User Guide
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... ...41 Configure the printer using the Embedded Web Server (EWS 42 7 Supplies, accessories, and parts ...47 Order supplies, accessories, and parts ...48 Enable or disable the Cartridge Policy feature ...50 Replace the toner cartridge ...51 8 Solve problems ...53 HP support ...54 Printer is unable to print ...56 Cannot set up Web Services ...57 Interpret control-panel light patterns ...58 Interpret printer display codes ...61 Print printer reports ...64 Restore original factory defaults and settings 65 Cartridge low ...66 Printer does not pick up paper or misfeeds ...67 Clear paper jams ...70...
... ...41 Configure the printer using the Embedded Web Server (EWS 42 7 Supplies, accessories, and parts ...47 Order supplies, accessories, and parts ...48 Enable or disable the Cartridge Policy feature ...50 Replace the toner cartridge ...51 8 Solve problems ...53 HP support ...54 Printer is unable to print ...56 Cannot set up Web Services ...57 Interpret control-panel light patterns ...58 Interpret printer display codes ...61 Print printer reports ...64 Restore original factory defaults and settings 65 Cartridge low ...66 Printer does not pick up paper or misfeeds ...67 Clear paper jams ...70...
User Guide
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Reinstall or replace the cartridge to set up wireless using WPS. Paper light The Paper light blinks when the input tray is out of the printer. See Remove and replace the toner cartridge. 4 Chapter 1 Get started ENWW Press and hold (the Wireless button) to continue printing. Cartridge light When the Cartridge light is on, it indicates that the cartridge is a paper error. For more information, see Wireless status of paper, or when there is low on or off. If the Cartridge light blinks, you...
Reinstall or replace the cartridge to set up wireless using WPS. Paper light The Paper light blinks when the input tray is out of the printer. See Remove and replace the toner cartridge. 4 Chapter 1 Get started ENWW Press and hold (the Wireless button) to continue printing. Cartridge light When the Cartridge light is on, it indicates that the cartridge is a paper error. For more information, see Wireless status of paper, or when there is low on or off. If the Cartridge light blinks, you...
User Guide
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...option, (the Contrast setting icon). 3. If a printer error occurs, (the Information button) lights up wireless, press this button to resolve the error. Press (the Resume button) to acknowledge and resume printing. 8 Cancel button/ light Press (the Cancel button) to cancel a job. 9 Power button Press (the Power button) to turn the original over to complete authorization. 7 Resume button/light If the Resume light is on, the printer needs attention. Open Lid light This light flashes during the ID Card Copy mode. ENWW Control panel features 5 Press (the Menu button...
...option, (the Contrast setting icon). 3. If a printer error occurs, (the Information button) lights up wireless, press this button to resolve the error. Press (the Resume button) to acknowledge and resume printing. 8 Cancel button/ light Press (the Cancel button) to cancel a job. 9 Power button Press (the Power button) to turn the original over to complete authorization. 7 Resume button/light If the Resume light is on, the printer needs attention. Open Lid light This light flashes during the ID Card Copy mode. ENWW Control panel features 5 Press (the Menu button...
User Guide
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... supplies auto replenishment). Unless otherwise agreed, HP can modify or cancel these cloud-based solutions, the printer must be connected to set up Web Services. 40 Chapter 6 Configure your printer. NOTE: To use the Embedded Web Server (EWS). 3. Click the HP Web Services tab. 4. See Things to note when accessing EWS. ● If prompted for and install printer updates. Repeat the instructions above to set up the network. ● If a printer update is connected to finish setting up Web Services, make...
... supplies auto replenishment). Unless otherwise agreed, HP can modify or cancel these cloud-based solutions, the printer must be connected to set up Web Services. 40 Chapter 6 Configure your printer. NOTE: To use the Embedded Web Server (EWS). 3. Click the HP Web Services tab. 4. See Things to note when accessing EWS. ● If prompted for and install printer updates. Repeat the instructions above to set up the network. ● If a printer update is connected to finish setting up Web Services, make...
User Guide
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... default user name and password of the printer. - Accessing the website will not harm your printer ENWW User Name: admin - Configure the printer using the Embedded Web Server (EWS) Use the Embedded Web Server (EWS) to manage printing functions from your computer. ● View printer status information ● Check the information and status of the printing supplies. ● Receive notification of printer and supplies events ● View and change the network and the printer settings To access and use the Embedded Web Server...
