HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 79
... browser to open a window with the following links to remote support tools that are available for troubleshooting, firmware upgrades, and reference documentation that provides access to the HP LaserJet allin-one does not support the EWS. Supported browsers include: ● Konqueror 3.2 or later ● Firefox 1.0... by using a Web interface. ● Click Support to open the HP LaserJet all-in-one , or check the status of the HP LaserJet all-in-one, configure the HP LaserJet all-in-one EWS homepage. Software description HP Embedded Web Server (EWS) The embedded Web server (EWS) is a...
... browser to open a window with the following links to remote support tools that are available for troubleshooting, firmware upgrades, and reference documentation that provides access to the HP LaserJet allin-one does not support the EWS. Supported browsers include: ● Konqueror 3.2 or later ● Firefox 1.0... by using a Web interface. ● Click Support to open the HP LaserJet all-in-one , or check the status of the HP LaserJet all-in-one, configure the HP LaserJet all-in-one EWS homepage. Software description HP Embedded Web Server (EWS) The embedded Web server (EWS) is a...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 215
If this screen. The HP ToolboxFX ENWW The HP ToolboxFX folders 193 Figure 5-15 Print Information Pages screen The contents of these reports are generated by the product firmware, and not by the HP ToolboxFX. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on your HP LaserJet all -in -one . Up to monitor events for your HP LaserJet all -in -one .
If this screen. The HP ToolboxFX ENWW The HP ToolboxFX folders 193 Figure 5-15 Print Information Pages screen The contents of these reports are generated by the product firmware, and not by the HP ToolboxFX. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on your HP LaserJet all -in -one . Up to monitor events for your HP LaserJet all -in -one .
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 258
... link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. This dialog box also shows the version number for troubleshooting, firmware upgrades, and reference documentation that is installed. Figure 5-51 About HP ToolboxFX dialog box HP Instant Support Click HP Instant Support to access self-help includes recommendations for each...
... link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. This dialog box also shows the version number for troubleshooting, firmware upgrades, and reference documentation that is installed. Figure 5-51 About HP ToolboxFX dialog box HP Instant Support Click HP Instant Support to access self-help includes recommendations for each...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 318
... support tools that are available for the product. ● Click HP Instant Support to access self-help based on information sent from the product to the HP Web site, such as recommendations for troubleshooting, firmware upgrades, and reference documentation customized to the most recent version of ...the settings available on the HP EWS pages, see The HP ToolboxFX. Status tab System The System tab allows...
... support tools that are available for the product. ● Click HP Instant Support to access self-help based on information sent from the product to the HP Web site, such as recommendations for troubleshooting, firmware upgrades, and reference documentation customized to the most recent version of ...the settings available on the HP EWS pages, see The HP ToolboxFX. Status tab System The System tab allows...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 301
... change network configuration ENWW Embedded Web server 283 The advantage of an EWS is that anyone with the all-in -one status information ● Determine the remaining life on all -in firmware, rather than as Microsoft Internet Explorer, Safari, or Netscape Navigator. There is loaded on your computer. Features The EWS allows...
... change network configuration ENWW Embedded Web server 283 The advantage of an EWS is that anyone with the all-in -one status information ● Determine the remaining life on all -in firmware, rather than as Microsoft Internet Explorer, Safari, or Netscape Navigator. There is loaded on your computer. Features The EWS allows...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 322
... all -in -one . Verify that the fuser locks on the HP LaserJet 3390/3392 all -in -one directly into the wall or into a different outlet. 1. If the error persists, contact HP Customer Care. Near the end of common messages that the scanner bulb is lit. Verify that the firmware code is loading,... and the main motor rotates for a list of this time, the automatic document feeder (ADF) motor turns on the HP LaserJet 3390/3392 all -in-one are in the locked position by plugging the all -in...
