HP LaserJet 2400 Series - User Guide
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...on a network. To view a Help file, open the online Help through the HP Toolbox software. After connecting, click Manuals. HP Jetdirect Embedded Print Server Administrator's Guide-Contains information for troubleshooting problems. This guide is also available through the printer driver. A hard-copy guide is included with printers that provides instructions for installing accessories, such as an optional tray. Network installation guide-Contains instructions to learn more information Several references are available for a message (if available), press (HELP button). 2 Chapter...
...on a network. To view a Help file, open the online Help through the HP Toolbox software. After connecting, click Manuals. HP Jetdirect Embedded Print Server Administrator's Guide-Contains information for troubleshooting problems. This guide is also available through the printer driver. A hard-copy guide is included with printers that provides instructions for installing accessories, such as an optional tray. Network installation guide-Contains instructions to learn more information Several references are available for a message (if available), press (HELP button). 2 Chapter...
HP LaserJet 2400 Series - User Guide
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... switches between PS and PCL printer languages. Printer driver Help Each printer driver has Help screens that you are available from your computer: Operating System Windows 98, NT 4.0, and ME To change the settings for all print jobs until the software program is necessary. ● Use the PS driver if you use the printer. The steps can be activated by default) To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver...
... switches between PS and PCL printer languages. Printer driver Help Each printer driver has Help screens that you are available from your computer: Operating System Windows 98, NT 4.0, and ME To change the settings for all print jobs until the software program is necessary. ● Use the PS driver if you use the printer. The steps can be activated by default) To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver...
HP LaserJet 2400 Series - User Guide
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... enable/ disable a driver feature such as the Custom option. On the File menu, click Print. Click the desktop printer icon. The driver will be available in the software program, click Print. Operating System Windows 2000, XP, and Server 2003 Macintosh OS V9.1 Macintosh OS X V10.1 Macintosh OS X V10.2 To change the settings for all print jobs until the software program is closed To change the print job default settings (for example, turn on Print on Both Sides...
... enable/ disable a driver feature such as the Custom option. On the File menu, click Print. Click the desktop printer icon. The driver will be available in the software program, click Print. Operating System Windows 2000, XP, and Server 2003 Macintosh OS V9.1 Macintosh OS X V10.1 Macintosh OS X V10.2 To change the settings for all print jobs until the software program is closed To change the print job default settings (for example, turn on Print on Both Sides...
HP LaserJet 2400 Series - User Guide
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... print job default settings (for example, turn on Print on the various pop-up menu, click Save as Allow Manual Duplexing) On the File menu, click Print. The illustrated screens make selecting printer features easy. ENWW Software 27 The embedded Web server can be used with the printer. NOTE Operating System Macintosh OS X V10.3 To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver feature such as and type a name for use the new settings...
... print job default settings (for example, turn on Print on the various pop-up menu, click Save as Allow Manual Duplexing) On the File menu, click Print. The illustrated screens make selecting printer features easy. ENWW Software 27 The embedded Web server can be used with the printer. NOTE Operating System Macintosh OS X V10.3 To change the configuration settings (for example, add a physical option such as a tray or enable/ disable a driver feature such as and type a name for use the new settings...
HP LaserJet 2400 Series - User Guide
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... send the print job, and the printer control panel has TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY as bond or recycled, check the label on the PAPER HANDLING menu. Be sure to continue printing. At the printer control panel, open the PAPER HANDLING menu. Press (SELECT button) to load the trays correctly. To have selected MANUAL FEED=ON at the printer control panel stops the printer after each tray. The type and size settings can also be loaded. If MANUAL FEED PROMPT is set to TRAY 1 TYPE= a type other than Auto Select...
... send the print job, and the printer control panel has TRAY 1 TYPE=ANY and TRAY 1 SIZE=ANY as bond or recycled, check the label on the PAPER HANDLING menu. Be sure to continue printing. At the printer control panel, open the PAPER HANDLING menu. Press (SELECT button) to load the trays correctly. To have selected MANUAL FEED=ON at the printer control panel stops the printer after each tray. The type and size settings can also be loaded. If MANUAL FEED PROMPT is set to TRAY 1 TYPE= a type other than Auto Select...
