HP USB Digital Drive
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... questions in a timely manner. To access HP technical support, visit the HP Web site at http://www.hp.com, and select your own questions. You can either browse the postings as a guest, or register as a user and submit your country or region. When ...you call technical support, have the following items available: ■ The HP USB Digital Drive ■ Conditions under which the problem occurred ■ Error messages that have occurred ■ Hardware and software you are available on the Internet through...
... questions in a timely manner. To access HP technical support, visit the HP Web site at http://www.hp.com, and select your own questions. You can either browse the postings as a guest, or register as a user and submit your country or region. When ...you call technical support, have the following items available: ■ The HP USB Digital Drive ■ Conditions under which the problem occurred ■ Error messages that have occurred ■ Hardware and software you are available on the Internet through...
HP Client Manager 6.1
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... that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to a Microsoft Windows 2000 server or Microsoft Windows 2003 server running HPCM 6.1 2 HP workstations, business PCs, and notebook computers connected ...to keep track of the operating system installed on each computer be efficiently managed from and perform operations on the HPCM Server through the Altiris Console window, which allows local or remote Web-based operation. To help solve these problems, Hewlett-Packard Company (HP...
... that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to a Microsoft Windows 2000 server or Microsoft Windows 2003 server running HPCM 6.1 2 HP workstations, business PCs, and notebook computers connected ...to keep track of the operating system installed on each computer be efficiently managed from and perform operations on the HPCM Server through the Altiris Console window, which allows local or remote Web-based operation. To help solve these problems, Hewlett-Packard Company (HP...
HP Client Manager 6.1
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...Service Desk CMDB. By anticipating hardware and software problems before they occur, HP OpenView optimizes system performance and availability. Detailed client inventory is made accessible from the HP OpenView console to the HP Client Management Solutions, you can automatically be forwarded...8226; Discover and monitor health of HP clients and servers within HP OpenView, providing the information needed to properly troubleshoot problems. Using the link from within a single HP Systems Insight Manager console. Integration with client deployment, HP client hardware management, and access to ...
...Service Desk CMDB. By anticipating hardware and software problems before they occur, HP OpenView optimizes system performance and availability. Detailed client inventory is made accessible from the HP OpenView console to the HP Client Management Solutions, you can automatically be forwarded...8226; Discover and monitor health of HP clients and servers within HP OpenView, providing the information needed to properly troubleshoot problems. Using the link from within a single HP Systems Insight Manager console. Integration with client deployment, HP client hardware management, and access to ...
Limited Warranty and Technical Support
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... of services available online to help you have the following information available before you diagnose the problem. HP pays shipping costs. Logon to our online services site at http://www.hp.com/support. Pick-up the portable computer from your location, repair the computer, and deliver...product, contact us online for the fastest time to have an issue with your questions and resolve problems-24 hours a day, 7 days a week. Be sure to a solution. A technical support specialist will deliver packaging, pick up service provides a turnaround normally within two to five business days.
... of services available online to help you have the following information available before you diagnose the problem. HP pays shipping costs. Logon to our online services site at http://www.hp.com/support. Pick-up the portable computer from your location, repair the computer, and deliver...product, contact us online for the fastest time to have an issue with your questions and resolve problems-24 hours a day, 7 days a week. Be sure to a solution. A technical support specialist will deliver packaging, pick up service provides a turnaround normally within two to five business days.
HP ProtectTools: Authentication technologies and suitability to task
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Credential Manager for HP ProtectTools currently supports the following authentication technologies: Credential Password Trusted Platform Module (TPM) Smart card USB token Biometric Fingerprint Virtual token Description ...may consist of user authentication currently in greater damage over time. 1 Weak passwords are referred to protect credentials and sensitive cryptographic functions. To compound the problem, a compromised password can be used network attacks. Enables virtually any storage device to break into the system. A cryptographic security chip embedded in a location...
Credential Manager for HP ProtectTools currently supports the following authentication technologies: Credential Password Trusted Platform Module (TPM) Smart card USB token Biometric Fingerprint Virtual token Description ...may consist of user authentication currently in greater damage over time. 1 Weak passwords are referred to protect credentials and sensitive cryptographic functions. To compound the problem, a compromised password can be used network attacks. Enables virtually any storage device to break into the system. A cryptographic security chip embedded in a location...
