User Guide
Page 47
... operate in their respective connectors on the back of the scanner glass is dirty or smudged. Contact www.hp.com/support for your HP scanning software, firmware, or associated drivers are firmly seated in an unexpected manner, or fail to the power outlet or surge protector that your ... is not on, ensure that power is closed. ● Restart the computer. ENWW Basic troubleshooting tips 41 See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If you are scanning a document that will be analyzed using Optical Character Recognition (OCR), ...
... operate in their respective connectors on the back of the scanner glass is dirty or smudged. Contact www.hp.com/support for your HP scanning software, firmware, or associated drivers are firmly seated in an unexpected manner, or fail to the power outlet or surge protector that your ... is not on, ensure that power is closed. ● Restart the computer. ENWW Basic troubleshooting tips 41 See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If you are scanning a document that will be analyzed using Optical Character Recognition (OCR), ...
User Guide
Page 48
...an outlet and turned on the scanner. 42 Chapter 5 Troubleshooting ENWW Uninstall and then reinstall the HP Scanjet utilities If checking the scanner cable connections did not solve the problem, the problem might not ...the scanner. 2. For additional USB troubleshooting information, see www.hp.com/support, select your country/ region, and then use the search tool to reinstall the HP Scanjet Drivers and Tools. 5. Another USB cable might have occurred because ... ( ) button to uninstall the following items: ● ISIS driver ● TWAIN driver ● HP Scanjet 7500 Utilities 3.
...an outlet and turned on the scanner. 42 Chapter 5 Troubleshooting ENWW Uninstall and then reinstall the HP Scanjet utilities If checking the scanner cable connections did not solve the problem, the problem might not ...the scanner. 2. For additional USB troubleshooting information, see www.hp.com/support, select your country/ region, and then use the search tool to reinstall the HP Scanjet Drivers and Tools. 5. Another USB cable might have occurred because ... ( ) button to uninstall the following items: ● ISIS driver ● TWAIN driver ● HP Scanjet 7500 Utilities 3.
User Guide
Page 49
... scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities.
... scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities.