HP USB Digital Drive
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.... When you call technical support, have the following items available: ■ The HP USB Digital Drive ■ Conditions under which the problem occurred ■ Error messages that have occurred ■ Hardware and software you are available on the Internet through HP technical support. You can either browse the postings as a guest, or register...
.... When you call technical support, have the following items available: ■ The HP USB Digital Drive ■ Conditions under which the problem occurred ■ Error messages that have occurred ■ Hardware and software you are available on the Internet through HP technical support. You can either browse the postings as a guest, or register...
HP Client Manager 6.1
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...perform operations on the client computers. To help solve these problems, Hewlett-Packard Company (HP) and Altiris, Inc., have developed HP Client Manager Software 6.1 (HPCM 6.1). Figure 1. Figure 1 shows HP workstations, business PCs, and notebook computers connected to a Microsoft Windows 2000 server or Microsoft ...Web-based operation. From the Altiris Console window, you can be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to keep track of the computer hardware deployed within the enterprise as well as...
...perform operations on the client computers. To help solve these problems, Hewlett-Packard Company (HP) and Altiris, Inc., have developed HP Client Manager Software 6.1 (HPCM 6.1). Figure 1. Figure 1 shows HP workstations, business PCs, and notebook computers connected to a Microsoft Windows 2000 server or Microsoft ...Web-based operation. From the Altiris Console window, you can be challenging and often requires that allows HP workstations, business PCs, and notebook computers running Microsoft Windows to keep track of the computer hardware deployed within the enterprise as well as...
HP Client Manager 6.1
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... software management • Discover and monitor health of HP clients and servers within HP OpenView, providing the information needed to properly troubleshoot problems. Using the link from the HP OpenView console to the HP Client Management Solutions, you can automatically be forwarded to...software repair and updates. For more information on the Altiris Connector for HP clients • Deploy new client systems through an integrated deployment wizard • Remotely troubleshoot HP client problems using in-depth diagnostic reports • Access additional client lifecycle tasks ...
... software management • Discover and monitor health of HP clients and servers within HP OpenView, providing the information needed to properly troubleshoot problems. Using the link from the HP OpenView console to the HP Client Management Solutions, you can automatically be forwarded to...software repair and updates. For more information on the Altiris Connector for HP clients • Deploy new client systems through an integrated deployment wizard • Remotely troubleshoot HP client problems using in-depth diagnostic reports • Access additional client lifecycle tasks ...
Limited Warranty and Technical Support
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...contact us online for the fastest time to five business days. HP pays shipping costs. NOTE: If you choose your own courier, you call your questions and resolve problems-24 hours a day, 7 days a week. Operating system - http://www.hp.com/support. Detailed questions We have the following ... you assume the risk of services available online to resolve your problem using HP online services, call HP: - Free Pick-Up Warranty Service Available Monday-Friday If you are unable to help you diagnose the problem. Be sure to drivers and product documentation: Find original product ...
...contact us online for the fastest time to five business days. HP pays shipping costs. NOTE: If you choose your own courier, you call your questions and resolve problems-24 hours a day, 7 days a week. Operating system - http://www.hp.com/support. Detailed questions We have the following ... you assume the risk of services available online to resolve your problem using HP online services, call HP: - Free Pick-Up Warranty Service Available Monday-Friday If you are unable to help you diagnose the problem. Be sure to drivers and product documentation: Find original product ...
HP ProtectTools: Authentication technologies and suitability to task
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...usability, and cause users to employ unsafe practices that can compromise security such as spouse name or birthday. To compound the problem, a compromised password can be achieved by someone determined to break into the system. Weak passwords may consist of strong ... and instead use passwords that uses an integrated security chip to protect credentials and sensitive cryptographic functions. Credential Manager for HP ProtectTools currently supports the following authentication technologies: Credential Password Trusted Platform Module (TPM) Smart card USB token Biometric Fingerprint ...
...usability, and cause users to employ unsafe practices that can compromise security such as spouse name or birthday. To compound the problem, a compromised password can be achieved by someone determined to break into the system. Weak passwords may consist of strong ... and instead use passwords that uses an integrated security chip to protect credentials and sensitive cryptographic functions. Credential Manager for HP ProtectTools currently supports the following authentication technologies: Credential Password Trusted Platform Module (TPM) Smart card USB token Biometric Fingerprint ...
Hardware and Software Guide
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...display the information on the Service Tag on your screen, select Start > Help and Support. ■ Microsoft Certificate of the notebook. ■ Regulatory label-Provides regulatory information about each device and the approval markings of some of the countries in which the ...or more wireless devices, a certificate providing regulatory information about the notebook. If your notebook. You might need the product number and the serial number when you troubleshoot system problems or travel internationally with the notebook. ✎ Location of labels may vary by some of the...
...display the information on the Service Tag on your screen, select Start > Help and Support. ■ Microsoft Certificate of the notebook. ■ Regulatory label-Provides regulatory information about each device and the approval markings of some of the countries in which the ...or more wireless devices, a certificate providing regulatory information about the notebook. If your notebook. You might need the product number and the serial number when you troubleshoot system problems or travel internationally with the notebook. ✎ Location of labels may vary by some of the...
Hardware and Software Guide
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Double-click the My Computer icon on your hard drive: a. If you experience problems with hibernation after increasing memory, verify that your hard drive. (Information about the space on the drive is displayed in a status bar at the bottom ...
Double-click the My Computer icon on your hard drive: a. If you experience problems with hibernation after increasing memory, verify that your hard drive. (Information about the space on the drive is displayed in a status bar at the bottom ...
Hardware and Software Guide
Page 140
...line is usually a digital line. Hardware and Software Guide 10-5 Then: 1. Select either Tone or Pulse, depending on what you experience connection problems while using the modem outside your location and then select Edit. 3. Modem and Networking To add a new location: 1. Solving Travel Connection... Problems If you heard on the telephone and listen for clicks (pulses) or tones. A telephone line described as a PBX line is probably an ...
...line is usually a digital line. Hardware and Software Guide 10-5 Then: 1. Select either Tone or Pulse, depending on what you experience connection problems while using the modem outside your location and then select Edit. 3. Modem and Networking To add a new location: 1. Solving Travel Connection... Problems If you heard on the telephone and listen for clicks (pulses) or tones. A telephone line described as a PBX line is probably an ...
Hardware and Software Guide
Page 149
... that the 802.11 wireless device is off, turn on the 802.11 wireless device. For more information about wireless LAN device problems and resolutions. 11-6 Hardware and Software Guide When the 802.11 wireless device is turned on, the wireless light is correctly configured.... The Troubleshooting guide on your notebook WLAN implementation, router manufacturer, and interference from your ISP and the documentation included with your router is turned on. Wireless (Select Models ...
... that the 802.11 wireless device is off, turn on the 802.11 wireless device. For more information about wireless LAN device problems and resolutions. 11-6 Hardware and Software Guide When the 802.11 wireless device is turned on, the wireless light is correctly configured.... The Troubleshooting guide on your notebook WLAN implementation, router manufacturer, and interference from your ISP and the documentation included with your router is turned on. Wireless (Select Models ...
Hardware and Software Guide
Page 183
... next time the application attempts to connect to connect: ■ Temporarily solve the problem by disabling the firewall, performing the task, and then reenabling the firewall. ■ Permanently resolve the problem by the firewall: 1. Select the Exceptions tab. 3. Select OK. If you are...application tries to the firewall documentation or contact the firewall manufacturer. 12-22 Hardware and Software Guide The application is added to your notebook, you to the Exceptions list and will not be blocked by Windows Firewall. Select Start > Control Panel > Network and Internet ...
... next time the application attempts to connect to connect: ■ Temporarily solve the problem by disabling the firewall, performing the task, and then reenabling the firewall. ■ Permanently resolve the problem by the firewall: 1. Select the Exceptions tab. 3. Select OK. If you are...application tries to the firewall documentation or contact the firewall manufacturer. 12-22 Hardware and Software Guide The application is added to your notebook, you to the Exceptions list and will not be blocked by Windows Firewall. Select Start > Control Panel > Network and Internet ...
