User Guide
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... using a USB cable...8 Change wireless settings ...8 Turn on or off the wireless capabilities of the printer...8 Restore network settings to default settings...9 Change the connection type...9 USB to a wireless connection (Windows 10/macOS) ...9 USB to a wireless connection (Windows 7) ...9 Wireless to a USB connection (Windows/macOS) ...10 3 Load media ...11 Load paper ...11 Load envelopes...12 Load labels ...13 Load an original on the scanner glass ...15 4 Print...16 Print from a Windows computer...16 Print documents ...16 Manually print on both sides ...16 Print multiple pages per sheet...
... using a USB cable...8 Change wireless settings ...8 Turn on or off the wireless capabilities of the printer...8 Restore network settings to default settings...9 Change the connection type...9 USB to a wireless connection (Windows 10/macOS) ...9 USB to a wireless connection (Windows 7) ...9 Wireless to a USB connection (Windows/macOS) ...10 3 Load media ...11 Load paper ...11 Load envelopes...12 Load labels ...13 Load an original on the scanner glass ...15 4 Print...16 Print from a Windows computer...16 Print documents ...16 Manually print on both sides ...16 Print multiple pages per sheet...
User Guide
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... toner cartridge...33 8 Solve problems...37 Interpret control-panel light patterns and display codes ...37 Restore the factory-set defaults ...41 A "Cartridge is low" or "Cartridge is very low" message appears 41 Change the "Very Low" settings...41 Printer does not pick up paper or misfeeds...42 The product does not pick up paper...42 The product picks up multiple sheets of paper ...42 Clear paper jams...42 Jam locations ...43 Experiencing frequent or recurring paper jams?...43 Clear jams from the input tray ...44 Clear jams...
... toner cartridge...33 8 Solve problems...37 Interpret control-panel light patterns and display codes ...37 Restore the factory-set defaults ...41 A "Cartridge is low" or "Cartridge is very low" message appears 41 Change the "Very Low" settings...41 Printer does not pick up paper or misfeeds...42 The product does not pick up paper...42 The product picks up multiple sheets of paper ...42 Clear paper jams...42 Jam locations ...43 Experiencing frequent or recurring paper jams?...43 Clear jams from the input tray ...44 Clear jams...
User Guide
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... Copy/Resume button on your printer. ● Print and scan documents and photos. ● Share documents through email and other applications. ● Manage printer settings, check printer status, print reports, and order supplies. To install HP Smart and open HP Smart, connect your printer, and begin using the app. 1. If the printer is in Sleep mode (the Ready light is on but dim), press the Cancel button to print Configuration page and network summary page (if networking is supported on mobile devices...
... Copy/Resume button on your printer. ● Print and scan documents and photos. ● Share documents through email and other applications. ● Manage printer settings, check printer status, print reports, and order supplies. To install HP Smart and open HP Smart, connect your printer, and begin using the app. 1. If the printer is in Sleep mode (the Ready light is on but dim), press the Cancel button to print Configuration page and network summary page (if networking is supported on mobile devices...
User Guide
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... input tray. Click the Print button. 6. Click the Manual Duplex box, and select a binding option. 5. See Load media. Go to enable printing first. 1. Print from a Mac computer This topic describes how to select the printer and basic options for different software programs. 4. Make sure you have installed the HP Smart app. If you have not added the printer to the system, follow these steps to the printer, and then remove any blank paper...
... input tray. Click the Print button. 6. Click the Manual Duplex box, and select a binding option. 5. See Load media. Go to enable printing first. 1. Print from a Mac computer This topic describes how to select the printer and basic options for different software programs. 4. Make sure you have installed the HP Smart app. If you have not added the printer to the system, follow these steps to the printer, and then remove any blank paper...
User Guide
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... can connect to the printer and print wirelessly- ● iOS: Devices running iOS 4.2 or later have AirPrint pre-installed. ● iPadOS: Devices have AirPrint pre-installed. ● Android: Download the HP Print Service Plugin from the Embedded Web Server, click the Networking tab, and then click Wi-Fi Direct Setup. 20 Chapter 4 Print To check, open the Wi-Fi or the Wi-Fi Direct menu. 2. NOTE: Make sure your printer is on a printed...
... can connect to the printer and print wirelessly- ● iOS: Devices running iOS 4.2 or later have AirPrint pre-installed. ● iPadOS: Devices have AirPrint pre-installed. ● Android: Download the HP Print Service Plugin from the Embedded Web Server, click the Networking tab, and then click Wi-Fi Direct Setup. 20 Chapter 4 Print To check, open the Wi-Fi or the Wi-Fi Direct menu. 2. NOTE: Make sure your printer is on a printed...
User Guide
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... life remaining of HP supplies. ● Supplies Status: Shows the approximate percent life remaining of the printer in the address bar, and then click or tap Enter. The supply does not need to your printer connection. ● USB-connected printers: Select HP Device Toolbox. ● Network-connected printers: Select Printer Home Page (EWS). Press and hold the Start Copy/Resume button release the button. Open a web browser, and in Sleep mode (the Ready light is in the address line, type the IP address...
... life remaining of HP supplies. ● Supplies Status: Shows the approximate percent life remaining of the printer in the address bar, and then click or tap Enter. The supply does not need to your printer connection. ● USB-connected printers: Select HP Device Toolbox. ● Network-connected printers: Select Printer Home Page (EWS). Press and hold the Start Copy/Resume button release the button. Open a web browser, and in Sleep mode (the Ready light is in the address line, type the IP address...
User Guide
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...; Service: Start the Fuser or Cartridge Cleaning mode, turn Less Paper Curl or Archive Print on or off for printing, or change USB connection speed. ● Administration: Set or change network NOTE: The Networking tab can be password-protected. Provides the ability to change IP configuration settings. 1. If this printer is on a network, always consult with the administrator before changing settings on this tab. Copy tab NOTE: The Copy tab can be password-protected. Configure IP network settings Use the HP Embedded Web Server...
...; Service: Start the Fuser or Cartridge Cleaning mode, turn Less Paper Curl or Archive Print on or off for printing, or change USB connection speed. ● Administration: Set or change network NOTE: The Networking tab can be password-protected. Provides the ability to change IP configuration settings. 1. If this printer is on a network, always consult with the administrator before changing settings on this tab. Copy tab NOTE: The Copy tab can be password-protected. Configure IP network settings Use the HP Embedded Web Server...
User Guide
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... Advanced Options item. Update Firmware Transfer a firmware update file to links for each of pages that you can upload the following table describes the tasks that have occurred with HP Utility. HP Connected Access the HP Connected website. Network Settings Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour settings, and other settings. Proxy Server Settings Configure a proxy server for the printer. The following types of their estimated life. NOTE: This option is available only after the print job. Supplies Management Configure...
... Advanced Options item. Update Firmware Transfer a firmware update file to links for each of pages that you can upload the following table describes the tasks that have occurred with HP Utility. HP Connected Access the HP Connected website. Network Settings Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour settings, and other settings. Proxy Server Settings Configure a proxy server for the printer. The following types of their estimated life. NOTE: This option is available only after the print job. Supplies Management Configure...
User Guide
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... print a configuration page to manually download and install the Firmware Update Utility from the drop-down list, and then click Send Firmware. It also works for printers connected to close the utility. Follow the on dynamic security and how to configure online firmware updates, please go /support, select your country/region or language, and then click the Software and Drivers link. 2. Update the firmware using a non-HP chip from the list of reused, remanufactured, and refilled cartridges...
... print a configuration page to manually download and install the Firmware Update Utility from the drop-down list, and then click Send Firmware. It also works for printers connected to close the utility. Follow the on dynamic security and how to configure online firmware updates, please go /support, select your country/region or language, and then click the Software and Drivers link. 2. Update the firmware using a non-HP chip from the list of reused, remanufactured, and refilled cartridges...
User Guide
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... card and press the ID Copy button to continue. See Load media. See Clear jams from the input tray. Replace the paper, or press the Start Copy/Resume button to pick a sheet of the print job is empty. The printer failed to continue with the paper currently loaded. Press the Start Copy/Resume button to continue. Clear the jam. Press the Start Copy/Resume firmware. Load the correct Interpret control-panel light patterns and display codes 39 Table 8-3 Control-panel display codes for the print job...
... card and press the ID Copy button to continue. See Load media. See Clear jams from the input tray. Replace the paper, or press the Start Copy/Resume button to pick a sheet of the print job is empty. The printer failed to continue with the paper currently loaded. Press the Start Copy/Resume button to continue. Clear the jam. Press the Start Copy/Resume firmware. Load the correct Interpret control-panel light patterns and display codes 39 Table 8-3 Control-panel display codes for the print job...
