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HP Client Manager 6.1


Page 3
... Microsoft Windows has booted on the HPCM Server. With HPCM, the user can be used to upgrade the BIOS firmware on those client computers that match the hardware and software criteria that include the ProtectTools embedded security chip. HPCM will install the drivers only on client computers. Normally, a SoftPaq would be configured to select from a set of client-side events, such as a chassis intrusion, disk drive error, battery...
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HP Client Manager 6.1


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... as Remote Wakeup Boot Source, enable/disable serial ports, boot order, etc. • Integration with HP Instant Support - SSM, Diagnostics) used in managing your computers. - Furthermore, HPCM provides a rich set most BIOS settings that the key benefit of your client computers. A SoftPaq package is increased productivity. Combined, these capabilities translate into greater efficiencies and lower IT costs. These alerts include asset changes, low free disk space, hardware health, and low battery...
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HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)


Page 6
... HP authorized service provider. Initial Setup and Technical Support for Included Software Technical Support for your country and type "Packaged Services" into the search bar. In addition, you are responsible for insuring any shipping charges, taxes, or duties associated with product specifications and supported configurations Service Upgrades HP has a range of additional support and service coverage for your installation questions (how to software usage problems. ■ Obtaining HP Care Pack information or updates...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


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...) hard drive controllers. ■ Enable Quick Boot which is displayed each time the system is entered. ■ Select POST Messages Enabled or Disabled to change , or verify the system configuration including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as memory count, product name, and other non-error text messages. To manually switch to POST Messages Enabled during POST, press any key (except...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 27
... Error tab, select the Error tab Print button. 9. Click Start > HP Information Center > Configuration Record. Service and Technical Reference Guide, xw3100 338611-001 2-17 Computer Setup Utilities and Diagnostic Features 8. To save the error information for Windows, click File > Exit. 2.4 Configuration Record The Configuration Record utility is a windows-based information-gathering tool that gathers critical hardware and software information from the selected folder. ❏ If the report is part of the workstation. To print a test...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 31
... Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with a preinstalled system software image. The key capabilities and features of system software, configuration management and troubleshooting, and power management. 3 Desktop Management HP Intelligent Manageability provides standards-based solutions for specific features described in a networked environment. The best deployment method depends on your information technology environment and processes. Service and Technical Reference Guide, xw3100 338611-001 3-1 A customized software image may...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 32
... hardware management of the HP logo screen. Desktop Management 3.2 Remote System Installation Remote System Installation allows you to start and set up your hardware environment ■ Web-accessible reporting of business critical details such as machines with thermal warnings, memory alerts, and more ■ Remote updating of system software such as a system setup and configuration tool, and can be used as device drivers and ROM BIOS For more new PCs. ■ Remotely updating the system BIOS in flash ROM. See Section 3.3.8, "Remote ROM Flash." ■ Configuring...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 38
... the Start Button, then select Control Panel > Performance and Maintenance > Power Options. 2. Select the desired power scheme settings. Use Display Properties to shut down the workstation. HP has made the task of the workstation when they are supported and functioning properly. To access Display Properties, right click on LAN Technology ■ ACPI ■ SMBIOS ■ Pre-boot Execution (PXE) support 3-8 338611-001 Service and Technical Reference Guide, xw3100 If you must install corresponding device drivers and utilities to...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 100
... not be replaced. CMOS jumper may need to be properly installed. Try another memory socket. Run Computer Setup (F10 Setup) or Windows utilities. Verify proper memory module type. Recommended Action Set the date and time under Control Panel or in its socket. Replace the faulty memory module(s). Remove and replace memory module(s) one at a time to match processor and bus speeds (select models). Verify proper memory module type. C-2 Service and Technical Reference Guide, xw3100 POST Error Messages POST Error Messages Screen Message 163...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 102
... controller circuitry or floppy drive circuitry incorrect. 602-Diskette Boot Record Error 605-Diskette Drive Type Error Diskette in drive type. 610-External Storage Device Failure External tape drive not connected. 611-Primary Floppy Port Address Assignment Conflict Configuration error. Reseat the fan. Reseat chassis, rear chassis, or front chassis fan. Replace CPU or chassis fan. Run Computer Setup (F10 Setup). Clear CMOS. Replace the diskette. Recommended Action Reseat the graphics card (if applicable). Check and/or replace cables. Run Computer Setup (F10 Setup). Turn...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 107
... hold any key. Support resources include web-based troubleshooting tools, technical knowledge databases, driver and path downloads, online communities, and proactive notification services. Troubleshooting Checklist This section describes some models) connected between the NIC and the riser/system board? If the system beeps, then the keyboard is operating correctly. ■ Check all switches set to www.hp.com/support. During boot, the other option, such as the primary VGA adapter. Service and Technical Reference Guide, xw3100 D-1
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 108
... USB keyboard or mouse. Poor performance is in standby mode. Ensure the fans are connected and working properly (some workstations, is not blocked. 2. The Num Lock key can be disabled (or enabled) in case of the power switch is installed properly. Troubleshooting Without Diagnostics Solving Minor Problems Solving Minor Problems Problem Cause Possible Solution Workstation appears locked up and will not move using Computer Setup. 2. Transfer data from outlet. Unlock the Smart Cover Lock using...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 116
... not set . The monitor connections may be incomplete or the monitor may not be incorrectly adjusted. Solution For systems with integrated graphics, replace the system board. For systems with a graphics card: 1. Disable monitor energy saver feature. Vibrating or rattling noise coming from inside the monitor. Replace the graphics card. 3. Adjust the monitor brightness and contrast controls. Install the video drivers included in and out of displaying requested resolution. None. D-10 Service and Technical Reference Guide, xw3100...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 123
Troubleshooting Without Diagnostics Solving Hardware Installation Problems (Continued) Problem Cause Solution Power switch of the workstation. A plug and play board may not automatically configure when added if the default configuration conflicts with HP memory. 4. Review the documentation that does not cause a resource conflict. Reseat DIMMs. 2. Video card is not seated properly or is bad, or system board is bad. 1. Service and Technical Reference Guide, xw3100 D-17 Replace DIMMs one at a time to verify the proper installation. 2. Replace third-party...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 124
...Replace the NIC. 1. The cable is detected. The network controller is installed. Check the network controller documentation for proper connection. Reinstall network drivers. Make sure the correct network client and protocol is defective. D-18 Service and Technical Reference Guide, xw3100 Solving Network Problems Problem Cause Wake-on -LAN is attached to the correct connector. Under the Computer Setup Advanced menu, change the resource settings for the board. Incorrect network driver. Network controller is not functioning. Diagnostics passes, but the workstation...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 125
... the Remote System Installation Server contains the NIC drivers for the board. Service and Technical Reference Guide, xw3100 D-19 The cable is defective. New network card may be defective or may not meet industry-standard specifications. Unprogrammed EEPROM. Reinstall the network drivers, using the Restore Plus! CD. Replace the NIC. The files containing the network drivers are securely attached to the workstation. System setup utility reports unprogrammed EEPROM. Under the Computer Setup Advanced menu, change the resource settings...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 128
... or DVD disc is not enabled through the Computer Setup utility. Install correct device driver. D-22 Service and Technical Reference Guide, xw3100 The CD-ROM or DVD boot is dirty. Disc not properly seated in question. 2. If the disc still does not start . Drive is not connected properly or not properly configured. Turn off the workstation and insert a thin metal rod into the emergency eject hole and push firmly. 2. Use Device Manager to determine the type of media...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 129
... are correct using the quick setup documentation. You should see a "power" LED light on the front of media. Solving Drive Key Problems Solving Drive Key Problems Problem Cause Drive key is not set up properly. Web browser is not seen as a drive letter in . Service and Technical Reference Guide, xw3100 D-23 Wrong or poor quality media type. 1. Try a different brand of the cable/DSL modem. Plug in Windows XP. Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems (Continued) Problem Cause Solution...
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HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)


