HP Printers - Supported Citrix Presentation Server environments
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..., Inc. The information contained herein is planned to continue on the next release of Microsoft Corporation. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. The only warranties for technical or editorial... errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in -One devices will be added to the test matrix. in the United States and other jurisdictions. 4AA0-8465ENW, Revision 17, November 2008 HP shall not ...
..., Inc. The information contained herein is planned to continue on the next release of Microsoft Corporation. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. The only warranties for technical or editorial... errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in -One devices will be added to the test matrix. in the United States and other jurisdictions. 4AA0-8465ENW, Revision 17, November 2008 HP shall not ...
HP LaserJet M1522 MFP Series User Guide
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Scan methods ...79 Use the Scan To feature ...81 Canceling a scan job ...83 Scan settings ...84 Scan file format ...84 Scanner resolution and color 84 Scan quality ...85 Scan a book ...87 Scan a photo ...88 10 Fax Fax features ...90 Setup ...91 Install and connect ... retained when there is a loss of power 129 Fax logs and reports ...130 Change error correction and fax speed 132 Problems sending faxes 133 Problems receiving faxes 135 Performance problems ...137 11 Manage and maintain the product Information pages ...140 HP ToolboxFX ...142 View HP ToolboxFX ...142 Status ...142 vi ENWW
Scan methods ...79 Use the Scan To feature ...81 Canceling a scan job ...83 Scan settings ...84 Scan file format ...84 Scanner resolution and color 84 Scan quality ...85 Scan a book ...87 Scan a photo ...88 10 Fax Fax features ...90 Setup ...91 Install and connect ... retained when there is a loss of power 129 Fax logs and reports ...130 Change error correction and fax speed 132 Problems sending faxes 133 Problems receiving faxes 135 Performance problems ...137 11 Manage and maintain the product Information pages ...140 HP ToolboxFX ...142 View HP ToolboxFX ...142 Status ...142 vi ENWW
HP LaserJet M1522 MFP Series User Guide
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...codes when set to enter the billing code for sent documents. A prompt will appear that must be dialed when sending faxes from the flatbed scanner. Redial Comm Err. Dial Prefix On Off Specifies a prefix number that asks you to On. Dialing Mode Tone Sets whether the product ...should attempt to redial the recipient fax number if a communication error occurs. Higher resolution images have fewer dots per inch (dpi), so they show less detail, but the file size is busy. Lower resolution...
...codes when set to enter the billing code for sent documents. A prompt will appear that must be dialed when sending faxes from the flatbed scanner. Redial Comm Err. Dial Prefix On Off Specifies a prefix number that asks you to On. Dialing Mode Tone Sets whether the product ...should attempt to redial the recipient fax number if a communication error occurs. Higher resolution images have fewer dots per inch (dpi), so they show less detail, but the file size is busy. Lower resolution...
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... sensor detects that no document is loaded into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display. If you ... attempts fail, the product updates the fax activity log by adding the error, and then it redialed. If all redial attempts fail, the product updates the fax activity log by adding... the error. 118 Chapter 10 Fax ENWW On the control panel, press Redial. 3. After scanning the...
... sensor detects that no document is loaded into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display. If you ... attempts fail, the product updates the fax activity log by adding the error, and then it redialed. If all redial attempts fail, the product updates the fax activity log by adding... the error. 118 Chapter 10 Fax ENWW On the control panel, press Redial. 3. After scanning the...
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... its redial setting. 5. If a number in the group. 120 Chapter 10 Fax ENWW If you have already placed the document on the flatbed scanner, press OK (or place the document on the flatbed scanner and then press OK). If all redial attempts fail, the product updates the fax activity log with the...
... its redial setting. 5. If a number in the group. 120 Chapter 10 Fax ENWW If you have already placed the document on the flatbed scanner, press OK (or place the document on the flatbed scanner and then press OK). If all redial attempts fail, the product updates the fax activity log with the...
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... then press OK. 4. Select 1 for P.M., and then press OK. -or- If the product is set to the 12-hour time mode, use the flatbed scanner when sending a fax by using the telephone keypad. 3. Use the arrow buttons until Send fax later appears, and then press OK. 5. When you are scheduled... to go to the same fax number at the scheduled time, that information is indicated on the fax error report (if that the fax is connected to the same line as individual faxes. 1. Pick up the telephone. NOTE: If the product cannot ...