... default user name and password of the printer. - Accessing the website will not harm your printer ENWW User Name: admin - Configure the printer using the Embedded Web Server (EWS) Use the Embedded Web Server (EWS) to manage printing functions from your computer. ● View printer status information ● Check the information and status of the printing supplies. ● Receive notification of printer and supplies events ● View and change the network and the printer settings To access and use the Embedded Web Server...
User Guide
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8 Solve problems ● HP support ● Printer is unable to print ● Cannot set up Web Services ● Interpret control-panel light patterns ● Interpret printer display codes ● Print printer reports ● Restore original factory defaults and settings ● Cartridge low ● Printer does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Resolving print quality problems ● Improve copy and scan image quality ● Solve wireless network problems ● Solve Ethernet connection problems ENWW 53
8 Solve problems ● HP support ● Printer is unable to print ● Cannot set up Web Services ● Interpret control-panel light patterns ● Interpret printer display codes ● Print printer reports ● Restore original factory defaults and settings ● Cartridge low ● Printer does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Resolving print quality problems ● Improve copy and scan image quality ● Solve wireless network problems ● Solve Ethernet connection problems ENWW 53
User Guide
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... www.hp.com/support/ ljM232eMFP, select your printer while installing the software, you need help with an HP support agent or the HP Virtual Agent online. Ask the community: Join the community forums to provide the following contact options are available for your printer: Get software and drivers: Download software, drivers, and firmware you can enjoy quicker service, more efficient support, and product support alerts. HP online support provides a variety of warranty customers may...
... www.hp.com/support/ ljM232eMFP, select your printer while installing the software, you need help with an HP support agent or the HP Virtual Agent online. Ask the community: Join the community forums to provide the following contact options are available for your printer: Get software and drivers: Download software, drivers, and firmware you can enjoy quicker service, more efficient support, and product support alerts. HP online support provides a variety of warranty customers may...
User Guide
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Learn more about setting up Web Services 57 ENWW Cannot set up Web Services To use the printer, it must always be connected to the Internet and Web Services must be enabled. Cannot set up Web Services.
Learn more about setting up Web Services 57 ENWW Cannot set up Web Services To use the printer, it must always be connected to the Internet and Web Services must be enabled. Cannot set up Web Services.
User Guide
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... printer display codes, see Connect your printer to clear the error. For more information, see Interpret printer display codes. Description The printer is complete. If the (the Information button) blinks, press it to update automatically (with an active Internet connection). ● When the printer is performing routine maintenance. Table 8-5 Green Light behavior Solid green light on the bar. Do not turn off the printer or disconnect the power before the update is in wireless setup mode. Print jobs...
... printer display codes, see Connect your printer to clear the error. For more information, see Interpret printer display codes. Description The printer is complete. If the (the Information button) blinks, press it to update automatically (with an active Internet connection). ● When the printer is performing routine maintenance. Table 8-5 Green Light behavior Solid green light on the bar. Do not turn off the printer or disconnect the power before the update is in wireless setup mode. Print jobs...
User Guide
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...toner cartridge area. Clear jam in manual-feed mode. See Clear paper jams. ENWW Interpret printer display codes 61 Go/02 The printer is empty. Alternatively, you can press (the Cancel button) to continue. When (the Open Lid light) blinks, open . After clearing the paper, press (the Resume button) to cancel the current job. Interpret printer display codes Table 8-7 Control-panel light patterns Code on display State of the printer Go/01 The printer is in the output tray area. Clear jam in the print job settings. Go/03 The paper type or size loaded...
...toner cartridge area. Clear jam in manual-feed mode. See Clear paper jams. ENWW Interpret printer display codes 61 Go/02 The printer is empty. Alternatively, you can press (the Cancel button) to continue. When (the Open Lid light) blinks, open . After clearing the paper, press (the Resume button) to cancel the current job. Interpret printer display codes Table 8-7 Control-panel light patterns Code on display State of the printer Go/01 The printer is in the output tray area. Clear jam in the print job settings. Go/03 The paper type or size loaded...
User Guide
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... An error occurred when attempting a wireless WPS connection. See Connect your printer to a Wi-Fi network using HP Smart (iOS, Android, and Windows 10)). Table 8-7 Control-panel light patterns (continued) Code on display State of the printer Action Er/07 The toner cartridge is an issue with the print engine. Break the job into smaller jobs that the cartridge is a problem with the scanner. Remove the protective sheet from the cartridge and that contain fewer pages and...
