Wireless Getting Started Guide
Page 7
...that the computer is connected to see if the indicator lights are two indicator lights, one that the computer is working correctly, a green dot appears next to Not Connected....then click Network. Check to your device is actively connected to . Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your network (page 6) 2. b. NOTE:...HP Network Assistant at the top of connections, along with either your network or the router manufacturer as there might be a hardware issue with the IP address and other status information. Reconnect the power cord...
...that the computer is connected to see if the indicator lights are two indicator lights, one that the computer is working correctly, a green dot appears next to Not Connected....then click Network. Check to your device is actively connected to . Make sure that the HP Officejet/ Officejet Pro device is connected to your network If your network (page 6) 2. b. NOTE:...HP Network Assistant at the top of connections, along with either your network or the router manufacturer as there might be a hardware issue with the IP address and other status information. Reconnect the power cord...
User Guide
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...If the product does not operate normally, see Maintain and troubleshoot. 9. Accessibility The device provides a number of this product and HP's commitment to a power source. Support For more details about the accessibility of features that comes with visual impairments or low vision through keyboard commands. registered ... in the software and on or trip over the line cord, and the line cord cannot be damaged. 8. It also supports most assistive technology such as constituting an additional warranty. For users who are no one can be construed as screen readers, Braille readers, and ...
...If the product does not operate normally, see Maintain and troubleshoot. 9. Accessibility The device provides a number of this product and HP's commitment to a power source. Support For more details about the accessibility of features that comes with visual impairments or low vision through keyboard commands. registered ... in the software and on or trip over the line cord, and the line cord cannot be damaged. 8. It also supports most assistive technology such as constituting an additional warranty. For users who are no one can be construed as screen readers, Braille readers, and ...
User Guide
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... phone ...151 Phone support period 151 Telephone support numbers 151 Placing a call ...150 Support process ...151 HP support by users in private households in Japan about the power cord 162 RoHS notices (China only 162 Noise emission statement for users in Japan 162 Notice to users of ...the German telephone network 165 Australia wired fax statement 165 Regulatory model number ...166 Declaration of conformity ...166 ...
... phone ...151 Phone support period 151 Telephone support numbers 151 Placing a call ...150 Support process ...151 HP support by users in private households in Japan about the power cord 162 RoHS notices (China only 162 Noise emission statement for users in Japan 162 Notice to users of ...the German telephone network 165 Australia wired fax statement 165 Regulatory model number ...166 Declaration of conformity ...166 ...
User Guide
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... level menu. Scan function indicator Copy Color function indicator Copy B&W function indicator Fax Color function indicator Fax B&W function indicator Power: Turns the device on your computer screen. To completely disconnect the power supply, turn the device off , a minimal amount of power is on. Label 1 2 3 4 5 6 7 8 9 10...select from the Help menu opens a help window on or off. When the device is turned off , and then unplug the power cord. Attention light: Indicates an error condition. Setup: Presents the Setup menu for generating reports and other maintenance settings, and for ...
... level menu. Scan function indicator Copy Color function indicator Copy B&W function indicator Fax Color function indicator Fax B&W function indicator Power: Turns the device on your computer screen. To completely disconnect the power supply, turn the device off , a minimal amount of power is on. Label 1 2 3 4 5 6 7 8 9 10...select from the Help menu opens a help window on or off. When the device is turned off , and then unplug the power cord. Attention light: Indicates an error condition. Setup: Presents the Setup menu for generating reports and other maintenance settings, and for ...
User Guide
Page 109
...and work well for ink and debris buildup. 5. These can damage the ink cartridges). NOTE: Depending how long the HP All-in -One. Hold the ink cartridge by its sides. HP Printer Utility (Mac OS) 1. Make sure you get messages to check an ink cartridge after you already have the ...cartridge or the HP All-in -One is unplugged, the date and time might be erased. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any soft material that nothing is idle and silent, and then unplug the power cord from it toward you plug the power cord back in. ...
...and work well for ink and debris buildup. 5. These can damage the ink cartridges). NOTE: Depending how long the HP All-in -One. Hold the ink cartridge by its sides. HP Printer Utility (Mac OS) 1. Make sure you get messages to check an ink cartridge after you already have the ...cartridge or the HP All-in -One is unplugged, the date and time might be erased. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any soft material that nothing is idle and silent, and then unplug the power cord from it toward you plug the power cord back in. ...
User Guide
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...include dust, hair, carpet, or clothing fibers. Gently close the ink cartridge door and plug the power cord into place. 9. This debris can cause ink streaks and smudges on printed pages. Allow the ...into the slot. Clean the area around the ink nozzles If the device is used in -One. 106 Maintain and troubleshoot When debris gets on your printed pages after you have already cleaned the... ink cartridges by cleaning around the ink nozzles only if you installed with the HP All-in a dusty environment, a small amount of the device. Ink streaking can be corrected ...
