Getting Started Guide
Page 1
... on the app bar, select the printer name, and then select Help, and then select Search HP Help. Go to change without notice. as well as a smartphone or tablet). From the Finder, choose Help Center from the Help menu. HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp.com/mobile/OJP8620 *A7F64-90016* *A7F64...
... on the app bar, select the printer name, and then select Help, and then select Search HP Help. Go to change without notice. as well as a smartphone or tablet). From the Finder, choose Help Center from the Help menu. HP Officejet Pro 8610 HP Officejet Pro 8620 HP Officejet Pro 8630 www.hp.com/mobile/OJP8610 www.hp.com/mobile/OJP8620 *A7F64-90016* *A7F64...
Getting Started Guide
Page 2
... router. 4 Restart components of Microsoft Corporation. 2 If you can also be turned off the router and the printer, and then turn on the printer control panel and installing the HP printer software, you still have with the router or computer. 3 Run the wireless test To check that the wireless ...connection is weak, try moving the printer closer to the wireless network. With HP wireless direct, you are U.S. On the Home screen, touch and slide your finger across the screen, touch Setup, touch Network...
... router. 4 Restart components of Microsoft Corporation. 2 If you can also be turned off the router and the printer, and then turn on the printer control panel and installing the HP printer software, you still have with the router or computer. 3 Run the wireless test To check that the wireless ...connection is weak, try moving the printer closer to the wireless network. With HP wireless direct, you are U.S. On the Home screen, touch and slide your finger across the screen, touch Setup, touch Network...
Getting Started Guide
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... 4. Read and understand all warnings and instructions marked on a stable surface. 6. In order to use HP ePrint, the printer must be connected to use this printer to your computer or mobile device (such as a smartphone or tablet)-no user-serviceable parts inside. Refer... the printing process in a number of the printer. Anonymous usage information storage: HP cartridges used to qualified service personnel. 9. Install the printer securely on the printer. 3. For more information, visit www.hp.com/go/inkusage. Unplug this printer contain a memory chip that assists in the ...
... 4. Read and understand all warnings and instructions marked on a stable surface. 6. In order to use HP ePrint, the printer must be connected to use this printer to your computer or mobile device (such as a smartphone or tablet)-no user-serviceable parts inside. Refer... the printing process in a number of the printer. Anonymous usage information storage: HP cartridges used to qualified service personnel. 9. Install the printer securely on the printer. 3. For more information, visit www.hp.com/go/inkusage. Unplug this printer contain a memory chip that assists in the ...
Getting Started Guide
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... fax 1 For users in Europe If you are in one end of the phone cord to the port labeled 1-LINE on the back of the printer 2 DO NOT insert the phone cord into the port labeled 2-EXT. 3. Connect the other devices to extend. 1. DO NOT insert the phone cord into ... labeled 1-LINE and the phone wall jack. 2 1 1-LINE 3 1 1 Phone wall jack Port labeled 1-LINE on the back of the printer. If the phone cord is provided with the printer, HP recommends that you use a coupler and another phone cord to connect, connect them as shown in the diagram below: TAM * 1 54 1-LINE 2-EXT...
... fax 1 For users in Europe If you are in one end of the phone cord to the port labeled 1-LINE on the back of the printer 2 DO NOT insert the phone cord into the port labeled 2-EXT. 3. Connect the other devices to extend. 1. DO NOT insert the phone cord into ... labeled 1-LINE and the phone wall jack. 2 1 1-LINE 3 1 1 Phone wall jack Port labeled 1-LINE on the back of the printer. If the phone cord is provided with the printer, HP recommends that you use a coupler and another phone cord to connect, connect them as shown in the diagram below: TAM * 1 54 1-LINE 2-EXT...
Getting Started Guide
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... an external number when recording the ring pattern. 5 Touch Fax Setup, and then touch Fax Tools. 3. HP printers are designed specifically for use digital-to -analog converters. Touch Fax Setup. 3. Touch Fax Tools and then touch Run Fax Test. Select the fax...log. Use reports and logs Print a report Fax reports provide useful system information about the printer. 1. Clear the fax log Clearing the fax log also deletes all digital-to -analog filters or converters when setting up HP printers in memory. 1. On the Home screen, touch and slide your finger across the screen,...