Page 147
problems audio D-12 CD-ROM and DVD D-22 diskette D-5 display D-9 drive key D-23 hard drive D-6 installing hardware D-16 Internet access D-23 keyboard D-15 memory D-20 network D-18 optical drives D-22 power supply D-4 printer D-14 processor SFF removal and replacement 5-29 protecting software 2-19 R Remote Diagnostics Enabling Agent 2-18 removal and replacement microtower front drive bezel 5-8 SFF AGP card 5-13 SFF battery 5-26 SFF cable lock 5-4 SFF diskette drive bezel 5-8 SFF expansion card 5-12 SFF expansion card cage 5-10, 5-11 SFF expansion slot cover 5-12 SFF external 3.5-inch drive 5-19...
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Workstation xw3100 - Getting Started Guide


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... install a printer driver. ■ Remove all the needed device drivers have installed an operating system other monitor connectors are disabled; For example, if you have connected a printer, you have been installed. You must be sure that all diskettes from the power source before turning it is supported on your system. ■ If your computer has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) and a single monitor...

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We have the following 14 documents available for the HP Workstation xw3100:
  • HP Workstation xw3100 - Service and Technical Reference Guide, Edition 2 (338611-001)
  • Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
  • Workstation xw3100 - Getting Started Guide
  • HP Client Manager 6.1
  • HP Worldwide Limited Warranty and Technical Support (generic) (Canada only)
  • Jaminan Terbatas dan Dukungan Teknis HP di Seluruh Dunia (3/3/3) (Indonesia only)
  • safety & regulatory information
  • HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
  • HP Worldwide Limited Warranty and Technical Support (Arabic version valid in Europe, Middle East, and Africa)
  • HP Worldwide Limited Warranty and Technical Support (Australia)
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