...include dust, hair, carpet, or clothing fibers. Gently close the ink cartridge door and plug the power cord into place. 9. This debris can cause ink streaks and smudges on printed pages. Allow the ...into the slot. Clean the area around the ink nozzles If the device is used in -One. 106 Maintain and troubleshoot When debris gets on your printed pages after you have already cleaned the... ink cartridges by cleaning around the ink nozzles only if you installed with the HP All-in a dusty environment, a small amount of the device. Ink streaking can be corrected ...
User Guide
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... these parts can damage the ink cartridges). Work with distilled water. NOTE: Depending how long the HP All-in clogs, ink failure, and bad electrical connections. Remove and clean each ink cartridge one at the same time. Wait until the print carriage is unplugged, the date and time might need...have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that can result in -One is idle and silent, and then unplug the power cord from the back of the device. 2. NOTE: Do not remove both ink cartridges at a time. You might be erased. Place...
... these parts can damage the ink cartridges). Work with distilled water. NOTE: Depending how long the HP All-in clogs, ink failure, and bad electrical connections. Remove and clean each ink cartridge one at the same time. Wait until the print carriage is unplugged, the date and time might need...have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that can result in -One is idle and silent, and then unplug the power cord from the back of the device. 2. NOTE: Do not remove both ink cartridges at a time. You might be erased. Place...
User Guide
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... Maintain and troubleshoot Gently close the ink cartridge door and plug the power cord into the back of using it again later, store it in an ink cartridge protector if you are not touching anything when you can order one from HP Support. Store printing supplies The ink cartridge protector is not being used...
... Maintain and troubleshoot Gently close the ink cartridge door and plug the power cord into the back of using it again later, store it in an ink cartridge protector if you are not touching anything when you can order one from HP Support. Store printing supplies The ink cartridge protector is not being used...
User Guide
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... pad, and then close the cover. 110 Maintain and troubleshoot Lift the automatic document feeder cover to wipe dust, smudges, and stains off the power and unplug the power cord from the interior of the device does not require cleaning. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. CAUTION...
... pad, and then close the cover. 110 Maintain and troubleshoot Lift the automatic document feeder cover to wipe dust, smudges, and stains off the power and unplug the power cord from the interior of the device does not require cleaning. Avoid cleaners that has been sprayed with a dry, soft, lint-free cloth. CAUTION...
User Guide
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You might be erased. Continue lifting the automatic document feeder cover to release the catch. 3. NOTE: Depending how long the device is unplugged, the date and time might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to the vertical position. 112 Maintain and troubleshoot Turn off the device and unplug the power cord. Chapter 8 To clean the plastic strip inside the automatic document feeder 1.
You might be erased. Continue lifting the automatic document feeder cover to release the catch. 3. NOTE: Depending how long the device is unplugged, the date and time might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to the vertical position. 112 Maintain and troubleshoot Turn off the device and unplug the power cord. Chapter 8 To clean the plastic strip inside the automatic document feeder 1.
User Guide
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...it . NOTE: If you still see Solve paper-feed problems. • Power light is connected firmly to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder. 7. Plug in the power cord, and then turn on scans after the ink cartridges are installed. •...; Power cord and other cables are working, and are removed. CAUTION: Do not use abrasives, acetone, benzene, or ...
...it . NOTE: If you still see Solve paper-feed problems. • Power light is connected firmly to avoid dislodging the plastic strip, and then close the cover of the automatic document feeder. 7. Plug in the power cord, and then turn on scans after the ink cartridges are installed. •...; Power cord and other cables are working, and are removed. CAUTION: Do not use abrasives, acetone, benzene, or ...
User Guide
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...site (www.hp.com/ support) for more information. • Pause Printing is set as the default in the Printers & Faxes section of the text or graphics is wrong • The device prints half a page, then ejects the paper The device shuts down unexpectedly Check the power and power connections Make...computer running Windows. • You are not running too many programs when you are performing a task. For the Mac OS, set it as power cord and USB cable), wait about 20 seconds, and reconnect the cables. Error message appears on the page is missing or incorrect • Placement of...
...site (www.hp.com/ support) for more information. • Pause Printing is set as the default in the Printers & Faxes section of the text or graphics is wrong • The device prints half a page, then ejects the paper The device shuts down unexpectedly Check the power and power connections Make...computer running Windows. • You are not running too many programs when you are performing a task. For the Mac OS, set it as power cord and USB cable), wait about 20 seconds, and reconnect the cables. Error message appears on the page is missing or incorrect • Placement of...
User Guide
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... up more information. If you are using special media that is only available in the automatic document feeder (ADF). See Load media for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy...prints half a page, then ejects the paper • Error messages appear • Paper mismatch No copy came out • Check the power Make sure that the power cord is securely connected, and the device turned on the device control panel to create darker copies. • Check the trays If you are...
