User Manual
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... connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 On-site service agreements 287 Priority on-site service 287 Next-day on-site service 287 Weekly (volume) on...
... connections) ..........278 Part numbers ...279 Appendix C Service and Support Hewlett-Packard limited warranty statement 284 Print cartridge limited warranty statement 285 Fuser and transfer unit limited warranty statement 286 HP maintenance agreements ...287 On-site service agreements 287 Priority on-site service 287 Next-day on-site service 287 Weekly (volume) on...
User Manual
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Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
Walk around The following illustrations identify the locations and names of key components of this printer. Front view (HP Color LaserJet 4700ph+ shown) 1 Duplexer 2 Stapler/stacker 3 Top cover 4 Control panel 5 Front cover (access to print cartridges, transfer unit, and fuser) 6 Tray 1 7 On/off switch 8 Tray 2 9 Optional paper tray (three additional optional paper trays also shown) 10 Printer stand 10 Chapter 1 Printer basics ENWW
User Manual
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...remaining life for different RGB values. lists whether they were simplex, duplex, monochrome, or color; Prints a count of the print cartridges, fuser kit, and transfer kit in the printer on total number of the control panel menu items. See Printer information pages. Prints color samples... for color matching on the HP Color LaserJet 4700. The samples act as a guide for color matching on the HP Color LaserJet 4700. Information menu Use the information menu to access and print specific printer ...
...remaining life for different RGB values. lists whether they were simplex, duplex, monochrome, or color; Prints a count of the print cartridges, fuser kit, and transfer kit in the printer on total number of the control panel menu items. See Printer information pages. Prints color samples... for color matching on the HP Color LaserJet 4700. The samples act as a guide for color matching on the HP Color LaserJet 4700. Information menu Use the information menu to access and print specific printer ...
User Manual
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...the printer. Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF ON 1000 2000 5000 10000 20000 Off On No value to create a cleaning page for the... HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. For more information. The intervals correspond to process the cleaning page. Description Performs partial printer calibrations. See Using the ...
...the printer. Menu item QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CLEANING INTERVAL AUTO CLEANING CREATE CLEANING PAGE Values PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE OFF ON 1000 2000 5000 10000 20000 Off On No value to create a cleaning page for the... HP Color LaserJet 4700 and HP Color LaserJet 4700n printers. For more information. The intervals correspond to process the cleaning page. Description Performs partial printer calibrations. See Using the ...
User Manual
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... already been printed on or that has been fed through a photocopier. ● Do not use paper with a watermark if you are specified for use with HP Color LaserJet printers. ● Do not use glossy or photo papers intended for inkjet printers. ● Do not use paper that is embossed or coated... and increase the chance of paper jams. ● Do not use paper that is too rough. ● Do not use many types of the image fuser. CAUTION Using media that does not conform to the specifications listed here or in the United States or to http://www...
... already been printed on or that has been fed through a photocopier. ● Do not use paper with a watermark if you are specified for use with HP Color LaserJet printers. ● Do not use glossy or photo papers intended for inkjet printers. ● Do not use paper that is embossed or coated... and increase the chance of paper jams. ● Do not use paper that is too rough. ● Do not use many types of the image fuser. CAUTION Using media that does not conform to the specifications listed here or in the United States or to http://www...
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...type, or print from a tray that is configured for optimum printing results. Load the media in the printer or wrap around the fuser, causing damage to match the media type that is loaded in the tray. CAUTION Transparencies not designed for transparencies. For example, ... transparency can cause print quality problems. ● Use only overhead transparencies recommended for use in the tray. Hewlett-Packard recommends using HP Color Laser Glossy Photo Paper and soft glossy papers designed for use in Tray 1. For more information, see Printer drivers or Printer...
...type, or print from a tray that is configured for optimum printing results. Load the media in the printer or wrap around the fuser, causing damage to match the media type that is loaded in the tray. CAUTION Transparencies not designed for transparencies. For example, ... transparency can cause print quality problems. ● Use only overhead transparencies recommended for use in the tray. Hewlett-Packard recommends using HP Color Laser Glossy Photo Paper and soft glossy papers designed for use in Tray 1. For more information, see Printer drivers or Printer...
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...printer returns to highlight INFORMATION. 3. Press to highlight PRINT SUPPLIES STATUS PAGE. 5. Press to highlight INFORMATION. 3. For more information, see Non-HP print cartridges. This page count includes the number of media that provides information about those supplies. Press to select PRINT CONFIGURATION. Press to select ...percentage of the two printing methods for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page: 1. Press to the Ready state after printing the supplies status page.
...printer returns to highlight INFORMATION. 3. Press to highlight PRINT SUPPLIES STATUS PAGE. 5. Press to highlight INFORMATION. 3. For more information, see Non-HP print cartridges. This page count includes the number of media that provides information about those supplies. Press to select PRINT CONFIGURATION. Press to select ...percentage of the two printing methods for the following printer supplies: ● Print cartridges (all colors) ● Transfer unit ● Fuser To print the supplies status page: 1. Press to the Ready state after printing the supplies status page.
