User Guide
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... ...60 Visually inspect the toner cartridge ...60 Check paper and the printing environment 60 Step one: Use paper that meets HP specifications 60 Step two: Check the environment 61 Try a different print driver ...61 Check the EconoMode settings ...61 Change print density ...62 Solve direct-connect problems ...63 Solve wireless problems ...64...
... ...60 Visually inspect the toner cartridge ...60 Check paper and the printing environment 60 Step one: Use paper that meets HP specifications 60 Step two: Check the environment 61 Try a different print driver ...61 Check the EconoMode settings ...61 Change print density ...62 Solve direct-connect problems ...63 Solve wireless problems ...64...
User Guide
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... operating system as part of the full software installation. Supported operating systems The following information applies to www.hp.com/support/ljm11-m13 for HP's allinclusive help for the printer. 6 Chapter 1 Printer overview ENWW The HP PCLmS printer-specific print driver is installed for this operating system as part of the basic software installation. The...
... operating system as part of the full software installation. Supported operating systems The following information applies to www.hp.com/support/ljm11-m13 for HP's allinclusive help for the printer. 6 Chapter 1 Printer overview ENWW The HP PCLmS printer-specific print driver is installed for this operating system as part of the basic software installation. The...
User Guide
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...the Document Properties dialog box. 6. In the Type is drop-down list, select Envelope. 5. For the best performance, only 5 mm (.2 in the print driver. Select the printer from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. Click the OK button to open... the print driver. ENWW Load and print envelopes 13 Print envelopes 1. Envelope orientation Load envelopes in input tray face up, with the short, return address end leading...
...the Document Properties dialog box. 6. In the Type is drop-down list, select Envelope. 5. For the best performance, only 5 mm (.2 in the print driver. Select the printer from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer. 3. Click the OK button to open... the print driver. ENWW Load and print envelopes 13 Print envelopes 1. Envelope orientation Load envelopes in input tray face up, with the short, return address end leading...
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...a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer. Print tasks (Windows) How to open the print driver. From the software program, select the Print option. 2. To change settings, click or tap the Properties or Preferences button to print (Windows) The following...printing process for different software programs. NOTE: To access these features from the list of the button varies for Windows. 1. NOTE: The print driver might look different than what is shown here, but the steps are the same. 22 Chapter 4 Print ENWW NOTE: For more information, ...
...a Windows 8 or 8.1 Start screen app, select Devices, select Print, and then select the printer. Print tasks (Windows) How to open the print driver. From the software program, select the Print option. 2. To change settings, click or tap the Properties or Preferences button to print (Windows) The following...printing process for different software programs. NOTE: To access these features from the list of the button varies for Windows. 1. NOTE: The print driver might look different than what is shown here, but the steps are the same. 22 Chapter 4 Print ENWW NOTE: For more information, ...
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3. ENWW Print tasks (Windows) 23 Click or tap the OK button to print from this screen. 5. Select the number of copies to print the job. Click or tap the OK button to return to configure the available options. Click or tap the tabs in the print driver to the Print dialog box. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4.
3. ENWW Print tasks (Windows) 23 Click or tap the OK button to print from this screen. 5. Select the number of copies to print the job. Click or tap the OK button to return to configure the available options. Click or tap the tabs in the print driver to the Print dialog box. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4.
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... the duplexer does not support. 1. NOTE: The name of printers, and then click or tap the Properties or Preferences button to open the print driver. Retrieve the printed stack from the list of the button varies for different software programs. NOTE: To access these features from a Windows 8 or ...Select the Print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to open the print driver. Select the printer from the output bin and, maintaining the paper orientation, place it with the printed-side facing down list. 24 Chapter 4 ...
... the duplexer does not support. 1. NOTE: The name of printers, and then click or tap the Properties or Preferences button to open the print driver. Retrieve the printed stack from the list of the button varies for different software programs. NOTE: To access these features from a Windows 8 or ...Select the Print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to open the print driver. Select the printer from the output bin and, maintaining the paper orientation, place it with the printed-side facing down list. 24 Chapter 4 ...
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... programs. NOTE: To access these features from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. In the Print dialog box, click the OK button to print the job. Click the OK button to close the Document Properties dialog box. 6. Select...
... programs. NOTE: To access these features from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. In the Print dialog box, click the OK button to print the job. Click the OK button to close the Document Properties dialog box. 6. Select...
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... each page on the sheet. 7. From the Pages per sheet (OS X) 1. Click the Print button. It might not be available if you install the HP print driver. In the Layout Direction area, select the order and placement of border to print around each sheet. 5. Click Show Details or Copies & Pages, and then...
... each page on the sheet. 7. From the Pages per sheet (OS X) 1. Click the Print button. It might not be available if you install the HP print driver. In the Layout Direction area, select the order and placement of border to print around each sheet. 5. Click Show Details or Copies & Pages, and then...
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... Wireless Direct: ● Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed ● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed The following steps: a. Press and hold the Cancel button until the ...connection to a printer that accessing the website might not be safe, select the option to continue to www.hp.com/go to the website. Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to the network, print a configuration page and identify...