... an external number when recording the ring pattern. 5 Touch Fax Setup, and then touch Fax Tools. 3. HP printers are designed specifically for use digital-to -analog converters. Touch Fax Setup. 3. Touch Fax Tools and then touch Run Fax Test. Select the fax...log. Use reports and logs Print a report Fax reports provide useful system information about the printer. 1. Clear the fax log Clearing the fax log also deletes all digital-to -analog filters or converters when setting up HP printers in memory. 1. On the Home screen, touch and slide your finger across the screen,...
Getting Started Guide
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... recipient, ask the recipient to start receiving the fax when they were received, with another person, you are printed in a conversation before the printer does. Dial the number by selecting a speed dial. 4. If a fax machine answers the call before sending the fax. When you cannot ...transmission. For more information about fax features, such as scheduling a fax to start sending the fax. 4. Reprint received faxes from memory when the printer is turned off Auto Answer from a computer, see the electronic help (see "Learn more" on and paper is loaded in the fax number...
... recipient, ask the recipient to start receiving the fax when they were received, with another person, you are printed in a conversation before the printer does. Dial the number by selecting a speed dial. 4. If a fax machine answers the call before sending the fax. When you cannot ...transmission. For more information about fax features, such as scheduling a fax to start sending the fax. 4. Reprint received faxes from memory when the printer is turned off Auto Answer from a computer, see the electronic help (see "Learn more" on and paper is loaded in the fax number...
Getting Started Guide
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...print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for further help . Check the printer fax settings •• The Auto Answer feature is turned on page 5, follow the steps below: Cannot send but can receive ... the caller ID report and junk fax report), and then contact HP for further help . Check the fax settings on the printer. 2. Reset the printer by multiple devices, ensure that the Rings to Answer on the back of the printer to the correct distinctive ring setting for receiving faxes. Check the ...
...print the Fax Error Report and Fax Log (and if available, the caller ID report and junk fax report), and then contact HP for further help . Check the printer fax settings •• The Auto Answer feature is turned on page 5, follow the steps below: Cannot send but can receive ... the caller ID report and junk fax report), and then contact HP for further help . Check the fax settings on the printer. 2. Reset the printer by multiple devices, ensure that the Rings to Answer on the back of the printer to the correct distinctive ring setting for receiving faxes. Check the ...
Getting Started Guide
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...a manufacturer to enforce such disclaimers or limitations; Software, media, parts, or supplies not provided or supported by HP. c. For HP printer products, the use of : a. If HP is unable to repair or replace, as follows: United Kingdom: Hewlett-Packard Ltd Cain Road Bracknell GB-Berks ...A. This warranty does not cover HP ink products that it has functionality at HP's option. 6. Hewlett-Packard (HP) warrants to service the printer for additional warranty services, such as a result of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either the warranty to...
...a manufacturer to enforce such disclaimers or limitations; Software, media, parts, or supplies not provided or supported by HP. c. For HP printer products, the use of : a. If HP is unable to repair or replace, as follows: United Kingdom: Hewlett-Packard Ltd Cain Road Bracknell GB-Berks ...A. This warranty does not cover HP ink products that it has functionality at HP's option. 6. Hewlett-Packard (HP) warrants to service the printer for additional warranty services, such as a result of a non-HP or refilled cartridge or an expired ink cartridge, HP will be either the warranty to...
User Guide
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... on a stable surface. 6. Refer servicing to reduce risk of injury from wall outlets before cleaning. 4. Install the product in the documentation that comes with the printer. 2. Observe all instructions in a protected location where no user-serviceable parts inside. There are wet. 5. Install the product securely on page 121. 8. Unplug this product...
... on a stable surface. 6. Refer servicing to reduce risk of injury from wall outlets before cleaning. 4. Install the product in the documentation that comes with the printer. 2. Observe all instructions in a protected location where no user-serviceable parts inside. There are wet. 5. Install the product securely on page 121. 8. Unplug this product...
User Guide
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... panel ...9 Overview of buttons and lights 9 Control panel display icons 9 Change printer settings ...10 HP Digital Solutions ...12 What are HP Digital Solutions 12 HP Digital Filing 12 HP Digital Fax 12 Requirements ...12 Set up HP Digital Solutions 14 Set up HP Digital Filing 14 Set up Scan to Network Folder 14 Set up Scan to...
... panel ...9 Overview of buttons and lights 9 Control panel display icons 9 Change printer settings ...10 HP Digital Solutions ...12 What are HP Digital Solutions 12 HP Digital Filing 12 HP Digital Fax 12 Requirements ...12 Set up HP Digital Solutions 14 Set up HP Digital Filing 14 Set up Scan to Network Folder 14 Set up Scan to...
