Setup and Support Guide
Page 14
...came with your desktop to begin the installation. 12 HP Scanjet G4000 series To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Windows environment: 1. Unplug the scanner USB cable from the computer. 7. Follow the ...correctly. Go to Applications/Hewlett-Packard and open HP Uninstaller. 3 Scanner installation troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be uninstalled. 3. Click Remove. ...
...came with your desktop to begin the installation. 12 HP Scanjet G4000 series To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Windows environment: 1. Unplug the scanner USB cable from the computer. 7. Follow the ...correctly. Go to Applications/Hewlett-Packard and open HP Uninstaller. 3 Scanner installation troubleshooting This section contains solutions for installation and setup problems. Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be uninstalled. 3. Click Remove. ...
Setup and Support Guide
Page 21
Product HP Scanjet G4000 series scanner Duration of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY Setup and Support Guide 19 Hewlett-Packard (HP) warrants to that of the Product being notified of...Customer) that is covered by HP's limited warranty, HP may, within a reasonable time after being replaced. 8. Limitations of limited warranty 1 year A. Operation or other problems, including those that the operation of a defect in any country or locality where HP has a support presence for ...
Product HP Scanjet G4000 series scanner Duration of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY Setup and Support Guide 19 Hewlett-Packard (HP) warrants to that of the Product being notified of...Customer) that is covered by HP's limited warranty, HP may, within a reasonable time after being replaced. 8. Limitations of limited warranty 1 year A. Operation or other problems, including those that the operation of a defect in any country or locality where HP has a support presence for ...
User Guide
Page 20
...; Additional troubleshooting information Reset the scanner If you think that the scanner has a hardware problem, verify that connects the computer and the scanner. - 3 Troubleshooting This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series Close the HP Photosmart software, if it to...
...; Additional troubleshooting information Reset the scanner If you think that the scanner has a hardware problem, verify that connects the computer and the scanner. - 3 Troubleshooting This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly. 18 HP Scanjet G4000 series Close the HP Photosmart software, if it to...
User Guide
Page 21
... Remove. 5. Under the Documentation section, click Product Help. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. A software conflict might need to solve other problems with your computer. 4. Click Add/Remove Programs (in Windows XP, this is called Add...
... Remove. 5. Under the Documentation section, click Product Help. The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. A software conflict might need to solve other problems with your computer. 4. Click Add/Remove Programs (in Windows XP, this is called Add...
User Guide
Page 22
... the power switch, and then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner might be disabled. Scanner does not scan right away If the scanner has not been used to disable the buttons. To change the lamp warm-...buttons are securely connected. ● Turn the scanner off . Chapter 3 Scanner will not turn on If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for scanning to see Button Disable Utility. 20 HP Scanjet G4000 series Buttons appear not to work After each...
... the power switch, and then turn on when you press the front-panel scanner buttons, check for these possible problems: ● The scanner might be disabled. Scanner does not scan right away If the scanner has not been used to disable the buttons. To change the lamp warm-...buttons are securely connected. ● Turn the scanner off . Chapter 3 Scanner will not turn on If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for scanning to see Button Disable Utility. 20 HP Scanjet G4000 series Buttons appear not to work After each...