Maintenance and Service Guide
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... drive. Use the arrow keys to the notebook. 2. When the dialog box appears, follow any instructions that appear. 8. After the drivers have been installed, the application software may be installed. When the operating system has been installed and while Windows is turned off, use a pin or ... Advanced, and then select not to recover the notebook's original operating system and drivers. Connect the AC adapter to select the CD/DVD drive as the first boot device, and then press enter. 6. When prompted to open it. 3. When the HP logo appears, press esc to restore only the ...
... drive. Use the arrow keys to the notebook. 2. When the dialog box appears, follow any instructions that appear. 8. After the drivers have been installed, the application software may be installed. When the operating system has been installed and while Windows is turned off, use a pin or ... Advanced, and then select not to recover the notebook's original operating system and drivers. Connect the AC adapter to select the CD/DVD drive as the first boot device, and then press enter. 6. When prompted to open it. 3. When the HP logo appears, press esc to restore only the ...
Maintenance and Service Guide
Page 103
... Center: Suggestions Close all applications before suspending. Blinking cursor appears while system is reinitialized, Windows desktop appears. Adjust display brightness. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Try external monitor. Make sure CPU module is ...turned on and warmed up. If problem appears after installing new software (including drivers), uninstall that software. Make sure hibernate support is active. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does ...
... Center: Suggestions Close all applications before suspending. Blinking cursor appears while system is reinitialized, Windows desktop appears. Adjust display brightness. Repair Center: Likely Causes Make sure notebook is installed properly, replace CPU module. Try external monitor. Make sure CPU module is ...turned on and warmed up. If problem appears after installing new software (including drivers), uninstall that software. Make sure hibernate support is active. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does ...
Maintenance and Service Guide
Page 107
.... Avoid touching touch pad while booting or resuming. Service Manual Troubleshooting and Diagnostics 3-15 Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Use an external microphone ... not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. SDRAM module SDRAM module Increase sound...
.... Avoid touching touch pad while booting or resuming. Service Manual Troubleshooting and Diagnostics 3-15 Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Use an external microphone ... not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. SDRAM module SDRAM module Increase sound...
Maintenance and Service Guide
Page 108
...device is disabled, try to enable. Test modem with e-Diagtools diagnostics. Restart notebook. Check port settings in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager....Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard Check settings in Windows Help. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual
...device is disabled, try to enable. Test modem with e-Diagtools diagnostics. Restart notebook. Check port settings in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager....Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard Check settings in Windows Help. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual
Maintenance and Service Guide
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... Troubleshooting and Diagnostics 3-17 Check settings in Windows Help. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Remove any PC cards from nearby equipment, or other squarely and...with ECP parallel port. Try to network or network may be connected to enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables...
... Troubleshooting and Diagnostics 3-17 Check settings in Windows Help. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet). Remove any PC cards from nearby equipment, or other squarely and...with ECP parallel port. Try to network or network may be connected to enable the infrared port. Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: Likely Causes Check cables...
Maintenance and Service Guide
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...notebook. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows...view the Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual When the HP logo appears, press F10 to run the selected tests and add the ... appear when the test is complete. 6. The notebook reboots when you run the advanced tests. The first time you exit the program so drivers can be in a predictable state during the tests...
...notebook. Updating e-Diagtools You can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows...view the Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual When the HP logo appears, press F10 to run the selected tests and add the ... appear when the test is complete. 6. The notebook reboots when you run the advanced tests. The first time you exit the program so drivers can be in a predictable state during the tests...
Hard Drive White Paper
Page 5
.... • Regularly check the HP Web site for an extended period of time, e.g., when you are working in Control Panel to permit the hard drive to be turned off when it will be unused for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/... Microsoft Knowledge Base articles for information on how to defragment your hard drive for information: - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
.... • Regularly check the HP Web site for an extended period of time, e.g., when you are working in Control Panel to permit the hard drive to be turned off when it will be unused for system BIOS and driver enhancements. 5 Windows XP: http://support.microsoft.com/... Microsoft Knowledge Base articles for information on how to defragment your hard drive for information: - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...