HP LaserJet 4100mfp -User Guide
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...all cables, and turn the MFP on page 86 for support. 146 Appendix D - If an error message appears, the DIMM might have been updated to the map that the control panel shows READY. System administrator guide EN 10 10 Close the DIMM access door. Note If you printed earlier.... Make sure that you installed a new firmware DIMM, the Firmware Datacode listed in the affected menus. If any values are different, make the appropriate changes in the upper-left block of the MFP ...
...all cables, and turn the MFP on page 86 for support. 146 Appendix D - If an error message appears, the DIMM might have been updated to the map that the control panel shows READY. System administrator guide EN 10 10 Close the DIMM access door. Note If you printed earlier.... Make sure that you installed a new firmware DIMM, the Firmware Datacode listed in the affected menus. If any values are different, make the appropriate changes in the upper-left block of the MFP ...
Service Manual
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... guide (clear mylar strip 37 User-replaceable parts 39 Replacing user-replaceable parts 39 Updating product firmware 41 Downloading a remote firmware update 41 Installing the update 41 RFU installation messages 41 Using HP Web JetAdmin (single update 42 Using HP Web JetAdmin (multiple or unattended update 42 Windows parallel connection (local printer 43 Windows parallel connection (network printer 43...
... guide (clear mylar strip 37 User-replaceable parts 39 Replacing user-replaceable parts 39 Updating product firmware 41 Downloading a remote firmware update 41 Installing the update 41 RFU installation messages 41 Using HP Web JetAdmin (single update 42 Using HP Web JetAdmin (multiple or unattended update 42 Windows parallel connection (local printer 43 Windows parallel connection (network printer 43...
Service Manual
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... Firmware-update event-log errors 119 Control-panel error messages 120 Troubleshooting copy processor board LEDs 125 Service menu 127 General ADF jam troubleshooting 128 Image-quality checks 136 Image defects 138 Technical support websites 144 Accessories and supplies 145 Consumables 145 Screws used in the ADF unit and scan unit 146 HP LaserJet 4100...
... Firmware-update event-log errors 119 Control-panel error messages 120 Troubleshooting copy processor board LEDs 125 Service menu 127 General ADF jam troubleshooting 128 Image-quality checks 136 Image defects 138 Technical support websites 144 Accessories and supplies 145 Consumables 145 Screws used in the ADF unit and scan unit 146 HP LaserJet 4100...
Service Manual
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... guide (clear mylar strip 37 User-replaceable parts 39 Replacing user-replaceable parts 39 Updating product firmware 41 Downloading a remote firmware update 41 Installing the update 41 RFU installation messages 41 Using HP Web JetAdmin (single update 42 Using HP Web JetAdmin (multiple or unattended update). . . . 42 Windows parallel connection (local printer 43 Windows parallel connection (network printer 43...
... guide (clear mylar strip 37 User-replaceable parts 39 Replacing user-replaceable parts 39 Updating product firmware 41 Downloading a remote firmware update 41 Installing the update 41 RFU installation messages 41 Using HP Web JetAdmin (single update 42 Using HP Web JetAdmin (multiple or unattended update). . . . 42 Windows parallel connection (local printer 43 Windows parallel connection (network printer 43...
Service Manual
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... .RFU file information. q Performing Upgrading For Help Press? • This message appears while the printer is a self-extracting .EXE file. Updating product firmware Hint Note Downloading a remote firmware update The HP LaserJet 4100mfp product supports remote firmware updates (RFUs). The RFU file on page 144). Look for example, configure device settings) revert to downloading printing-system software and...
... .RFU file information. q Performing Upgrading For Help Press? • This message appears while the printer is a self-extracting .EXE file. Updating product firmware Hint Note Downloading a remote firmware update The HP LaserJet 4100mfp product supports remote firmware updates (RFUs). The RFU file on page 144). Look for example, configure device settings) revert to downloading printing-system software and...
Service Manual
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... CRITERIA (OPTIONAL): field, type your hard drive to update multiple MFP products or perform an unattended installation. 1 Start the HP Web JetAdmin program. 2 Create a device group. Download the update from your MFP model number (for example, 4100) • Click GO. 3 In the DEVICE LIST... the website http://www.hp.com/go /lj4100_firmware and follow the steps below to the HP Web JetAdmin server. Using HP Web JetAdmin (multiple or unattended update) This procedure requires Web JetAdmin version 6.1 or later. CHOOSE: drop-down menu. 8 Click UPDATE FIRMWARE. HP Web JetAdmin sends the ...