Hardware and Software Guide
Page 27
...the Microsoft Windows Product Key. If your screen, select Start > Help and Support. ■ Microsoft Certificate of the notebook. ■ Wireless certification labels-Some notebook models include an optional WLAN device and/or an optional Bluetooth® device. You might need the product number and ...the serial number when you troubleshoot system problems or travel internationally with the notebook. ✎ Location of labels may vary by some of the countries in which the modem has been approved for ...
...the Microsoft Windows Product Key. If your screen, select Start > Help and Support. ■ Microsoft Certificate of the notebook. ■ Wireless certification labels-Some notebook models include an optional WLAN device and/or an optional Bluetooth® device. You might need the product number and ...the serial number when you troubleshoot system problems or travel internationally with the notebook. ✎ Location of labels may vary by some of the countries in which the modem has been approved for ...
Hardware and Software Guide
Page 132
... of free space on the drive is displayed in the system: ❏ Select Start > Control Panel > Performance and Maintenance > System > General tab. - If you experience problems with hibernation after increasing memory, verify that your hard drive: a. Memory Modules Hibernation File When random access memory (RAM) increases, the operating system increases the...
... of free space on the drive is displayed in the system: ❏ Select Start > Control Panel > Performance and Maintenance > System > General tab. - If you experience problems with hibernation after increasing memory, verify that your hard drive: a. Memory Modules Hibernation File When random access memory (RAM) increases, the operating system increases the...
Hardware and Software Guide
Page 140
Unless you select a supported country, the country selection will default to the location. 3. Solving Travel Connection Problems If you heard on the telephone and listen for clicks (pulses) or tones. A telephone line described as a PBX line is probably an analog ... your home country, the following suggestions may include countries not supported by the modem. Select either Tone or Pulse, depending on what you experience connection problems while using the modem outside your location and then select Edit. 3. Select OK > OK. Select the New button, and then assign a name (...
Unless you select a supported country, the country selection will default to the location. 3. Solving Travel Connection Problems If you heard on the telephone and listen for clicks (pulses) or tones. A telephone line described as a PBX line is probably an analog ... your home country, the following suggestions may include countries not supported by the modem. Select either Tone or Pulse, depending on what you experience connection problems while using the modem outside your location and then select Edit. 3. Select OK > OK. Select the New button, and then assign a name (...
Hardware and Software Guide
Page 149
...information about wireless LAN device problems and resolutions. 11-6 Hardware and Software Guide When the 802.11 wireless device is turned on, the wireless light is turned on the 802.11 wireless device. The Troubleshooting guide on your notebook WLAN implementation, router manufacturer,... use. ■ If you are installed and the adapter is preconfigured and ready for subsequent WLAN connections vary, depending on the Notebook Documentation disc contains a section about using an integrated 802.11 wireless device, verify that your router is correctly configured. Wireless (Select...
...information about wireless LAN device problems and resolutions. 11-6 Hardware and Software Guide When the 802.11 wireless device is turned on, the wireless light is turned on the 802.11 wireless device. The Troubleshooting guide on your notebook WLAN implementation, router manufacturer,... use. ■ If you are installed and the adapter is preconfigured and ready for subsequent WLAN connections vary, depending on the Notebook Documentation disc contains a section about using an integrated 802.11 wireless device, verify that your router is correctly configured. Wireless (Select...
Hardware and Software Guide
Page 183
...you are using Windows Firewall and an application attempts an inbound connection to your notebook for the application. ■ To allow a blocked application to connect: ■ Temporarily solve the problem by disabling the firewall, performing the task, and then reenabling the firewall. ...9632; Permanently resolve the problem by Windows Firewall. ■ To permanently block the application, select Keep blocking ...
...you are using Windows Firewall and an application attempts an inbound connection to your notebook for the application. ■ To allow a blocked application to connect: ■ Temporarily solve the problem by disabling the firewall, performing the task, and then reenabling the firewall. ...9632; Permanently resolve the problem by Windows Firewall. ■ To permanently block the application, select Keep blocking ...
Hardware and Software Guide
Page 239
...) is used with Altiris Solution software (installed on an administrator computer), HP CMS provides increased management functionality. HP Client Manager provides centralized hardware management of HP client devices for the following IT lifecycle areas: ■ Inventory and Asset...migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software and Operations Management ❏ Ongoing client management ❏ HP system software deployment ❏ ...
...) is used with Altiris Solution software (installed on an administrator computer), HP CMS provides increased management functionality. HP Client Manager provides centralized hardware management of HP client devices for the following IT lifecycle areas: ■ Inventory and Asset...migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software and Operations Management ❏ Ongoing client management ❏ HP system software deployment ❏ ...
Hardware and Software Guide
Page 243
Index Security menu 13-5 setting preferences 12-4 system information options 12-18 Tools menu 13-7 USB legacy support 9-3, 13-1 connection problems, modem 10-5 connectors docking 1-15 power 1-10 travel battery 1-15 See also jacks; DVDs; ports copyright warning 4-8 cord, power See also cables Credential Manager for ...
Index Security menu 13-5 setting preferences 12-4 system information options 12-18 Tools menu 13-7 USB legacy support 9-3, 13-1 connection problems, modem 10-5 connectors docking 1-15 power 1-10 travel battery 1-15 See also jacks; DVDs; ports copyright warning 4-8 cord, power See also cables Credential Manager for ...
Hardware and Software Guide
Page 246
... 5-14 Index-6 Hardware and Software Guide See keypad, external; keypad, embedded O operating system 12-21 Microsoft Certificate of Authenticity label 1-17 modem connecting 10-2 connection problems 10-5 dial tones 10-6 regional settings 10-4, 10-5 software 10-7 modem adapter 1-16, 10-1, 10-3 Modem Approval label 1-17 modem cable connecting 10-2 identifying 1-16...
... 5-14 Index-6 Hardware and Software Guide See keypad, external; keypad, embedded O operating system 12-21 Microsoft Certificate of Authenticity label 1-17 modem connecting 10-2 connection problems 10-5 dial tones 10-6 regional settings 10-4, 10-5 software 10-7 modem adapter 1-16, 10-1, 10-3 Modem Approval label 1-17 modem cable connecting 10-2 identifying 1-16...
Hardware and Software Guide
Page 250
... pack temperature considerations 2-34 environmental specifications A-2 Modem Approval label 1-17 wireless certification labels 1-17 troubleshooting locked system 1-5, 2-2 travel connection problems 10-5 turning off the notebook 1-5, 2-2, 2-9 turning on the notebook 2-9 U updating software 14-1 USB devices 9-2, 9-3 legacy support 9-3 overview 9-1 software 9-2 using 9-2 USB hubs 9-2 USB legacy support 9-3, 13-1 USB ports connecting 9-2 identifying 1-11, 1-13, 9-1 user passwords...
... pack temperature considerations 2-34 environmental specifications A-2 Modem Approval label 1-17 wireless certification labels 1-17 troubleshooting locked system 1-5, 2-2 travel connection problems 10-5 turning off the notebook 1-5, 2-2, 2-9 turning on the notebook 2-9 U updating software 14-1 USB devices 9-2, 9-3 legacy support 9-3 overview 9-1 software 9-2 using 9-2 USB hubs 9-2 USB legacy support 9-3, 13-1 USB ports connecting 9-2 identifying 1-11, 1-13, 9-1 user passwords...
Getting Started
Page 28
...; To learn more about Internet Connection Firewall, select the Learn more about Internet Connection Firewall link. 4. To temporarily solve the problem, disable the firewall, perform the task, and then enable the firewall. Next Steps 3. In the Local Area Connection Properties dialog box... using an optional firewall, refer to the firewall documentation or contact the firewall manufacturer. 3-4 Getting Started To permanently resolve the problem, reconfigure the firewall as follows: ❏ If you are using Internet Connection Firewall, select Start > Help and Support to...
...; To learn more about Internet Connection Firewall, select the Learn more about Internet Connection Firewall link. 4. To temporarily solve the problem, disable the firewall, perform the task, and then enable the firewall. Next Steps 3. In the Local Area Connection Properties dialog box... using an optional firewall, refer to the firewall documentation or contact the firewall manufacturer. 3-4 Getting Started To permanently resolve the problem, reconfigure the firewall as follows: ❏ If you are using Internet Connection Firewall, select Start > Help and Support to...
