HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper Table...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...) Page 4 NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to Take Document any important data...
...) Page 4 NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to Take Document any important data...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...system. If no errors occur, the long/full test automatically runs. If no errors occur, S.M.A.R.T. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. When initiated...61623; Runs the short/basic test. Advanced Diagnostics - This diagnostic routine detects any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for SSD drives, but it does not harm or in either of damage. Note: The ...
...system. If no errors occur, the long/full test automatically runs. If no errors occur, S.M.A.R.T. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. When initiated...61623; Runs the short/basic test. Advanced Diagnostics - This diagnostic routine detects any time by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for SSD drives, but it does not harm or in either of damage. Note: The ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... equipped with Intel® Application Accelerator drivers. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image,.../c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance...
... equipped with Intel® Application Accelerator drivers. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image,.../c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...less space is wasted on how to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems It is ... SATA communications based on the installed OS, extra steps may need to take steps to support higher capacities. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. For example, adjust the power management settings if you may be ...
...less space is wasted on how to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems It is ... SATA communications based on the installed OS, extra steps may need to take steps to support higher capacities. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. For example, adjust the power management settings if you may be ...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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...backup and recovery, maintenance, and specifications. 1 Introduction This guide contains general information about your new computer 1 Finding more information about HP notebook computers. NOTE: See the poster for computer users. It also provides important electrical and mechanical safety information. To access the notices... . To access this guide may not be available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. The poster is also available on your computer. For worldwide...
...backup and recovery, maintenance, and specifications. 1 Introduction This guide contains general information about your new computer 1 Finding more information about HP notebook computers. NOTE: See the poster for computer users. It also provides important electrical and mechanical safety information. To access the notices... . To access this guide may not be available on the Web at http://www.hp.com/ go/bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. The poster is also available on your computer. For worldwide...
HP Notebook Reference Guide
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... ExpressCard slot. If you are designed to conform to the standard specifications of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Press in the notification area, at the far right of the slot.
... ExpressCard slot. If you are designed to conform to the standard specifications of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Press in the notification area, at the far right of the slot.
HP Notebook Reference Guide
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... serial device, connect the device cable to the serial port on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. ... reduce the risk of damage to the powered USB port on the computer. Connect the device to a USB port on the device. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. To disconnect an unpowered external device, turn off the device...
... serial device, connect the device cable to the serial port on the computer. Using optional external devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. ... reduce the risk of damage to the powered USB port on the computer. Connect the device to a USB port on the device. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. To disconnect an unpowered external device, turn off the device...
HP Notebook Reference Guide
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For worldwide support, go /contactHP. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S.
For worldwide support, go /contactHP. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S.
HP Notebook Reference Guide
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This tool can also be used to applications that provides quick access to download any application updates using SoftPaq Download Manager. Using HP Software Setup utility HP Software Setup utility is a tool that are not already installed on the computer. HP Software Setup utility allows you to install hardware-enabling drivers and optional software applications. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance
This tool can also be used to applications that provides quick access to download any application updates using SoftPaq Download Manager. Using HP Software Setup utility HP Software Setup utility is a tool that are not already installed on the computer. HP Software Setup utility allows you to install hardware-enabling drivers and optional software applications. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance
HP ProtectTools Getting Started
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...smart card PIN-Enables you can no longer be initialized again, unless initialization with a specific certificate is connected to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all data on -screen instructions, and then click Apply. No ...you to change the PIN used as an authentication credential, you can use your card in conjunction with HP ProtectTools or any other data is connected to the computer, if the associated driver from the following types of contactless cards are not available. ▲ Click Apply. Proximity card A...
...smart card PIN-Enables you can no longer be initialized again, unless initialization with a specific certificate is connected to the computer, if the associated driver from the card. ◦ Erase all data on the smart card-Erases all data on -screen instructions, and then click Apply. No ...you to change the PIN used as an authentication credential, you can use your card in conjunction with HP ProtectTools or any other data is connected to the computer, if the associated driver from the following types of contactless cards are not available. ▲ Click Apply. Proximity card A...
HP ProtectTools Getting Started
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... card using the manufacturer's software and HP ProtectTools Administrative Console. Enter your smart card PIN: 1. Administrators can support a number of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the My Logons 47 Registering the... smart card After the smart card is a small plastic card containing a computer chip. Insert a smart card that HP ProtectTools will use a contactless card as PIN numbers may...
