Service Manual
Page 9
... Problems sending faxes 174 Voice-call problems ...175 Media-handling problems 176 Performance problems ...177 Functional checks ...178 Engine test page ...178 Drum rotation test ...178 Half self-test functional check 179 Perform a half self-test check 179 Perform other checks 179 Heating element check ...180 High-voltage contacts check 180 Check the print-cartridge contacts...
... Problems sending faxes 174 Voice-call problems ...175 Media-handling problems 176 Performance problems ...177 Functional checks ...178 Engine test page ...178 Drum rotation test ...178 Half self-test functional check 179 Perform a half self-test check 179 Perform other checks 179 Heating element check ...180 High-voltage contacts check 180 Check the print-cartridge contacts...
Service Manual
Page 88
...it with the protective cover removed from the laser/scanner assembly. However, this does not effect the validity of each screw to tighten. HP does not support the repairing of field-replaceable ...as well as the one shown in the photos in the FFCs. TIP: To install a self-tapping screw, first turn it counterclockwise to the product. When replacing wire harnesses, always use ... Before performing service ● After performing service ● Post-service tests ● Parts removal order Introduction This chapter documents the removal and replacement of individual subassemblies or troubleshooting ...
...it with the protective cover removed from the laser/scanner assembly. However, this does not effect the validity of each screw to tighten. HP does not support the repairing of field-replaceable ...as well as the one shown in the photos in the FFCs. TIP: To install a self-tapping screw, first turn it counterclockwise to the product. When replacing wire harnesses, always use ... Before performing service ● After performing service ● Post-service tests ● Parts removal order Introduction This chapter documents the removal and replacement of individual subassemblies or troubleshooting ...
Service Manual
Page 197
... page 180. Half self-test functional check The print process can be subdivided into the following stages: ● Image formation stage (charges the drum and writes a latent image to the drum with the laser) ● Development stage (forms a toner image on the drum) ● Transfer stage (transfers the image to ...the drum) ● Fusing stage (applies heat and pressure to the media to make the image permanent) Perform a half self-test check The purpose of the half self-test check is to view the drum surface. Perform other checks If no image appears on the drum surface, assume that you ...
... page 180. Half self-test functional check The print process can be subdivided into the following stages: ● Image formation stage (charges the drum and writes a latent image to the drum with the laser) ● Development stage (forms a toner image on the drum) ● Transfer stage (transfers the image to ...the drum) ● Fusing stage (applies heat and pressure to the media to make the image permanent) Perform a half self-test check The purpose of the half self-test check is to view the drum surface. Perform other checks If no image appears on the drum surface, assume that you ...
Service Manual
Page 200
... initialization. 1. Wait until the message Permanent storage init. Open the secondary service menu 1. Press the Setup button. 2. Self-Test Extended Keymap Description The continuous self-test prints the configuration page repeatedly until you press Cancel. 182 Chapter 6 Problem solve ENWW Use the arrow buttons to the ...both the up arrow button and the Cancel button. 3. After making the necessary menu item choices, press Cancel to perform various tests and print out special reports. Secondary service menu Use this menu to close the secondary service menu. Use the arrow buttons to...
... initialization. 1. Wait until the message Permanent storage init. Open the secondary service menu 1. Press the Setup button. 2. Self-Test Extended Keymap Description The continuous self-test prints the configuration page repeatedly until you press Cancel. 182 Chapter 6 Problem solve ENWW Use the arrow buttons to the ...both the up arrow button and the Cancel button. 3. After making the necessary menu item choices, press Cancel to perform various tests and print out special reports. Secondary service menu Use this menu to close the secondary service menu. Use the arrow buttons to...
Service Manual
Page 280
... 257 cartridge door, removing 106 install 22 part number 206 replacing 95 cartridge-door release, locating 5 cartridges drum rotation test 178 high-voltage contacts, cleaning 180 HP fraud hotline 29 recycling 249 replacing 27 status page, printing 184 status, checking 26 status, viewing with... 161 charge-copled device array (CCD) 50 checking supplies status, HP ToolboxFX 26 checklists after service 72 before service 71 print quality 158 problem-solving 138 troubleshooting 138 checks engine test page 178 half-self-test 179 heating element 180 high-voltage power supply 180 circuit diagram 203...
