HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 44
N Correct drivers for application? N Done 1. Replace internal speakers. 2. in OS. Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." Y Replace audio Y board and speaker connections Audio? Replace audio board (if applicable). 3. Replace system board. 2-22 Maintenance and Service Guide Y Load drivers and set configuration in notebook (if applicable). N Audio driver in OS configured? Y Reload audio drivers. N Audio? Connect to external speaker.
N Correct drivers for application? N Done 1. Replace internal speakers. 2. in OS. Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." Y Replace audio Y board and speaker connections Audio? Replace audio board (if applicable). 3. Replace system board. 2-22 Maintenance and Service Guide Y Load drivers and set configuration in notebook (if applicable). N Audio driver in OS configured? Y Reload audio drivers. N Audio? Connect to external speaker.
HP Pavilion zd8000 Notebook PC - Maintenance and Service Guide
Page 48
Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Replace system board. Y Y Digital line? Y OK? Y OK? N N NIC/modem configured in OS? Replace jack or have jack activated. Done Done 2-26 Maintenance and Service Guide Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Y Disconnect all power from the notebook and open. N Network or modem jack active? N Replace NIC/modem (if applicable). Connect to nondigital line.
Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Replace system board. Y Y Digital line? Y OK? Y OK? N N NIC/modem configured in OS? Replace jack or have jack activated. Done Done 2-26 Maintenance and Service Guide Reload drivers and reconfigure. Reseat NIC/modem (if applicable). Y Disconnect all power from the notebook and open. N Network or modem jack active? N Replace NIC/modem (if applicable). Connect to nondigital line.
HP Dual TV Tuner/Digital Video Recorder - Hardware Setup
Page 17
...HP Media Center Mini Remote Control to the TV tuner. ■ Off = TV tuner is not connected to AC power. ■ Solid green = TV tuner is properly connected to AC power and the notebook. ■ Blinking green = TV tuner is sending or receiving video signals. ■ Amber = TV tuner driver.... ■ Blinking red, intermittantly = TV tuner is receiving a signal from a remote control. ■ Blinking red, continuously = video signal or driver issue exists. ✎ For more information, refer to Appendix A, "Troubleshooting." 3 Input 2 right audio-in jack (red)* Connects right-channel audio...
...HP Media Center Mini Remote Control to the TV tuner. ■ Off = TV tuner is not connected to AC power. ■ Solid green = TV tuner is properly connected to AC power and the notebook. ■ Blinking green = TV tuner is sending or receiving video signals. ■ Amber = TV tuner driver.... ■ Blinking red, intermittantly = TV tuner is receiving a signal from a remote control. ■ Blinking red, continuously = video signal or driver issue exists. ✎ For more information, refer to Appendix A, "Troubleshooting." 3 Input 2 right audio-in jack (red)* Connects right-channel audio...
HP Dual TV Tuner/Digital Video Recorder - Hardware Setup
Page 57
...Live TV button on the TV, completely disconnect your Media Center setup, reboot your notebook, and reconnect your TV tuner after your computer has rebooted. ■ Amber, the TV tuner driver is sending video to your notebook and AC power. (Continued) A-2 Hardware Setup Troubleshooting Problem My TV tuner is ...connected to AC power. If the light is ■ Off, the TV tuner is not working TV. Connect the TV tuner to the notebook and install the driver. ■ Blinking amber, disconnect and then reconnect the TV tuner from the TV tuner and connect the cable directly to a working ....
...Live TV button on the TV, completely disconnect your Media Center setup, reboot your notebook, and reconnect your TV tuner after your computer has rebooted. ■ Amber, the TV tuner driver is sending video to your notebook and AC power. (Continued) A-2 Hardware Setup Troubleshooting Problem My TV tuner is ...connected to AC power. If the light is ■ Off, the TV tuner is not working TV. Connect the TV tuner to the notebook and install the driver. ■ Blinking amber, disconnect and then reconnect the TV tuner from the TV tuner and connect the cable directly to a working ....
HP Dual TV Tuner/Digital Video Recorder - Hardware Setup
Page 58
... not powered on the TV, completely disconnect your Media Center setup, reboot your notebook, and reconnect your TV tuner after your TV source, check with the TV tuner. ■ Blinking red, continuously: ❐ Be sure that it receives an .... If the problem is with your computer has rebooted. (Continued) Hardware Setup A-3 Be sure you are using the HP Media Center Mini Remote Control and that the computer graphics drivers and the TV tuner driver are properly installed. You may need to uninstall and then reinstall them. ❐ Disconnect the TV source cable...
