Follow the diagnostic prompts to the USB key and...
HP xw Workstation series Setup and Troubleshooting Guide
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... number to complete. Click this option to run : Quick, Complete, or Custom. 3. HP Vision Diagnostics will automatically switch to the Status tab in your workstation, exit HP Vision Field Diagnostic, boot to start executing all available diagnostics. Choose how you want the test...9679; Complete - Alternatively, the test selection can not be executed, either the CD or USB flash drive and select HP Memory Test from within the HP Vision Diagnostics application. To begin testing: 1. You cannot change test parameters. ● Custom - The following options are ...
... number to complete. Click this option to run : Quick, Complete, or Custom. 3. HP Vision Diagnostics will automatically switch to the Status tab in your workstation, exit HP Vision Field Diagnostic, boot to start executing all available diagnostics. Choose how you want the test...9679; Complete - Alternatively, the test selection can not be executed, either the CD or USB flash drive and select HP Memory Test from within the HP Vision Diagnostics application. To begin testing: 1. You cannot change test parameters. ● Custom - The following options are ...
HP xw Workstation series Setup and Troubleshooting Guide
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...information, see the online documentation provided with the graphics controller utility or the documentation that came with a monitor that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ● Fans ... error messages The POST is a series of diagnostic tests that supports new features or fixes your region, and click Contact HP in the upper-left corner. POST checks the following items to change the monitor model, refresh rates, screen resolution, color...
...information, see the online documentation provided with the graphics controller utility or the documentation that came with a monitor that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ● Fans ... error messages The POST is a series of diagnostic tests that supports new features or fixes your region, and click Contact HP in the upper-left corner. POST checks the following items to change the monitor model, refresh rates, screen resolution, color...
HP xw Workstation series Setup and Troubleshooting Guide
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... the network controller. The user has memory Ensure DIMMs are connected and working properly. 3. Table 5-1 General installation problems Problem Cause Solution Workstation appears locked Software control of the up and will not turn off . Standby mode. NOTE: Connecting the workstation to use Computer Setup (F10) to and from HP. The Num Lock light should...
... the network controller. The user has memory Ensure DIMMs are connected and working properly. 3. Table 5-1 General installation problems Problem Cause Solution Workstation appears locked Software control of the up and will not turn off . Standby mode. NOTE: Connecting the workstation to use Computer Setup (F10) to and from HP. The Num Lock light should...
HP xw Workstation series Setup and Troubleshooting Guide
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... that the device is not seated or connected properly. Cables of the workstation. on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Reboot the workstation, and follow the instructions for four seconds. were used in the upgrade or memory modules were installed in On/Off mode, run Computer Setup (F10). Observe...
... that the device is not seated or connected properly. Cables of the workstation. on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Reboot the workstation, and follow the instructions for four seconds. were used in the upgrade or memory modules were installed in On/Off mode, run Computer Setup (F10). Observe...
HP xw Workstation series Setup and Troubleshooting Guide
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...: before you remove a component. 1. If the processor fan is properly attached. Contact HP for assistance. 4. Reseat the processor. Four beeps. To prevent damage, disconnect the workstation power cord before you select controls the green LED function during these suspend modes. NOTE:...; 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory (xw8000/xw9000 series) ENWW Basic troubleshooting 43 Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Ensure that the...
...: before you remove a component. 1. If the processor fan is properly attached. Contact HP for assistance. 4. Reseat the processor. Four beeps. To prevent damage, disconnect the workstation power cord before you select controls the green LED function during these suspend modes. NOTE:...; 8-pin CPU (xw6000/xw8000/xw9000 series) ◦ 4-pin memory (xw8000/xw9000 series) ENWW Basic troubleshooting 43 Green Power LED blinks four times, once per second.** No beeps Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Ensure that the...
HP xw Workstation series Setup and Troubleshooting Guide
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...functionality. If the power supply fan spins and the BIST* LED lights, the power supply is causing the failure. Contact HP for assistance. Replace third-party memory with HP memory. 4. Red Power LED blinks seven times, once every second, followed by a two-second pause. System board failure (...be in the AC power. Six beeps. Pre-video graphics error. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Seven beeps. Pre-video memory error CAUTION: Internal components might be powered even when the system is causing the problem by a ...
