HP LaserJet Pro CP1020 - Software Technical Reference
Page 20
...these steps: 1. Administrator documentation The following figure shows the Admin Documentation screen. The guide opens. The HP LaserJet Help and Learn Center provides step-by-step instructions for installing the printing-system software, and technical ...To navigate to open the HP LaserJet Help and Learn Center application. HP LaserJet Pro CP1020 Color Printer Series Install Notes The HP LaserJet Pro CP1020 Color Printer Series Install Notes (in .HTM format) contain important information about product features, instructions for performing specific tasks, including clearing jams and...
...these steps: 1. Administrator documentation The following figure shows the Admin Documentation screen. The guide opens. The HP LaserJet Help and Learn Center provides step-by-step instructions for installing the printing-system software, and technical ...To navigate to open the HP LaserJet Help and Learn Center application. HP LaserJet Pro CP1020 Color Printer Series Install Notes The HP LaserJet Pro CP1020 Color Printer Series Install Notes (in .HTM format) contain important information about product features, instructions for performing specific tasks, including clearing jams and...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 64
Help system The printer driver include a full-featured Help system to an arrow with printing and configuration options. Help is not selected on the Configure tab in response to ... provide assistance with a question mark. Warning icons Warning icons appear in Printer Properties, a warning icon appears next to specific product driver settings. Help "What's this ?" Use this ? Context-sensitive Help Press the Help button on the Finishing 50 Chapter 4 HP LaserJet Pro CP1020 Color Printer Series printer driver (Host-based raster driver) ENWW Help ● Context-sensitive Help...
Help system The printer driver include a full-featured Help system to an arrow with printing and configuration options. Help is not selected on the Configure tab in response to ... provide assistance with a question mark. Warning icons Warning icons appear in Printer Properties, a warning icon appears next to specific product driver settings. Help "What's this ?" Use this ? Context-sensitive Help Press the Help button on the Finishing 50 Chapter 4 HP LaserJet Pro CP1020 Color Printer Series printer driver (Host-based raster driver) ENWW Help ● Context-sensitive Help...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 65
tab. Click on the warning icon to display a pop up window that contains instructions for enabling the specific feature. Figure 4-1 Paper/Quality tab with warning icons ENWW Help system 51
tab. Click on the warning icon to display a pop up window that contains instructions for enabling the specific feature. Figure 4-1 Paper/Quality tab with warning icons ENWW Help system 51
HP LaserJet Pro CP1020 - Software Technical Reference
Page 66
... of the selected shortcut. 52 Chapter 4 HP LaserJet Pro CP1020 Color Printer Series printer driver (Host-based raster driver) ENWW The available settings depend on a particular system. Figure 4-2 Printing Shortcuts tab Select one of the defined shortcuts or custom printing shortcuts, and then click OK to print the job with specific printer driver settings. Printing Shortcuts tab features...
... of the selected shortcut. 52 Chapter 4 HP LaserJet Pro CP1020 Color Printer Series printer driver (Host-based raster driver) ENWW The available settings depend on a particular system. Figure 4-2 Printing Shortcuts tab Select one of the defined shortcuts or custom printing shortcuts, and then click OK to print the job with specific printer driver settings. Printing Shortcuts tab features...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 93
... Mac The following components are created by product vendors for a specific postscript printer or printer family. Use the Apple postscript printer driver that contains keywords and other information to specify product features, options, and settings. PPD files are not available from the printer driver. HP LaserJet Pro CP1020 Color Printer Series PDE A Print Dialog extension file can specify one or...
... Mac The following components are created by product vendors for a specific postscript printer or printer family. Use the Apple postscript printer driver that contains keywords and other information to specify product features, options, and settings. PPD files are not available from the printer driver. HP LaserJet Pro CP1020 Color Printer Series PDE A Print Dialog extension file can specify one or...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 109
... this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in laser printers. Use the following guidelines to the paper in very precise dots. clasps, snaps, windows, or coated ...9679; Use only letterhead or forms ● Do not use in laser printers. ENWW Special paper and print media guidelines table 95 CAUTION: HP LaserJet products use in laser printers. HP laser paper is approved for use in laser printers. ● Do not use glossy or coated paper designed for use fusers...
