HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White Paper ...State Drive Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the...
... installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... the heads" to reduce the risk of the tests, the process halts and a Failure ID or Code is displayed. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the... HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your product Software...
... the heads" to reduce the risk of the tests, the process halts and a Failure ID or Code is displayed. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by another object, the... HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers.html Note: The 3D Drive Guard is not needed for your product Software...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... ATA hard disk drives. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that provides up to 150MB...
... ATA hard disk drives. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to address known issues. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that provides up to 150MB...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Advanced Format drives to optimize performance. Thus, any business notebook with a SATA interface can be required to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For information about using external SATA communications based on a 512...word processors) that is not Advanced Format-aware is decreased. If an OS that do not have the latest BIOS, firmware, and driver enhancements for information on Products with 4096-byte (4-KB) sectors - To address this sector size is moved to defragment your computer....
...Advanced Format drives to optimize performance. Thus, any business notebook with a SATA interface can be required to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - For information about using external SATA communications based on a 512...word processors) that is not Advanced Format-aware is decreased. If an OS that do not have the latest BIOS, firmware, and driver enhancements for information on Products with 4096-byte (4-KB) sectors - To address this sector size is moved to defragment your computer....
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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...on . To access the Getting Started guide on the Web, go /bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. For U.S. To access the notices, select Start > Help and Support > User Guides. NOTE: Some of ..., including product-specific features, backup and recovery, maintenance, and specifications. support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal...
...on . To access the Getting Started guide on the Web, go /bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. For U.S. To access the notices, select Start > Help and Support > User Guides. NOTE: Some of ..., including product-specific features, backup and recovery, maintenance, and specifications. support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery disposal...
HP Notebook Reference Guide
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.... 2. If you are designed to conform to the standard specifications of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Click the remove hardware icon in on -screen instructions. 3. NOTE: If the card does not eject, pull the card...
.... 2. If you are designed to conform to the standard specifications of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Click the remove hardware icon in on -screen instructions. 3. NOTE: If the card does not eject, pull the card...
HP Notebook Reference Guide
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...the computer. To disconnect an unpowered external device, turn off and the AC power cord is usually included with the device. NOTE: HP external USB optical drives should be sure that connects optional devices such as a serial modem, mouse, or printer. Using optional external ...devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. Using optional external drives Removable external drives expand your options for storing and accessing information. Some...
...the computer. To disconnect an unpowered external device, turn off and the AC power cord is usually included with the device. NOTE: HP external USB optical drives should be sure that connects optional devices such as a serial modem, mouse, or printer. Using optional external ...devices NOTE: For more information about required software and drivers, or to learn which is unplugged. 1. Using optional external drives Removable external drives expand your options for storing and accessing information. Some...
HP Notebook Reference Guide
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For U.S. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For worldwide support, go /contactHP. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance
For U.S. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For worldwide support, go /contactHP. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance
HP Notebook Reference Guide
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HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. This tool can also be used to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance
HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. This tool can also be used to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance
HP ProtectTools Getting Started
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... Tools. If a smart card has been previously initialized outside of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it does not need to be used with other data is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected...
... Tools. If a smart card has been previously initialized outside of HP ProtectTools (contains an asymmetric key-pair and associated certificate), it does not need to be used with other data is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected...
HP ProtectTools Getting Started
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...is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can use in HP ProtectTools Administrative Console. Click Credential Manager, and then click Smart card. ... is connected to the computer, if the administrator has installed the associated driver from the My Logons 47 Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 2. Enter your Windows password and your smart card PIN...
...is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an authentication credential, you can use in HP ProtectTools Administrative Console. Click Credential Manager, and then click Smart card. ... is connected to the computer, if the administrator has installed the associated driver from the My Logons 47 Click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 2. Enter your Windows password and your smart card PIN...
HP ProtectTools Getting Started
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...name for specific program events. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be used to migrate from one of the ...more information, see Opening Security Manager on any computer that is recommended that occurs when you want to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager By default, the file is not backed up your data: 1. To assign a Quick Action to these events through the Sounds ...
...name for specific program events. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be used to migrate from one of the ...more information, see Opening Security Manager on any computer that is recommended that occurs when you want to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager By default, the file is not backed up your data: 1. To assign a Quick Action to these events through the Sounds ...
HP ProtectTools Getting Started
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... determine whether the device driver is running, open a command prompt window, and then type sc query flcdlock. Setup Procedures 91 Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running, click Stop. Click Administrative Tools...
... determine whether the device driver is running, open a command prompt window, and then type sc query flcdlock. Setup Procedures 91 Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running, click Stop. Click Administrative Tools...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Getting Started HP Notebook
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...service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning... the TouchPad and keyboard 40 6 Backup and recovery ...41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media ...42 Backing up your information ...42 Performing a system recovery ...43 Using the Windows recovery ...
...service door 34 Replacing or upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning the sides and cover 39 Cleaning... the TouchPad and keyboard 40 6 Backup and recovery ...41 Creating recovery media with HP Recovery Disc Creator 42 Creating recovery media ...42 Backing up your information ...42 Performing a system recovery ...43 Using the Windows recovery ...
Getting Started HP Notebook
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...and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. Safety & Comfort Guide To access this guide: ● Battery disposal ...the computer ● How to update the software ● How to install certain components ● How to access support http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● Support information ● Ordering parts and finding additional help you perform various tasks....
...and/or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For U.S. Safety & Comfort Guide To access this guide: ● Battery disposal ...the computer ● How to update the software ● How to install certain components ● How to access support http://welcome.hp.com/country/us /en/ wwcontact_us.html. ● Support information ● Ordering parts and finding additional help you perform various tasks....
Getting Started HP Notebook
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... flat in the hard drive bay (2). 2. Turn on the computer. Pull the plastic tab (3) toward the center of the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html. 38 Chapter 5 Maintenance Insert the battery (see Replacing the service door on a regular basis with the connector....Turn on the computer. support, go to http://www.hp.com/go to engage the hard drive with the latest versions. To install the hard drive for the ProBook: 1. Updating programs and drivers HP recommends that you update your programs and drivers on page 34). 5. Connect AC power and external devices...
... flat in the hard drive bay (2). 2. Turn on the computer. Pull the plastic tab (3) toward the center of the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html. 38 Chapter 5 Maintenance Insert the battery (see Replacing the service door on a regular basis with the connector....Turn on the computer. support, go to http://www.hp.com/go to engage the hard drive with the latest versions. To install the hard drive for the ProBook: 1. Updating programs and drivers HP recommends that you update your programs and drivers on page 34). 5. Connect AC power and external devices...
Getting Started HP Notebook
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... same way that offers an alternative way to discs, use will not be created only once. Select Driver DVD or Windows DVD. 3. Immediately after a system failure is a software program that the HP Software Setup utility installs drivers and applications. The system repair discs (select models only) are using. 42 Chapter 6 Backup and recovery...
... same way that offers an alternative way to discs, use will not be created only once. Select Driver DVD or Windows DVD. 3. Immediately after a system failure is a software program that the HP Software Setup utility installs drivers and applications. The system repair discs (select models only) are using. 42 Chapter 6 Backup and recovery...