... An error occurred when attempting a wireless WPS connection. See Connect your printer to a Wi-Fi network using HP Smart (iOS, Android, and Windows 10)). Table 8-7 Control-panel light patterns (continued) Code on display State of the printer Action Er/07 The toner cartridge is an issue with the print engine. Break the job into smaller jobs that the cartridge is a problem with the scanner. Remove the protective sheet from the cartridge and that contain fewer pages and...
User Guide
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... print quality. Open the EWS, see cartridge replacement instructions. For graphical representation, see To open EWS using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. The cartridge does not need to alert you install a new toner cartridge. 1. Select the System tab, and then select Supply Settings. 3. To access, in the address/URL field. Cartridge low Cartridge is low Actual cartridge life remaining may vary. Select one of the following options...
... print quality. Open the EWS, see cartridge replacement instructions. For graphical representation, see To open EWS using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. The cartridge does not need to alert you install a new toner cartridge. 1. Select the System tab, and then select Supply Settings. 3. To access, in the address/URL field. Cartridge low Cartridge is low Actual cartridge life remaining may vary. Select one of the following options...
User Guide
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... other replaceable maintenance parts, the configuration report lists the genuine HP part numbers. 2. A genuine HP toner cartridge has "HP" on it, or has the HP logo on that toner cartridge has ended. By default, the print driver displays the Copies & Pages menu. Check to see To open EWS using HP Smart (iOS, Android, and Windows 10)) to install when print quality is very low. Step one: Find supplies information From the printer control panel, press (the Information button) to www.hp.com/go/learnaboutsupplies 80 Chapter 8 Solve problems...
... other replaceable maintenance parts, the configuration report lists the genuine HP part numbers. 2. A genuine HP toner cartridge has "HP" on it, or has the HP logo on that toner cartridge has ended. By default, the print driver displays the Copies & Pages menu. Check to see To open EWS using HP Smart (iOS, Android, and Windows 10)) to install when print quality is very low. Step one: Find supplies information From the printer control panel, press (the Information button) to www.hp.com/go/learnaboutsupplies 80 Chapter 8 Solve problems...
User Guide
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... removed. 2. Check the memory chip for use in better print quality. Using smoother paper generally results in laser printers. Follow these steps to begin the cleaning process. Use the following procedure to see To open EWS using HP Smart (iOS, Android, and Windows 10). 2. Open the EWS, see if the problem has resolved. In the Fuser Cleaning mode area, click Start to inspect the toner cartridge. 1. Click the System tab, and then click Service...
... removed. 2. Check the memory chip for use in better print quality. Using smoother paper generally results in laser printers. Follow these steps to begin the cleaning process. Use the following procedure to see To open EWS using HP Smart (iOS, Android, and Windows 10). 2. Open the EWS, see if the problem has resolved. In the Fuser Cleaning mode area, click Start to inspect the toner cartridge. 1. Click the System tab, and then click Service...
User Guide
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... soft in the paper tray and adjust the printer settings to www.hp.com/support/ljM232eMFP 86 Chapter 8 Solve problems ENWW The defect displays only in areas of the page. Make sure that the cartridge is installed correctly. 3. Table 8-11 Blank page - Check the paper type in nature. Use a different paper type. 4. Sample Table 8-13 Banding defects Description Sample Repetitive wide-pitch banding and Impulse bands: Dark or light lines which repeat down...
... soft in the paper tray and adjust the printer settings to www.hp.com/support/ljM232eMFP 86 Chapter 8 Solve problems ENWW The defect displays only in areas of the page. Make sure that the cartridge is installed correctly. 3. Table 8-11 Blank page - Check the paper type in nature. Use a different paper type. 4. Sample Table 8-13 Banding defects Description Sample Repetitive wide-pitch banding and Impulse bands: Dark or light lines which repeat down...
User Guide
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... the wireless access point. 2. If problem persists, see Printer is working correctly. 4. Temporarily turn off any third-party firewalls on your computer. 3. Make sure there are not connecting to run. 3. The wireless connection does not work after the wireless configuration completes 1. Update the firewall with the wireless signal. Compare the service set identifier (SSID) on the computer. Cannot connect more than 5 concurrent Wi-Fi Direct users. 4. ENWW Solve wireless network problems 93 Print...