...functionality. If the power supply fan spins and the BIST* LED lights, the power supply is causing the failure. Contact HP for assistance. Replace third-party memory with HP memory. 4. Red Power LED blinks seven times, once every second, followed by a two-second pause. System board failure (...be in the AC power. Six beeps. Pre-video graphics error. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Seven beeps. Pre-video memory error CAUTION: Internal components might be powered even when the system is causing the problem by a ...
HP xw4600 Workstation - Service and Technical Reference Guide
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... LED color definitions ...130 Self-troubleshooting with HP Vision Field Diagnostics 130 Overview ...131 Downloading and accessing HP Vision Field Diagnostics 132 Accessing HP Vision Field Diagnostics on the workstation 133 Creating and using a bootable USB key 133 Creating and using a bootable DVD 133 Using the HP Memory Test utility 133 User interface ...134 Survey tab...
... LED color definitions ...130 Self-troubleshooting with HP Vision Field Diagnostics 130 Overview ...131 Downloading and accessing HP Vision Field Diagnostics 132 Accessing HP Vision Field Diagnostics on the workstation 133 Creating and using a bootable USB key 133 Creating and using a bootable DVD 133 Using the HP Memory Test utility 133 User interface ...134 Survey tab...
HP xw4600 Workstation - Service and Technical Reference Guide
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See http://partsurfer.hp.com for current information on supported spare parts. Figure 1-2 Workstation components view Table 1-1 Component view Item Description 1 Power supply 2 Hard drive 3 Optical drive 4 Side access panel 5 System fan 6 Chassis 7 Diskette drive 8 Processor heatsink Item Description 9 Processor 10 Memory module 11 System board 12 PCI Express card 13 PCI card 14 Speaker 15 Front bezel ENWW Product features 3
See http://partsurfer.hp.com for current information on supported spare parts. Figure 1-2 Workstation components view Table 1-1 Component view Item Description 1 Power supply 2 Hard drive 3 Optical drive 4 Side access panel 5 System fan 6 Chassis 7 Diskette drive 8 Processor heatsink Item Description 9 Processor 10 Memory module 11 System board 12 PCI Express card 13 PCI card 14 Speaker 15 Front bezel ENWW Product features 3
HP xw4600 Workstation - Service and Technical Reference Guide
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...memory count, product name, and other security features. ● Establish and manage energy-saving time-outs (not supported on Linux platforms). ● Modify or restore factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for your workstation... Setup (F10) Utility enables you add or remove hardware. ● Determine if all of the devices installed on the workstation are detected but not automatically fixed during POST, press any key except F1 through F12. ● Establish an Ownership Tag...
...memory count, product name, and other security features. ● Establish and manage energy-saving time-outs (not supported on Linux platforms). ● Modify or restore factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for your workstation... Setup (F10) Utility enables you add or remove hardware. ● Determine if all of the devices installed on the workstation are detected but not automatically fixed during POST, press any key except F1 through F12. ● Establish an Ownership Tag...
HP xw4600 Workstation - Service and Technical Reference Guide
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...select F10 to enter the Computer Setup (F10) Utility. ● Limit (CPUID Maximum Value to 3) (Enable/Disable) Execute Memory Test Tests workstation memory. Disabling this feature prevents the text from being displayed, but pressing F10 still accesses the Setup screen. Operating system parameters generally...this option. ● F12 Prompt (Enable or Disable)-Enabling this feature adds a user-specified delay to the POST process. The workstation might boot with this support in a sub optimal configuration. ENWW Computer Setup (F10) Utility 31 Available IRQ values are lost. PCI...
...select F10 to enter the Computer Setup (F10) Utility. ● Limit (CPUID Maximum Value to 3) (Enable/Disable) Execute Memory Test Tests workstation memory. Disabling this feature prevents the text from being displayed, but pressing F10 still accesses the Setup screen. Operating system parameters generally...this option. ● F12 Prompt (Enable or Disable)-Enabling this feature adds a user-specified delay to the POST process. The workstation might boot with this support in a sub optimal configuration. ENWW Computer Setup (F10) Utility 31 Available IRQ values are lost. PCI...
HP xw4600 Workstation - Service and Technical Reference Guide
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...-accessible reporting of business-critical details such as thermal warnings, memory alerts, and more information about SSM, see http://www.hp.com/go /ssm. Altiris Client Management Solutions Altiris and HP have partnered to provide comprehensive, tightly integrated systems management solutions ...supported by SSM are compatible with a special icon on the software, the driver download Web site, and on desktops and workstations: HP Client Manager Software, Altiris Client Management Solutions, System Software Manager, Proactive Change Notification, and Subscriber's Choice. When executed on...
