HP G4010 Support Question
HP G4010 Support Question
Find answers below for this question about HP G4010 - ScanJet Photo Scanner.Need a HP G4010 manual? We have 2 online manuals for this item!
Question posted by Loudug1 on September 7th, 2013
How Can I Get A New Cd For My Scanjet G4010 To Work On My Windows 8 And Hp Compu
The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by SoCalWoman on September 7th, 2013 9:14 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello loudug1,
The following HP link provides the Driver for your device
Once there, choose the Windows 8 Operating System you are using for a list of compatable driver(s). Then download and follow the prompts
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related HP G4010 Manual Pages
Setup and Support Guide - Page 5
...the scanner 9 Where to get additional information 9 HP Photosmart Windows software 9 HP ...Scanner specifications 14 Transparent materials adapter (TMA) specifications 15 Environmental specifications 15 Recycle and restricted material information 15 Disposal of Waste Equipment by Users in Private Households in the European Union 16
5 Product support 17 Accessibility ...17 HP Scanjet...
Setup and Support Guide - Page 6
Check the box contents
Unpack the scanner hardware. 1 Get started
Follow these steps to remove any shipping tape.
6 1
5
2
3
4
1
HP Scanjet G4010 or G4050 scanner
2
USB cable
3
Power supply
4
Setup and Support Guide (this book)
5
Scanning software CDs
6
TMA templates (HP Scanjet G4050 only)
4
HP Scanjet G4000 series Be sure to set up the scanner:
Step 1.
Setup and Support Guide - Page 7
...a few moments, see Scanner installation troubleshooting on the HP Scanjet Scanner Install icon to the computer yet. Step 3. For Windows installations: Wait for the...scanner base. Connect the TMA cable
➔ Connect the TMA cable from the lid to complete the scanning software installation. If you can connect the USB cable either before connecting the USB cable. Insert the HP Photosmart CD...
Setup and Support Guide - Page 8
...installing in a Macintosh environment, you install the HP Photosmart software before or after installing the software.
6
HP Scanjet G4000 series Connect the power supply
The power ...back of the scanner. Chapter 1
Step 4. Connect the USB cable
Caution If you are installing in a Windows environment, be sure you can connect the USB cable either before connecting the scanner to the power...
Setup and Support Guide - Page 10
... the destination that has been selected in the scanner settings. Press the Scan ( ) button. Chapter 1
Step 6. When the preview is accepted, the scanned image is displayed. dialog box appears. Place a photo or document on the scanner glass as indicated by the reference mark on page 12.
8
HP Scanjet G4000 series If you are you scanning?
Setup and Support Guide - Page 14
....
12
HP Scanjet G4000 series Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically.
Click Add/Remove Programs (in Windows XP, this is called Add or Remove
Programs) and then select the HP Photosmart software. 5. Click Remove. 4. Unplug the scanner USB cable...
Setup and Support Guide - Page 16
... established to 999,999 enhanced dpi at 100 percent scaling
AC line voltage
100-120 V 60 Hz - The Regulatory Model Number for the HP Scanjet G4000 series Photo Scanner and accessories. North America
200-240 V 50 Hz -
Scanner specifications
Name
Description
Scanner type
Flatbed with the product name (HP Scanjet G4010 or G4050) or product numbers (L1956A and L1957A).
Setup and Support Guide - Page 17
... specifications
Name Media types
Power requirements Power consumption and regulatory information
Description
G4010: Up to five 35 mm slides or six 35 mm negative frames...software CD. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. Environmental specifications
Name Temperature
Relative humidity
Description
Operating the scanner ...
Setup and Support Guide - Page 19
... buttons. Customers with disabilities can use the same utility to re-enable the buttons.
HP Scanjet Web site
Visit www.hp.com and select your country/language at the bottom of products.
Setup and Support Guide
17 To find this scanner:
Windows environment:
● To prevent buttons from the list of the dialog box. On...
User Guide - Page 4
... installation dialog box does not display, double-click the scanner.htm file on the CD, do the following: 1. This section presents an overview of the scanner and how to use it. ● Where to get additional information ● Accessibility ● How to use the HP Scanjet G4000 series Photo Scanners and their accessories.
1 How to use the...
User Guide - Page 11
... are not the same for each model. HP Scanjet G4010
HP Scanjet G4050
Scan positives (such as 35 mm slides) or Scan positives (such as five 35 mm slides at one time, depending on your model. Scan film
This section contains information about scanning film, see Tips for your scanner lid.
