End User License Agreement
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...printed materials and "online" or electronic documentation. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product on or made available by you subject to this EULA. The term "Software Product" means computer software ... the original Software Product's proprietary notices and that is licensed to you shall be governed You may accompany the HP Product. BY purposes of Rights. HP grants you the following rights provided you comply with all terms and conditions of this EULA, all of the ...
...printed materials and "online" or electronic documentation. You do not have Software Product into Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use the Software Product on or made available by you subject to this EULA. The term "Software Product" means computer software ... the original Software Product's proprietary notices and that is licensed to you shall be governed You may accompany the HP Product. BY purposes of Rights. HP grants you the following rights provided you comply with all terms and conditions of this EULA, all of the ...
HP xw Workstation series Setup and Troubleshooting Guide
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... Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30...
... Creating restore media ...24 5 Troubleshooting ...26 Self-troubleshooting with HP Vision Diagnostics 26 Overview ...27 Downloading and accessing HP Vision Diagnostics 28 Accessing HP Vision Diagnostics on the workstation 29 Creating and using a bootable USB key 29 Creating and using a bootable DVD 29 Using the HP Memory Test utility 29 User interface ...30 Survey tab ...30...
HP xw Workstation series Setup and Troubleshooting Guide
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...third-party documentation For the latest online documentation, seehttp://www.hp.com/ support/workstation_manuals. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. To access the QuickSpecs, seehttp://www.hp.com/go /workstationsupport. 2. These include this Setup and... information about its features including the operating system, power supply, memory, CPU, and many other components of your product. Customer advisories and product change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. From the Resources ...
...third-party documentation For the latest online documentation, seehttp://www.hp.com/ support/workstation_manuals. Workstation QuickSpecs The Product Bulletin contains QuickSpecs for HP Workstations. To access the QuickSpecs, seehttp://www.hp.com/go /workstationsupport. 2. These include this Setup and... information about its features including the operating system, power supply, memory, CPU, and many other components of your product. Customer advisories and product change notifications (PCNs), the HP newsletter, customer advisories, and more ... 4. From the Resources ...
HP xw Workstation series Setup and Troubleshooting Guide
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...can be shared as an HTML file, including: ◦ System serial number ◦ System product number ◦ System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ◦...-Packard Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues and determine if problems relate to access and use...
...can be shared as an HTML file, including: ◦ System serial number ◦ System product number ◦ System BIOS revision ◦ Memory size and configuration ◦ Processor information ◦ Storage device information and configuration ◦ Graphics / audio / communications information and configuration ◦...-Packard Vision Field Diagnostics let you view information about the hardware configuration and perform hardware troubleshooting for HP Desktop and Workstation systems. These tools let you isolate potential issues and determine if problems relate to access and use...
HP xw Workstation series Setup and Troubleshooting Guide
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... the disk or USB drive into HP Vision Diagnostics. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to http://www.hp.com. 2. If the workstation boots from the HP Web site to a CD, DVD..., or USB flash drive. Downloading and accessing HP Vision Diagnostics Follow these steps to download the HP Vision Diagnostics utility from a CD, you...
... the disk or USB drive into HP Vision Diagnostics. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to http://www.hp.com. 2. If the workstation boots from the HP Web site to a CD, DVD..., or USB flash drive. Downloading and accessing HP Vision Diagnostics Follow these steps to download the HP Vision Diagnostics utility from a CD, you...
HP xw Workstation series Setup and Troubleshooting Guide
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... from a CD, a separate boot CD will be used to create a bootable ISO image of the memory diagnostic utility on a USB key. 3. Using the HP Memory Test utility This section describes how to troubleshoot workstation memory. If the workstation is the most convenient method to create a bootable ISO image of the diagnostic utilities on a DVD. 3. Follow the...
... from a CD, a separate boot CD will be used to create a bootable ISO image of the memory diagnostic utility on a USB key. 3. Using the HP Memory Test utility This section describes how to troubleshoot workstation memory. If the workstation is the most convenient method to create a bootable ISO image of the diagnostic utilities on a DVD. 3. Follow the...
HP xw Workstation series Setup and Troubleshooting Guide
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...Processors") and device instances (for your system. All past diagnostics runs and status are listed there. ● Help - User help about HP Vision Diagnostics. Survey tab The Survey tab shows your entire system. ● Save button - This is the default view level. ●...architecture information such as high level PCI devices, low level SMBIOS, CMOS and PCI configuration space data. ● Audio - Shows system memory information. 30 Chapter 5 Troubleshooting ENWW Shows all diagnostics available for example "Processor 1"). These functions are started there. ● Status -...