... Wireless Direct: ● Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed ● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed The following steps: a. Press and hold the Cancel button until the ...connection to a printer that accessing the website might not be safe, select the option to continue to www.hp.com/go to the website. Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to the network, print a configuration page and identify...
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... the network name (SSID) in the Networking page. Print a configuration page to change the printer Wireless Direct Printing (SSID) name using HP ePrint via email through the cloud. Release the Cancel button. 2. Press the Enter key on the printer configuration page. Accessing this procedure ...and in the bottom left navigation pane, click the Wireless Direct Setup link. 3. Click the Networking tab. 2. The IP address of the driver screen). Step two: Change the Wireless Direct name 1. ENWW Mobile printing 31 Press and hold the Cancel button until the Ready light begins blinking...
... the network name (SSID) in the Networking page. Print a configuration page to change the printer Wireless Direct Printing (SSID) name using HP ePrint via email through the cloud. Release the Cancel button. 2. Press the Enter key on the printer configuration page. Accessing this procedure ...and in the bottom left navigation pane, click the Wireless Direct Setup link. 3. Click the Networking tab. 2. The IP address of the driver screen). Step two: Change the Wireless Direct name 1. ENWW Mobile printing 31 Press and hold the Cancel button until the Ready light begins blinking...
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NOTE: If printing is not technically a print driver. Go to www.hp.com/go to the Google Play > Android apps and install the HP Print Service Plugin. NOTE: HP ePrint Software does not support USB printing. Android embedded printing HP's built-in print solution for Wireless printing. The ...32 Chapter 4 Print ENWW The print solution is built into the many versions of the HP ePrint Software print driver is a PDF workflow utility for drivers and information. NOTE: The HP ePrint software is HP ePrint + JetAdvantage. NOTE: For Windows, the name of the operating system. For more ...
NOTE: If printing is not technically a print driver. Go to www.hp.com/go to the Google Play > Android apps and install the HP Print Service Plugin. NOTE: HP ePrint Software does not support USB printing. Android embedded printing HP's built-in print solution for Wireless printing. The ...32 Chapter 4 Print ENWW The print solution is built into the many versions of the HP ePrint Software print driver is a PDF workflow utility for drivers and information. NOTE: The HP ePrint software is HP ePrint + JetAdvantage. NOTE: For Windows, the name of the operating system. For more ...
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...button until the Ready light begins blinking. Change settings as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to configure the printer network settings. b. Press and hold the Cancel button until the Ready light begins blinking. ii. ...settings ● Manually configure IPv4 TCP/IP parameters Introduction Use the following sections to Microsoft at www.microsoft.com. Printer sharing disclaimer HP does not support peer-to the website. Release the Cancel button. Press the Enter key on the printer configuration page. NOTE: ...
...button until the Ready light begins blinking. Change settings as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to configure the printer network settings. b. Press and hold the Cancel button until the Ready light begins blinking. ii. ...settings ● Manually configure IPv4 TCP/IP parameters Introduction Use the following sections to Microsoft at www.microsoft.com. Printer sharing disclaimer HP does not support peer-to the website. Release the Cancel button. Press the Enter key on the printer configuration page. NOTE: ...
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...printing with the current cartridge until the Ready light begins blinking. NOTE: If this option is not available in the toner cartridge. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the Start menu, and then select Programs or All Programs. b. ii. For ... instructions. If print quality begins to degrade and is used full-time, the toner supply might outlast the mechanical parts in your print driver, you can also reduce print quality. Print a configuration page to change the Sleep/Auto Off After Inactivity setting: 1. Print with EconoMode...
...printing with the current cartridge until the Ready light begins blinking. NOTE: If this option is not available in the toner cartridge. Open the HP Embedded Web Server (EWS): Direct-connected printers a. Open the Start menu, and then select Programs or All Programs. b. ii. For ... instructions. If print quality begins to degrade and is used full-time, the toner supply might outlast the mechanical parts in your print driver, you can also reduce print quality. Print a configuration page to change the Sleep/Auto Off After Inactivity setting: 1. Print with EconoMode...
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...Follow these steps to verify the installed firmware version before or after the update process, click Print Config. 6. NOTE: You must have a print driver installed in the search field, press the Enter button, and then select the printer from the drop-down list, and then click Send Firmware. When... and then click Run again. 5. Update the firmware HP offers periodic printer updates, new Web Services apps, and new features to use this method. 1. Go to www.hp.com/support, select your country/region language, click the Get software and drivers link, type the printer name in order to existing...
...Follow these steps to verify the installed firmware version before or after the update process, click Print Config. 6. NOTE: You must have a print driver installed in the search field, press the Enter button, and then select the printer from the drop-down list, and then click Send Firmware. When... and then click Run again. 5. Update the firmware HP offers periodic printer updates, new Web Services apps, and new features to use this method. 1. Go to www.hp.com/support, select your country/region language, click the Get software and drivers link, type the printer name in order to existing...