Hardware and Software Guide
Page 239
...) is used with Altiris Solution software (installed on an administrator computer), HP CMS provides increased management functionality. HP Client Manager provides centralized hardware management of HP client devices for the following IT lifecycle areas: ■ Inventory and Asset...migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software and Operations Management ❏ Ongoing client management ❏ HP system software deployment ❏ ...
...) is used with Altiris Solution software (installed on an administrator computer), HP CMS provides increased management functionality. HP Client Manager provides centralized hardware management of HP client devices for the following IT lifecycle areas: ■ Inventory and Asset...migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster recovery ■ Software and Operations Management ❏ Ongoing client management ❏ HP system software deployment ❏ ...
Hardware and Software Guide
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... Software Guide Index-3 See CDs; Index Security menu 13-5 setting preferences 12-4 system information options 12-18 Tools menu 13-7 USB legacy support 9-3, 13-1 connection problems, modem 10-5 connectors docking 1-15 power 1-10 travel battery 1-15 See also jacks;
... Software Guide Index-3 See CDs; Index Security menu 13-5 setting preferences 12-4 system information options 12-18 Tools menu 13-7 USB legacy support 9-3, 13-1 connection problems, modem 10-5 connectors docking 1-15 power 1-10 travel battery 1-15 See also jacks;
Hardware and Software Guide
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...-6 Hardware and Software Guide See CDs; See keypad, external; keypad, embedded O operating system 12-21 Microsoft Certificate of Authenticity label 1-17 modem connecting 10-2 connection problems 10-5 dial tones 10-6 regional settings 10-4, 10-5 software 10-7 modem adapter 1-16, 10-1, 10-3 Modem Approval label 1-17 modem cable connecting 10-2 identifying 1-16...
...-6 Hardware and Software Guide See CDs; See keypad, external; keypad, embedded O operating system 12-21 Microsoft Certificate of Authenticity label 1-17 modem connecting 10-2 connection problems 10-5 dial tones 10-6 regional settings 10-4, 10-5 software 10-7 modem adapter 1-16, 10-1, 10-3 Modem Approval label 1-17 modem cable connecting 10-2 identifying 1-16...
Hardware and Software Guide
Page 250
... pack temperature considerations 2-34 environmental specifications A-2 Modem Approval label 1-17 wireless certification labels 1-17 troubleshooting locked system 1-5, 2-2 travel connection problems 10-5 turning off the notebook 1-5, 2-2, 2-9 turning on the notebook 2-9 U updating software 14-1 USB devices 9-2, 9-3 legacy support 9-3 overview 9-1 software 9-2 using 9-2 USB hubs 9-2 USB legacy support 9-3, 13-1 USB ports connecting 9-2 identifying 1-11, 1-13, 9-1 user passwords...
... pack temperature considerations 2-34 environmental specifications A-2 Modem Approval label 1-17 wireless certification labels 1-17 troubleshooting locked system 1-5, 2-2 travel connection problems 10-5 turning off the notebook 1-5, 2-2, 2-9 turning on the notebook 2-9 U updating software 14-1 USB devices 9-2, 9-3 legacy support 9-3 overview 9-1 software 9-2 using 9-2 USB hubs 9-2 USB legacy support 9-3, 13-1 USB ports connecting 9-2 identifying 1-11, 1-13, 9-1 user passwords...
Getting Started
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... games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. Select OK. To temporarily solve the problem, disable the firewall, perform the task, and then enable the firewall. Under some circumstances a firewall can block access to this computer... learn more about Internet Connection Firewall, select the Learn more about Internet Connection Firewall link. 4. Next Steps 3. To permanently resolve the problem, reconfigure the firewall as follows: ❏ If you are using Internet Connection Firewall, select Start > Help and Support to search...
... games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. Select OK. To temporarily solve the problem, disable the firewall, perform the task, and then enable the firewall. Under some circumstances a firewall can block access to this computer... learn more about Internet Connection Firewall, select the Learn more about Internet Connection Firewall link. 4. Next Steps 3. To permanently resolve the problem, reconfigure the firewall as follows: ❏ If you are using Internet Connection Firewall, select Start > Help and Support to search...