... CRITERIA (OPTIONAL): field, type your hard drive to update multiple MFP products or perform an unattended installation. 1 Start the HP Web JetAdmin program. 2 Create a device group. Download the update from your MFP model number (for example, 4100) • Click GO. 3 In the DEVICE LIST... the website http://www.hp.com/go /lj4100_firmware and follow the steps below to the HP Web JetAdmin server. Using HP Web JetAdmin (multiple or unattended update) This procedure requires Web JetAdmin version 6.1 or later. CHOOSE: drop-down menu. 8 Click UPDATE FIRMWARE. HP Web JetAdmin sends the ...
Service Manual
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... 3 Press the computer's ENTER key. Note Hint Note Windows parallel connection (local printer) Download the update from the website http://www.hp.com/go /lj4100_firmware and follow the steps below to update the firmware on a non-shared local printer. The LaserJet 4100mfp series uses a type-B parallel cable to connect to a computer's LPT1 port. 1 Open a MS...
... 3 Press the computer's ENTER key. Note Hint Note Windows parallel connection (local printer) Download the update from the website http://www.hp.com/go /lj4100_firmware and follow the steps below to update the firmware on a non-shared local printer. The LaserJet 4100mfp series uses a type-B parallel cable to connect to a computer's LPT1 port. 1 Open a MS...
Service Manual
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... required). Attempt the RFU installation again. q Power Cycle Occurred During Wait For Printer To Reinitialize • Update was removed) • No update occurred. Hint The HP LaserJet 4100mfp product contains a backup copy of the latest version of the firmware, some reason. Attempt the RFU installation again. Turn the MFP power off , and then back on...
... required). Attempt the RFU installation again. q Power Cycle Occurred During Wait For Printer To Reinitialize • Update was removed) • No update occurred. Hint The HP LaserJet 4100mfp product contains a backup copy of the latest version of the firmware, some reason. Attempt the RFU installation again. Turn the MFP power off , and then back on...
Service Manual
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... troubleshooting "Basic troubleshooting" on page 114 Does the MFP perform the initialization and power-on page 119. If a remote firmware update installation fails, see "RFU installation error messages" on page 44 and/or "Firmware-update event-log errors" on sequence? "Control-panel messages" on page 140 This section contains information about troubleshooting paper-path...
... troubleshooting "Basic troubleshooting" on page 114 Does the MFP perform the initialization and power-on page 119. If a remote firmware update installation fails, see "RFU installation error messages" on page 44 and/or "Firmware-update event-log errors" on sequence? "Control-panel messages" on page 140 This section contains information about troubleshooting paper-path...
Service Manual
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...board is firmly seated in the incoming upgrade is different from the MFP, press STOP to stop printing, and print the event log. Firmware-update event-log errors Event-log display Explanation 99.01.00 The cyclical redundancy code (CRC) value in its connector. 2. Verify that ... control panel will display Event Log Is Empty. Even if you cannot print the event log, you are using the correct firmware upgrade version and try upgrading the firmware again. 1. Recommended action 1. Use the navigation buttons to display the 50 most recent events, with the most recent first...
...board is firmly seated in the incoming upgrade is different from the MFP, press STOP to stop printing, and print the event log. Firmware-update event-log errors Event-log display Explanation 99.01.00 The cyclical redundancy code (CRC) value in its connector. 2. Verify that ... control panel will display Event Log Is Empty. Even if you cannot print the event log, you are using the correct firmware upgrade version and try upgrading the firmware again. 1. Recommended action 1. Use the navigation buttons to display the 50 most recent events, with the most recent first...
Service Manual
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..." on the intermediate PCB. 3. See the HP LaserJet 4100 series printer service manual for more information. Wait until the cleaning page has printed. 2. Resend Upgrade The firmware image was corrupted during an upgrade operation. Start the firmware upgrade operation over. Verify that the copy processor...124. Close the ADF door. Reload the source document and press START to 2.5 minutes. 1. See "Downloading a remote firmware update" on page 57. 5. Wait until the cleaning page has printed. 2. Check for loose connectors or pinched and frayed wires. 4. Verify ...