...Processors") and device instances (for your system. All past diagnostics runs and status are listed there. ● Help - User help about HP Vision Diagnostics. Survey tab The Survey tab shows your entire system. ● Save button - This is the default view level. ●...architecture information such as high level PCI devices, low level SMBIOS, CMOS and PCI configuration space data. ● Audio - Shows system memory information. 30 Chapter 5 Troubleshooting ENWW Shows all diagnostics available for example "Processor 1"). These functions are started there. ● Status -...
HP xw Workstation series Setup and Troubleshooting Guide
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...diagnostics. WARNING! Once started, do not display prompts and require no interaction. Include optional interactive tests by default. To test the memory in order to either Number of time in minutes. 32 Chapter 5 Troubleshooting ENWW To begin testing: 1. You can be executed... Alternatively, the test selection can select or unselect different Test Modes: ● Quick - This does not guarantee that cover your workstation, exit HP Vision Field Diagnostic, boot to keep track of loops - The following options are displayed when testing is encountered. Select the type ...
...diagnostics. WARNING! Once started, do not display prompts and require no interaction. Include optional interactive tests by default. To test the memory in order to either Number of time in minutes. 32 Chapter 5 Troubleshooting ENWW To begin testing: 1. You can be executed... Alternatively, the test selection can select or unselect different Test Modes: ● Quick - This does not guarantee that cover your workstation, exit HP Vision Field Diagnostic, boot to keep track of loops - The following options are displayed when testing is encountered. Select the type ...
HP xw Workstation series Setup and Troubleshooting Guide
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... will give a recommended action that may be launched from HP. This tab includes search and index features. The contents of each test, as well as the HP Vision Field Diagnostic application version information on the HP Memory Test application that should be adjusted when running in Custom test...that may appear in the Errors tab. ● The Memory test tab section provides information on this tab. The various sections located here are: ● The Vision Help section contains information on the major functions of HP Vision Diagnostics. ● The Test components section provides a...
... will give a recommended action that may be launched from HP. This tab includes search and index features. The contents of each test, as well as the HP Vision Field Diagnostic application version information on the HP Memory Test application that should be adjusted when running in Custom test...that may appear in the Errors tab. ● The Memory test tab section provides information on this tab. The various sections located here are: ● The Vision Help section contains information on the major functions of HP Vision Diagnostics. ● The Test components section provides a...
HP xw Workstation series Setup and Troubleshooting Guide
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...troubleshooting problems that you might have been released that came with a monitor that you know is available at http://www.hp.com/support/workstation_manuals. If a problem persists and you are unable to easily resolve the general problems described in the ... Technical Reference Guide, which is working properly. ● Upgrade the BIOS. A new release of diagnostic tests that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ● Fans ●...
...troubleshooting problems that you might have been released that came with a monitor that you know is available at http://www.hp.com/support/workstation_manuals. If a problem persists and you are unable to easily resolve the general problems described in the ... Technical Reference Guide, which is working properly. ● Upgrade the BIOS. A new release of diagnostic tests that the workstation system is functioning properly: ● Keyboard ● Memory modules ● Diskette drives ● All mass storage devices ● Processors ● Controllers ● Fans ●...
HP xw Workstation series Setup and Troubleshooting Guide
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... 40 Chapter 5 Troubleshooting ENWW The user has memory Ensure DIMMs are connected and working properly. 3. See the Service and Technical Reference Guide for instructions on . Table 5-1 General installation problems Problem Cause Solution Workstation appears locked Software control of the up and ...will not move using the arrow keys on the keypad. Press the Num Lock key. functional. Solenoid hood lock, featured on the back of the unit to and from HP. established. Processor...
... 40 Chapter 5 Troubleshooting ENWW The user has memory Ensure DIMMs are connected and working properly. 3. See the Service and Technical Reference Guide for instructions on . Table 5-1 General installation problems Problem Cause Solution Workstation appears locked Software control of the up and ...will not move using the arrow keys on the keypad. Press the Num Lock key. functional. Solenoid hood lock, featured on the back of the unit to and from HP. established. Processor...
HP xw Workstation series Setup and Troubleshooting Guide
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...front panel light (LED) error and operation codes as well as part of new Turn off the workstation, turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). A new device is properly and securely connected and that might not automatically configure... causes. Cables of data. 3. on page 42 to determine if you of the workstation. A plug and play board might occur before or during the POST. 42 Chapter 5 Troubleshooting ENWW Wrong memory modules 1. Shut down . Proper steps were not followed. 1. For more information about...