... this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in laser printers. Use the following guidelines to the paper in very precise dots. clasps, snaps, windows, or coated ...9679; Use only letterhead or forms ● Do not use in laser printers. ENWW Special paper and print media guidelines table 95 CAUTION: HP LaserJet products use in laser printers. HP laser paper is approved for use in laser printers. ● Do not use glossy or coated paper designed for use fusers...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 113
... includes the following components: ● HP LaserJet Help and Learn Center ● Status and Device Settings Application ● HP Color LaserJet CP1020 print driver ● HP Web Registration NOTE: The minimum software may... be installed instead of the recommended by choosing "Click here for the following components: ● HP Color LaserJet CP1020 print driver ● Status Application ENWW Windows Install Notes/Readme 99 INTRODUCTION PURPOSE OF THIS DOCUMENT This file provides specific...
... includes the following components: ● HP LaserJet Help and Learn Center ● Status and Device Settings Application ● HP Color LaserJet CP1020 print driver ● HP Web Registration NOTE: The minimum software may... be installed instead of the recommended by choosing "Click here for the following components: ● HP Color LaserJet CP1020 print driver ● Status Application ENWW Windows Install Notes/Readme 99 INTRODUCTION PURPOSE OF THIS DOCUMENT This file provides specific...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 116
...has been installed. Click the Ok button to continue. 13. NOTE: For Windows XP, click Start, and then click Printers and Faxes. 3. Select Create a new Port. Insert the HP Color LaserJet CP1020 CD into the box provided and click the Next button. For network connected products, use the following instructions to ... is not already in the Printers box, click the Next button to continue. 14. To keep the default product name click Next or type a new name and then click the Next button. 15. If you have more than one HP product, choose the specific product and then click Uninstall ...
...has been installed. Click the Ok button to continue. 13. NOTE: For Windows XP, click Start, and then click Printers and Faxes. 3. Select Create a new Port. Insert the HP Color LaserJet CP1020 CD into the box provided and click the Next button. For network connected products, use the following instructions to ... is not already in the Printers box, click the Next button to continue. 14. To keep the default product name click Next or type a new name and then click the Next button. 15. If you have more than one HP product, choose the specific product and then click Uninstall ...
HP LaserJet Pro CP1020 - Software Technical Reference
Page 119
... stop spooler and click OK. ● From the Start menu, click Run, type spool and click OK. Close the PRINTERS folder. ● From the Start menu, click Run, type net start spooler and click OK. ● Print a driver... page to verify product functionality. ENWW Troubleshooting 105 The C:\WINDOWS\SYSTEM32\SPOOL folder will appear. ● Double-click the PRINTERS folder and delete all files contained in the system tray, right-click the icon, and select Close or Disable. ●... software installation. To close an application that are correctly seated and within specifications.
... stop spooler and click OK. ● From the Start menu, click Run, type spool and click OK. Close the PRINTERS folder. ● From the Start menu, click Run, type net start spooler and click OK. ● Print a driver... page to verify product functionality. ENWW Troubleshooting 105 The C:\WINDOWS\SYSTEM32\SPOOL folder will appear. ● Double-click the PRINTERS folder and delete all files contained in the system tray, right-click the icon, and select Close or Disable. ●... software installation. To close an application that are correctly seated and within specifications.
HP LaserJet Pro CP1020 - User Guide
Page 5
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. NOTE: Notes provide important information to explain a concept or to avoid losing data or damaging the product. CAUTION: Cautions indicate procedures that you should follow to complete a task. ENWW iii Conventions used in this guide TIP: Tips provide helpful hints or shortcuts.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. NOTE: Notes provide important information to explain a concept or to avoid losing data or damaging the product. CAUTION: Cautions indicate procedures that you should follow to complete a task. ENWW iii Conventions used in this guide TIP: Tips provide helpful hints or shortcuts.