... not powered on the TV, completely disconnect your Media Center setup, reboot your notebook, and reconnect your TV tuner after your TV source, check with the TV tuner. ■ Blinking red, continuously: ❐ Be sure that it receives an .... If the problem is with your computer has rebooted. (Continued) Hardware Setup A-3 Be sure you are using the HP Media Center Mini Remote Control and that the computer graphics drivers and the TV tuner driver are properly installed. You may need to uninstall and then reinstall them. ❐ Disconnect the TV source cable...
Getting Started - Enhanced for Accessibility
Page 5
...begin software setup. During hardware setup, you need to set up the notebook. 2. Open the notebook. 5. Connect the modem, so you will 1. Connect the notebook to charge. 7. Turn on , you can register the notebook and operating system during software setup. 4. 1 Hardware Setup Ä ...CAUTION: To prevent file corruption and ensure that the correct drivers are installed: ■ Do not set up the notebook for the first time while the notebook...
...begin software setup. During hardware setup, you need to set up the notebook. 2. Open the notebook. 5. Connect the modem, so you will 1. Connect the notebook to charge. 7. Turn on , you can register the notebook and operating system during software setup. 4. 1 Hardware Setup Ä ...CAUTION: To prevent file corruption and ensure that the correct drivers are installed: ■ Do not set up the notebook for the first time while the notebook...
Getting Started - Enhanced for Accessibility
Page 8
...Step 2: Insert the Battery Pack Ä CAUTION: To avoid data loss when you turn on the notebook, make sure the battery pack is firmly seated. Ä CAUTION: To ensure that the correct drivers load and to prevent file corruption or damage to external power. Tilt the battery pack downward until ...the notebook has been connected to components, do not remove the battery pack until it snaps into the...
...Step 2: Insert the Battery Pack Ä CAUTION: To avoid data loss when you turn on the notebook, make sure the battery pack is firmly seated. Ä CAUTION: To ensure that the correct drivers load and to prevent file corruption or damage to external power. Tilt the battery pack downward until ...the notebook has been connected to components, do not remove the battery pack until it snaps into the...
Getting Started - Enhanced for Accessibility
Page 29
...modify software or hardware. ■ Periodically, whenever the system is recommended that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally. Restore ... Restore procedures are restorable, benchmark "snapshots" of your application, driver, and operating system files. Setting a Restore Point To set additional restore points whenever you saved after that time. Getting Started 3-3 The notebook sets restore points at regular intervals and may set a system ...
...modify software or hardware. ■ Periodically, whenever the system is recommended that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally. Restore ... Restore procedures are restorable, benchmark "snapshots" of your application, driver, and operating system files. Setting a Restore Point To set additional restore points whenever you saved after that time. Getting Started 3-3 The notebook sets restore points at regular intervals and may set a system ...
Getting Started - Enhanced for Accessibility
Page 38
...Support Guide The Help and Support Guide included with your notebook contains ■ Information about the interactive Help and Support utility and the Notebook Documentation CD. ■ Instructions for updating your operating ...system, adding or changing any information or help you skipped or entered during software setup, and setting additional preferences. ■ Instructions for installing additional software. ■ Tips for quick troubleshooting. ■ Procedures for repairing or reinstalling your drivers...
...Support Guide The Help and Support Guide included with your notebook contains ■ Information about the interactive Help and Support utility and the Notebook Documentation CD. ■ Instructions for updating your operating ...system, adding or changing any information or help you skipped or entered during software setup, and setting additional preferences. ■ Instructions for installing additional software. ■ Tips for quick troubleshooting. ■ Procedures for repairing or reinstalling your drivers...
Hardware Software Guide
Page 8
... Restore Point 9-8 Restoring to a System Restore Point 9-8 Repairing or Reinstalling the Operating System 9-9 Repairing the Operating System 9-10 Reinstalling the Operating System 9-11 Reinstalling Device Drivers and Other Software . . 9-12 Installing a Retail Version of an Operating System. . . . 9-13 Using the Setup Utility 9-13 Opening the Setup Utility 9-13 Navigating and Selecting...
... Restore Point 9-8 Restoring to a System Restore Point 9-8 Repairing or Reinstalling the Operating System 9-9 Repairing the Operating System 9-10 Reinstalling the Operating System 9-11 Reinstalling Device Drivers and Other Software . . 9-12 Installing a Retail Version of an Operating System. . . . 9-13 Using the Setup Utility 9-13 Opening the Setup Utility 9-13 Navigating and Selecting...
