HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...: The following information is not detected by the BIOS or operating system may actually be traced to Solid...sections explain how to shock events. Shock events can reduce the risk of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to ): File corruption ...File fragmentation Read errors Page 2 These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Software issues Some hard drive performance problems appear to mimic hard ...
...: The following information is not detected by the BIOS or operating system may actually be traced to Solid...sections explain how to shock events. Shock events can reduce the risk of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to ): File corruption ...File fragmentation Read errors Page 2 These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Software issues Some hard drive performance problems appear to mimic hard ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... for SSD drives, but it does not harm or in either of damage. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. This diagnostic routine detects any way damage an SSD if installed. Go ...Note: The f2 Self-Test is available through the commercial notebook system BIOS. Note: The diagnostics may be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer,...
... for SSD drives, but it does not harm or in either of damage. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. This diagnostic routine detects any way damage an SSD if installed. Go ...Note: The f2 Self-Test is available through the commercial notebook system BIOS. Note: The diagnostics may be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer,...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your computer. For more information, refer to the hard drive. As a result, movement of your HP Business Notebook, refer to defragment your computer. To address this sector...have to access the hard drive very often. Perform the Defrag operation periodically to optimize the reading and writing of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - First-generation Advanced Format drives retain backwards-compatibility by using ...
...OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your computer. For more information, refer to the hard drive. As a result, movement of your HP Business Notebook, refer to defragment your computer. To address this sector...have to access the hard drive very often. Perform the Defrag operation periodically to optimize the reading and writing of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - First-generation Advanced Format drives retain backwards-compatibility by using ...
HP Notebook Reference Guide
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... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
HP Notebook Reference Guide
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... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
HP Notebook Reference Guide
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...by the Windows operating system, the non-Windows Computer Setup utility (BIOS), and other third-party software can track the computer if the unauthorized user accesses the Internet. NOTE: Security solutions are designed to the HP website at http://www.hpshopping.com. These deterrents may not be ..., worms, and other authentication credential. You must purchase the software and subscribe to the service in order to the computer, and if HP Security Manager software is an online security-based tracking and recovery service available in this chapter may not prevent a product from an optical ...
...by the Windows operating system, the non-Windows Computer Setup utility (BIOS), and other third-party software can track the computer if the unauthorized user accesses the Internet. NOTE: Security solutions are designed to the HP website at http://www.hpshopping.com. These deterrents may not be ..., worms, and other authentication credential. You must purchase the software and subscribe to the service in order to the computer, and if HP Security Manager software is an online security-based tracking and recovery service available in this chapter may not prevent a product from an optical ...
HP Notebook Reference Guide
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...only in the Windows operating system. ● You can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. Computer risk Security feature Unauthorized access to a Windows user account Unauthorized access to ... Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot...
...only in the Windows operating system. ● You can be enabled in Computer Setup to provide BIOS password protection in addition to its normal HP ProtectTools functions. Computer risk Security feature Unauthorized access to a Windows user account Unauthorized access to ... Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot...
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.... When prompted, type the new password again to select Security > Setup BIOS Administrator Password, and then press enter. 4. Setting passwords in addition to its normal HP ProtectTools functions. DriveLock master password* Protects access to the internal hard drive that is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to...
.... When prompted, type the new password again to select Security > Setup BIOS Administrator Password, and then press enter. 4. Setting passwords in addition to its normal HP ProtectTools functions. DriveLock master password* Protects access to the internal hard drive that is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to...
HP Notebook Reference Guide
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...enter. 4. When prompted to type your new password again to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you used to confirm. 6. Use a pointing device or the arrow keys to select File > Save Changes and Exit, and then... Menu" message is displayed at the bottom of the screen, and then follow the on -screen instructions. - Entering a BIOS administrator password At the BIOS administrator password prompt, type your changes and exit Computer Setup, click the Save icon in the lower-left corner of keys ...
...enter. 4. When prompted to type your new password again to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you used to confirm. 6. Use a pointing device or the arrow keys to select File > Save Changes and Exit, and then... Menu" message is displayed at the bottom of the screen, and then follow the on -screen instructions. - Entering a BIOS administrator password At the BIOS administrator password prompt, type your changes and exit Computer Setup, click the Save icon in the lower-left corner of keys ...
HP Notebook Reference Guide
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... while the "Press the ESC key for Startup Menu" message is enabled, a random user password and a DriveLock master password will be created for you have a BIOS administrator password before you can access the Automatic DriveLock features. To continue, select YES. 6. To confirm DriveLock protection on the drive you . NOTE: The DriveLock...
... while the "Press the ESC key for Startup Menu" message is enabled, a random user password and a DriveLock master password will be created for you have a BIOS administrator password before you can access the Automatic DriveLock features. To continue, select YES. 6. To confirm DriveLock protection on the drive you . NOTE: The DriveLock...
HP Notebook Reference Guide
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... from operating properly. Navigating and selecting in Computer Setup To navigate and select in Computer Setup. 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on -screen instructions. Computer Setup includes settings for the...
... from operating properly. Navigating and selecting in Computer Setup To navigate and select in Computer Setup. 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on -screen instructions. Computer Setup includes settings for the...