HP LaserJet Pro CP1020 - User Guide
Page 10
...Improve print quality ...111 Use the correct paper type setting in the printer driver 111 Adjust color settings in the printer driver 112 Use paper that meets HP specifications 113 Print a cleaning page ...114 Calibrate the product to align colors 114 Check the print cartridges 114 The product does not print or it...in the wireless networks list 123 The wireless network is not functioning 123 Solve product software problems ...125 Solve common Mac problems ...126 The printer driver is not listed in the Print & Fax list 126 The product name does not appear in the product list in the Print ...
...Improve print quality ...111 Use the correct paper type setting in the printer driver 111 Adjust color settings in the printer driver 112 Use paper that meets HP specifications 113 Print a cleaning page ...114 Calibrate the product to align colors 114 Check the print cartridges 114 The product does not print or it...in the wireless networks list 123 The wireless network is not functioning 123 Solve product software problems ...125 Solve common Mac problems ...126 The printer driver is not listed in the Print & Fax list 126 The product name does not appear in the product list in the Print ...
HP LaserJet Pro CP1020 - User Guide
Page 11
... Repack the product ...140 Appendix C Specifications ...141 Physical specifications ...142 Power consumption, electrical specifications, and acoustic emissions 142 Environmental specifications ...142 Appendix D Regulatory information ...143 FCC regulations ...144 Environmental product stewardship program 145 Protecting the environment 145 Ozone production ...145 Power consumption ...145 Paper use ...145 Plastics ...145 HP LaserJet print supplies 145 Return and recycling...
... Repack the product ...140 Appendix C Specifications ...141 Physical specifications ...142 Power consumption, electrical specifications, and acoustic emissions 142 Environmental specifications ...142 Appendix D Regulatory information ...143 FCC regulations ...144 Environmental product stewardship program 145 Protecting the environment 145 Ozone production ...145 Power consumption ...145 Paper use ...145 Plastics ...145 HP LaserJet print supplies 145 Return and recycling...
HP LaserJet Pro CP1020 - User Guide
Page 26
... follow the onscreen instructions. 4. Use an A-to the product and the computer. 2. Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, and Printer Dialog Extensions (PDEs) for Mac computers connected directly to specific HP printer features. The HP printer PPD and PDE files, in combination with Mac OS X computers. Install software for...
... follow the onscreen instructions. 4. Use an A-to the product and the computer. 2. Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, and Printer Dialog Extensions (PDEs) for Mac computers connected directly to specific HP printer features. The HP printer PPD and PDE files, in combination with Mac OS X computers. Install software for...
HP LaserJet Pro CP1020 - User Guide
Page 46
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause poor print quality, increased jams, and premature wear on the product. Special paper guidelines This product supports printing on special media. When ... labels. ● Use only transparencies that are approved for use in color laser printers. ● Do not use envelopes that are wrinkled, nicked, stuck together, or otherwise damaged. ● Do not use envelopes that have no control. CAUTION: HP LaserJet products use self-stick adhesives or other print media in accordance with the...
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause poor print quality, increased jams, and premature wear on the product. Special paper guidelines This product supports printing on special media. When ... labels. ● Use only transparencies that are approved for use in color laser printers. ● Do not use envelopes that are wrinkled, nicked, stuck together, or otherwise damaged. ● Do not use envelopes that have no control. CAUTION: HP LaserJet products use self-stick adhesives or other print media in accordance with the...