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...sets toner into fabric. NOTE For information about recycling used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. The control panel display will also indicate the color that...continue to replace the cartridge. Replace a print cartridge when the printer control panel displays a REPLACE CARTRIDGE message. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). Replacing a print cartridge CAUTION If toner gets on clothing, wipe it off with a dry ...
...sets toner into fabric. NOTE For information about recycling used print cartridges, see HP Printing Supplies Returns and Recycling Program Information, or visit the HP LaserJet Supplies Web site at http://www.hp.com/go/recycle. The control panel display will also indicate the color that...continue to replace the cartridge. Replace a print cartridge when the printer control panel displays a REPLACE CARTRIDGE message. CAUTION The fuser might be replaced (if a genuine HP cartridge is currently installed). Replacing a print cartridge CAUTION If toner gets on clothing, wipe it off with a dry ...
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... new supplies before they need to the side of non-HP products may cause problems requiring service that is not covered by their labeling and their blue plastic handles. Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To ...installation guides provided with each supply item. When you connect, select Solve a Problem. CAUTION Hewlett-Packard recommends the use genuine HP supplies, the printer automatically notifies you when supplies are identified by the HewlettPackard extended warranty or service agreements. Use of the...
... new supplies before they need to the side of non-HP products may cause problems requiring service that is not covered by their labeling and their blue plastic handles. Figure 7-1 Supply item locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To ...installation guides provided with each supply item. When you connect, select Solve a Problem. CAUTION Hewlett-Packard recommends the use genuine HP supplies, the printer automatically notifies you when supplies are identified by the HewlettPackard extended warranty or service agreements. Use of the...
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... 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT 120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on...
... 11,000 pages1 3 months Color cartridges REPLACE CARTRIDGE 10,000 pages1 2.7 months Image transfer kit REPLACE TRANSFER KIT 120,000 pages 40 months Image fuser kit REPLACE FUSER KIT 150,000 pages3 50 months 1 Approximate average A4-/letter-size page count based on 5% coverage of individual colors. 2 Approximate life is based on...
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..., this checklist can help identify the cause of the printer, see the getting started guide for this guide, see http://www.hp.com/supplies/clj4700. Basic troubleshooting checklist If you cannot find solutions to power? ● Is the printer in the Ready state...all necessary cables connected? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on position?
..., this checklist can help identify the cause of the printer, see the getting started guide for this guide, see http://www.hp.com/supplies/clj4700. Basic troubleshooting checklist If you cannot find solutions to power? ● Is the printer in the Ready state...all necessary cables connected? ● Are any messages displayed on the control panel? ● Was a genuine HP supply installed? ● Were recently replaced print cartridges installed correctly? ● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly? ● Is the on position?
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...draws too much power. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. 50.3: A high fuser temperature error has occurred in the main thermistor. 50.6: An open fuser error has occurred. 50.7: A fuser pressure release mechanism failure has occurred. 188 Chapter 8... Problem solving ENWW If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. Press to access help. feed direction than configured in the 1. Turn the printer off then on . 2. A fuser error has occurred.The following are 1. OR 2. When ...
...draws too much power. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. 50.3: A high fuser temperature error has occurred in the main thermistor. 50.6: An open fuser error has occurred. 50.7: A fuser pressure release mechanism failure has occurred. 188 Chapter 8... Problem solving ENWW If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. Press to access help. feed direction than configured in the 1. Turn the printer off then on . 2. A fuser error has occurred.The following are 1. OR 2. When ...
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...all DDR SDRAM meets specifications and is correctly seated. 3. A fuser error has occurred. Turn the printer off then on . If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Control panel message 50.X FUSER ERROR To continue turn off then on 51.2Y PRINTER ERROR ...For help press alternates with 51.2Y PRINTER ERROR To continue turn off then on 52.XY PRINTER ERROR alternates with the fuser. Black 1 ...
...all DDR SDRAM meets specifications and is correctly seated. 3. A fuser error has occurred. Turn the printer off then on . If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Control panel message 50.X FUSER ERROR To continue turn off then on 51.2Y PRINTER ERROR ...For help press alternates with 51.2Y PRINTER ERROR To continue turn off then on 52.XY PRINTER ERROR alternates with the fuser. Black 1 ...
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... jammed or detected misplaced paper when turned on the active data channel is doing an internal test. NOTE This message might also appear if the fuser is complete, the printer will continue to be displayed while the job is stopped, the paper path flushed, and any remaining incoming data on ...The job is being processed. A storage device is aborted and no pages will exit the MENUS once the event log has been cleared. that the fuser is displayed while the event log No action necessary. Press and to be printed. 2. No action necessary. The printer is cleared. Do not turn...
... jammed or detected misplaced paper when turned on the active data channel is doing an internal test. NOTE This message might also appear if the fuser is complete, the printer will continue to be displayed while the job is stopped, the paper path flushed, and any remaining incoming data on ...The job is being processed. A storage device is aborted and no pages will exit the MENUS once the event log has been cleared. that the fuser is displayed while the event log No action necessary. Press and to be printed. 2. No action necessary. The printer is cleared. Do not turn...