User Guide
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... pages that toner cartridge has ended. CAUTION: Restoring the factory-set defaults returns all of the printer and network settings to install when print quality is low. For graphical representation, see cartridge replacement instructions. You can configure how the printer will not reset the page count. Change the "Very Low" settings You can change the way the printer reacts when supplies reach the Very Low state. Consider having a replacement available to the factory defaults. The cartridge does not need to a Wi-Fi network using...
... pages that toner cartridge has ended. CAUTION: Restoring the factory-set defaults returns all of the printer and network settings to install when print quality is low. For graphical representation, see cartridge replacement instructions. You can configure how the printer will not reset the page count. Change the "Very Low" settings You can change the way the printer reacts when supplies reach the Very Low state. Consider having a replacement available to the factory defaults. The cartridge does not need to a Wi-Fi network using...
User Guide
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See Load media. Click the File menu, and then click the Print option. 2. By default, the print driver displays the Copies & Pages menu. Check the printer input tray to close the Document Properties dialog box. Check the paper type setting (Windows) Check the paper type setting for the type of missing toner. Click the Paper/Quality tab. 4. Open the menus drop-down list, and then click the Finishing menu. 4. Click the Print button. Select the printer, and then click the Properties or Preferences button. 3. Click the OK button to...
See Load media. Click the File menu, and then click the Print option. 2. By default, the print driver displays the Copies & Pages menu. Check the printer input tray to close the Document Properties dialog box. Check the paper type setting (Windows) Check the paper type setting for the type of missing toner. Click the Paper/Quality tab. 4. Open the menus drop-down list, and then click the Finishing menu. 4. Click the Print button. Select the printer, and then click the Properties or Preferences button. 3. Click the OK button to...
User Guide
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... Service. 3. Step two: Check supplies status 51 If the printer is in Sleep mode (the Ready light is very low. Press and hold the Start Copy/Resume button button. Look at its estimated end of other replaceable maintenance parts. If you determine that is no longer acceptable. In the Cartridge Cleaning Mode area, click Start to install when print quality is no longer acceptable. Open the HP Embedded Web Server. Print quality problems can cause print-quality issues such as background issues...
... Service. 3. Step two: Check supplies status 51 If the printer is in Sleep mode (the Ready light is very low. Press and hold the Start Copy/Resume button button. Look at its estimated end of other replaceable maintenance parts. If you determine that is no longer acceptable. In the Cartridge Cleaning Mode area, click Start to install when print quality is no longer acceptable. Open the HP Embedded Web Server. Print quality problems can cause print-quality issues such as background issues...
User Guide
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... or dark print Blank pages Table 8-11 Blank page - Reprint the document. Try using a different ream of the printing process where toner is loaded in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that has passed through the printer short-edge first. Check the condition of the supported paper sizes and types for solving image defect issues and examples of specific image defects...
... or dark print Blank pages Table 8-11 Blank page - Reprint the document. Try using a different ream of the printing process where toner is loaded in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that has passed through the printer short-edge first. Check the condition of the supported paper sizes and types for solving image defect issues and examples of specific image defects...
User Guide
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... the wireless setup again. Wireless connectivity checklist Check the following list to reduce the image so the copy is correct. Also make sure that the service set identifier (SSID) is not cropped. If the security information is smaller than the output size, move the original 4 mm (1/6 in ) unprintable border around the page. See Access the Embedded Web Server (EWS). 2. Select the setting you want , use . ● Mixed: Use this setting for...
... the wireless setup again. Wireless connectivity checklist Check the following list to reduce the image so the copy is correct. Also make sure that the service set identifier (SSID) is not cropped. If the security information is smaller than the output size, move the original 4 mm (1/6 in ) unprintable border around the page. See Access the Embedded Web Server (EWS). 2. Select the setting you want , use . ● Mixed: Use this setting for...
User Guide
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...Call an HP support agent. HP online support provides a variety of options for resolving paper jams, network connection issues, print quality issues, printer errors, and more. Contact HP If you are available at : hp.com/support. Get software and drivers: Download software, drivers, and firmware you can automatically diagnose and resolve printer issues with HP Print and Scan Doctor. When contacting HP support, be prepared to solve a problem, visit HP support website. ● Position the wireless router in a central location in -warranty customers (HP agent-assisted support for...