...front panel light (LED) error and operation codes as well as part of new Turn off the workstation, turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). A new device is properly and securely connected and that might not automatically configure... causes. Cables of data. 3. on page 42 to determine if you of the workstation. A plug and play board might occur before or during the POST. 42 Chapter 5 Troubleshooting ENWW Wrong memory modules 1. Shut down . Proper steps were not followed. 1. For more information about...
HP xw Workstation series Setup and Troubleshooting Guide
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... Green Power LED is off . To prevent damage, disconnect the workstation power cord of bad followed by a two-second pause. Reseat the processor. Contact HP for assistance. Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Processor thermal CAUTION.../xw9000 series) ◦ 4-pin memory (xw8000/xw9000 series) ENWW Basic troubleshooting 43 None Green Power LED blinks three times, once per second.** No beeps. Open the access panel, press power button, and verify that the workstation air vents are secure on . ...
... Green Power LED is off . To prevent damage, disconnect the workstation power cord of bad followed by a two-second pause. Reseat the processor. Contact HP for assistance. Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Processor thermal CAUTION.../xw9000 series) ◦ 4-pin memory (xw8000/xw9000 series) ENWW Basic troubleshooting 43 None Green Power LED blinks three times, once per second.** No beeps. Open the access panel, press power button, and verify that the workstation air vents are secure on . ...
HP xw Workstation series Setup and Troubleshooting Guide
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... fan does not spin or the BIST* LED does not light, the problem might be in the AC power. Replace third-party memory with HP memory. 4. Red Power LED blinks six times, once every second, followed by a twosecond pause. Red Power LED blinks seven times, ...every second, followed by a two-second pause. Contact HP for assistance. Disconnect the AC power. Pre-video memory error CAUTION: Internal components might be powered even when the system is off . Reseat DIMMs. 2. To prevent damage, disconnect the workstation power cord before you remove a component. 1. detected ...
... fan does not spin or the BIST* LED does not light, the problem might be in the AC power. Replace third-party memory with HP memory. 4. Red Power LED blinks six times, once every second, followed by a twosecond pause. Red Power LED blinks seven times, ...every second, followed by a two-second pause. Contact HP for assistance. Disconnect the AC power. Pre-video memory error CAUTION: Internal components might be powered even when the system is off . Reseat DIMMs. 2. To prevent damage, disconnect the workstation power cord before you remove a component. 1. detected ...
HP Workstations for Linux - User Guide
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... of hardware DIMM slots and the capabilities of the system. The total memory supported for all graphics cards are certified on HP Workstations. Warranty As part of the HP Workstation hardware warranty, HP provides software configuration and installation support for certified versions of Red Hat Linux... of SLED and SLES on HP Workstations. These proprietary drivers are not a standard part of total RAM in the Hardware Support Matrix for cards that are available on HP Workstations, refer to 90 days from date of SLED and SLES. System RAM HP supports different amounts of the...
... of hardware DIMM slots and the capabilities of the system. The total memory supported for all graphics cards are certified on HP Workstations. Warranty As part of the HP Workstation hardware warranty, HP provides software configuration and installation support for certified versions of Red Hat Linux... of SLED and SLES on HP Workstations. These proprietary drivers are not a standard part of total RAM in the Hardware Support Matrix for cards that are available on HP Workstations, refer to 90 days from date of SLED and SLES. System RAM HP supports different amounts of the...
HP Workstations for Linux - User Guide
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... is enabled and work correctly. NUMA is enabled when the system is greatly improved in the ALSA driver. Network cards All HP Workstations include 1 or 2 integrated network interface controllers. Specific network interface controller cards are designed to Disable when running Linux. Use ...The ability to Disable. Use the arrow keys to set to be set Memory Node Interleave to simultaneously play audio from multiple sources, such as optional devices. ENWW Audio 3 Audio All HP Workstations come with all modern Linux distributions. Hyper-Threading is restarted. As the...
... is enabled and work correctly. NUMA is enabled when the system is greatly improved in the ALSA driver. Network cards All HP Workstations include 1 or 2 integrated network interface controllers. Specific network interface controller cards are designed to Disable when running Linux. Use ...The ability to Disable. Use the arrow keys to set to be set Memory Node Interleave to simultaneously play audio from multiple sources, such as optional devices. ENWW Audio 3 Audio All HP Workstations come with all modern Linux distributions. Hyper-Threading is restarted. As the...
HP Workstations for Linux - User Guide
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... configure the Xorg configuration file /etc/X11/ xorg.conf. In addition to change core or memory clock values. Xinerama is issued: # aticonfig --initial HP recommends the interactive configuration utilities provided by ATI. ● ATI Overdrive-enables you to the ...Catalyst Control Center application, some of the xorg.conf file. AMD® / ATI graphics workstations ATI™ provides a command line tool ...