Hardware Software Guide
Page 89
To update your notebook to install all critical updates as soon as you install all updates. Remove the disc. Ä CAUTION: Because new computer viruses are being detected all the time, it is recommended that you receive an alert from Microsoft and HP. 5-4 Hardware and Software Guide The disc automatically runs the installation... and make these updates available on their Web site. Throughout the life of the computer, Microsoft will continue to install the latest recommended updates and driver updates from Microsoft.
To update your notebook to install all critical updates as soon as you install all updates. Remove the disc. Ä CAUTION: Because new computer viruses are being detected all the time, it is recommended that you receive an alert from Microsoft and HP. 5-4 Hardware and Software Guide The disc automatically runs the installation... and make these updates available on their Web site. Throughout the life of the computer, Microsoft will continue to install the latest recommended updates and driver updates from Microsoft.
Hardware Software Guide
Page 108
...and connectors described in this guide support standard external devices. ■ For information about installing or loading any software, such as drivers, required by the device, refer to the connector on the device. If you are connecting a powered device, turn off the... 4. Turn on the notebook. 3. To connect a standard external device to the notebook: 1. Hardware and Software Guide 6-1 To disconnect a standard external device from the notebook, turn off the device, and then disconnect the device from the notebook. ✎ If your notebook does not recognize the ...
...and connectors described in this guide support standard external devices. ■ For information about installing or loading any software, such as drivers, required by the device, refer to the connector on the device. If you are connecting a powered device, turn off the... 4. Turn on the notebook. 3. To connect a standard external device to the notebook: 1. Hardware and Software Guide 6-1 To disconnect a standard external device from the notebook, turn off the device, and then disconnect the device from the notebook. ✎ If your notebook does not recognize the ...
Hardware Software Guide
Page 111
For information about device-specific software, refer to the device documentation or to the notebook. Hardware Options and Upgrades Connecting a 1394 Device IEEE 1394 is a hardware interface that can be used to connect a high-speed multimedia or data storage device ...to the Web site of the device manufacturer or provider. Scanners, digital cameras, and digital camcorders often require a 1394 connection. The notebook 1394 port, illustrated below, supports IEEE 1394a devices. 6-4 Hardware and Software Guide You may need to load device-specific...
For information about device-specific software, refer to the device documentation or to the notebook. Hardware Options and Upgrades Connecting a 1394 Device IEEE 1394 is a hardware interface that can be used to connect a high-speed multimedia or data storage device ...to the Web site of the device manufacturer or provider. Scanners, digital cameras, and digital camcorders often require a 1394 connection. The notebook 1394 port, illustrated below, supports IEEE 1394a devices. 6-4 Hardware and Software Guide You may need to load device-specific...
Hardware Software Guide
Page 112
... notebook PC Card slot supports both 32-bit (CardBus) and 16-bit PC Cards. Type III PC Cards and Zoom Video PC Cards are instructed by the documentation included with your PC Card to install device drivers: ■ Install only the device drivers for your operating system. ■ Do not install other PC Cards. Hardware Options and Upgrades Using a PC...
... notebook PC Card slot supports both 32-bit (CardBus) and 16-bit PC Cards. Type III PC Cards and Zoom Video PC Cards are instructed by the documentation included with your PC Card to install device drivers: ■ Install only the device drivers for your operating system. ■ Do not install other PC Cards. Hardware Options and Upgrades Using a PC...
Hardware Software Guide
Page 117
..., such as card services, socket services, or enablers, that may also be supplied by the documentation included with your ExpressCard to install device drivers: ■ Install only the device drivers for your operating system. ■ Do not install other ExpressCards. Hardware Options and Upgrades Configuring an ExpressCard CAUTION: If you install all... ExpressCard cover to the ExpressCard connectors: ■ Use minimal force when inserting an ExpressCard into the ExpressCard slot. ■ Do not move or transport the notebook while an ExpressCard is inserted. 1.
..., such as card services, socket services, or enablers, that may also be supplied by the documentation included with your ExpressCard to install device drivers: ■ Install only the device drivers for your operating system. ■ Do not install other ExpressCards. Hardware Options and Upgrades Configuring an ExpressCard CAUTION: If you install all... ExpressCard cover to the ExpressCard connectors: ■ Use minimal force when inserting an ExpressCard into the ExpressCard slot. ■ Do not move or transport the notebook while an ExpressCard is inserted. 1.