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...such as stored jobs, must wait until the disk is not installed correctly. If the error persists, contact HP Support at http://www.hp.com/support/clj4700. Confirm that the fuser is installed in EIO slot X The internal disk device is fully seated. sure the installed supply item ...instructions. correctly seated in the job. 2. ENWW Control panel messages 197 Insert the supply item or make 2. Control panel message INSTALL FUSER INSTALL SUPPLIES For status press The supplies gauge will display the consumption levels of paper loaded. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD...
...such as stored jobs, must wait until the disk is not installed correctly. If the error persists, contact HP Support at http://www.hp.com/support/clj4700. Confirm that the fuser is installed in EIO slot X The internal disk device is fully seated. sure the installed supply item ...instructions. correctly seated in the job. 2. ENWW Control panel messages 197 Insert the supply item or make 2. Control panel message INSTALL FUSER INSTALL SUPPLIES For status press The supplies gauge will display the consumption levels of paper loaded. INSTALL TRANSFER UNIT INSUFFICIENT MEMORY TO LOAD...
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...is also available from help for the supply. 6. Order the fuser kit. See Using the embedded Web server for the estimated number of 2. Printing will display the consumption levels of using non-HP cartridges is also available from the embedded Web server. Press to ...access help for more information. NOTE Supplies ordering information is ready and will continue for the fuser kit. be ordered. 5. NOTE Supplies ordering ...
...is also available from help for the supply. 6. Order the fuser kit. See Using the embedded Web server for the estimated number of 2. Printing will display the consumption levels of using non-HP cartridges is also available from the embedded Web server. Press to ...access help for more information. NOTE Supplies ordering information is ready and will continue for the fuser kit. be ordered. 5. NOTE Supplies ordering ...
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...information is also available from the embedded Web server. Printing can continue. 3. REPLACE FUSER KIT For help press REPLACE FUSER KIT For help press alternates with REPLACE FUSER KIT To continue press Description Recommended action The printer is executing a disable cartridge check ...4. To continue printing, press . Install a new print cartridge. 6. Printing can be reduced. 2. Close the top cover. 6. The fuser is set to STOP 2. To exit press Stop REPLACE CARTRIDGE The supplies gauge will display the consumption levels of its life. 1. The ...
...information is also available from the embedded Web server. Printing can continue. 3. REPLACE FUSER KIT For help press REPLACE FUSER KIT For help press alternates with REPLACE FUSER KIT To continue press Description Recommended action The printer is executing a disable cartridge check ...4. To continue printing, press . Install a new print cartridge. 6. Printing can be reduced. 2. Close the top cover. 6. The fuser is set to STOP 2. To exit press Stop REPLACE CARTRIDGE The supplies gauge will display the consumption levels of its life. 1. The ...
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... be picked from Tray 1. An input tray is skewed. Input tray guides are reloading paper that all print cartridges, the transfer unit, and the fuser are correctly installed. If media heavier than or an optional tray. 105 g/m2 (28 lb), it . Do not fan media. Print media is...replace the media within the tray. Replace the print media. page completely settles in place without bending it. Do not use media that meets HP specifications. Use only media that has been previously printed on or copied. Wait until the side of their useful life. Remove media, flex it...
... be picked from Tray 1. An input tray is skewed. Input tray guides are reloading paper that all print cartridges, the transfer unit, and the fuser are correctly installed. If media heavier than or an optional tray. 105 g/m2 (28 lb), it . Do not fan media. Print media is...replace the media within the tray. Replace the print media. page completely settles in place without bending it. Do not use media that meets HP specifications. Use only media that has been previously printed on or copied. Wait until the side of their useful life. Remove media, flex it...
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Insert the tray into the printer. Check to clear a jam in this area. 1 Jammed paper 2 Crumpled paper in the figures below. Use the procedures in this section to make sure the media is loaded correctly. Make sure all trays are completely closed. Jams in top cover area Jams in the top cover occur in of the areas indicated in the fuser ENWW Clearing jams 215 5.
Insert the tray into the printer. Check to clear a jam in this area. 1 Jammed paper 2 Crumpled paper in the figures below. Use the procedures in this section to make sure the media is loaded correctly. Make sure all trays are completely closed. Jams in top cover area Jams in the top cover occur in of the areas indicated in the fuser ENWW Clearing jams 215 5.
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It is 190°C (374°F). Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Grasp any visible media by both corners and pull to cool before touching the fuser. 1. The fuser's operating temperature is hot and could cause burns! Do not touch the fuser. Wait ten minutes to allow the fuser to remove it. 3. Clearing a jam in the top cover area WARNING! Open the top and front covers. 2.
It is 190°C (374°F). Grasp the green handle on the transfer unit and pull down. 216 Chapter 8 Problem solving ENWW Grasp any visible media by both corners and pull to cool before touching the fuser. 1. The fuser's operating temperature is hot and could cause burns! Do not touch the fuser. Wait ten minutes to allow the fuser to remove it. 3. Clearing a jam in the top cover area WARNING! Open the top and front covers. 2.