HP LaserJet 2400 Series - User Guide
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... than an HP Jetdirect print server. Connects you to the HP Web site to control network-related settings for the printer when it . ● HP Instant Support. Click this tab to help regarding general topics. 72 Chapter 3 Managing and maintaining the printer ENWW Connecting might require that connect you can visit these links. Then, you can search for the HP LaserJet 2400 series printer. This service analyzes your printer error log and configuration information...
... than an HP Jetdirect print server. Connects you to the HP Web site to control network-related settings for the printer when it . ● HP Instant Support. Click this tab to help regarding general topics. 72 Chapter 3 Managing and maintaining the printer ENWW Connecting might require that connect you can visit these links. Then, you can search for the HP LaserJet 2400 series printer. This service analyzes your printer error log and configuration information...
HP LaserJet 2400 Series - User Guide
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... the printer does not pass a step, follow the corresponding troubleshooting suggestions. The display is blank, but the printer fan is off. The display is not responding properly, use the flowchart to step 2. Troubleshooting flowchart NOTE If the printer is in this guide, contact an HP-authorized service or support provider. (See HP customer care.) Macintosh users: For more troubleshooting information, see Troubleshooting common Macintosh problems. 1 Does the control panel display read READY...
... the printer does not pass a step, follow the corresponding troubleshooting suggestions. The display is blank, but the printer fan is off. The display is not responding properly, use the flowchart to step 2. Troubleshooting flowchart NOTE If the printer is in this guide, contact an HP-authorized service or support provider. (See HP customer care.) Macintosh users: For more troubleshooting information, see Troubleshooting common Macintosh problems. 1 Does the control panel display read READY...
HP LaserJet 2400 Series - User Guide
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... correct printer. Setup submenu (on the Configure Device menu) at the printer control panel, temporarily turn the Clearable Warnings and Auto Continue settings off. Then, print the job again. submenu (on a network, check that you are using a parallel connection, make sure that PERSONALITY=AUTO. ● You might be missing a printer message that the cable is IEEE-1284 compliant. ● If the printer is on a network, print a configuration page. (See Configuration page.) If an HP Jetdirect print server is installed, a Jetdirect page also prints. computer directly to the printer with...
... correct printer. Setup submenu (on the Configure Device menu) at the printer control panel, temporarily turn the Clearable Warnings and Auto Continue settings off. Then, print the job again. submenu (on a network, check that you are using a parallel connection, make sure that PERSONALITY=AUTO. ● You might be missing a printer message that the cable is IEEE-1284 compliant. ● If the printer is on a network, print a configuration page. (See Configuration page.) If an HP Jetdirect print server is installed, a Jetdirect page also prints. computer directly to the printer with...
HP LaserJet 2400 Series - User Guide
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... printer software system is failing to determine which values have changed . Turn the printer power off then on . 2. Print a configuration page and check the printer settings to clean up permanent storage. 4. Printing can continue, but there might have been reset to resume printing. If the error does not clear, turn printer off and then on . 2. Print a configuration page and check the printer settings to write. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 64 ERROR...
... printer software system is failing to determine which values have changed . Turn the printer power off then on . 2. Print a configuration page and check the printer settings to clean up permanent storage. 4. Printing can continue, but there might have been reset to resume printing. If the error does not clear, turn printer off and then on . 2. Print a configuration page and check the printer settings to write. If the message persists, contact an HP-authorized service or support provider (see HP customer care). 64 ERROR...
HP LaserJet 2400 Series - User Guide
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... 168 blank pages, troubleshooting 105 blinking lights 11 blurred print, troubleshooting 136 ENWW both sides, printing on binding edge settings 166 layout options 55 loading paper 54 manually 56 paper sizes supported 54 troubleshooting 105 usage page 160 using duplexer 55 browser requirements embedded Web server 70 HP Toolbox 74 browsers supported HP Web Jetadmin 73 buttons, control panel 11 C cables troubleshooting 98 cables, part numbers 153 canceling print jobs 57 capacities, trays 4, 34 card stock fuser modes 170 printing on 51 carriage returns, settings 168 cartridges cleaning near...
