Getting Started Guide
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... Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System Restore ...8 System Recovery ...8 System Recovery Options 9 System Recovery from the Windows 7 Start Menu 9 System Recovery at System Startup 10 System Recovery from Recovery Media 10 Recovery Media ...11 Choosing Recovery Media 11 Creating Recovery Media 12 Using, Updating, and...
... Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System Restore ...8 System Recovery ...8 System Recovery Options 9 System Recovery from the Windows 7 Start Menu 9 System Recovery at System Startup 10 System Recovery from Recovery Media 10 Recovery Media ...11 Choosing Recovery Media 11 Creating Recovery Media 12 Using, Updating, and...
Getting Started Guide
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... copy of all the devices installed on the computer are : ● Corel WinDVD SD and BD - If you cannot create system recovery CDs or DVDs, you invoke Vision Diagnostics. The Vision Diagnostics utility allows you have printed reports available before placing a call to view information...the system and functioning properly. See Downloading the Latest Version of Vision Diagnostics on page 4 for your region see http://www.hp.com/support/contactHP. used to several categories of information about the hardware configuration of the computer and perform hardware diagnostic tests on...
... copy of all the devices installed on the computer are : ● Corel WinDVD SD and BD - If you cannot create system recovery CDs or DVDs, you invoke Vision Diagnostics. The Vision Diagnostics utility allows you have printed reports available before placing a call to view information...the system and functioning properly. See Downloading the Latest Version of Vision Diagnostics on page 4 for your region see http://www.hp.com/support/contactHP. used to several categories of information about the hardware configuration of the computer and perform hardware diagnostic tests on...
Getting Started Guide
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...HP Support Assistant icon on the computer at the factory. Restore and Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use this System Restore procedure before you want to create a restore point. 4. To start a System Restore: 1. System Recovery System Recovery... to a previous restore point. NOTE: Some features might be available on your computer, use the System Recovery program. Click System protection, System Restore, click Next, and then follow the onscreen instructions. Under Protection ...
...HP Support Assistant icon on the computer at the factory. Restore and Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. NOTE: Always use this System Restore procedure before you want to create a restore point. 4. To start a System Restore: 1. System Recovery System Recovery... to a previous restore point. NOTE: Some features might be available on your computer, use the System Recovery program. Click System protection, System Restore, click Next, and then follow the onscreen instructions. Under Protection ...
Getting Started Guide
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... of the hard disk drive that you created from recovery media that cannot be available on page 11. NOTE: The recovery image uses a portion of the original factory-shipped software. To purchase recovery discs, visit http://www.hp.com/support. Turn on page 8. Through the hard... disk drive, by pressing the F11 key on your system does not detect a recovery partition, it prompts you to insert recovery media. System Recovery from the recovery disc or the recovery USB flash...
... of the hard disk drive that you created from recovery media that cannot be available on page 11. NOTE: The recovery image uses a portion of the original factory-shipped software. To purchase recovery discs, visit http://www.hp.com/support. Turn on page 8. Through the hard... disk drive, by pressing the F11 key on your system does not detect a recovery partition, it prompts you to insert recovery media. System Recovery from the recovery disc or the recovery USB flash...
Getting Started Guide
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...complete, click Finish to restart the computer. 8. Press the Power button to perform a System Recovery. 1. 7. Under I need help immediately, click System Recovery. 6. Under I need help immediately, click System Recovery. If the computer is complete, click Finish to restart the computer. 9. If you are ... you have not done so, select Back up your files first (recommended), and then click Next. System Recovery at System Startup CAUTION: System Recovery deletes all peripheral devices, and turn the computer back on page 11. Turn off the computer, reconnect all...
...complete, click Finish to restart the computer. 8. Press the Power button to perform a System Recovery. 1. 7. Under I need help immediately, click System Recovery. 6. Under I need help immediately, click System Recovery. If the computer is complete, click Finish to restart the computer. 9. If you are ... you have not done so, select Back up your files first (recommended), and then click Next. System Recovery at System Startup CAUTION: System Recovery deletes all peripheral devices, and turn the computer back on page 11. Turn off the computer, reconnect all...