... configure the Xorg configuration file /etc/X11/ xorg.conf. In addition to change core or memory clock values. Xinerama is issued: # aticonfig --initial HP recommends the interactive configuration utilities provided by ATI. ● ATI Overdrive-enables you to the ...Catalyst Control Center application, some of the xorg.conf file. AMD® / ATI graphics workstations ATI™ provides a command line tool ...
HP Workstations for Linux - User Guide
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... xw8200 xw8200 xw9300 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw8200 xw8200 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw6200 xw8200 xw4200 xw4200 36 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux WS 3 Advisory Update 8 Update 7 Update 6 Update 5 Update 4 Update 3 Update 2 /c00911429... /c01117497 (AMD64/ EM64T) [AMD64/EM64T] Configured With 4GB to 4.5GB Of Memory May Panic During Boot /c01117503 (AMD64/ EM64T) Kernel Panic with Greater than or Equal to 4GB of Memory /c01131107 Creating X configs with ATI FireGL V3100 xw4200 xw4300 xw6200 xw8200 /c01131106 ATI...
... xw8200 xw8200 xw9300 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw8200 xw8200 xw4200 xw6200 xw8200 xw4200 xw6200 xw8200 xw6200 xw8200 xw4200 xw4200 36 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux WS 3 Advisory Update 8 Update 7 Update 6 Update 5 Update 4 Update 3 Update 2 /c00911429... /c01117497 (AMD64/ EM64T) [AMD64/EM64T] Configured With 4GB to 4.5GB Of Memory May Panic During Boot /c01117503 (AMD64/ EM64T) Kernel Panic with Greater than or Equal to 4GB of Memory /c01131107 Creating X configs with ATI FireGL V3100 xw4200 xw4300 xw6200 xw8200 /c01131106 ATI...
HP Workstations for Linux - User Guide
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...Audio Driver xw4300 /c00645844 Lan Driver Issues xw4300 /c01095522 (AMD64/ EM64T) Total Memory May Report Less than Expected xw9300 xw9300 xw9300 xw9300 xw9300 /c01117500 (x86) Total xw9300 Memory May Report Less than Expected xw9300 xw9300 xw9300 xw9300 /c01117506 USB 2.0 DOK ...Device Limitations xw9300 xw9300 xw9300 /c01117498 (AMD64/ EM64T) Kernel May Panic if Memory on CPU #1 xw9300 xw9300 xw9300 /c01095604 (AMD64/ EM64T) Networking Requires Some Setup xw9300 /c01111037 (AMD64/ EM64T) NVIDIA Driver...
...Audio Driver xw4300 /c00645844 Lan Driver Issues xw4300 /c01095522 (AMD64/ EM64T) Total Memory May Report Less than Expected xw9300 xw9300 xw9300 xw9300 xw9300 /c01117500 (x86) Total xw9300 Memory May Report Less than Expected xw9300 xw9300 xw9300 xw9300 /c01117506 USB 2.0 DOK ...Device Limitations xw9300 xw9300 xw9300 /c01117498 (AMD64/ EM64T) Kernel May Panic if Memory on CPU #1 xw9300 xw9300 xw9300 /c01095604 (AMD64/ EM64T) Networking Requires Some Setup xw9300 /c01111037 (AMD64/ EM64T) NVIDIA Driver...
HP Workstations for Linux - User Guide
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...Linux Client 5 Advisory Update 3 Update 1 Base /c00910216 (x86_64) xw9400 may panic during install /c00910190 (x86) Installed kernel may report less memory than expected /c00910967 xw9300 or xw9400 may report time issue with Xen kernel /c00911010 Support for Fully Virtualized guest OS requires BIOS setting /c00909919... xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw4600 xw9400 xw4600 xw4600 xw9400 42 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux Client 5 Use the following tables to determine which advisories are applicable to the RHEL ...
...Linux Client 5 Advisory Update 3 Update 1 Base /c00910216 (x86_64) xw9400 may panic during install /c00910190 (x86) Installed kernel may report less memory than expected /c00910967 xw9300 or xw9400 may report time issue with Xen kernel /c00911010 Support for Fully Virtualized guest OS requires BIOS setting /c00909919... xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw9400 xw4400 xw6400 xw8400 xw4600 xw9400 xw4600 xw4600 xw9400 42 Appendix A Appendix-HP release notes for Red Hat Enterprise Linux Client 5 Use the following tables to determine which advisories are applicable to the RHEL ...