Getting Started
Page 37
...Started A-1 A Troubleshooting If you experience problems with your notebook, you can ■ Review this appendix for basic troubleshooting information. ■ Access the Help and Support Center for additional information about your notebook. ✎ Although many checkup and repair features... require an Internet connection, many other features can help you fix a problem while the notebook is offline. ■ Visit the HP support Web site at http://www.hp.com/support for ...
...Started A-1 A Troubleshooting If you experience problems with your notebook, you can ■ Review this appendix for basic troubleshooting information. ■ Access the Help and Support Center for additional information about your notebook. ✎ Although many checkup and repair features... require an Internet connection, many other features can help you fix a problem while the notebook is offline. ■ Visit the HP support Web site at http://www.hp.com/support for ...
Getting Started
Page 43
... obstructions while you suspect that ❏ All device connections are identified in the Hardware and Software Guide, which is the problem, allow the notebook to cool to the AutoPlay section in the Hardware and Software Guide, which is blocked. Some devices, such as monitors and ... on removable storage such as instructed in use. If an external device does not function as expected: ■ Turn on the Notebook Documentation CD. For compatibility information, select Start > Help and Support, or visit the Web site of the device manufacturer or provider. ...
... obstructions while you suspect that ❏ All device connections are identified in the Hardware and Software Guide, which is the problem, allow the notebook to cool to the AutoPlay section in the Hardware and Software Guide, which is blocked. Some devices, such as monitors and ... on removable storage such as instructed in use. If an external device does not function as expected: ■ Turn on the Notebook Documentation CD. For compatibility information, select Start > Help and Support, or visit the Web site of the device manufacturer or provider. ...
Getting Started
Page 45
... system version number and registration number, select Start > Help and Support. (On some notebook models, the registration number may need to the notebook, the manufacturer and model of your problem, have been displayed. ■ If an optional printer is affixed to the bottom... > Help and Support. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that have the notebook and the following information available when you call: ■ Serial number (S/N) and product number (P/N), which are...
... system version number and registration number, select Start > Help and Support. (On some notebook models, the registration number may need to the notebook, the manufacturer and model of your problem, have been displayed. ■ If an optional printer is affixed to the bottom... > Help and Support. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that have the notebook and the following information available when you call: ■ Serial number (S/N) and product number (P/N), which are...
Getting Started
Page 59
... Card slot 4-5 pointing stick 4-3 pointing stick buttons 4-3 ports 1394 4-5 external monitor 4-5 infrared 4-5 serial 4-5 USB 4-5 power connecting the notebook to external 1-9 surge protection 3-3 turning off notebook 3-6 power connector 1-9, 4-5 power cord connecting 1-9 identifying 1-3 surge protection 3-3 troubleshooting A-3 power problems, troubleshooting A-3 power/standby button, identifying 4-3, A-2 power/standby light 1-12, 4-3, A-2 Presentation mode button 4-3 printer A-7 privacy protection features 3-3 privacy...
... Card slot 4-5 pointing stick 4-3 pointing stick buttons 4-3 ports 1394 4-5 external monitor 4-5 infrared 4-5 serial 4-5 USB 4-5 power connecting the notebook to external 1-9 surge protection 3-3 turning off notebook 3-6 power connector 1-9, 4-5 power cord connecting 1-9 identifying 1-3 surge protection 3-3 troubleshooting A-3 power problems, troubleshooting A-3 power/standby button, identifying 4-3, A-2 power/standby light 1-12, 4-3, A-2 Presentation mode button 4-3 printer A-7 privacy protection features 3-3 privacy...
HP Compaq nc8230, nx8220 and nw8240 Notebook PC - Maintenance and Service Guide
Page 1
It provides comprehensive information on identifying computer features, components, and spare parts; Maintenance and Service Guide HP Compaq nx8220 Notebook PC HP Compaq nw8240 Notebook PC HP Compaq nc8230 Notebook PC Document Part Number: 372658-002 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. and performing computer disassembly procedures. troubleshooting computer problems;
It provides comprehensive information on identifying computer features, components, and spare parts; Maintenance and Service Guide HP Compaq nx8220 Notebook PC HP Compaq nw8240 Notebook PC HP Compaq nc8230 Notebook PC Document Part Number: 372658-002 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer. and performing computer disassembly procedures. troubleshooting computer problems;