HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
...Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing... State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & ...
YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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..., and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your product...Additional information can be found at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for certain OEM drives and/or special product updates. There ...
..., and protects the hard drive (HDD) by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your product...Additional information can be found at any newer HDD firmware updates or other HDD related product drivers for your product and OS: http://www8.hp.com/us &objectID=c01443317& jumpid=reg_R1002_USEN HP 3D Drive Guard The opportunity for certain OEM drives and/or special product updates. There ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address...
... located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 Intel Matrix Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...byte (4-KB) sectors - Hard Drive Mounting Bracket Be sure the hard drive is now limiting HDD capacity. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. During this limitation, the industry is wasted on how to defragment your... Notebook, refer to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on the installed OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 More information can use...
...byte (4-KB) sectors - Hard Drive Mounting Bracket Be sure the hard drive is now limiting HDD capacity. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. During this limitation, the industry is wasted on how to defragment your... Notebook, refer to the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on the installed OS, extra steps may need to take steps to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 More information can use...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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... Finding more information about your new computer 1 To access the Getting Started guide on the Web at http://www.hp.com/ go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, ...following user guides and reference material are provided with the computer. 1 Introduction This guide contains general information about the operating system, drivers, troubleshooting tools, and support. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about ...
... Finding more information about your new computer 1 To access the Getting Started guide on the Web at http://www.hp.com/ go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ● Safety & Comfort Guide-Describes proper workstation setup and proper posture, ...following user guides and reference material are provided with the computer. 1 Introduction This guide contains general information about the operating system, drivers, troubleshooting tools, and support. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about ...
HP Notebook Reference Guide
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... as card services, socket services, or enablers, that is a high-performance PC Card that are supplied by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for the card. Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following...
... as card services, socket services, or enablers, that is a high-performance PC Card that are supplied by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for the card. Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following...
HP Notebook Reference Guide
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...port on the computer. Using a serial device (select models only) 39 Connect the device to the serial port on the device. NOTE: HP external USB optical drives should be added by connecting the drive to the powered USB port on the computer. To disconnect a powered external device,...: To reduce the risk of damage to learn which is unplugged. 1. Using optional external devices NOTE: For more information about required software and drivers, or to the equipment when connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. To...
...port on the computer. Using a serial device (select models only) 39 Connect the device to the serial port on the device. NOTE: HP external USB optical drives should be added by connecting the drive to the powered USB port on the computer. To disconnect a powered external device,...: To reduce the risk of damage to learn which is unplugged. 1. Using optional external devices NOTE: For more information about required software and drivers, or to the equipment when connecting a powered device, be sure that connects optional devices such as a serial modem, mouse, or printer. To...
HP Notebook Reference Guide
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For U.S. support, go /contactHP. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions.
For U.S. support, go /contactHP. For worldwide support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions.
HP Notebook Reference Guide
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HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance This tool can also be used to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance This tool can also be used to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
HP ProtectTools Getting Started
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... then click Apply. If a smart card has been previously initialized outside of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it very close to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all...initialized again, unless initialization with a specific certificate is connected to the reader, and then click Apply. The card can use with HP ProtectTools or any other applications. Bluetooth If the computer is connected to Windows. Contactless card A contactless card is erased from the ...
... then click Apply. If a smart card has been previously initialized outside of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it very close to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all...initialized again, unless initialization with a specific certificate is connected to the reader, and then click Apply. The card can use with HP ProtectTools or any other applications. Bluetooth If the computer is connected to Windows. Contactless card A contactless card is erased from the ...
HP ProtectTools Getting Started
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...has installed the associated driver from the My Logons 47 Be sure that Set up your old PIN, and then enter and confirm a new PIN. Changing the smart card PIN To change your PIN, and then click Save. Initializing the smart card HP ProtectTools Security Manager can...2. Select Change smart card PIN. 3. Enter your contactless card, place it in HP ProtectTools Administrative Console. If a proximity card reader is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an ...
...has installed the associated driver from the My Logons 47 Be sure that Set up your old PIN, and then enter and confirm a new PIN. Changing the smart card PIN To change your PIN, and then click Save. Initializing the smart card HP ProtectTools Security Manager can...2. Select Change smart card PIN. 3. Enter your contactless card, place it in HP ProtectTools Administrative Console. If a proximity card reader is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an ...