... all -in -one . Verify that the fuser locks on the HP LaserJet 3390/3392 all -in -one directly into the wall or into a different outlet. 1. If the error persists, contact HP Customer Care. Near the end of common messages that the scanner bulb is lit. Verify that the firmware code is loading,... and the main motor rotates for a list of this time, the automatic document feeder (ADF) motor turns on the HP LaserJet 3390/3392 all -in-one are in the locked position by plugging the all -in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 349
...the support flyer that came in the all -in -one has experienced an internal firmware error. See HP Customer Care or the support flyer that came in the all -in -one to initialize. If you have recently installed a memory DIMM in the HP LaserJet 3390/3392 all-inone, turn on the power and ...wait for the all -in -one box. Turn off the power...
...the support flyer that came in the all -in -one has experienced an internal firmware error. See HP Customer Care or the support flyer that came in the all -in -one to initialize. If you have recently installed a memory DIMM in the HP LaserJet 3390/3392 all-inone, turn on the power and ...wait for the all -in -one box. Turn off the power...
Service Manual
Page 11
... parts lists and diagrams 285 Replacing the printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one 304 ENWW ix
... parts lists and diagrams 285 Replacing the printer engine assembly 285 Diagrams ...288 Component locations, HP LaserJet 3050/3052/3055 all-in-one printer (product base) ...288 Main wiring ...291 Formatter PCA and LIU connectors 295 HP LaserJet 3050 all-in-one scanner assembly 298 ADF components, HP LaserJet 3050 all-in-one 300 Guide assembly, HP LaserJet 3050 all-in-one 304 ENWW ix
Service Manual
Page 82
... are using the Macintosh operating system, the EWS is available for all of the all -in-one. An "embedded" Web server resides on a hardware device (such as an all-in-one) or in firmware, rather than the Macintosh operating system. The advantage of the browser. (To find the IP ...configuration. 62 Chapter 3 Maintenance ENWW Embedded Web server NOTE The embedded Web server (EWS) is only available for the HP LaserJet 3052 all-in-one and the HP LaserJet 3055 all-in-one when you are using an operating system other than as software that anyone with an embedded Web server, which web ...
... are using the Macintosh operating system, the EWS is available for all of the all -in-one. An "embedded" Web server resides on a hardware device (such as an all-in-one) or in firmware, rather than the Macintosh operating system. The advantage of the browser. (To find the IP ...configuration. 62 Chapter 3 Maintenance ENWW Embedded Web server NOTE The embedded Web server (EWS) is only available for the HP LaserJet 3052 all-in-one and the HP LaserJet 3055 all-in-one when you are using an operating system other than as software that anyone with an embedded Web server, which web ...
Service Manual
Page 85
... for variables in the scan, or fax button is turned on To perform the firmware initialization. EJECT or following events take place during the STAGE period until the document. The all -in-one returns to print, copy, scan, or fax. This occurs before media moves past... 4-1 All-in-one configuration Sequence of operation The microprocessor (CPU) on the ECU controls the operation sequence of the all-in-one page of the original during normal all-in-one operation: Sequence of operation, HP LaserJet 3050 all-in-one scanner Table 4-1 HP LaserJet 3050 all -in-one basic sequence of ...
... for variables in the scan, or fax button is turned on To perform the firmware initialization. EJECT or following events take place during the STAGE period until the document. The all -in-one returns to print, copy, scan, or fax. This occurs before media moves past... 4-1 All-in-one configuration Sequence of operation The microprocessor (CPU) on the ECU controls the operation sequence of the all-in-one page of the original during normal all-in-one operation: Sequence of operation, HP LaserJet 3050 all-in-one scanner Table 4-1 HP LaserJet 3050 all -in-one basic sequence of ...
Service Manual
Page 86
Sequence of operation, HP LaserJet 3052/3055 all-in-one scanner Table 4-2 HP LaserJet 3052/3055 all-in-one basic sequence of INITIAL WARMUP until the Ready ...is too bright, the scanner moves away from the ADF until the STANDBY period. To perform the firmware initialization. Tests RAM and establishes communication with STANDBY. From the end of ambient light in shadow). ...end of the READY period, or 10 minutes after the start of operation ENWW The scanner remains in -one is turned on the controlpanel display. Occurs 10 minutes after the last scanner usage (copy/scan/ fax)....