...-accessible reporting of business-critical details such as thermal warnings, memory alerts, and more information about SSM, see http://www.hp.com/go /ssm. Altiris Client Management Solutions Altiris and HP have partnered to provide comprehensive, tightly integrated systems management solutions ...supported by SSM are compatible with a special icon on the software, the driver download Web site, and on desktops and workstations: HP Client Manager Software, Altiris Client Management Solutions, System Software Manager, Proactive Change Notification, and Subscriber's Choice. When executed on...
HP xw4600 Workstation - Service and Technical Reference Guide
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... Setup (F10) Utility, see Computer Setup (F10) Utility menu on the HP workstation: ● Locally, using the Computer Setup (F10) Utility ● Remotely, using HP Systems Insight Manager (SIM), HP Client Manager Software, or other systems management applications. Seamless, automatic integration between asset... is entered (applies to leverage investments in existing tools. HP also offers several solutions for workstations used as options on select systems. Use the following utilities to manage security settings on page 27. Memory Change and Hood Sensor (Smart Cover Sensor) alerts can...
... Setup (F10) Utility, see Computer Setup (F10) Utility menu on the HP workstation: ● Locally, using the Computer Setup (F10) Utility ● Remotely, using HP Systems Insight Manager (SIM), HP Client Manager Software, or other systems management applications. Seamless, automatic integration between asset... is entered (applies to leverage investments in existing tools. HP also offers several solutions for workstations used as options on select systems. Use the following utilities to manage security settings on page 27. Memory Change and Hood Sensor (Smart Cover Sensor) alerts can...
HP xw4600 Workstation - Service and Technical Reference Guide
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... of error checking and correcting (ECC) memory errors, it displays a local alert message. ECC memory modules are built, each drive. When HP workstations are standard on the hard drive. 50 Chapter 4 System management ENWW In the Power Button section, select Hibernate. (Hibernate must be enabled in your HP xw4600 Workstation that required you to the hard drive...
... of error checking and correcting (ECC) memory errors, it displays a local alert message. ECC memory modules are built, each drive. When HP workstations are standard on the hard drive. 50 Chapter 4 System management ENWW In the Power Button section, select Hibernate. (Hibernate must be enabled in your HP xw4600 Workstation that required you to the hard drive...
HP xw4600 Workstation - Service and Technical Reference Guide
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...57 Power off the workstation and all peripheral device cables from opening the workstation. 6. Predisassembly procedures Perform the following figure shows the system board connectors and sockets on the HP xw4600 Workstation. Close all security devices that prevent you from the workstation. Remove or disengage... servicing the workstation: 1. Component 1 Keyboard/mouse 13 Clear CMOS button 2 Rear chassis fan 14 Front chassis fan 3 Processor power 15 Front control panel 4 Processor 16 Battery 5 Solenoid hood lock 17 Front USB 6 Processor fan 18 USB 7 Memory module sockets ...
...57 Power off the workstation and all peripheral device cables from opening the workstation. 6. Predisassembly procedures Perform the following figure shows the system board connectors and sockets on the HP xw4600 Workstation. Close all security devices that prevent you from the workstation. Remove or disengage... servicing the workstation: 1. Component 1 Keyboard/mouse 13 Clear CMOS button 2 Rear chassis fan 14 Front chassis fan 3 Processor power 15 Front control panel 4 Processor 16 Battery 5 Solenoid hood lock 17 Front USB 6 Processor fan 18 USB 7 Memory module sockets ...
HP xw4600 Workstation - Service and Technical Reference Guide
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.... 2. It is the most convenient method to the DVD and initiate the memory diagnostic utility. 4. Follow the diagnostic prompts to troubleshoot the workstation. The workstation will boot to access the HP Vision Field Diagnostics. 1. Follow the HP Vision Field Diagnostic prompts to troubleshoot workstation memory. The workstation will boot to boot the diagnostic utilities. A setup menu appears. 2. The...
.... 2. It is the most convenient method to the DVD and initiate the memory diagnostic utility. 4. Follow the diagnostic prompts to troubleshoot the workstation. The workstation will boot to access the HP Vision Field Diagnostics. 1. Follow the HP Vision Field Diagnostic prompts to troubleshoot workstation memory. The workstation will boot to boot the diagnostic utilities. A setup menu appears. 2. The...