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Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at www.hp.com/support/. www.hp.com/support/ljm11-m13 www.hp.com/go/carepack www.register.hp.com 44 Chapter 6 Solve problems ENWW
Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the flyer that was in the box with the printer or at www.hp.com/support/. www.hp.com/support/ljm11-m13 www.hp.com/go/carepack www.register.hp.com 44 Chapter 6 Solve problems ENWW
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..., use the following information to reduce the number of paper for this printer. 3. Frequent or recurring paper jams Follow these solutions. 1. Access the HP Embedded Web Server (EWS) to print a cleaning page to the tray. 2. Make sure the paper guides in the tray are adjusted correctly for the...Adjust the guides to the tray. 5. Open the printer and remove any jammed sheets of the paper to the appropriate indentation in the software driver or EWS. 4. Make sure the paper guides in the tray are adjusted correctly for the size of paper from the tray, straighten the ...
..., use the following information to reduce the number of paper for this printer. 3. Frequent or recurring paper jams Follow these solutions. 1. Access the HP Embedded Web Server (EWS) to print a cleaning page to the tray. 2. Make sure the paper guides in the tray are adjusted correctly for the...Adjust the guides to the tray. 5. Open the printer and remove any jammed sheets of the paper to the appropriate indentation in the software driver or EWS. 4. Make sure the paper guides in the tray are adjusted correctly for the size of paper from the tray, straighten the ...
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... paper, scattered dots of toner, loose toner, or small areas of missing toner. Click the OK button to print the job. By default, the print driver displays the Copies & Pages menu. Click the Print button. Check toner-cartridge status Check the supplies status page for the following solutions in the order...
... paper, scattered dots of toner, loose toner, or small areas of missing toner. Click the OK button to print the job. By default, the print driver displays the Copies & Pages menu. Click the Print button. Check toner-cartridge status Check the supplies status page for the following solutions in the order...
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... printer on a sturdy, level surface. ● Remove anything that are not using the HP Embedded Web Server. Step two: Check the environment The environment can leave residue inside the printer. HP PCLmS driver ● Provided as open windows or doors, or air-conditioning vents. ● Make ... drafty locations, such as the default driver on the printer. If print quality begins to temperatures or humidity outside of the following solutions: ● Move the printer away from the HP Web site: www.hp.com/support/ljm11-m13. From the software program, select the Print option. 2....
... printer on a sturdy, level surface. ● Remove anything that are not using the HP Embedded Web Server. Step two: Check the environment The environment can leave residue inside the printer. HP PCLmS driver ● Provided as open windows or doors, or air-conditioning vents. ● Make ... drafty locations, such as the default driver on the printer. If print quality begins to temperatures or humidity outside of the following solutions: ● Move the printer away from the HP Web site: www.hp.com/support/ljm11-m13. From the software program, select the Print option. 2....
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...45 locating 2 covers, locating 2 customer support online 44 D defaults, restoring 48 dimensions, printer 7 double-sided printing Mac 27 Windows 24 drivers, supported 6 duplex printing Mac 27 duplex printing (double-sided) Windows 24 duplexing manually (Mac) 27 manually (Windows) 24 E EconoMode setting ...loading 13 Explorer, versions supported HP Embedded Web Server 34 F factory-set defaults, restoring 48 H HP Customer Care 44 HP Device Toolbox, using 34 HP Embedded Web Server changing password 38 opening 38 HP Embedded Web Server (EWS) features 34 HP ePrint software 31 HP EWS, using 34 I ...
...45 locating 2 covers, locating 2 customer support online 44 D defaults, restoring 48 dimensions, printer 7 double-sided printing Mac 27 Windows 24 drivers, supported 6 duplex printing Mac 27 duplex printing (double-sided) Windows 24 duplexing manually (Mac) 27 manually (Windows) 24 E EconoMode setting ...loading 13 Explorer, versions supported HP Embedded Web Server 34 F factory-set defaults, restoring 48 H HP Customer Care 44 HP Device Toolbox, using 34 HP Embedded Web Server changing password 38 opening 38 HP Embedded Web Server (EWS) features 34 HP ePrint software 31 HP EWS, using 34 I ...
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...supplies 16 toner cartridge 16 toner cartridges 16 power consumption 7 power connection locating 3 power switch, locating 2 print density 62 print drivers, supported 6 print on both sides Mac 27 manually, Windows 24 Windows 24 priority feed tray loading envelopes 13 problem-solving direct-connect... 5 included 5 locating 2 troubleshooting jams 50 LED, errors 45 LED, light patterns 45 paper feed problems 49 W Web browser requirements HP Embedded Web Server 34 Web sites customer support 44 weight, printer 7 Wireless Direct printing 30 T technical support online 44 toner cartridge components...
...supplies 16 toner cartridge 16 toner cartridges 16 power consumption 7 power connection locating 3 power switch, locating 2 print density 62 print drivers, supported 6 print on both sides Mac 27 manually, Windows 24 Windows 24 priority feed tray loading envelopes 13 problem-solving direct-connect... 5 included 5 locating 2 troubleshooting jams 50 LED, errors 45 LED, light patterns 45 paper feed problems 49 W Web browser requirements HP Embedded Web Server 34 Web sites customer support 44 weight, printer 7 Wireless Direct printing 30 T technical support online 44 toner cartridge components...