Monitor Warranty and Support Guide
Page 5
... Warranty service may be fixed by the use of , or to resolve the problem over the telephone. In order to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that you may involve ... requirements. Listed below are typically 08.00 to 17.00, Monday through Friday, but may , at its sole discretion, determine if on instructions and documentation provided by HP to receive onsite Filename: qb416112.doc Title: HP-Print2k.dot Template: HP-Monitor Warrany_HalfPage.dot Author: Kim Toy Last Saved By:...
... Warranty service may be fixed by the use of , or to resolve the problem over the telephone. In order to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that you may involve ... requirements. Listed below are typically 08.00 to 17.00, Monday through Friday, but may , at its sole discretion, determine if on instructions and documentation provided by HP to receive onsite Filename: qb416112.doc Title: HP-Print2k.dot Template: HP-Monitor Warrany_HalfPage.dot Author: Kim Toy Last Saved By:...
Monitor Warranty and Support Guide
Page 7
...to Mississauga) US 1-(800)-652-6672 (1-800-OK Compaq) Filename: qb416112.doc Title: HP-Print2k.dot Template: HP-Monitor Warrany_HalfPage.dot Author: Kim Toy Last Saved By: billm Revision #: 15 Page: 7 of time, normally thirty (30) days. If so, HP will ship approved replacement parts directly to you . ...Period and the suggestions in the product documentation do not solve the problem, you can be returned to HP, you contact HP and the fault diagnosis identifies that Customer Self Repair is available, your authorized HP dealer or Authorized Service Provider and be used. Once the part ...
...to Mississauga) US 1-(800)-652-6672 (1-800-OK Compaq) Filename: qb416112.doc Title: HP-Print2k.dot Template: HP-Monitor Warrany_HalfPage.dot Author: Kim Toy Last Saved By: billm Revision #: 15 Page: 7 of time, normally thirty (30) days. If so, HP will ship approved replacement parts directly to you . ...Period and the suggestions in the product documentation do not solve the problem, you can be returned to HP, you contact HP and the fault diagnosis identifies that Customer Self Repair is available, your authorized HP dealer or Authorized Service Provider and be used. Once the part ...
User Guide 1506, 1706 and 1906 LCD Monitors
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... Conversion 4-9 Identifying Monitor Conditions 4-10 Sleep Timer Mode 4-10 HP Display LiteSaver (Available with Select Models) . 4-12 Installing the HP Display LiteSaver Software. . . . . 4-12 sRGB Support (Available with Select Models 4-14 Changing the Color Temperature 4-15 Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP 4-15 A Troubleshooting Solving Common Problems A-1 Using...
... Conversion 4-9 Identifying Monitor Conditions 4-10 Sleep Timer Mode 4-10 HP Display LiteSaver (Available with Select Models) . 4-12 Installing the HP Display LiteSaver Software. . . . . 4-12 sRGB Support (Available with Select Models 4-14 Changing the Color Temperature 4-15 Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP 4-15 A Troubleshooting Solving Common Problems A-1 Using...
User Guide 1506, 1706 and 1906 LCD Monitors
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...blanking utility. Turn the master power switch to Chapter 3, Setting Up the Monitor, for more information. Connect the video cable properly. Press any key on rear panel of the monitor is turned Off. Problem Screen is active. Screen blanking utility is blank. Power switch on front panel... of each problem, and the recommended solutions. Solution Connect the power cord. Press the front panel...
...blanking utility. Turn the master power switch to Chapter 3, Setting Up the Monitor, for more information. Connect the video cable properly. Press any key on rear panel of the monitor is turned Off. Problem Screen is active. Screen blanking utility is blank. Power switch on front panel... of each problem, and the recommended solutions. Solution Connect the power cord. Press the front panel...
User Guide 1506, 1706 and 1906 LCD Monitors
Page 40
... Control/ Horizontal Position or Vertical Position to access the OSD menu. A-2 User Guide "No Connection, Check Signal Cable" is disconnected. Monitor video cable is displayed on screen. Connect the 15-pin monitor video cable to the VGA connector on the computer, the DVI-D signal cable to the DVI connector on the computer... VGA connector on the front panel. Be sure that the computer power is not centered. Solution Press the Auto Adjust button on the computer. Troubleshooting Problem Image appears blurred, indistinct, or too dark. Position may need adjustment.
... Control/ Horizontal Position or Vertical Position to access the OSD menu. A-2 User Guide "No Connection, Check Signal Cable" is disconnected. Monitor video cable is displayed on screen. Connect the 15-pin monitor video cable to the VGA connector on the computer, the DVI-D signal cable to the DVI connector on the computer... VGA connector on the front panel. Be sure that the computer power is not centered. Solution Press the Auto Adjust button on the computer. Troubleshooting Problem Image appears blurred, indistinct, or too dark. Position may need adjustment.
User Guide 1506, 1706 and 1906 LCD Monitors
Page 41
... and/or refresh rate are set to 1280 x 1024 @ 60Hz" is displayed on screen. Set Monitor to 10 minutes. The HP Display LiteSaver will not actually turn off the display until 10 minutes of Range. Troubleshooting Problem "Out of inactivity has elapsed, even though the Display Off time is 5 minutes from the keyboard...
