HP Pavilion ze4500 - Notebook PC Support and Manuals
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Popular HP Pavilion ze4500 Manual Pages
Maintenance and Service Guide - Page 6
...These notebook models use by authorized service personnel while installing, servicing, and repairing these notebooks.
Information about the notebook computers and related products. Introduction
This manual provides reference information for use technology code KE. This manual is for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400...
Maintenance and Service Guide - Page 89
... floppy disk, or a Crisis Recovery floppy disk. See below for instructions for creating a BIOS floppy disk are provided with the updates. Service Manual
Removal and Replacement 2-59 If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. The BIOS update also resets the configurations in the Connect window to define your connection settings...
Maintenance and Service Guide - Page 94
...
Serial Number Label
"NoASP"
"ASP"
Table 3-1. Support by Authorized Service Providers
In the U.S., support of notebook computers by Authorized Service Providers (ASPs) is authorized to ASP for that model.
3-2 Troubleshooting and Diagnostics
Service Manual See the following table. ASP Support Options
ASP Support Status
No reimbursement to repair the notebook, and reimbursement can be...
Maintenance and Service Guide - Page 95
....
Try to duplicate the customer's problem. Verify the repair by testing the functionality of the problem and any supporting information. Troubleshoot the problem using: - Check the customer's description of the complete unit. Diagnostic tools. - Basic Troubleshooting Steps
Service Manual
Troubleshooting and Diagnostics
3-3
Troubleshooting
The suggestions in this section can...
Maintenance and Service Guide - Page 100
... start from floppy drive, reload hard drive, replace hard drive.
3-8 Troubleshooting and Diagnostics
Service Manual
Startup
Does not boot on page 1-25.
If you cannot isolate the cause of a problem, determine which replaceable modules are involved in the following table to help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or...
Maintenance and Service Guide - Page 101
... Technical Support and provide proof of ownership.
If available, try another battery.
Power
Service Manual
Troubleshooting and Diagnostics
3-9 Make sure CD is installed and connected correctly.
Remove and reinstall hard drive. Make sure CD/DVD is bootable. See page 5-2. Check battery level on battery LEDs. Repair Center: Likely Causes
Battery or contacts Motherboard
Floppy disk...
Maintenance and Service Guide - Page 106
... Diagnostics
Service Manual
Try reinserting ribbon cable in Control Panel. This error occurs when trying to play . When this situation. Restart notebook.
Make sure CD/DVD drive is clean, undamaged, and inserted correctly.
CD/DVD drive Motherboard
If software was removed, use the Recovery CDs to 10 seconds after closing tray before pressing Play.
Make sure disk is installed...
Maintenance and Service Guide - Page 107
....
Test audio with e-Diagtools diagnostics. By default, touch pad is disabled if external PS/2 mouse is connected. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. Use memory troubleshooter in Device Manager. Service Manual
Troubleshooting and Diagnostics 3-15 Use only DDR-266 SDRAM...
Maintenance and Service Guide - Page 109
...
Repair Center: Comments
Service Manual
Troubleshooting and Diagnostics 3-17
Check settings in Windows Help. If green light next to LAN port does not light, LAN cable may not be connected to network or network may be down. Use networking troubleshooter in Control Panel. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers...
Maintenance and Service Guide - Page 113
... program returns test groups, error codes, and suggestions for Windows. 13. Exit. If you have trouble running e-Diagtools diagnostics from the hard disk, you can also update the version of the notebook's components require service.
To add information about your support agent. The first time you to exit and reboot. 12. Service Manual
Troubleshooting and Diagnostics 3-21 11...
Maintenance and Service Guide - Page 118
... I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Manager
3-26 Troubleshooting and Diagnostics
Service Manual
Maintenance and Service Guide - Page 122
... on the screen
Optional message displayed during POST
PS/2 mouse identified
System BIOS copied to shadow RAM
Displays the address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that can be reclaimed by a virtual memory manager
Video BIOS copied to shadow RAM
3-30 Troubleshooting and Diagnostics
Service Manual
Hard Drive White Paper - Page 5
... your hard drive for any errors, bad sectors and/or recovery of readable information. Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp - HP Recommendations for Notebook Users
• Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another.
• Upgrade...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide - Page 13
Getting Started with Your Notebook Identifying Parts of the Notebook
1 AC adapter jack
2 Two USB ports
3 RJ-45 network jack: connects a network cable
4 PS/2 port
5 Parallel...S-Video out jack 8 Cable lock slot (security connector) 9 RJ-11 jack: connects a modem cable 10 IEEE 1394 port (select models only) 11 PC Card and CardBus slot and buttons 12 Diskette drive (select models only)
Startup Guide 5
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide - Page 33
... 50 percent before recharging, then charge it on the notebook model, power management settings, and level of the following procedures: • Replace the battery with a charged one. • Plug in this...on again until the battery charge is normally warm while recharging. If you do not restore power within a short time, the notebook enters Hibernation. Note CAUTION
Batteries and Power ...
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