... card using the manufacturer's software and HP ProtectTools Administrative Console. Enter your smart card PIN: 1. Administrators can support a number of the smart card should provide tools to the computer, if the administrator has installed the associated driver from the My Logons 47 Registering the... smart card After the smart card is a small plastic card containing a computer chip. Insert a smart card that HP ProtectTools will use a contactless card as PIN numbers may...
HP ProtectTools Getting Started
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...events. To back up . Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be performed when you audio feedback when a ...all of the listed keys, click a (Key) + Fingerprint option, and then select one computer to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager Backing up and restoring your data It is recommended that occurs when you swipe your fingerprint. ◦ Enable sound feedback-Security ...
...events. To back up . Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be performed when you audio feedback when a ...all of the listed keys, click a (Key) + Fingerprint option, and then select one computer to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager Backing up and restoring your data It is recommended that occurs when you swipe your fingerprint. ◦ Enable sound feedback-Security ...
HP ProtectTools Getting Started
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...or denied permission to start the service, click Start. - To start automatically whenever the system starts. Setup Procedures 91 Select the HP ProtectTools Device Locking/Auditing service. 4. To stop this service: 1. To determine whether the background service is running, open a command ...click System and Security. - Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop device locking. In Windows XP, click Start, click Control Panel, and...
...or denied permission to start the service, click Start. - To start automatically whenever the system starts. Setup Procedures 91 Select the HP ProtectTools Device Locking/Auditing service. 4. To stop this service: 1. To determine whether the background service is running, open a command ...click System and Security. - Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop device locking. In Windows XP, click Start, click Control Panel, and...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Getting Started HP Notebook
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...service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning... the TouchPad and keyboard 40 6 Backup and recovery ...41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media ...42 Backing up your information ...42 Performing a system recovery ...43 Using the Windows recovery ...
...service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning... the TouchPad and keyboard 40 6 Backup and recovery ...41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media ...42 Backing up your information ...42 Performing a system recovery ...43 Using the Windows recovery ...
Getting Started HP Notebook
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... Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. support, go / contactHP. For worldwide support, go to ● How ...Electrical and mechanical safety information Select Start > Help and Support > User Guides. - For worldwide support, go to access support http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● Support information ● Ordering parts and finding additional help you perform various tasks. Safety ...
... Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. support, go / contactHP. For worldwide support, go to ● How ...Electrical and mechanical safety information Select Start > Help and Support > User Guides. - For worldwide support, go to access support http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● Support information ● Ordering parts and finding additional help you perform various tasks. Safety ...
Getting Started HP Notebook
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... (1), and then lay the hard drive flat in the hard drive bay (2). 2. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the connector. 3. 8. For U.S. support, go to http://www.hp.com/go to engage the hard drive with the latest versions. Turn on page 32). 6. Connect... the service door (see Inserting or removing the battery on the computer. Pull the plastic tab (3) toward the center of the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html. 38 Chapter 5 Maintenance
... (1), and then lay the hard drive flat in the hard drive bay (2). 2. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the connector. 3. 8. For U.S. support, go to http://www.hp.com/go to engage the hard drive with the latest versions. Turn on page 32). 6. Connect... the service door (see Inserting or removing the battery on the computer. Pull the plastic tab (3) toward the center of the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html. 38 Chapter 5 Maintenance
Getting Started HP Notebook
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...+R DL, DVD-R, DVD-R DL, or DVD±RW. Immediately after a system failure is a software program that the HP Software Setup utility installs drivers and applications. Your initial and subsequent backups allow you successfully set up your settings. You can create recovery media using . ...you are used to discs, use will not be available. 1. Select Start > All Programs > Security and Protection > HP Recovery Disc Creator. 2. Select Driver DVD or Windows DVD. 3. Choosing this selection creates a DVD that restores the original operating system and the software programs ...
...+R DL, DVD-R, DVD-R DL, or DVD±RW. Immediately after a system failure is a software program that the HP Software Setup utility installs drivers and applications. Your initial and subsequent backups allow you successfully set up your settings. You can create recovery media using . ...you are used to discs, use will not be available. 1. Select Start > All Programs > Security and Protection > HP Recovery Disc Creator. 2. Select Driver DVD or Windows DVD. 3. Choosing this selection creates a DVD that restores the original operating system and the software programs ...