... 168 blank pages, troubleshooting 105 blinking lights 11 blurred print, troubleshooting 136 ENWW both sides, printing on binding edge settings 166 layout options 55 loading paper 54 manually 56 paper sizes supported 54 troubleshooting 105 usage page 160 using duplexer 55 browser requirements embedded Web server 70 HP Toolbox 74 browsers supported HP Web Jetadmin 73 buttons, control panel 11 C cables troubleshooting 98 cables, part numbers 153 canceling print jobs 57 capacities, trays 4, 34 card stock fuser modes 170 printing on 51 carriage returns, settings 168 cartridges cleaning near...
HP LaserJet 2400 Series - User Guide
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... languages, printer included 5 settings 17, 174 switching, PCL commmands 208 laser safety statements 217 LaserJet Utility, Macintosh 27 last page, different paper 65 legal paper, clipped margins 146 letter paper, override A4 settings 166 letterhead fuser modes 170 printing on 52 light print setting toner density 171 troubleshooting 130 lights, control panel 11 Limit Check error 146 line spacing, setting default 168 lines, troubleshooting 131 links embedded Web server 72 HP Toolbox 77 ENWW Linux driver support 24 loading custom-size paper 51 envelopes in tray 1 48 labels 50 paper for duplexing...
... languages, printer included 5 settings 17, 174 switching, PCL commmands 208 laser safety statements 217 LaserJet Utility, Macintosh 27 last page, different paper 65 legal paper, clipped margins 146 letter paper, override A4 settings 166 letterhead fuser modes 170 printing on 52 light print setting toner density 171 troubleshooting 130 lights, control panel 11 Limit Check error 146 line spacing, setting default 168 lines, troubleshooting 131 links embedded Web server 72 HP Toolbox 77 ENWW Linux driver support 24 loading custom-size paper 51 envelopes in tray 1 48 labels 50 paper for duplexing...
HP LaserJet 2400 Series - User Guide
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... multiple pages, printing on single sheet 62 232 Index N n-up printing 62 narrow paper printing on 51 narrow paper settings 171 Netscape Navigator, versions supported embedded Web server 70 HP Toolbox 74 HP Web Jetadmin 73 Networking guide 2 Networking tab, embedded Web server 72 networks driver configuration 79 installing Macintosh software 30 installing Windows software 29 settings 176 troubleshooting printing 138 non-HP print cartridges 89 not responding, troubleshooting 106 Novell NetWare settings;NetWare settings;IPX/SPX setting 176 number of copies, setting default 165 O on-site service...
... multiple pages, printing on single sheet 62 232 Index N n-up printing 62 narrow paper printing on 51 narrow paper settings 171 Netscape Navigator, versions supported embedded Web server 70 HP Toolbox 74 HP Web Jetadmin 73 Networking guide 2 Networking tab, embedded Web server 72 networks driver configuration 79 installing Macintosh software 30 installing Windows software 29 settings 176 troubleshooting printing 138 non-HP print cartridges 89 not responding, troubleshooting 106 Novell NetWare settings;NetWare settings;IPX/SPX setting 176 number of copies, setting default 165 O on-site service...
HP LaserJet 2400 Series - User Guide
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... Web server 71 shipping printer 224 silent installation, driver 80 SIMMs, incompatibility 190 size, paper 250-sheet tray specifications 35 500-sheet tray specifications 35 duplexer specifications 35 printing small or custom 51 tray 1 specifications 34 tray selection 38, 39 Size/type prompt setting 16 skewed pages 134 ENWW Sleep mode delay, setting 16, 173 power specifications 182 turning on or off 17 sleep mode turning on or off 177 slow printing, troubleshooting 100, 105 small paper printing on 51 small paper mode 171 smeared toner, troubleshooting 132 software downloading iii HP Toolbox...
... Web server 71 shipping printer 224 silent installation, driver 80 SIMMs, incompatibility 190 size, paper 250-sheet tray specifications 35 500-sheet tray specifications 35 duplexer specifications 35 printing small or custom 51 tray 1 specifications 34 tray selection 38, 39 Size/type prompt setting 16 skewed pages 134 ENWW Sleep mode delay, setting 16, 173 power specifications 182 turning on or off 17 sleep mode turning on or off 177 slow printing, troubleshooting 100, 105 small paper printing on 51 small paper mode 171 smeared toner, troubleshooting 132 software downloading iii HP Toolbox...
