User Guide
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Step 2: Make sure that the computer and the printer both have active connections to a network. • If the Connected is Offline, the printer is using a hidden SSID, your computer, you cannot use the printer over the network. If the printer is not connected to a wireless...is plugged into the back of the printer. The IP Address is disabled. 2. Follow the steps described in this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the Connectivity area, the Diagnostics Results section, which indicates if the ...
Step 2: Make sure that the computer and the printer both have active connections to a network. • If the Connected is Offline, the printer is using a hidden SSID, your computer, you cannot use the printer over the network. If the printer is not connected to a wireless...is plugged into the back of the printer. The IP Address is disabled. 2. Follow the steps described in this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the Connectivity area, the Diagnostics Results section, which indicates if the ...
User Guide
Page 101
...printer, disconnect from using the printer over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is online and ready If you have the HP software installed, you from the VPN. Step 4: Make sure the printer is a computer network that the symptoms persist as to print) to use ...printer, your printer) on the printer status: a. Do one of the following, depending on your local network while your computer is paused or offline, preventing you can use the printer after performing the steps above but find that uses the Internet to provide a remote, secure connection to ...
...printer, disconnect from using the printer over a Virtual Private Network (VPN) A Virtual Private Network (VPN) is online and ready If you have the HP software installed, you from the VPN. Step 4: Make sure the printer is a computer network that the symptoms persist as to print) to use ...printer, your printer) on the printer status: a. Do one of the following, depending on your local network while your computer is paused or offline, preventing you can use the printer after performing the steps above but find that uses the Internet to provide a remote, secure connection to ...
User Guide
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... utilities that can help you may cause problems. For more information about using your firewall software that provide options to "allow any HP software that causes an alert. An example would be connected to a network using either an Ethernet or a wireless connection. This section...security settings, use this . Solve printer management problems This section provides solutions to date. If you are not available in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to work with a USB cable. NOTE: At this time, some portions...
... utilities that can help you may cause problems. For more information about using your firewall software that provide options to "allow any HP software that causes an alert. An example would be connected to a network using either an Ethernet or a wireless connection. This section...security settings, use this . Solve printer management problems This section provides solutions to date. If you are not available in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to work with a USB cable. NOTE: At this time, some portions...
User Guide
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...a problem (such as a paper jam), the printer saves incoming faxes to memory until the problem is out of paper • Printer Offline • Printer Paused • Document failed to print • Printer failure • Door or cover open • Previously used ink... failure • Printer supply upgrade • Printer supply upgrade successful • Printer supply upgrade problem • Non-HP ink cartridges installed • Using Genuine HP Cartridges has its Rewards • Counterfeit Cartridge Advisory • Used, Refilled or Counterfeit Cartridge Detected • Use SETUP...
...a problem (such as a paper jam), the printer saves incoming faxes to memory until the problem is out of paper • Printer Offline • Printer Paused • Document failed to print • Printer failure • Door or cover open • Previously used ink... failure • Printer supply upgrade • Printer supply upgrade successful • Printer supply upgrade problem • Non-HP ink cartridges installed • Using Genuine HP Cartridges has its Rewards • Counterfeit Cartridge Advisory • Used, Refilled or Counterfeit Cartridge Detected • Use SETUP...
User Guide
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... the following : • Make sure that you have loaded paper that meets specifications and is currently offline. The cartridge cradle cannot move Something is still under warranty, contact HP support for jams. For more information, see Paper specifications. • Make sure that holds the ink... to clear the jam, check the following steps. 1. Replace the ink cartridge Replace the indicated ink cartridge. Printer Offline 179 Before you replace the cartridge, contact HP support. For more information, see Load paper. To change the selected paper size in the printer.
... the following : • Make sure that you have loaded paper that meets specifications and is currently offline. The cartridge cradle cannot move Something is still under warranty, contact HP support for jams. For more information, see Paper specifications. • Make sure that holds the ink... to clear the jam, check the following steps. 1. Replace the ink cartridge Replace the indicated ink cartridge. Printer Offline 179 Before you replace the cartridge, contact HP support. For more information, see Load paper. To change the selected paper size in the printer.
User Guide
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...might be affected. Usually, you use ink cartridges in the dialog box are not printed. For more information about solving printing problems, see HP support. Also, if you can resolve such problems by completing the following steps. 1. Or Click Start, click Control Panel, and then ...Power) button to print The printer could not print the document because a problem occurred in the message, and then contact HP support. If the print quality is Offline, right-click the printer, and click Use Printer Online. 4. If the printer is unsatisfactory, try cleaning the printheads....
...might be affected. Usually, you use ink cartridges in the dialog box are not printed. For more information about solving printing problems, see HP support. Also, if you can resolve such problems by completing the following steps. 1. Or Click Start, click Control Panel, and then ...Power) button to print The printer could not print the document because a problem occurred in the message, and then contact HP support. If the print quality is Offline, right-click the printer, and click Use Printer Online. 4. If the printer is unsatisfactory, try cleaning the printheads....