Hardware Software Guide
Page 131
...than CDs. Hardware and Software Guide 7-1 Hard drives and optical drives vary by your notebook. Optical Drive Read CD and Write to DVD-ROM CD-RW Write to optical drives as system files, applications, and drivers. For more information, see the "Hard Drive" section, later in this chapter.... Not all supported optical drives may not be listed. The notebook can read or write to DVD+RW/R DVD-ROM Drive* Yes ...
...than CDs. Hardware and Software Guide 7-1 Hard drives and optical drives vary by your notebook. Optical Drive Read CD and Write to DVD-ROM CD-RW Write to optical drives as system files, applications, and drivers. For more information, see the "Hard Drive" section, later in this chapter.... Not all supported optical drives may not be listed. The notebook can read or write to DVD+RW/R DVD-ROM Drive* Yes ...
Hardware Software Guide
Page 158
Identify a WLAN adapter from the list. Communications Using Wireless Security Features When you need to the HP Web site at http://www.hp.com/go/wireless for details. Refer to know the name of the integrated WLAN device. Right-click on your own wireless network or access an... existing wireless network, always ensure that feature an integrated WLAN device. If no WLAN adapter is listed, either your notebook does not have an integrated WLAN device or the driver for the WLAN adapter includes the term wireless LAN, WLAN, or 802.11. To install WLAN software, you set up...
Identify a WLAN adapter from the list. Communications Using Wireless Security Features When you need to the HP Web site at http://www.hp.com/go/wireless for details. Refer to know the name of the integrated WLAN device. Right-click on your own wireless network or access an... existing wireless network, always ensure that feature an integrated WLAN device. If no WLAN adapter is listed, either your notebook does not have an integrated WLAN device or the driver for the WLAN adapter includes the term wireless LAN, WLAN, or 802.11. To install WLAN software, you set up...
Hardware Software Guide
Page 168
... to complete. ■ Repairing the operating system preserves your data and settings. ■ Reinstalling the operating system deletes all device drivers must also be used to restore your system by using the System Restore utility before you try to reinstall the operating system. Either... and Utilities Repairing or Reinstalling the Operating System The Operating System disc included with your notebook can be reinstalled. After the operating system has been reinstalled, all files on the notebook. If a System Restore restoration fails to restore functionality, first try to repair or...
... to complete. ■ Repairing the operating system preserves your data and settings. ■ Reinstalling the operating system deletes all device drivers must also be used to restore your system by using the System Restore utility before you try to reinstall the operating system. Either... and Utilities Repairing or Reinstalling the Operating System The Operating System disc included with your notebook can be reinstalled. After the operating system has been reinstalled, all files on the notebook. If a System Restore restoration fails to restore functionality, first try to repair or...
Hardware Software Guide
Page 171
... Format the partition using this partition. 11. The reinstallation process begins. Refer to the notebook. Press C to complete. If you must reinstall drivers and other software. To reinstall drivers use the Application and Driver Recovery disc included with the notebook: 1. Software Updates, Restorations and Utilities 9. Press enter to set up to 2 hours to continue setup...
... Format the partition using this partition. 11. The reinstallation process begins. Refer to the notebook. Press C to complete. If you must reinstall drivers and other software. To reinstall drivers use the Application and Driver Recovery disc included with the notebook: 1. Software Updates, Restorations and Utilities 9. Press enter to set up to 2 hours to continue setup...
Hardware Software Guide
Page 179
... software; See power adapter, country-specific modem 1-17 administrator password 5-8 administrator Setup password 5-8 airport security devices 7-3 altitude specifications A-2 antivirus software 5-3 Apple iTunes 4-10 Application and Driver Recov- ery disc 9-12 applications. See CDs audio device, connecting 4-3 audio-in (microphone) jack connecting 4-4 identifying 1-10, 4-3 using 6-4, 7-2 A AC adapter identifying 1-17 when to use...
... software; See power adapter, country-specific modem 1-17 administrator password 5-8 administrator Setup password 5-8 airport security devices 7-3 altitude specifications A-2 antivirus software 5-3 Apple iTunes 4-10 Application and Driver Recov- ery disc 9-12 applications. See CDs audio device, connecting 4-3 audio-in (microphone) jack connecting 4-4 identifying 1-10, 4-3 using 6-4, 7-2 A AC adapter identifying 1-17 when to use...