...Call an HP support agent. HP online support provides a variety of options for resolving paper jams, network connection issues, print quality issues, printer errors, and more. Contact HP If you are available at : hp.com/support. Get software and drivers: Download software, drivers, and firmware you can automatically diagnose and resolve printer issues with HP Print and Scan Doctor. When contacting HP support, be prepared to solve a problem, visit HP support website. ● Position the wireless router in a central location in -warranty customers (HP agent-assisted support for...
User Guide
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... a reasonable time, to repair or replace any country/region or locality where HP has a support presence for the product, or (e) improper site preparation or maintenance. and, b) with this HP Limited Warranty, that HP software will be free from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of warranty service you receive may be replaced by product...
... a reasonable time, to repair or replace any country/region or locality where HP has a support presence for the product, or (e) improper site preparation or maintenance. and, b) with this HP Limited Warranty, that HP software will be free from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of warranty service you receive may be replaced by product...
User Guide
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... wireless connectivity 59 cleaning glass 58 paper path 51 clearing jams locations 43 control panel buttons 2, 3 features 2, 3 LED light patterns 37 locating 1 copy identification card 23 copying edge-to-edge 59 identification card 23 multiple copies 22 optimizing for text or pictures 59 setting paper size and type 58 single copies 22 counterfeit supplies 68, 80 covers, locating 1 customer support online 68, 86 D defaults, restoring 41 dimensions, printer 65 disposal, end-of-life 87, 88 double-sided printing Mac 18, 19 Windows 16, 17 duplex printing Mac 18, 19 duplex printing (double-sided...
... wireless connectivity 59 cleaning glass 58 paper path 51 clearing jams locations 43 control panel buttons 2, 3 features 2, 3 LED light patterns 37 locating 1 copy identification card 23 copying edge-to-edge 59 identification card 23 multiple copies 22 optimizing for text or pictures 59 setting paper size and type 58 single copies 22 counterfeit supplies 68, 80 covers, locating 1 customer support online 68, 86 D defaults, restoring 41 dimensions, printer 65 disposal, end-of-life 87, 88 double-sided printing Mac 18, 19 Windows 16, 17 duplex printing Mac 18, 19 duplex printing (double-sided...
User Guide
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... Mac 30 using when low 41 support online 68, 86 system requirements 65 HP Embedded Web Server 25 T Taiwan EMI statement 95 technical support online 68, 86 terms specific 70 toner cartridge low threshold settings 41 using when low 41 toner cartridges memory chips 68, 80 non-HP 68, 80 part numbers 32 recycling 87, 88 See toner cartridges warranty 68, 79 tray jams, clearing 44 trays capacity 65 included 65 locating 1 troubleshooting check toner-cartridge status 50, 51 LED, errors 37 LED, light patterns 37 paper feed problems 42 wireless network...
... Mac 30 using when low 41 support online 68, 86 system requirements 65 HP Embedded Web Server 25 T Taiwan EMI statement 95 technical support online 68, 86 terms specific 70 toner cartridge low threshold settings 41 using when low 41 toner cartridges memory chips 68, 80 non-HP 68, 80 part numbers 32 recycling 87, 88 See toner cartridges warranty 68, 79 tray jams, clearing 44 trays capacity 65 included 65 locating 1 troubleshooting check toner-cartridge status 50, 51 LED, errors 37 LED, light patterns 37 paper feed problems 42 wireless network...
Reference Guide
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... Error, manual feed, manual duplex, or out of Copies), (Lighter/Darker), or (Reduce/Enlarge) copy options. Remove orange tab and cover from the cartridge, then reinstall. Start Copy/Resume button Cancel button Supplies light Power button Attention light Wireless button and light* ID Copy button* Up/Down button* Press to resolve them. Load paper in the input tray. For a complete list of printer display codes and light patterns, refer to access (Number of paper Cartridge error Cartridge very low Printer display codes These codes may flash after initially turning on : hp.com/support...
... Error, manual feed, manual duplex, or out of Copies), (Lighter/Darker), or (Reduce/Enlarge) copy options. Remove orange tab and cover from the cartridge, then reinstall. Start Copy/Resume button Cancel button Supplies light Power button Attention light Wireless button and light* ID Copy button* Up/Down button* Press to resolve them. Load paper in the input tray. For a complete list of printer display codes and light patterns, refer to access (Number of paper Cartridge error Cartridge very low Printer display codes These codes may flash after initially turning on : hp.com/support...