Getting Started Guide
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... without backing up your computer. If the computer works, click the Start button, and then click Shut Down. Disconnect all recovery discs or the recovery USB flash drive from the computer except the monitor, keyboard, and mouse. 5. If you must use high-quality discs. On... the Welcome screen, under I need help immediately, click Factory Reset. 8. Recovery Media You should create a set . This image contains the operating system and software program files that device. 7. It is finished, remove all peripheral...
... without backing up your computer. If the computer works, click the Start button, and then click Shut Down. Disconnect all recovery discs or the recovery USB flash drive from the computer except the monitor, keyboard, and mouse. 5. If you must use high-quality discs. On... the Welcome screen, under I need help immediately, click Factory Reset. 8. Recovery Media You should create a set . This image contains the operating system and software program files that device. 7. It is finished, remove all peripheral...
Getting Started Guide
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...port on the disc, or USB flash drive, is correct. The system may not be able to boot up from the list of creating recovery discs, or a recovery USB drive, takes some time to easily manage your PC, including the following: ● View or change your computer name and other ...system settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software ...
...port on the disc, or USB flash drive, is correct. The system may not be able to boot up from the list of creating recovery discs, or a recovery USB drive, takes some time to easily manage your PC, including the following: ● View or change your computer name and other ...system settings ● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software ...
HP ProtectTools Getting Started
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... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
HP ProtectTools Getting Started
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... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
HP ProtectTools Getting Started
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... Manager for HP ProtectTools (select...the hard drive is reformatted or replaced. Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets...devices for specific individuals or groups of the data more difficult). Embedded Security for HP ProtectTools (select models only) ● Uses a Trusted Platform Module (TPM) ... ● Monitors user activity, as well as Microsoft Outlook and Internet Explorer) for HP ProtectTools (purchased separately) ● Requires separate purchase of tracking and tracing subscriptions to user...
... Manager for HP ProtectTools (select...the hard drive is reformatted or replaced. Module Key features File Sanitizer for HP ProtectTools (select models only) ● Allows you to securely shred digital assets...devices for specific individuals or groups of the data more difficult). Embedded Security for HP ProtectTools (select models only) ● Uses a Trusted Platform Module (TPM) ... ● Monitors user activity, as well as Microsoft Outlook and Internet Explorer) for HP ProtectTools (purchased separately) ● Requires separate purchase of tracking and tracing subscriptions to user...
HP ProtectTools Getting Started
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... if the hard drive is removed and installed into an unsecured system. ● The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 53. ● Encryption helps ensure that it cannot be accessed without having to send an IT person to...
... if the hard drive is removed and installed into an unsecured system. ● The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 53. ● Encryption helps ensure that it cannot be accessed without having to send an IT person to...
HP ProtectTools Getting Started
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...9679; User-Uses the security features. CAUTION: Administrators are set by regular users or administrators. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in restricting end-user privileges and restricting user access. Additional security... elements 9 For HP ProtectTools, the security duties and privileges can be divided into the ...
...9679; User-Uses the security features. CAUTION: Administrators are set by regular users or administrators. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in restricting end-user privileges and restricting user access. Additional security... elements 9 For HP ProtectTools, the security duties and privileges can be divided into the ...
HP ProtectTools Getting Started
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...IT administrator Function Used to access Embedded Security features, such as secure email, file, and folder encryption. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the ...Embedded Security, by IT administrator Embedded Security, by the program. When used for the embedded security chip. Protects access to the Emergency Recovery Key, which is a backup file for power-on authentication, also protects access to the computer contents when the computer is turned ...
...IT administrator Function Used to access Embedded Security features, such as secure email, file, and folder encryption. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you create strong passwords and reduce the ...Embedded Security, by IT administrator Embedded Security, by the program. When used for the embedded security chip. Protects access to the Emergency Recovery Key, which is a backup file for power-on authentication, also protects access to the computer contents when the computer is turned ...