HP LaserJet Pro CP1020 - User Guide
Page 47
ENWW Understand paper use in laser printers. Media type Heavy paper Glossy or coated paper Do ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use glossy or coated paper designed for use in inkjet products. Do not ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. ● Use only glossy or coated paper that is approved for use 35
ENWW Understand paper use in laser printers. Media type Heavy paper Glossy or coated paper Do ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use glossy or coated paper designed for use in inkjet products. Do not ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. ● Use only glossy or coated paper that is approved for use 35
HP LaserJet Pro CP1020 - User Guide
Page 51
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljcp1020series. ● Everyday ◦ Plain ◦ Light ◦ Bond ◦ Recycled ● Presentation ◦ Matte paper ◦ Glossy paper ◦ ...paper ● Photo/Cover ◦ Matte cover paper ◦ Matte photo paper ◦ Photo glossy paper ◦ Glossy cards ● Other ◦ Color laser transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Heavy envelope ◦ Preprinted ◦ Prepunched ENWW Supported paper types 39
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljcp1020series. ● Everyday ◦ Plain ◦ Light ◦ Bond ◦ Recycled ● Presentation ◦ Matte paper ◦ Glossy paper ◦ ...paper ● Photo/Cover ◦ Matte cover paper ◦ Matte photo paper ◦ Photo glossy paper ◦ Glossy cards ● Other ◦ Color laser transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Heavy envelope ◦ Preprinted ◦ Prepunched ENWW Supported paper types 39
HP LaserJet Pro CP1020 - User Guide
Page 54
... to 10 envelopes Up to the information in the following table. Tray capacity Tray or bin Input tray Paper type Paper Envelopes Transparencies Postcards Glossy Specifications 60-220 g/m2 (16-59 lb) Print quality is assured for loading trays If you are using paper that requires... a specific orientation, load it according to 50 transparencies Paper orientation for HP media. 60-90 g/m2 (16-24 lb) 0.12-0.13 mm (0.0047-.0.0051 in) 135-176 g/m2 (36-47 lb) 130-220...
... to 10 envelopes Up to the information in the following table. Tray capacity Tray or bin Input tray Paper type Paper Envelopes Transparencies Postcards Glossy Specifications 60-220 g/m2 (16-59 lb) Print quality is assured for loading trays If you are using paper that requires... a specific orientation, load it according to 50 transparencies Paper orientation for HP media. 60-90 g/m2 (16-24 lb) 0.12-0.13 mm (0.0047-.0.0051 in) 135-176 g/m2 (36-47 lb) 130-220...
HP LaserJet Pro CP1020 - User Guide
Page 105
...sending a print job from a computer Step 1: Make sure that the product is set up correctly Make sure that the cable itself is not within specifications, plug the product directly into the wall, try a different outlet. 4. If an error message appears, resolve the error. Make sure that the ...Step 3: Check to deactivate the Auto-On\Auto-Off mode. 2. ENWW Solve problems checklist 93 Solve problems checklist Follow these measures restores power, contact HP Customer Care. Press the power button to turn on the back of these steps when trying to solve a problem with the product. ● Step...
...sending a print job from a computer Step 1: Make sure that the product is set up correctly Make sure that the cable itself is not within specifications, plug the product directly into the wall, try a different outlet. 4. If an error message appears, resolve the error. Make sure that the ...Step 3: Check to deactivate the Auto-On\Auto-Off mode. 2. ENWW Solve problems checklist 93 Solve problems checklist Follow these measures restores power, contact HP Customer Care. Press the power button to turn on the back of these steps when trying to solve a problem with the product. ● Step...
HP LaserJet Pro CP1020 - User Guide
Page 117
...The product picks up multiple sheets of paper If the product picks up paper from the tray, try these solutions. 1. Use only paper that meets HP specifications for this product. 2. Make sure the paper guides in the tray are printing on . 4. Prevent paper jams To reduce the number of paper...1. If it . Make sure the paper guides in the tray are touching the paper stack without bending it over. Use only paper that meets HP specifications for this product. 3. Use paper that has not previously been printed or copied on heavy, embossed, or perforated paper, use the manual feed ...
...The product picks up multiple sheets of paper If the product picks up paper from the tray, try these solutions. 1. Use only paper that meets HP specifications for this product. 2. Make sure the paper guides in the tray are printing on . 4. Prevent paper jams To reduce the number of paper...1. If it . Make sure the paper guides in the tray are touching the paper stack without bending it over. Use only paper that meets HP specifications for this product. 3. Use paper that has not previously been printed or copied on heavy, embossed, or perforated paper, use the manual feed ...
HP LaserJet Pro CP1020 - User Guide
Page 123
...-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color settings in the printer driver ● Use paper that meets HP specifications ● Print a cleaning page ● Calibrate the product to align colors ● Check the print cartridges Use the correct paper type setting in the...
...-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color settings in the printer driver ● Use paper that meets HP specifications ● Print a cleaning page ● Calibrate the product to align colors ● Check the print cartridges Use the correct paper type setting in the...