Getting Started
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...Started A-1 A Troubleshooting If you experience problems with your notebook, you can ■ Review this appendix for basic troubleshooting information. ■ Access the Help and Support Center for additional information about your notebook. ✎ Although many checkup and repair features... require an Internet connection, many other features can help you fix a problem while the notebook is offline. ■ Visit the HP support Web site at http://www.hp.com/support for ...
...Started A-1 A Troubleshooting If you experience problems with your notebook, you can ■ Review this appendix for basic troubleshooting information. ■ Access the Help and Support Center for additional information about your notebook. ✎ Although many checkup and repair features... require an Internet connection, many other features can help you fix a problem while the notebook is offline. ■ Visit the HP support Web site at http://www.hp.com/support for ...
Getting Started
Page 43
... turned on. ■ Verify that overheating is the problem, allow the notebook to cool to keep all vents free from obstructions while you suspect that ❏ All device connections are using the notebook. Some devices, such as monitors and printers, must be sure ...as instructed in use. Vent locations are installed and updated. Drivers may be available on the Notebook Documentation CD. If the problem involves accessing or displaying files on the Notebook Documentation CD. For compatibility information, select Start > Help and Support, or visit the Web ...
... turned on. ■ Verify that overheating is the problem, allow the notebook to cool to keep all vents free from obstructions while you suspect that ❏ All device connections are using the notebook. Some devices, such as monitors and printers, must be sure ...as instructed in use. Vent locations are installed and updated. Drivers may be available on the Notebook Documentation CD. If the problem involves accessing or displaying files on the Notebook Documentation CD. For compatibility information, select Start > Help and Support, or visit the Web ...
Getting Started
Page 45
... is affixed to the bottom of the notebook. ❏ To display the Service Tag information on the notebook screen, select Start > Help and Support. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that... number (P/N), which are unable to find the help you need to contact Customer Care. Preparing to the notebook, the manufacturer and model of your problem, have the notebook and the following information available when you may be identified in the Operating System table as the Product Id...
... is affixed to the bottom of the notebook. ❏ To display the Service Tag information on the notebook screen, select Start > Help and Support. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that... number (P/N), which are unable to find the help you need to contact Customer Care. Preparing to the notebook, the manufacturer and model of your problem, have the notebook and the following information available when you may be identified in the Operating System table as the Product Id...
Getting Started
Page 59
... Card slot 4-5 pointing stick 4-3 pointing stick buttons 4-3 ports 1394 4-5 external monitor 4-5 infrared 4-5 serial 4-5 USB 4-5 power connecting the notebook to external 1-9 surge protection 3-3 turning off notebook 3-6 power connector 1-9, 4-5 power cord connecting 1-9 identifying 1-3 surge protection 3-3 troubleshooting A-3 power problems, troubleshooting A-3 power/standby button, identifying 4-3, A-2 power/standby light 1-12, 4-3, A-2 Presentation mode button 4-3 printer A-7 privacy protection features 3-3 privacy...
... Card slot 4-5 pointing stick 4-3 pointing stick buttons 4-3 ports 1394 4-5 external monitor 4-5 infrared 4-5 serial 4-5 USB 4-5 power connecting the notebook to external 1-9 surge protection 3-3 turning off notebook 3-6 power connector 1-9, 4-5 power cord connecting 1-9 identifying 1-3 surge protection 3-3 troubleshooting A-3 power problems, troubleshooting A-3 power/standby button, identifying 4-3, A-2 power/standby light 1-12, 4-3, A-2 Presentation mode button 4-3 printer A-7 privacy protection features 3-3 privacy...
HP Compaq nc8230, nx8220 and nw8240 Notebook PC - Maintenance and Service Guide
Page 1
troubleshooting computer problems; and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; Maintenance and Service Guide HP Compaq nx8220 Notebook PC HP Compaq nw8240 Notebook PC HP Compaq nc8230 Notebook PC Document Part Number: 372658-002 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer.
troubleshooting computer problems; and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; Maintenance and Service Guide HP Compaq nx8220 Notebook PC HP Compaq nw8240 Notebook PC HP Compaq nc8230 Notebook PC Document Part Number: 372658-002 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the computer.