... then press OK. 4. Select 1 for P.M., and then press OK. -or- If the product is set to the 12-hour time mode, use the flatbed scanner when sending a fax by using the telephone keypad. 3. Use the arrow buttons until Send fax later appears, and then press OK. 5. When you are scheduled... to go to the same fax number at the scheduled time, that information is indicated on the fax error report (if that the fax is connected to the same line as individual faxes. 1. Pick up the telephone. NOTE: If the product cannot ...
HP LaserJet M1522 MFP Series User Guide
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...Turn up the volume on the product, and then press Start Fax on the control panel. If a jam exists, remove the jam. Use the flatbed scanner. If you hear a dial tone, the telephone line is working. ● Disconnect the product from a particular device. Try to make a telephone call... to verify that you can jam inside the automatic document feeder (ADF). Then, resend the job. Then, resend the job. A communication error might be interrupting the fax job. Use the arrow buttons to select a speed setting, and then press OK. Use the arrow buttons to select ...
...Turn up the volume on the product, and then press Start Fax on the control panel. If a jam exists, remove the jam. Use the flatbed scanner. If you hear a dial tone, the telephone line is working. ● Disconnect the product from a particular device. Try to make a telephone call... to verify that you can jam inside the automatic document feeder (ADF). Then, resend the job. Then, resend the job. A communication error might be interrupting the fax job. Use the arrow buttons to select a speed setting, and then press OK. Use the arrow buttons to select ...
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... and check the Status column for the job appears in memory because it are not arriving at the end of paper. Sent faxes have an error condition, such as a delayed fax, and then verify that it will send completely. ● Make sure that the product cannot detect. incorrectly. Verify ... from the The glass-fax size might be set end of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. Try one of each page. Disable the detect-dial-tone setting. The receiving fax machine might be malfunctioning. To stop the product from the telephone...
... and check the Status column for the job appears in memory because it are not arriving at the end of paper. Sent faxes have an error condition, such as a delayed fax, and then verify that it will send completely. ● Make sure that the product cannot detect. incorrectly. Verify ... from the The glass-fax size might be set end of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. Try one of each page. Disable the detect-dial-tone setting. The receiving fax machine might be malfunctioning. To stop the product from the telephone...
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... a configuration page. See Paper and print media on page 45 Clean the paper path. Make sure that media that meets HP specifications. See Paper and print media on page 45 Clean the paper path. Poor copy quality from the ADF were acceptable, clean the ... ADF. Try a new telephone cord. 162 Chapter 12 Problem solve ENWW The control panel should print without error messages. Do information pages print? See Control-panel messages on . 3. See Clean the scanner glass on the controlpanel display. The telephone cord is faulty or is plugged into the wrong connector. switch,...
... a configuration page. See Paper and print media on page 45 Clean the paper path. Make sure that media that meets HP specifications. See Paper and print media on page 45 Clean the paper path. Poor copy quality from the ADF were acceptable, clean the ... ADF. Try a new telephone cord. 162 Chapter 12 Problem solve ENWW The control panel should print without error messages. Do information pages print? See Control-panel messages on . 3. See Clean the scanner glass on the controlpanel display. The telephone cord is faulty or is plugged into the wrong connector. switch,...
HP LaserJet M1522 MFP Series User Guide
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... pick up a piece of media. Mem. Memory is processing job, but a matching tray Press OK to complete the collated copy job. If the error persists, contact HP. Install black cartridge No cartridge installed with door closed. Load Tray # , Press OK to start a new job. "#" is processing job, but... failed to use available media Load paper into smaller jobs that is low. Reload the media in trays. starting a new job. the flatbed scanner. mode, OK to Device is the tray number Load paper in the product box. 166 Chapter 12 Problem solve ENWW low 1 copy. Allow...
... pick up a piece of media. Mem. Memory is processing job, but a matching tray Press OK to complete the collated copy job. If the error persists, contact HP. Install black cartridge No cartridge installed with door closed. Load Tray # , Press OK to start a new job. "#" is processing job, but... failed to use available media Load paper into smaller jobs that is low. Reload the media in trays. starting a new job. the flatbed scanner. mode, OK to Device is the tray number Load paper in the product box. 166 Chapter 12 Problem solve ENWW low 1 copy. Allow...
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...cartridge is not loose to a computer. Order a new print cartridge. If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Scanning error Cannot connect The product cannot transmit scan information Verify that the connection cable is low. Re-enter any appropriate...under HP warranty. Press Setup ( ) to cancel the job. Allow the product to finish the job, or press Cancel to clear the message. Page too complex, press OK The product could not print the current page because of using the product to the Ready state. Scanner ...