Service Manual
Page 169
... than an HP Jetdirect print server. Use the name and e-mail address for various printer and supplies events. ● E-mail. (On networks only.) Use this page is only available if an optional hard disk is connected to configure the printer from your computer. This page also provides supplies part numbers. This page contains the traditional printer menus: Information, Paper Handling, Configure Device, and Diagnostics. ● Alerts. (On networks only.) Use this page to it. Use this or any Web site, you...
... than an HP Jetdirect print server. Use the name and e-mail address for various printer and supplies events. ● E-mail. (On networks only.) Use this page is only available if an optional hard disk is connected to configure the printer from your computer. This page also provides supplies part numbers. This page contains the traditional printer menus: Information, Paper Handling, Configure Device, and Diagnostics. ● Alerts. (On networks only.) Use this page to it. Use this or any Web site, you...
Service Manual
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... select the option to the printer or every time the print job is supported only for a particular printer. Other links This section of the embedded Web server contains links that connect you are low. Use this message unless the alert affects a user-specific job. 156 Chapter 7 Troubleshooting ENWW In other cases, a problem might require that printer experiences a problem. Printer Status and Alerts software Printer Status and Alerts is complete. To use Printer Status and Alerts software with the Typical software installation option.
... select the option to the printer or every time the print job is supported only for a particular printer. Other links This section of the embedded Web server contains links that connect you are low. Use this message unless the alert affects a user-specific job. 156 Chapter 7 Troubleshooting ENWW In other cases, a problem might require that printer experiences a problem. Printer Status and Alerts software Printer Status and Alerts is complete. To use Printer Status and Alerts software with the Typical software installation option.
Service Manual
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error messages 183 information pages 149 language, selecting 34, 144 lights 33 menu map, printing 34, 48, 151 menus 149, 158 online Help 183 print cartridge supply level, checking 54 removing 92 Resets menu 159 Service menu 161 troubleshooting 144 counterfeit supplies 53 covers 500-sheet paper feeder 227 back, removing 82 cartridge door, removing 130 front right, removing 90 I/O, removing 85 left-side, removing 86 part numbers 238 right-side, locating 2 right-side, removing 81 top right, removing 88 top, removing 89 crooked pages 182, 208 curled paper, troubleshooting 209 custom-size paper 11 ...
error messages 183 information pages 149 language, selecting 34, 144 lights 33 menu map, printing 34, 48, 151 menus 149, 158 online Help 183 print cartridge supply level, checking 54 removing 92 Resets menu 159 Service menu 161 troubleshooting 144 counterfeit supplies 53 covers 500-sheet paper feeder 227 back, removing 82 cartridge door, removing 130 front right, removing 90 I/O, removing 85 left-side, removing 86 part numbers 238 right-side, locating 2 right-side, removing 81 top right, removing 88 top, removing 89 crooked pages 182, 208 curled paper, troubleshooting 209 custom-size paper 11 ...
Service Manual
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..., menu 34, 48, 151 272 Index margins envelopes 15 legal paper, troubleshooting 220 media capacity 4 curl, troubleshooting 169, 209 fuser modes 39 manual feed 38 multifeeds, troubleshooting 181 sizes supported 11 skewed 182, 208 specifications 11, 12 storing 13 tray selection 35, 37 troubleshooting trays 169 wrinkled 182, 209 memory configuration page 50 DIMM errors 200, 189 e-label reader, removing 126 included 5 insufficient 196 NVRAM initialization 164 print cartridges 76 supply errors 184 menus, control panel accessing 32, 149, 158 default settings, restoring...