... and/or refresh rate are set to 1280 x 1024 @ 60Hz" is displayed on screen. Set Monitor to 10 minutes. The HP Display LiteSaver will not actually turn off the display until 10 minutes of Range. Troubleshooting Problem "Out of inactivity has elapsed, even though the Display Off time is 5 minutes from the keyboard...
User Guide 1506, 1706 and 1906 LCD Monitors
Page 42
... modes. The control should turn off but it did not turn the monitor back on the HP Display LiteSaver icon in the system tray. 2. Troubleshooting Problem The monitor is not compatible with the HP Display LiteSaver software. Some notebook computers are not compatible and the monitor power can not be set to enable to allow the...
... modes. The control should turn off but it did not turn the monitor back on the HP Display LiteSaver icon in the system tray. 2. Troubleshooting Problem The monitor is not compatible with the HP Display LiteSaver software. Some notebook computers are not compatible and the monitor power can not be set to enable to allow the...
User Guide 1506, 1706 and 1906 LCD Monitors
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Have the following information available when you are using User Guide A-5 Troubleshooting Preparing to call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call : ■ The monitor ■ Monitor model number ■ Serial number for the monitor ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration ■ Hardware and software you call technical support.
Have the following information available when you are using User Guide A-5 Troubleshooting Preparing to call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call : ■ The monitor ■ Monitor model number ■ Serial number for the monitor ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration ■ Hardware and software you call technical support.
User’s Guide vf15/vf17, FP15/FP17, L1502/L1702, f1523/f1723, FP5315/FP7317 Flat Panel Monitors
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A Troubleshooting Solving Common Problems A-1 Using the Worldwide Web A-2 Preparing to call Technical Support A-3 B Technical Specifications Entering User Modes B-4 Energy Saver Feature B-4 C Agency Regulatory Notices Federal Communications Commission Notice C-1 Modifications C-1 ... Marked with FCC Logo, United States Only C-2 Canadian Notice C-3 Avis Canadien C-3 European Notice C-3 Japanese Notice C-3 Korean Notice C-4 EPA Energy Star Compliance C-4 Power Cord Set Requirements C-4 D LCD Monitor Quality and Pixel Policy User's Guide iv
A Troubleshooting Solving Common Problems A-1 Using the Worldwide Web A-2 Preparing to call Technical Support A-3 B Technical Specifications Entering User Modes B-4 Energy Saver Feature B-4 C Agency Regulatory Notices Federal Communications Commission Notice C-1 Modifications C-1 ... Marked with FCC Logo, United States Only C-2 Canadian Notice C-3 Avis Canadien C-3 European Notice C-3 Japanese Notice C-3 Korean Notice C-4 EPA Energy Star Compliance C-4 Power Cord Set Requirements C-4 D LCD Monitor Quality and Pixel Policy User's Guide iv
User’s Guide vf15/vf17, FP15/FP17, L1502/L1702, f1523/f1723, FP5315/FP7317 Flat Panel Monitors
Page 31
... the mouse to Chapter 3, Setting Up the Monitor, for more information. User's Guide A-1 Possible Cause Power cord is improperly connected. Refer to inactivate the screen blanking utility. Video cable is disconnected. A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Solution Connect the...
... the mouse to Chapter 3, Setting Up the Monitor, for more information. User's Guide A-1 Possible Cause Power cord is improperly connected. Refer to inactivate the screen blanking utility. Video cable is disconnected. A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Solution Connect the...
User’s Guide vf15/vf17, FP15/FP17, L1502/L1702, f1523/f1723, FP5315/FP7317 Flat Panel Monitors
Page 32
...settings to the VGA connector on the computer. Change your monitor supports. "Check Video Cable" is displayed on screen. If that doesn't work, press the Menu button to the support Web site at: http://www.hp.com/go/support A-2 User's Guide Using the Worldwide Web... on the monitor front panel to adjust the horizontal or vertical position of Range" is displayed on screen. Image is disconnected. Select Image Control/Horizontal Position or Vertical Position to auto-adjust the screen. Troubleshooting Problem Image appears blurred, indistinct, or too dark. Monitor video cable...
...settings to the VGA connector on the computer. Change your monitor supports. "Check Video Cable" is displayed on screen. If that doesn't work, press the Menu button to the support Web site at: http://www.hp.com/go/support A-2 User's Guide Using the Worldwide Web... on the monitor front panel to adjust the horizontal or vertical position of Range" is displayed on screen. Image is disconnected. Select Image Control/Horizontal Position or Vertical Position to auto-adjust the screen. Troubleshooting Problem Image appears blurred, indistinct, or too dark. Monitor video cable...
User’s Guide vf15/vf17, FP15/FP17, L1502/L1702, f1523/f1723, FP5315/FP7317 Flat Panel Monitors
Page 33
Have the following information available when you call: ■ The monitor ■ Monitor model number (on front and back panel) ■ Serial number for the monitor (on back panel) ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration (found on Windows Control Panel) ■ Hardware...
Have the following information available when you call: ■ The monitor ■ Monitor model number (on front and back panel) ■ Serial number for the monitor (on back panel) ■ Purchase date on invoice ■ Conditions under which the problem occurred ■ Error messages received ■ Hardware configuration (found on Windows Control Panel) ■ Hardware...