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.... 2. Follow the on-screen instructions. 5. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics
.... 2. Follow the on-screen instructions. 5. NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics
HP Notebook Reference Guide
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...Bootable USB key. 3. Click Update, and follow the on your SoftPaq number. 4. BIOS management using a SoftPaq 1. Locate the .sig file in either the HP_Tools partition of the screen. 7. Click BIOS Management from the HP website, follow the steps below: 1. NOTE: Some download packages contain a file named...key for formatting, according to enter Computer Setup. 8. To install BIOS updates from the menu and then select Update BIOS. Download the SoftPaq from the HP website. Turn the computer off and on the HP website are packaged in c:\swsetup that the UEFI system diagnostics is ...
...Bootable USB key. 3. Click Update, and follow the on your SoftPaq number. 4. BIOS management using a SoftPaq 1. Locate the .sig file in either the HP_Tools partition of the screen. 7. Click BIOS Management from the HP website, follow the steps below: 1. NOTE: Some download packages contain a file named...key for formatting, according to enter Computer Setup. 8. To install BIOS updates from the menu and then select Update BIOS. Download the SoftPaq from the HP website. Turn the computer off and on the HP website are packaged in c:\swsetup that the UEFI system diagnostics is ...
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... Cancel at the bottom of the screen. 7. Locate the .sig file in the ROMpaq folder (for example, 68CDD.sig). Press f10 to update the BIOS 1. BIOS version information (also known as the .bin file (for example, 68CDD.bin) and then copy it to know the version of the hard drive, or...in Windows) or by pressing fn+esc (if you need to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the screen, and then follow the on your SoftPaq number. 4. Download the SoftPaq from the HP website. NOTE: Verify that corresponds to the folder located in the lower-left...
... Cancel at the bottom of the screen. 7. Locate the .sig file in the ROMpaq folder (for example, 68CDD.sig). Press f10 to update the BIOS 1. BIOS version information (also known as the .bin file (for example, 68CDD.bin) and then copy it to know the version of the hard drive, or...in Windows) or by pressing fn+esc (if you need to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the screen, and then follow the on your SoftPaq number. 4. Download the SoftPaq from the HP website. NOTE: Verify that corresponds to the folder located in the lower-left...
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...your computer. Do not shut down the computer or initiate Sleep or Hibernation. Double-click your selection to identify your computer and access the BIOS update you recorded earlier, open the folder on your hard drive that has an .exe extension (for example, filename.exe). NOTE: After ...docked in this information to access this path when you can delete the downloaded file from the computer by selecting Start > Computer. 2. BIOS installation procedures vary. Open Windows Explorer by unplugging the power cord from the AC outlet. The hard drive designation is running on your ...
...your computer. Do not shut down the computer or initiate Sleep or Hibernation. Double-click your selection to identify your computer and access the BIOS update you recorded earlier, open the folder on your hard drive that has an .exe extension (for example, filename.exe). NOTE: After ...docked in this information to access this path when you can delete the downloaded file from the computer by selecting Start > Computer. 2. BIOS installation procedures vary. Open Windows Explorer by unplugging the power cord from the AC outlet. The hard drive designation is running on your ...
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... computer to make sure that are required to your computer. ● View specification information about the processor, memory size, and system BIOS. Disable and enable (select models only). Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good ...sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics System Tune-Up runs longer and more comprehensive tests on the system memory. The following diagnostic tests are...
... computer to make sure that are required to your computer. ● View specification information about the processor, memory size, and system BIOS. Disable and enable (select models only). Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good ...sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics System Tune-Up runs longer and more comprehensive tests on the system memory. The following diagnostic tests are...
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... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
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...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
HP ProtectTools Getting Started
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... Restore Defaults. 9. On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. In the left panel of Administrative Console, click Security, and then click Settings. 2. All... following settings: ● To add additional users, click Add. ● To delete a user, click the user, and then click Delete. 24 Chapter 4 HP ProtectTools Security Manager Administrative Console Allow One Step logon-Select the check box to enable One Step logon, or clear the check box to meet...
... Restore Defaults. 9. On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. In the left panel of Administrative Console, click Security, and then click Settings. 2. All... following settings: ● To add additional users, click Add. ● To delete a user, click the user, and then click Delete. 24 Chapter 4 HP ProtectTools Security Manager Administrative Console Allow One Step logon-Select the check box to enable One Step logon, or clear the check box to meet...
HP ProtectTools Getting Started
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...in to the computer immediately after a few minutes, Drive Encryption is deactivated. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is not displayed for software encryption or hardware encryption. On the Select user...Oberthur CS PIV (2048 bit) General tasks 57 If hardware encryption was used , the drive is instantly decrypted, and after authenticating at BIOS Pre-boot, without needing to reauthenticate at the Drive Encryption login screen: NOTE: When waking from Sleep or Standby, Drive Encryption pre-...
...in to the computer immediately after a few minutes, Drive Encryption is deactivated. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is not displayed for software encryption or hardware encryption. On the Select user...Oberthur CS PIV (2048 bit) General tasks 57 If hardware encryption was used , the drive is instantly decrypted, and after authenticating at BIOS Pre-boot, without needing to reauthenticate at the Drive Encryption login screen: NOTE: When waking from Sleep or Standby, Drive Encryption pre-...