User Guide
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... Clean the scanner glass ...34 Clean the exterior ...34 Clean the automatic document feeder 35 Update the printer ...36 Open the HP printer software (Windows 37 Turn the printer off ...38 Restore defaults ...39 3 Print ...41 Print documents ...42 Print on envelopes ...43 Print photos ...45 Print using the maximum dpi ...47 Print on...
... Clean the scanner glass ...34 Clean the exterior ...34 Clean the automatic document feeder 35 Update the printer ...36 Open the HP printer software (Windows 37 Turn the printer off ...38 Restore defaults ...39 3 Print ...41 Print documents ...42 Print on envelopes ...43 Print photos ...45 Print using the maximum dpi ...47 Print on...
User Guide
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... Services using the embedded web server 89 Set up Web Services using the HP printer software 90 Use Web Services ...91 HP ePrint ...91 Print using HP ePrint 91 Find the printer's email address 91 Turn off HP ePrint 92 Print apps ...92 Use print apps 92 Manage print apps 92...connection 107 Change from a USB connection to a wireless connection 107 Test the wireless connection 108 Turn on or off the wireless capability of the printer 108 Change network settings ...109 View and print network settings 109 Set link speed ...109 Change IP settings ...109 Change from a wireless connection ...
... Services using the embedded web server 89 Set up Web Services using the HP printer software 90 Use Web Services ...91 HP ePrint ...91 Print using HP ePrint 91 Find the printer's email address 91 Turn off HP ePrint 92 Print apps ...92 Use print apps 92 Manage print apps 92...connection 107 Change from a USB connection to a wireless connection 107 Test the wireless connection 108 Turn on or off the wireless capability of the printer 108 Change network settings ...109 View and print network settings 109 Set link speed ...109 Change IP settings ...109 Change from a wireless connection ...
User Guide
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... (OS X) ...117 Embedded web server ...118 About cookies ...118 Open the embedded web server 118 10 Solve a problem ...121 HP support ...122 Register printer ...122 Support process ...122 Obtain electronic support 122 HP support by phone ...123 Before you call 123 Phone support period 123 Support phone numbers 123 After the phone support...
... (OS X) ...117 Embedded web server ...118 About cookies ...118 Open the embedded web server 118 10 Solve a problem ...121 HP support ...122 Register printer ...122 Support process ...122 Obtain electronic support 122 HP support by phone ...123 Before you call 123 Phone support period 123 Support phone numbers 123 After the phone support...
User Guide
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... failed 144 The display always shows Phone Off Hook 145 The printer is having problems sending and receiving faxes 145 The printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting...
... failed 144 The display always shows Phone Off Hook 145 The printer is having problems sending and receiving faxes 145 The printer cannot receive faxes, but can send faxes 147 The printer cannot send faxes, but can receive faxes 148 Solve HP ePrint and HP Printables problems 149 Solve network problems ...150 General network troubleshooting...
User Guide
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...-type fax setup ...203 Test fax setup ...204 Appendix C Errors (Windows) ...205 Fax memory full ...207 Unable to communicate with printer 208 Low on ink ...209 Printhead Problem ...210 Ink Cartridge Problem ...211 Replace the ink cartridge ...212 Incompatible older generation cartridge installed...213 Paper Mismatch ...214 The cartridge cradle cannot move ...215 Paper Jam ...216 The printer is out of paper ...217 Printer Offline ...218 Printer Paused ...219 Document failed to print ...220 Printer failure ...221 Door or cover open ...222 Previously used ink cartridge installed 223 Ink cartridges...
...-type fax setup ...203 Test fax setup ...204 Appendix C Errors (Windows) ...205 Fax memory full ...207 Unable to communicate with printer 208 Low on ink ...209 Printhead Problem ...210 Ink Cartridge Problem ...211 Replace the ink cartridge ...212 Incompatible older generation cartridge installed...213 Paper Mismatch ...214 The cartridge cradle cannot move ...215 Paper Jam ...216 The printer is out of paper ...217 Printer Offline ...218 Printer Paused ...219 Document failed to print ...220 Printer failure ...221 Door or cover open ...222 Previously used ink cartridge installed 223 Ink cartridges...