..., menu 34, 48, 151 272 Index margins envelopes 15 legal paper, troubleshooting 220 media capacity 4 curl, troubleshooting 169, 209 fuser modes 39 manual feed 38 multifeeds, troubleshooting 181 sizes supported 11 skewed 182, 208 specifications 11, 12 storing 13 tray selection 35, 37 troubleshooting trays 169 wrinkled 182, 209 memory configuration page 50 DIMM errors 200, 189 e-label reader, removing 126 included 5 insufficient 196 NVRAM initialization 164 print cartridges 76 supply errors 184 menus, control panel accessing 32, 149, 158 default settings, restoring...
Service Manual
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... Resets menu 159 Settings tab, embedded Web server 41 size specifications paper 11 printer 8 skewed pages 182, 208 skip disk-load 165 Sleep mode power specifications 9 settings 159 slow printing, troubleshooting 147, 170 smeared toner, troubleshooting 206 software HP Toolbox 44 Linux 26 Macintosh, included 27 operating systems supported 25 ordering 234 Printer Status and Alerts 156 solenoids diagrams 225 operations 69 tray 1, removing 124 tray 2, removing 125 space requirements 24 ENWW primary charging stage 72 print cartridge door, removing 130 print cartridges cleaning near 58 error messages...
... Resets menu 159 Settings tab, embedded Web server 41 size specifications paper 11 printer 8 skewed pages 182, 208 skip disk-load 165 Sleep mode power specifications 9 settings 159 slow printing, troubleshooting 147, 170 smeared toner, troubleshooting 206 software HP Toolbox 44 Linux 26 Macintosh, included 27 operating systems supported 25 ordering 234 Printer Status and Alerts 156 solenoids diagrams 225 operations 69 tray 1, removing 124 tray 2, removing 125 space requirements 24 ENWW primary charging stage 72 print cartridge door, removing 130 print cartridges cleaning near 58 error messages...
Service Manual
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... media 11 memory 5 operating environment 10 paper 12 physical 8 speed 4 transparencies 15 trays 4 specks, troubleshooting 204, 211 speed processor 5 specifications 4 troubleshooting 147, 170 Spool32 errors 213 spots, troubleshooting 204, 211 static precautions 78 status e-mail alerts 46 Information tab, embedded Web server 41 lights, control panel 33 Printer Status and Alerts 156 supplies page, printing 51, 153 toner level, checking 54 viewing with HP Toolbox 45 Status tab, HP Toolbox 45 stopped printing, troubleshooting 147 storing envelopes 15 paper 13 storing print cartridges...
... media 11 memory 5 operating environment 10 paper 12 physical 8 speed 4 transparencies 15 trays 4 specks, troubleshooting 204, 211 speed processor 5 specifications 4 troubleshooting 147, 170 Spool32 errors 213 spots, troubleshooting 204, 211 static precautions 78 status e-mail alerts 46 Information tab, embedded Web server 41 lights, control panel 33 Printer Status and Alerts 156 supplies page, printing 51, 153 toner level, checking 54 viewing with HP Toolbox 45 Status tab, HP Toolbox 45 stopped printing, troubleshooting 147 storing envelopes 15 paper 13 storing print cartridges...
Service Manual
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... configuration page printing 145 control panel display 144 curled paper 169, 209 DIMM errors 200, 189 dropouts 204 duplexing 170 engine test 166 EPS files 215, 218 error messages 183 276 Index fonts 220 formatter test 166 fuser errors 185 gray background 205 HP Jetdirect print servers 167 information pages 48 jams, causes of 173 jams, clearing print-cartridge area 175 jams, duplexer 179 jams, first sheet 169 jams, locations 174 jams, output areas 177 jams, trays 176 legal paper 220 light print 203 Limit Check error 220 lines 205, 210 Macintosh problems 214 memory...
... configuration page printing 145 control panel display 144 curled paper 169, 209 DIMM errors 200, 189 dropouts 204 duplexing 170 engine test 166 EPS files 215, 218 error messages 183 276 Index fonts 220 formatter test 166 fuser errors 185 gray background 205 HP Jetdirect print servers 167 information pages 48 jams, causes of 173 jams, clearing print-cartridge area 175 jams, duplexer 179 jams, first sheet 169 jams, locations 174 jams, output areas 177 jams, trays 176 legal paper 220 light print 203 Limit Check error 220 lines 205, 210 Macintosh problems 214 memory...