Sequence of operation, HP LaserJet 3052/3055 all-in-one scanner Table 4-2 HP LaserJet 3052/3055 all-in-one basic sequence of INITIAL WARMUP until the Ready ...is too bright, the scanner moves away from the ADF until the STANDBY period. To perform the firmware initialization. Tests RAM and establishes communication with STANDBY. From the end of ambient light in shadow). ...end of the READY period, or 10 minutes after the start of operation ENWW The scanner remains in -one is turned on the controlpanel display. Occurs 10 minutes after the last scanner usage (copy/scan/ fax)....
Service Manual
Page 91
... depending upon the progress of code). All-in -one startup messages Message -blank[blank display for many seconds after power-on] Contact Service Hewlett-Packard Standard startup process When the all-in-one is unplugged or the power is off, the firmware code is stored on the formatter in RAM. When... the all-in-one is turned on, the boot block decompresses the all-in-one control code and stores it in two blocks.
... depending upon the progress of code). All-in -one startup messages Message -blank[blank display for many seconds after power-on] Contact Service Hewlett-Packard Standard startup process When the all-in-one is unplugged or the power is off, the firmware code is stored on the formatter in RAM. When... the all-in-one is turned on, the boot block decompresses the all-in-one control code and stores it in two blocks.
Service Manual
Page 111
A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. ENWW HP LaserJet 3052/3055 all -in-one unique components 91 The form sensor detects the top and bottom edges of the document. Reload appears on the control-panel display. ● Long-... 381 mm (15 inches) long has advanced to the form sensor. If a jam is usually remedied by cycling the power. Figure 4-15 HP LaserJet 3052/3055 all -in-one ADF path The paper-present sensor determines if paper is in the ADF. The form sensor detects media moving through the ADF. The message...
A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. ENWW HP LaserJet 3052/3055 all -in-one unique components 91 The form sensor detects the top and bottom edges of the document. Reload appears on the control-panel display. ● Long-... 381 mm (15 inches) long has advanced to the form sensor. If a jam is usually remedied by cycling the power. Figure 4-15 HP LaserJet 3052/3055 all -in-one ADF path The paper-present sensor determines if paper is in the ADF. The form sensor detects media moving through the ADF. The message...
Service Manual
Page 112
...When the call is the period during which does not use Internet data-exchange protocols. Computer and network security features The HP LaserJet 3050/3055 all-in-one can interconnect and will still work. On most phone systems, the TIP and RING wires appear on pins 3 and ...and operation (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) The following all-in-one features prevent virus transmission: ● No direct connection exists between the fax line and any devices that are connected to the USB or Ethernet ports. ● The internal firmware cannot be transferred...
...When the call is the period during which does not use Internet data-exchange protocols. Computer and network security features The HP LaserJet 3050/3055 all-in-one can interconnect and will still work. On most phone systems, the TIP and RING wires appear on pins 3 and ...and operation (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all-in-one only) The following all-in-one features prevent virus transmission: ● No direct connection exists between the fax line and any devices that are connected to the USB or Ethernet ports. ● The internal firmware cannot be transferred...
Service Manual
Page 114
...continue to have to the receiver, where the packets are lost. ● Latency (the time it digitally to assist in installing the allin-one fax component. Although a fax might work on a telephone line and transmit it takes for the fax transmissions. The fax subsystem is the ...provider. If you experience problems using the fax feature on the all -in the firmware, determine the majority of the formatter and LIU, along with parameters in -one . The fax subsystem The formatter, LIU, firmware, and software all contribute to compensate for telephony on a VoIP network, ensure ...
...continue to have to the receiver, where the packets are lost. ● Latency (the time it digitally to assist in installing the allin-one fax component. Although a fax might work on a telephone line and transmit it takes for the fax transmissions. The fax subsystem is the ...provider. If you experience problems using the fax feature on the all -in the firmware, determine the majority of the formatter and LIU, along with parameters in -one . The fax subsystem The formatter, LIU, firmware, and software all contribute to compensate for telephony on a VoIP network, ensure ...