..." on the intermediate PCB. 3. See the HP LaserJet 4100 series printer service manual for more information. Wait until the cleaning page has printed. 2. Resend Upgrade The firmware image was corrupted during an upgrade operation. Start the firmware upgrade operation over. Verify that the copy processor...124. Close the ADF door. Reload the source document and press START to 2.5 minutes. 1. See "Downloading a remote firmware update" on page 57. 5. Wait until the cleaning page has printed. 2. Check for loose connectors or pinched and frayed wires. 4. Verify ...
Service Manual
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...from the ADF or glass)-no on page 116). Reload the MFP firmware (see the hint in the HP LaserJet 9000mfp. Reseat the memory DIMM (see "Copy processor board" on page 41). Hint The LED patterns an HP LaserJet 4100/4101mfp displays are mounted. OFF OFF OFF OFF Alternates between Power Select ...Flashing READY, POWERSAVE ON, q Print (a configuration page)-yes Normal ready state. No action or PAUSED q Copy (from the ADF or glass)-no update" on page 57). For information about the q Send (digital sending)-yes PAUSED or POWERSAVE ON modes, see and Check Cables And Cycle q ...
...from the ADF or glass)-no on page 116). Reload the MFP firmware (see the hint in the HP LaserJet 9000mfp. Reseat the memory DIMM (see "Copy processor board" on page 41). Hint The LED patterns an HP LaserJet 4100/4101mfp displays are mounted. OFF OFF OFF OFF Alternates between Power Select ...Flashing READY, POWERSAVE ON, q Print (a configuration page)-yes Normal ready state. No action or PAUSED q Copy (from the ADF or glass)-no update" on page 57). For information about the q Send (digital sending)-yes PAUSED or POWERSAVE ON modes, see and Check Cables And Cycle q ...
Service Manual
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C9148-90909 7 Troubleshooting 131 CPB firmware version (flash DIMM) This might not change when a remote firmware update is installed Formatter firmware (print engine) version (located on the hard disk) This changes when a remote firmware update is installed, an HP JetDirect configuration page will also be printed. Hint Sample configuration page If an HP JetDirect EIO card is successfully installed LDAP and SMTP information was now appears on the configuration page A D B E C F Figure 89.
C9148-90909 7 Troubleshooting 131 CPB firmware version (flash DIMM) This might not change when a remote firmware update is installed Formatter firmware (print engine) version (located on the hard disk) This changes when a remote firmware update is installed, an HP JetDirect configuration page will also be printed. Hint Sample configuration page If an HP JetDirect EIO card is successfully installed LDAP and SMTP information was now appears on the configuration page A D B E C F Figure 89.
Service Manual
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JetDirect page Use the JetDirect page to view current network settings, to help troubleshoot MFP problems, or to verify network statistics or protocol information. Network statistics C. HP JetDirect configuration B. Sample JetDirect page 132 Troubleshooting C9148-90909 Protocol information Jet Direct firmware can be updated, but is not updated when a remote firmware A upgrade is installed B C Figure 90. JetDirect-page elements A.
JetDirect page Use the JetDirect page to view current network settings, to help troubleshoot MFP problems, or to verify network statistics or protocol information. Network statistics C. HP JetDirect configuration B. Sample JetDirect page 132 Troubleshooting C9148-90909 Protocol information Jet Direct firmware can be updated, but is not updated when a remote firmware A upgrade is installed B C Figure 90. JetDirect-page elements A.
Service Manual
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...EconoMode 137 electrostatic discharge (ESD) 70 enlarging copy size 15, 30 envelope feeder 145 error messages control panel 120 event log 117 firmware updates 44 language settings 117 ESD (electrostatic discharge) 70 event log clearing 127 displaying or printing 117 exposure system operations 52 F fan... numbers 147 removing and replacing 24, 70 user-replaceable 39 file directory page 135 filter, intake fan 86 firmware updates configuration page 130 downloading 41 HP Web JetAdmin procedures 42 troubleshooting 44, 119 Windows parallel connection procedures 43 flatbed components 55, 126 removing 90 ...