... the wireless access point. 2. If problem persists, see Printer is working correctly. 4. Temporarily turn off any third-party firewalls on your computer. 3. Make sure there are not connecting to run. 3. The wireless connection does not work after the wireless configuration completes 1. Update the firewall with the wireless signal. Compare the service set identifier (SSID) on the computer. Cannot connect more than 5 concurrent Wi-Fi Direct users. 4. ENWW Solve wireless network problems 93 Print...
User Guide
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... for legal or regulatory reasons. If HP is valid in lost usergenerated data. This warranty gives you specific legal rights and you will be used . The level of warranty service you , the end-user customer, this HP Limited Warranty, that HP software will replace software which it was never intended to function for repair may be free from country/region to country/region, state...
... for legal or regulatory reasons. If HP is valid in lost usergenerated data. This warranty gives you specific legal rights and you will be used . The level of warranty service you , the end-user customer, this HP Limited Warranty, that HP software will replace software which it was never intended to function for repair may be free from country/region to country/region, state...
User Guide
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...H hardware recycling, Brazil 133 HP Customer Care 127 HP Device Toolbox, using 42 HP EWS, using 42 HP fraud Web site 119 I ICES-003 notice 141 ID Copy button 35 image quality check toner-cartridge status 80 image quality issues examples and solutions 83 input tray locating 2 interface ports locating 3 J jams locations 70 output-bin, clearing 78 tray, clearing 72 L label orientation 23 labels printing on 23 labels, loading 23 laser safety 141 laser safety statements Finland 142 license, software 121 M Material Safety Data Sheet (MSDS) 135 memory chip, toner cartridge description 120 Index 149
...H hardware recycling, Brazil 133 HP Customer Care 127 HP Device Toolbox, using 42 HP EWS, using 42 HP fraud Web site 119 I ICES-003 notice 141 ID Copy button 35 image quality check toner-cartridge status 80 image quality issues examples and solutions 83 input tray locating 2 interface ports locating 3 J jams locations 70 output-bin, clearing 78 tray, clearing 72 L label orientation 23 labels printing on 23 labels, loading 23 laser safety 141 laser safety statements Finland 142 license, software 121 M Material Safety Data Sheet (MSDS) 135 memory chip, toner cartridge description 120 Index 149
User Guide
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... low threshold settings 66 using when low 66 toner cartridges memory chips 120 non-HP 118 part numbers 49 recycling 131 warranty 117 tray jams, clearing 72 troubleshooting check toner-cartridge status 80 LED, errors 58, 61 LED, light patterns 58, 61 paper feed problems 67 wireless network 92 U USB port locating 3 W warranty 54 customer self repair 126 license 121 product 104 toner cartridges 117 waste disposal 132 Web sites customer support 127 fraud reports 119 Material Safety Data Sheet (MSDS) 135 weight, printer 98 Windows system requirements 97 wireless network troubleshooting 92 wireless...
... low threshold settings 66 using when low 66 toner cartridges memory chips 120 non-HP 118 part numbers 49 recycling 131 warranty 117 tray jams, clearing 72 troubleshooting check toner-cartridge status 80 LED, errors 58, 61 LED, light patterns 58, 61 paper feed problems 67 wireless network 92 U USB port locating 3 W warranty 54 customer self repair 126 license 121 product 104 toner cartridges 117 waste disposal 132 Web sites customer support 127 fraud reports 119 Material Safety Data Sheet (MSDS) 135 weight, printer 98 Windows system requirements 97 wireless network troubleshooting 92 wireless...
Reference Guide
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...Reference Guide HP LaserJet MFP M232e-M237e series Control panel Copy Options Copy button/light ID Card Copy button/light Information button/light Press to print a summary of paper or paper is jammed. Resume button/light Press when lit to network Solid light blue Connected/ready for 2 hours after first turning on lights and errors, visit hp.com/support/ljM232eMFP Cancel button/light Power button Wireless button Paper light Blinks when out of printer settings and status. Cartridge light Blinks when cartridge needs attention. See "Trouble with Wi-Fi setup?" Pulsing green Updating or...
...Reference Guide HP LaserJet MFP M232e-M237e series Control panel Copy Options Copy button/light ID Card Copy button/light Information button/light Press to print a summary of paper or paper is jammed. Resume button/light Press when lit to network Solid light blue Connected/ready for 2 hours after first turning on lights and errors, visit hp.com/support/ljM232eMFP Cancel button/light Power button Wireless button Paper light Blinks when out of printer settings and status. Cartridge light Blinks when cartridge needs attention. See "Trouble with Wi-Fi setup?" Pulsing green Updating or...