Service Manual
Page 116
...a resistor, generating a voltage. Rather than permitting the current to the formatter through another circuit called eavesdropping. This idle mode is in -one is on the formatter can affect the ac signal quality. The all signals from going into the transformer. This feature allows the user to ...connect manually. The firmware uses this voltage is optically coupled. This creates the path for the central office-current flow when a call , it monitors incoming calls...
...a resistor, generating a voltage. Rather than permitting the current to the formatter through another circuit called eavesdropping. This idle mode is in -one is on the formatter can affect the ac signal quality. The all signals from going into the transformer. This feature allows the user to ...connect manually. The firmware uses this voltage is optically coupled. This creates the path for the central office-current flow when a call , it monitors incoming calls...
Service Manual
Page 117
...dc current flows and the state is considered "on the LIU detect a ring voltage above the threshold. ENWW Fax functions and operation (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all -in the transformer, a path through an optoisolator (optically coupled), which changes the state of the telephone company recognizes as...in order for certain countries/regions) can flow to the network, as pulse dialing and when the devices goes on and off with the firmware to detect a valid ring. The LC (inductor, capacitor) notch filters are not present on the LIU is the hook switch control. ...
...dc current flows and the state is considered "on the LIU detect a ring voltage above the threshold. ENWW Fax functions and operation (HP LaserJet 3050 all-in-one and HP LaserJet 3055 all -in the transformer, a path through an optoisolator (optically coupled), which changes the state of the telephone company recognizes as...in order for certain countries/regions) can flow to the network, as pulse dialing and when the devices goes on and off with the firmware to detect a valid ring. The LC (inductor, capacitor) notch filters are not present on the LIU is the hook switch control. ...
Service Manual
Page 215
6 Troubleshooting ● Troubleshooting process ● Control-panel messages ● Jams ● Print image-quality problems ● Scan/copy image-quality problems ● ADF problems ● Fax troubleshooting (HP LaserJet 3050/3055 all-in-one) ● Control-panel-display problems ● Functional checks ● Service-mode functions ● Troubleshooting tools ● Firmware updates and recovery ENWW 195
6 Troubleshooting ● Troubleshooting process ● Control-panel messages ● Jams ● Print image-quality problems ● Scan/copy image-quality problems ● ADF problems ● Fax troubleshooting (HP LaserJet 3050/3055 all-in-one) ● Control-panel-display problems ● Functional checks ● Service-mode functions ● Troubleshooting tools ● Firmware updates and recovery ENWW 195
Service Manual
Page 216
...panel should function without error messages. Troubleshooting checklist Follow these steps when trying to solve a problem with moving cursors indicating that the firmware code is plugged in -one is connected to the scanner. Does Ready appear in the all -in . 2. See Control-panel messages on . 3. When... the power cable is lit. Control panel shows an error. See Control-panel messages on the control panel to 15 seconds. The HP LaserJet 3052 all -in -one is loading, and the main motor rotates for a list of a failed power source, cable, switch, or fuse. Follow the ...
...panel should function without error messages. Troubleshooting checklist Follow these steps when trying to solve a problem with moving cursors indicating that the firmware code is plugged in -one is connected to the scanner. Does Ready appear in the all -in . 2. See Control-panel messages on . 3. When... the power cable is lit. Control panel shows an error. See Control-panel messages on the control panel to 15 seconds. The HP LaserJet 3052 all -in -one is loading, and the main motor rotates for a list of a failed power source, cable, switch, or fuse. Follow the ...
Service Manual
Page 226
.... 4. Plug the all -inone to initialize. 4. See Laser/scanner assembly on page 178. 206 Chapter 6 Troubleshooting ENWW Plug the all -in-one only: Update the firmware. 5. HP LaserJet 3052/3055 all -in-one directly into the wall socket. 3. NOTE Do not bend or fold the FFCs during the removal or reinstallation process. 55.1 Error 79 Error...
.... 4. Plug the all -inone to initialize. 4. See Laser/scanner assembly on page 178. 206 Chapter 6 Troubleshooting ENWW Plug the all -in-one only: Update the firmware. 5. HP LaserJet 3052/3055 all -in-one directly into the wall socket. 3. NOTE Do not bend or fold the FFCs during the removal or reinstallation process. 55.1 Error 79 Error...