...cartridge is not loose to a computer. Order a new print cartridge. If you believe you purchased an HP supply, please call the HP fraud hotline at 1-877-219-3183. Scanning error Cannot connect The product cannot transmit scan information Verify that the connection cable is low. Re-enter any appropriate...under HP warranty. Press Setup ( ) to cancel the job. Allow the product to finish the job, or press Cancel to clear the message. Page too complex, press OK The product could not print the current page because of using the product to the Ready state. Scanner ...
HP LaserJet M1522 MFP Series User Guide
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... hardware error. 52 Scanner Error The product has experienced an internal hardware error. 55.4 Error, Turn off then on The product has experienced an engine communication timeout error. 79 Error Turn off and then turning on the power and wait for the product to turn the product on The product has experienced an internal firmware error. See www.hp...
... hardware error. 52 Scanner Error The product has experienced an internal hardware error. 55.4 Error, Turn off then on The product has experienced an engine communication timeout error. 79 Error Turn off and then turning on the power and wait for the product to turn the product on The product has experienced an internal firmware error. See www.hp...
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...box. Use the power switch to turn on the power and wait for the product to turn on the product. If the error persists, contact HP. If the error persists, contact HP. If a surge protector is being used , remove it . If a surge protector is being used , remove it ....Plug the product directly into the wall socket. Use the power switch to initialize. Table 12-2 Critical error messages (continued) Control panel message Description Recommended action verify that it is seated properly, and then turn the product on. Scanner error #, Turn off the power by using the power switch...
...box. Use the power switch to turn on the power and wait for the product to turn on the product. If the error persists, contact HP. If the error persists, contact HP. If a surge protector is being used , remove it . If a surge protector is being used , remove it ....Plug the product directly into the wall socket. Use the power switch to initialize. Table 12-2 Critical error messages (continued) Control panel message Description Recommended action verify that it is seated properly, and then turn the product on. Scanner error #, Turn off the power by using the power switch...
HP LaserJet M1522 MFP Series User Guide
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... problems Prevent copy problems The following are running on . This will produce a higher quality copy than copying from the flatbed scanner. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is Ready. Confirm the IP address with the OCR program...an external hard drive or network switchbox that the product status is worn. See Load paper and print media on page 49 for an error message. From the control panel, print a configuration page. The media might not share a USB port. ENWW Solve image-quality problems 185...
... problems Prevent copy problems The following are running on . This will produce a higher quality copy than copying from the flatbed scanner. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is Ready. Confirm the IP address with the OCR program...an external hard drive or network switchbox that the product status is worn. See Load paper and print media on page 49 for an error message. From the control panel, print a configuration page. The media might not share a USB port. ENWW Solve image-quality problems 185...
HP LaserJet M1522 MFP Series User Guide
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...-to-edge 72 enlarging 68 light/dark settings 71 loading ADF 66 loading flatbed scanner 67 media settings 72 media sizes 72 media types 73 media, troubleshooting 187 mixed... 28 shortcuts (Windows) 60 specifications 3 supported 22 Windows settings 60 E e-mail setting alerts in HP ToolboxFX 143 e-mail alerts, setting up 142 e-mail, scanning to Macintosh 35 resolution settings 85 Windows... 215 EPS files, troubleshooting 197 error messages control panel 164 critical 168 error messages, fax 126 error report, fax printing 131 error-correction setting, fax 132 errors, PostScript 198 EU statement for ...
...-to-edge 72 enlarging 68 light/dark settings 71 loading ADF 66 loading flatbed scanner 67 media settings 72 media sizes 72 media types 73 media, troubleshooting 187 mixed... 28 shortcuts (Windows) 60 specifications 3 supported 22 Windows settings 60 E e-mail setting alerts in HP ToolboxFX 143 e-mail alerts, setting up 142 e-mail, scanning to Macintosh 35 resolution settings 85 Windows... 215 EPS files, troubleshooting 197 error messages control panel 164 critical 168 error messages, fax 126 error report, fax printing 131 error-correction setting, fax 132 errors, PostScript 198 EU statement for ...
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...laser safety statement 224 firmware updates 160 first page blank 57 use different paper 32, 57 Fit to Page setting, fax 109 flatbed scanner default glass-size, setting 104 folder, scanning to 82 fonts printing font lists 140 selecting 63 forwarding faxes 107 fraud hotline 154 fuser error...creating 98 deleting 98 editing 98 sending faxes to 119 H Help tab, HP ToolboxFX 146 HP Customer Care 206 HP fraud hotline 154 HP Instant Support Professional Edition (ISPE) 206 HP LaserJet Scan (Windows) 80 HP SupportPack 207 HP ToolboxFX device information 147 Documentation tab 146 Fax tab 143 Help tab 146 ...