... 257 cartridge door, removing 106 install 22 part number 206 replacing 95 cartridge-door release, locating 5 cartridges drum rotation test 178 high-voltage contacts, cleaning 180 HP fraud hotline 29 recycling 249 replacing 27 status page, printing 184 status, checking 26 status, viewing with... 161 charge-copled device array (CCD) 50 checking supplies status, HP ToolboxFX 26 checklists after service 72 before service 71 print quality 158 problem-solving 138 troubleshooting 138 checks engine test page 178 half-self-test 179 heating element 180 high-voltage power supply 180 circuit diagram 203...
Service Manual
Page 282
Finnish laser safety statement 258 firmware updates 204 flash memory advantages, fax storage 67 fax pages, storage 67 flash memory, fax 67 flatbed lid, removing hinge-retainer ... 2 getting started guides, part numbers 214 glass, cleaning 30 gray background, troubleshooting 160 guidelines supplies, storing 26 guides, documentation 2 H half-self-test functional check 179 heating element check 180 Help tab, HP ToolboxFX 41 high-voltage connector assembly, cleaning 181 high-voltage contacts cleaning 180 high-voltage PCA 55 high-voltage power supply...
Finnish laser safety statement 258 firmware updates 204 flash memory advantages, fax storage 67 fax pages, storage 67 flash memory, fax 67 flatbed lid, removing hinge-retainer ... 2 getting started guides, part numbers 214 glass, cleaning 30 gray background, troubleshooting 160 guidelines supplies, storing 26 guides, documentation 2 H half-self-test functional check 179 heating element check 180 Help tab, HP ToolboxFX 41 high-voltage connector assembly, cleaning 181 high-voltage contacts cleaning 180 high-voltage PCA 55 high-voltage power supply...
Service Manual
Page 287
... trace report 191 technical support online 242 repacking device 242 Telephone Consumer Protection Act 253 telephone numbers HP fraud hotline 29 temperature specifications environment 245 tests copy-quality 73 engine test page 178 fax-quality 73 half-self functional check 179 heating element 180 high-voltage power supply 180 post-service 73 print-quality...
... trace report 191 technical support online 242 repacking device 242 Telephone Consumer Protection Act 253 telephone numbers HP fraud hotline 29 temperature specifications environment 245 tests copy-quality 73 engine test page 178 fax-quality 73 half-self functional check 179 heating element 180 high-voltage power supply 180 post-service 73 print-quality...
Service Manual
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... 178 faded print 159 fax jams 176 fax quality 170 fax reports 177 font list 184 half self-test 179 heating element 180 HP ToolboxFX 188 image formation 179 information pages 184 jams 149 lines, copies 167 lines, printed pages 159 lines, scans 165 loose toner 160 menu map ... trace report 191 text 161 toner scatter 162 toner smear 160 toner specks 159 tools 184 usage page 185 wrinkles 162 Troubleshooting tab, HP ToolboxFX 188 types, media HP ToolboxFX settings 43 U uninstall software Add or Remove Programs 11 usage page 185 usage page, printing 36 USB express software installation 9 USB port...
... 178 faded print 159 fax jams 176 fax quality 170 fax reports 177 font list 184 half self-test 179 heating element 180 HP ToolboxFX 188 image formation 179 information pages 184 jams 149 lines, copies 167 lines, printed pages 159 lines, scans 165 loose toner 160 menu map ... trace report 191 text 161 toner scatter 162 toner smear 160 toner specks 159 tools 184 usage page 185 wrinkles 162 Troubleshooting tab, HP ToolboxFX 188 types, media HP ToolboxFX settings 43 U uninstall software Add or Remove Programs 11 usage page 185 usage page, printing 36 USB express software installation 9 USB port...