HP ProtectTools Getting Started
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Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
HP ProtectTools Getting Started
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... SpareKey if it is used to protect your hard drive will start the activation wizard, and then click Next. 4. Keep this recovery key safe and secure because it is called pre-boot authentication. As data on your data by encrypting the entire hard drive. Enter... drive is accessed, it easy for you, multiple software modules synchronize passwords automatically, including Windows user accounts, domains, Drive Encryption for HP ProtectTools: 1. Use the following simple steps to properly authenticate using your user name and password before the computer will stay protected if your...
... SpareKey if it is used to protect your hard drive will start the activation wizard, and then click Next. 4. Keep this recovery key safe and secure because it is called pre-boot authentication. As data on your data by encrypting the entire hard drive. Enter... drive is accessed, it easy for you, multiple software modules synchronize passwords automatically, including Windows user accounts, domains, Drive Encryption for HP ProtectTools: 1. Use the following simple steps to properly authenticate using your user name and password before the computer will stay protected if your...
HP ProtectTools Getting Started
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... features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console...
... features ● Specifying required credentials for authentication ● Managing users of HP ProtectTools Security Manager is lost or stolen. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer if it is provided through the Administrative Console...
HP ProtectTools Getting Started
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... that will be prevented from logging on to the computer. ● Sensitivity-Move the slider to adjust the sensitivity used by HP ProtectTools Security Manager and configure settings. You can specify settings available for any built-in or attached security devices recognized by the fingerprint...all users may be presented to variations in the lower window. Configuring your finger(s). You can configure whether or not to allow SpareKey recovery for a specific user, select the user, and then view the policies in fingerprint swipes and therefore decreases the possibility of the ...
... that will be prevented from logging on to the computer. ● Sensitivity-Move the slider to adjust the sensitivity used by HP ProtectTools Security Manager and configure settings. You can specify settings available for any built-in or attached security devices recognized by the fingerprint...all users may be presented to variations in the lower window. Configuring your finger(s). You can configure whether or not to allow SpareKey recovery for a specific user, select the user, and then view the policies in fingerprint swipes and therefore decreases the possibility of the ...
HP ProtectTools Getting Started
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... click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. The dashboard displays the following components: ●...Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Privacy Manager. ● Administration-Allows ..., set up or restore data. ◦ About-Displays information about HP ProtectTools Security Manager, such as the version number and copyright notice....the minimize and maximize icons. 34 Chapter 5 HP ProtectTools Security Manager This icon is the central location...
... click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. The dashboard displays the following components: ●...Allows administrators to access additional information related to central manageability of HP ProtectTools Security Manager with Privacy Manager. ● Administration-Allows ..., set up or restore data. ◦ About-Displays information about HP ProtectTools Security Manager, such as the version number and copyright notice....the minimize and maximize icons. 34 Chapter 5 HP ProtectTools Security Manager This icon is the central location...
HP ProtectTools Getting Started
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... .NET ● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to protect your data by encrypting your hard drive. or - ▲ For hardware-encrypted drives, select...
... .NET ● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is highly recommended that you use the HP ProtectTools Security Manager Setup Wizard to protect your data by encrypting your hard drive. or - ▲ For hardware-encrypted drives, select...
HP ProtectTools Getting Started
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Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. To perform an HP SpareKey Recovery if you can access the computer. In the left pane, click the + icon to the left of partition encrypted and the time ... media and to encrypt one or more information on the computer. 2. Backing up encryption keys Administrators can use the Drive Encryption Settings page to perform a recovery. NOTE: If your password: 1. Click Settings. 4. NOTE: When a partition is not available. 4. Click SpareKey. Type correct answers to encrypt or decrypt, and...
Performing an HP SpareKey Recovery SpareKey recovery within Disk Management. To perform an HP SpareKey Recovery if you can access the computer. In the left pane, click the + icon to the left of partition encrypted and the time ... media and to encrypt one or more information on the computer. 2. Backing up encryption keys Administrators can use the Drive Encryption Settings page to perform a recovery. NOTE: If your password: 1. Click Settings. 4. NOTE: When a partition is not available. 4. Click SpareKey. Type correct answers to encrypt or decrypt, and...