The model number appears on...
User Guide - Page 12
... place the slides into the negative strip holder so that the slides are using an HP Scanjet G4050, see Scan positives (such as 35 mm slides) or negatives - HP Scanjet G4050.
1. Open the scanner lid and remove the TMA cover by pulling the cover up to load the slides...you are flat and do the following to six frames into the slide holder. If you are for the HP Scanjet G4010.
User Guide - Page 14
... light shield provided. Chapter 1
"templates." The templates are for scanning. Use the orientation indicated by the icons on the scanner glass first, then load the slides.
- If you are using an HP Scanjet G4010, see Scan positives (such as indicated by releasing the latch and pulling the cover up and toward you can use...
User Guide - Page 20
... or hardware problems
This section contains solutions for initialization and hardware problems. ● Reset the scanner ● Test the scanner hardware ● Scanner has stopped working properly.
18
HP Scanjet G4000 series Disconnect the USB cable and power cable from the scanner. 2. Reconnect the USB cable and power cable to a port on the front of the computer...
User Guide - Page 21
..., see if the scanner is working properly
If the scanner stops scanning, complete the following steps, in Windows XP, this is called Add or Remove
Programs) and then select the HP Photosmart software. a.
The Help system provides information about the HP Scanjet G4000 series Photo Scanner hardware as well as information about the HP Photosmart software and HP Scanning software. d. Choose...
User Guide - Page 22
... to work
After each step, start a scan to begin . Chapter 3
Scanner will not turn on
If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for these possible problems:
● The scanner might have been used for a while, the scanner lamp might need to see Button Disable Utility.
20
HP Scanjet...
User Guide - Page 23
... software, you scan comes in the initial What are scanning to edit text, the optical character recognition (OCR) software program causes the scanner to scan more slowly, which is displayed.
HP Scanning (Select Document.) -
For example, some characters might not appear on your computer exactly as necessary.
● To change the resolution...
User Guide - Page 24
... The scanned images are dark ● The TMA does not work at all the way to the bottom of the holder and ...scanner glass under the following conditions: ● Ink is on the glass. ● Fingerprints are on the glass. ● Items have excessive amount of dust or dirt on them. ● Smudges or other marks appear on scanned images. ● Haze or dust is unused space in the HP Scanjet G4010...
User Guide - Page 26
...
4 scan 6 Photosmart settings 16 start 3
L languages, user guide 2 localized user guides 2
troubleshoot 22 with HP Scanjet G4010 9 with HP Scanjet G4050 11 front panel buttons about 3 scan from 4 settings 16 troubleshoot 20
C clean
scanner glass 17 TMA 17 color Auto Correct Photos 7 document scan options 8 quality vs. speed settings
4 scan 6 scan multiple 7 power-on, troubleshoot 20...
User Guide - Page 27
... 5 settings 16 start 3 speed quality settings 4 troubleshoot 20, 21 supplies, maintenance 17
T test scanner hardware 18
text, editable troubleshoot 21
TMA clean 17 crop images 14 models, scanner 9 quality vs. speed 4 slides or negatives with HP
Scanjet G4010 9 slides or negatives with HP Scanjet G4050 11 troubleshoot 22
transparent materials adapter (TMA) clean 17 crop images 14...
Similar Questions
Hp Scanjet G4010 Scan To Pdf Button Wont Work
(Posted by kinma 9 years ago)
How To Do A Ocr Scan From A Hp Scanjet G4010 On Mac 10.5
(Posted by iboehale 9 years ago)
Can Not Get The Automatic Document Feeder To Work On My Hp Scanjet N6310
(Posted by yzllva 10 years ago)
Scanjet G4010 And Officejet Pro 8600
I have both the Scanjet G4010 and Officejet Pro 8600. I like the quality I can get from the Scanjet ...
I have both the Scanjet G4010 and Officejet Pro 8600. I like the quality I can get from the Scanjet ...
(Posted by DPROTH 11 years ago)
How To Get The Hp Photo Scanner 1000 To Work On Win 7?
Hi there I have tried everything to get my photo scanner 1000 to work on win7 and i just cant any...
Hi there I have tried everything to get my photo scanner 1000 to work on win7 and i just cant any...
(Posted by roovallance 12 years ago)