HP ProtectTools Getting Started
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... ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is available. To display only good-quality swipes, clear the check box. HP ProtectTools Security Manager must be installed on a daily basis, you should probably back up data before the data can also be used to migrate... backup. Verify your fingerprint. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be performed when you hold down a designated ...
... ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is available. To display only good-quality swipes, clear the check box. HP ProtectTools Security Manager must be installed on a daily basis, you should probably back up data before the data can also be used to migrate... backup. Verify your fingerprint. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be performed when you hold down a designated ...
HP ProtectTools Getting Started
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...users and groups that are allowed or denied permission to start automatically whenever the system starts. or - To determine whether the device driver is running , open a command prompt window, and then type sc query flcdlock. Click Administrative Tools, and then click Services. 3....also start the service, click Start. - Select the HP ProtectTools Device Locking/Auditing service. 4. Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop device locking....
...users and groups that are allowed or denied permission to start automatically whenever the system starts. or - To determine whether the device driver is running , open a command prompt window, and then type sc query flcdlock. Click Administrative Tools, and then click Services. 3....also start the service, click Start. - Select the HP ProtectTools Device Locking/Auditing service. 4. Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop device locking....
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
TOTAL TEST PROCESS BUILDING DEPENDABILITY INTO YOUR BUSINESS PC - Technology Spotlight HP PROFESSIONAL INNOVATIONS FOR BUSINESS
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... Notebook PC. Battery cells are first tested individually, then tested again after they meet HP standards. By using the operating system's or vendor's drivers. At the system level, HP tests our PCs under different environmental conditions. We also subject our business PCs to take...productive, business travelers rely on dependable batteries on processors, host bus, memory subsystem, chipset and peripherals. Optical drives We subject HP Business Desktop PCs to tests that come with the batteries placed in harsh environments. System components Our test professionals exert an immense...
... Notebook PC. Battery cells are first tested individually, then tested again after they meet HP standards. By using the operating system's or vendor's drivers. At the system level, HP tests our PCs under different environmental conditions. We also subject our business PCs to take...productive, business travelers rely on dependable batteries on processors, host bus, memory subsystem, chipset and peripherals. Optical drives We subject HP Business Desktop PCs to tests that come with the batteries placed in harsh environments. System components Our test professionals exert an immense...
Getting Started HP Notebook
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...in the upgrade bay 37 Replacing a hard drive ...37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers ...43 Cleaning your computer ...44 Cleaning products ...44 Cleaning procedures ...44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning... the TouchPad and keyboard 45 6 Backup and recovery ...46 Creating recovery media with HP Recovery Disc Creator 47 Creating recovery media ...47 Backing up your information ...47 Performing a system recovery ...48 Using the Windows recovery ...
...in the upgrade bay 37 Replacing a hard drive ...37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers ...43 Cleaning your computer ...44 Cleaning products ...44 Cleaning procedures ...44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning... the TouchPad and keyboard 45 6 Backup and recovery ...46 Creating recovery media with HP Recovery Disc Creator 47 Creating recovery media ...47 Backing up your information ...47 Performing a system recovery ...48 Using the Windows recovery ...
Getting Started HP Notebook
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...wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. Resources For information about Setup Instructions poster ● How to... set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide on your computer. Regulatory, Safety, and Environmental Notices ...
...wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. Resources For information about Setup Instructions poster ● How to... set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide on your computer. Regulatory, Safety, and Environmental Notices ...
Getting Started HP Notebook
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Insert the battery (see Replacing the service door on a regular basis with the latest versions. Updating programs and drivers HP recommends that you update your programs and drivers on page 34). 8. You can also register to both the left and right edges of the memory module, until the retention .... 7. Replace the service door (see Inserting or removing the battery on the computer. Turn on page 32). 9. Updating programs and drivers 43 c. Gently press the memory module (3) down, applying pressure to receive automatic update notifications when they become available. Go to http://www...
Insert the battery (see Replacing the service door on a regular basis with the latest versions. Updating programs and drivers HP recommends that you update your programs and drivers on page 34). 8. You can also register to both the left and right edges of the memory module, until the retention .... 7. Replace the service door (see Inserting or removing the battery on the computer. Turn on page 32). 9. Updating programs and drivers 43 c. Gently press the memory module (3) down, applying pressure to receive automatic update notifications when they become available. Go to http://www...