...EconoMode 137 electrostatic discharge (ESD) 70 enlarging copy size 15, 30 envelope feeder 145 error messages control panel 120 event log 117 firmware updates 44 language settings 117 ESD (electrostatic discharge) 70 event log clearing 127 displaying or printing 117 exposure system operations 52 F fan... numbers 147 removing and replacing 24, 70 user-replaceable 39 file directory page 135 filter, intake fan 86 firmware updates configuration page 130 downloading 41 HP Web JetAdmin procedures 42 troubleshooting 44, 119 Windows parallel connection procedures 43 flatbed components 55, 126 removing 90 ...
Service Manual
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mylar strip, cleaning 36, 37 N networks, firmware updates 42, 43 numbers, part alphabetical list 162 numerical list 164 NVRAM initialization 46 O operations ADF document-feed system 67 component diagrams 54 copy processor board (..., 138 R RAM copy processor board operations 57 part numbers 145 Ready light 30 ready mode 30, 114 reducing copy size 15, 30 remote firmware updates (RFUs) configuration page 130 HP Web JetAdmin procedures 42 installation 41 troubleshooting 44, 119 Windows parallel connection procedures 43 removing parts 70 repair. See service replacement parts alphabetical...
mylar strip, cleaning 36, 37 N networks, firmware updates 42, 43 numbers, part alphabetical list 162 numerical list 164 NVRAM initialization 46 O operations ADF document-feed system 67 component diagrams 54 copy processor board (..., 138 R RAM copy processor board operations 57 part numbers 145 Ready light 30 ready mode 30, 114 reducing copy size 15, 30 remote firmware updates (RFUs) configuration page 130 HP Web JetAdmin procedures 42 installation 41 troubleshooting 44, 119 Windows parallel connection procedures 43 removing parts 70 repair. See service replacement parts alphabetical...
Service Manual
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RFUs (remote firmware updates) configuration page 130 HP Web JetAdmin procedures 42 installation 41 troubleshooting 44, 119 Windows parallel connection procedures 43 right-side cover, removing 82 rollers diagrams 56, 160 operations 67, ... removing 76 C9148-90909 serial number 19, 127 service agreements 25 approach 24 HP LaserJet 4000 comparison 146 manuals 14 menu 32, 127 removing and replacing parts 70, 72 tools, required 70 user-replaceable parts 39 settings, default firmware updates 41 menu map 33 restoring 30 size specifications media 18 MFP 16 skew specifications...
RFUs (remote firmware updates) configuration page 130 HP Web JetAdmin procedures 42 installation 41 troubleshooting 44, 119 Windows parallel connection procedures 43 right-side cover, removing 82 rollers diagrams 56, 160 operations 67, ... removing 76 C9148-90909 serial number 19, 127 service agreements 25 approach 24 HP LaserJet 4000 comparison 146 manuals 14 menu 32, 127 removing and replacing parts 70, 72 tools, required 70 user-replaceable parts 39 settings, default firmware updates 41 menu map 33 restoring 30 size specifications media 18 MFP 16 skew specifications...
Service Manual
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... 123 skew 128, 139 software 144 supplies status page 133 wiring diagrams 142 U UNIX firmware upgrades 41 unplugging power supply 70 updating firmware configuration page 130 downloading 41 HP Web JetAdmin procedures 42 troubleshooting 44, 119 Windows parallel connection procedures 43 usage page 134 ...vertical lines, troubleshooting 139 voltage, power supply 63 W walk-up copying 31 warning messages 120 Web JetAdmin firmware updates 42 websites, HP 25, 144 weight print cartridge 137 product specifications 16 Windows, firmware updates 43 wiring diagrams 142 troubleshooting 116 172 Index C9148-90909
... 123 skew 128, 139 software 144 supplies status page 133 wiring diagrams 142 U UNIX firmware upgrades 41 unplugging power supply 70 updating firmware configuration page 130 downloading 41 HP Web JetAdmin procedures 42 troubleshooting 44, 119 Windows parallel connection procedures 43 usage page 134 ...vertical lines, troubleshooting 139 voltage, power supply 63 W walk-up copying 31 warning messages 120 Web JetAdmin firmware updates 42 websites, HP 25, 144 weight print cartridge 137 product specifications 16 Windows, firmware updates 43 wiring diagrams 142 troubleshooting 116 172 Index C9148-90909