User Guide
Page 47
...◦ If power is available to the power outlet or surge protector but the green LED is possible that your HP scanning software, firmware, or associated drivers are scanning a document that will be analyzed using Optical Character Recognition (OCR), make sure that the original document is...the scanning strip. Always check the following items when you have become corrupted. ENWW Basic troubleshooting tips 41 See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If you encounter scanning problems. ● If scans are firmly seated in an ...
...◦ If power is available to the power outlet or surge protector but the green LED is possible that your HP scanning software, firmware, or associated drivers are scanning a document that will be analyzed using Optical Character Recognition (OCR), make sure that the original document is...the scanning strip. Always check the following items when you have become corrupted. ENWW Basic troubleshooting tips 41 See www.hp.com/support to locate software, firmware, and driver updates for assistance. ● If you encounter scanning problems. ● If scans are firmly seated in an ...
User Guide
Page 48
... 7, the Programs and Features tool) from the scanner. 2. Restart the computer. 4. The USB cable is connected to uninstall the following items: ● ISIS driver ● TWAIN driver ● HP Scanjet 7500 Utilities 3. Reconnect the USB cable and power cable to the scanner, and then press the Power ( ) button to a USB port on the scanner. 42...
... 7, the Programs and Features tool) from the scanner. 2. Restart the computer. 4. The USB cable is connected to uninstall the following items: ● ISIS driver ● TWAIN driver ● HP Scanjet 7500 Utilities 3. Reconnect the USB cable and power cable to the scanner, and then press the Power ( ) button to a USB port on the scanner. 42...
User Guide
Page 49
... scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. The trident icon on the back of the computer. ● Remove all other USB devices from the computer except for a laptop, disconnect the...
... scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. The trident icon on the back of the computer. ● Remove all other USB devices from the computer except for a laptop, disconnect the...