... up more information. If you are using special media that is only available in the automatic document feeder (ADF). See Load media for information about HP support. • No copy came out • Copies are blank • Documents are missing or faded • Size is reduced • Copy...prints half a page, then ejects the paper • Error messages appear • Paper mismatch No copy came out • Check the power Make sure that the power cord is securely connected, and the device turned on the device control panel to create darker copies. • Check the trays If you are...
User Guide
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... Test" failed Solution: • Turn off the device by using the Power button located on . After a few seconds, plug the power cord in the idle state before running the test from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the device is finished and in again, ...and then turn the power on the device control panel and then unplug the power cord from the back of Phone...
... Test" failed Solution: • Turn off the device by using the Power button located on . After a few seconds, plug the power cord in the idle state before running the test from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the device is finished and in again, ...and then turn the power on the device control panel and then unplug the power cord from the back of Phone...
User Guide
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... are using a phone splitter, this section. • If you are not in this can cause faxing problems. (A splitter is a two-cord connector that plugs into a power outlet. If the Fax Line Condition test continues to fail. For example, you cannot use or off . Solve...Power light is not lit, the device is turned off the hook. To find out if other equipment, connect the device to a working phone line and continue reviewing the troubleshooting information in use the device for faxing. • Other equipment, which can be a standard phone cord that you might already have them back one...
... are using a phone splitter, this section. • If you are not in this can cause faxing problems. (A splitter is a two-cord connector that plugs into a power outlet. If the Fax Line Condition test continues to fail. For example, you cannot use or off . Solve...Power light is not lit, the device is turned off the hook. To find out if other equipment, connect the device to a working phone line and continue reviewing the troubleshooting information in use the device for faxing. • Other equipment, which can be a standard phone cord that you might already have them back one...
User Guide
Page 146
...off. Chapter 8 The computer cannot receive faxes (Fax to PC) Cause: The HP Digital Imaging monitor is not operating properly. Cause: The computer selected to receive faxes is blinking, check for setup and receiving faxes and one used for information about HP support. • Hardware installation suggestions •... all times. If the Attention light is turned off . Cause: Fax to PC is not activated or the computer is configured to a working order. • Make sure that the power cord is connected securely to both computers should be switched on or blinking except...
...off. Chapter 8 The computer cannot receive faxes (Fax to PC) Cause: The HP Digital Imaging monitor is not operating properly. Cause: The computer selected to receive faxes is blinking, check for setup and receiving faxes and one used for information about HP support. • Hardware installation suggestions •... all times. If the Attention light is turned off . Cause: Fax to PC is not activated or the computer is configured to a working order. • Make sure that the power cord is connected securely to both computers should be switched on or blinking except...
User Guide
Page 147
... information, see the message on the device control panel. • Ensure power cord and other cables are working, and are firmly connected to warm up.... sure the cartridges are installed correctly, and start the ink cartridge alignment. When the device is running one of the supported operating systems. • Make sure that all latches and covers are closed . If.... You can download the device driver from the HP Web site (www.hp.com/ support). You can download the device driver from the HP Web site (www.hp.com/support). Troubleshoot installation issues 143 If the alignment...
... information, see the message on the device control panel. • Ensure power cord and other cables are working, and are firmly connected to warm up.... sure the cartridges are installed correctly, and start the ink cartridge alignment. When the device is running one of the supported operating systems. • Make sure that all latches and covers are closed . If.... You can download the device driver from the HP Web site (www.hp.com/ support). You can download the device driver from the HP Web site (www.hp.com/support). Troubleshoot installation issues 143 If the alignment...
User Guide
Page 157
... To remove ink cartridges before returning your device: • The ink cartridges • The power cord, USB cable, and any other cable connected to step 2. Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in... for shipment 153 Turn on , you can unplug the power cord and then manually slide the print carriage to the far right...
... To remove ink cartridges before returning your device: • The ink cartridges • The power cord, USB cable, and any other cable connected to step 2. Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in... for shipment 153 Turn on , you can unplug the power cord and then manually slide the print carriage to the far right...
User Guide
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... users in Japan • Notice to users in your country/region. D Regulatory information The device meets product requirements from regulatory agencies in Japan about the power cord • RoHS notices (China only) • Noise emission statement for Germany • Notice to users of the German telephone network • Australia wired...
... users in Japan • Notice to users in your country/region. D Regulatory information The device meets product requirements from regulatory agencies in Japan about the power cord • RoHS notices (China only) • Noise emission statement for Germany • Notice to users of the German telephone network • Australia wired...
User Guide
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Appendix D VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) Toxic and hazardous substance table Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 162 Regulatory information
Appendix D VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) Toxic and hazardous substance table Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 162 Regulatory information