User Guide
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Ink cartridge failure ...225 Printer supply upgrade ...226 Printer supply upgrade successful 227 Printer supply upgrade problem ...228 Non-HP ink cartridges installed ...229 Using Genuine HP Cartridges has its Rewards 230 Counterfeit Cartridge Advisory ...231 Used, Refilled or Counterfeit Cartridge Detected 232 ......236 Use color ink only? ...237 Incompatible ink cartridges ...238 Ink sensor failure ...239 Ink sensor warning ...240 Problem with printer preparation ...241 Color cartridge out of ink ...242 Black cartridge out of ink ...243 Automatic document feeder cover open 244 Problem with...
Ink cartridge failure ...225 Printer supply upgrade ...226 Printer supply upgrade successful 227 Printer supply upgrade problem ...228 Non-HP ink cartridges installed ...229 Using Genuine HP Cartridges has its Rewards 230 Counterfeit Cartridge Advisory ...231 Used, Refilled or Counterfeit Cartridge Detected 232 ......236 Use color ink only? ...237 Incompatible ink cartridges ...238 Ink sensor failure ...239 Ink sensor warning ...240 Problem with printer preparation ...241 Color cartridge out of ink ...242 Black cartridge out of ink ...243 Automatic document feeder cover open 244 Problem with...
User Guide
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2 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Near field communication (NFC) ● Paper basics ● ... in the document feeder ● Insert a USB flash drive ● Set up and use accessories ● Maintain the printer ● Update the printer ● Open the HP printer software (Windows) ● Turn the printer off ● Restore defaults ENWW 3
2 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● HP Digital Solutions ● Near field communication (NFC) ● Paper basics ● ... in the document feeder ● Insert a USB flash drive ● Set up and use accessories ● Maintain the printer ● Update the printer ● Open the HP printer software (Windows) ● Turn the printer off ● Restore defaults ENWW 3
User Guide
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... software also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Visual The HP software provided with the printer is accessible for people with mobility impairments, the HP software functions can be executed through keyboard commands. For users who are color blind, colored buttons ...and tabs used in the HP software have simple text or icon labels that make it accessible for users with limited strength and reach. The printer doors, buttons, paper trays, and paper-width guides can be operated by...
... software also supports most assistive technology such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. Visual The HP software provided with the printer is accessible for people with mobility impairments, the HP software functions can be executed through keyboard commands. For users who are color blind, colored buttons ...and tabs used in the HP software have simple text or icon labels that make it accessible for users with limited strength and reach. The printer doors, buttons, paper trays, and paper-width guides can be operated by...
User Guide
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... Off. 3. For more information about environmental guidelines that HP follows during the manufacturing process, see Open the HP printer software (Windows) on page 118. For more detailed information about HP's environmental initiatives, visit www.hp.com/ecosolutions. ● Manage Power ● Optimize ...empowering you change the time to the correct position, causing problems with the following : ENWW HP EcoSolutions (HP and the Environment) 5 and turn the printer off . From the printer control panel display, touch (ECO). 2. CAUTION: Always turn the features on and off ,...
... Off. 3. For more information about environmental guidelines that HP follows during the manufacturing process, see Open the HP printer software (Windows) on page 118. For more detailed information about HP's environmental initiatives, visit www.hp.com/ecosolutions. ● Manage Power ● Optimize ...empowering you change the time to the correct position, causing problems with the following : ENWW HP EcoSolutions (HP and the Environment) 5 and turn the printer off . From the printer control panel display, touch (ECO). 2. CAUTION: Always turn the features on and off ,...
User Guide
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Understand the printer parts This section contains the following topics: ● Front view ● Printing supplies area ● Back view Front view 1 Document feeder paper-width guides 2 Document feeder tray 3 Scanner glass 4 Control panel display 5 Output tray 6 Output tray extender 7 Main input tray 8 Front USB port 9 Power button 10 Near field communication (NFC) NOTE: This feature is available with some models of the printer. 11 Document feeder tray ENWW Understand the printer parts 7
Understand the printer parts This section contains the following topics: ● Front view ● Printing supplies area ● Back view Front view 1 Document feeder paper-width guides 2 Document feeder tray 3 Scanner glass 4 Control panel display 5 Output tray 6 Output tray extender 7 Main input tray 8 Front USB port 9 Power button 10 Near field communication (NFC) NOTE: This feature is available with some models of the printer. 11 Document feeder tray ENWW Understand the printer parts 7