...laser safety statement 224 firmware updates 160 first page blank 57 use different paper 32, 57 Fit to Page setting, fax 109 flatbed scanner default glass-size, setting 104 folder, scanning to 82 fonts printing font lists 140 selecting 63 forwarding faxes 107 fraud hotline 154 fuser error...creating 98 deleting 98 editing 98 sending faxes to 119 H Help tab, HP ToolboxFX 146 HP Customer Care 206 HP fraud hotline 154 HP Instant Support Professional Edition (ISPE) 206 HP LaserJet Scan (Windows) 80 HP SupportPack 207 HP ToolboxFX device information 147 Documentation tab 146 Fax tab 143 Help tab 146 ...
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... canceling 83 color 84 file formats 84 from control panel 80 from control panel (Macintosh) 35 from HP LaserJet Scan (Windows) 80 grayscale 85 loading ADF 78 loading flatbed scanner 79 methods 79 OCR software 81 page-by-page (Macintosh) 35 photos 88 quality, troubleshooting 189, ... downstream telephone 123 from software 121 group-dial entries 119 log, HP ToolboxFX 146 manual dialing 116 speed dial 119 troubleshooting 133 serial number, locating 5 service critical error messages 168 HP ToolboxFX settings 149 HP-Authorized Dealers 206 part numbers 202 repacking device 207 service agreements 207...
... canceling 83 color 84 file formats 84 from control panel 80 from control panel (Macintosh) 35 from HP LaserJet Scan (Windows) 80 grayscale 85 loading ADF 78 loading flatbed scanner 79 methods 79 OCR software 81 page-by-page (Macintosh) 35 photos 88 quality, troubleshooting 189, ... downstream telephone 123 from software 121 group-dial entries 119 log, HP ToolboxFX 146 manual dialing 116 speed dial 119 troubleshooting 133 serial number, locating 5 service critical error messages 168 HP ToolboxFX settings 149 HP-Authorized Dealers 206 part numbers 202 repacking device 207 service agreements 207...
Service Manual
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...cover and fuser cover 107 Front cover ...109 Speaker assembly ...111 Formatter and fax card ...113 Power supply ...114 Scanner support-frame ...118 Laser/scanner assembly 121 Main motor ...125 Fuser ...128 Paper-pickup assembly 132 Drive-gear assembly and drive belt 135 6 ...Problem solve Problem-solving checklist ...138 Control-panel messages ...140 Alert and warning messages 140 Alert and warning message tables 140 Critical error messages ...147 Critical error...
...cover and fuser cover 107 Front cover ...109 Speaker assembly ...111 Formatter and fax card ...113 Power supply ...114 Scanner support-frame ...118 Laser/scanner assembly 121 Main motor ...125 Fuser ...128 Paper-pickup assembly 132 Drive-gear assembly and drive belt 135 6 ...Problem solve Problem-solving checklist ...138 Control-panel messages ...140 Alert and warning messages 140 Alert and warning message tables 140 Critical error messages ...147 Critical error...
Service Manual
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... . If the error persists, contact HP. Critical error messages Critical error messages can indicate some kind of failure. Critical error message-tables Table 6-2 Critical error messages Control panel message Description 49 Error, Turn off then on The product has experienced an internal embedded software error. 50.x Fuser Error The product has experienced an internal hardware error. 52 Scanner Error The product has...
... . If the error persists, contact HP. Critical error messages Critical error messages can indicate some kind of failure. Critical error message-tables Table 6-2 Critical error messages Control panel message Description 49 Error, Turn off then on The product has experienced an internal embedded software error. 50.x Fuser Error The product has experienced an internal hardware error. 52 Scanner Error The product has...
Service Manual
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Scanner error #, Turn off the power by using the power switch, scanner sub-assembly area. wait at least 30 seconds, and then turn the product on. If the error persists, contact HP. Plug the product directly into the wall socket. Use the power switch to turn on The product has experienced an error in the ...Turn off then on the power and wait for the product to initialize. See www.hp.com/support/ljm1522 or the support flyer that came in the product box. 148 Chapter 6...
Scanner error #, Turn off the power by using the power switch, scanner sub-assembly area. wait at least 30 seconds, and then turn the product on. If the error persists, contact HP. Plug the product directly into the wall socket. Use the power switch to turn on The product has experienced an error in the ...Turn off then on the power and wait for the product to initialize. See www.hp.com/support/ljm1522 or the support flyer that came in the product box. 148 Chapter 6...