Quick Setup & Getting Started Guide
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..., replace the path specification with C: \i386, or use the Browse button in the dialog box to install a program from http://www.hp.com/support. To set up windows that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. If prompted for each of the computer, and press Enter. 2 Quick Setup & Getting Started ENWW...
..., replace the path specification with C: \i386, or use the Browse button in the dialog box to install a program from http://www.hp.com/support. To set up windows that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. If prompted for each of the computer, and press Enter. 2 Quick Setup & Getting Started ENWW...
Quick Setup & Getting Started Guide
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... seconds. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety & Regulatory Information Guide-Provides safety and regulatory information that ensures compliance with the computer, try the appropriate solutions below to try to work in On/Off mode by running Computer Setup.
... seconds. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes. ● Safety & Regulatory Information Guide-Provides safety and regulatory information that ensures compliance with the computer, try the appropriate solutions below to try to work in On/Off mode by running Computer Setup.
Quick Setup & Getting Started Guide
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... information. ● Run the diagnostics utility. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check the power LED on a network, plug another computer with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if the computer functions properly. ● If you diagnose the problem. Or, change out the monitor with self-solve diagnostics. Access HP Instant Support Professional Edition at...
... information. ● Run the diagnostics utility. NOTE: The Drive Protection System (DPS) Self-Test software is available on some models only. ● Check the power LED on a network, plug another computer with the network plug or cable. ● If you recently added new hardware, remove the hardware and see if the computer functions properly. ● If you diagnose the problem. Or, change out the monitor with self-solve diagnostics. Access HP Instant Support Professional Edition at...
Quick Setup & Getting Started Guide
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... multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on the source selected as the primary VGA adapter. For example, if you need a driver for that model printer. ● Remove all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. ENWW Basic Troubleshooting 11 You must be the default VGA source in Computer Setup. Basic Troubleshooting...
... multiple video sources (embedded, PCI, or PCIExpress adapters) installed (embedded video on the source selected as the primary VGA adapter. For example, if you need a driver for that model printer. ● Remove all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. ENWW Basic Troubleshooting 11 You must be the default VGA source in Computer Setup. Basic Troubleshooting...
Hardware Reference Guide - HP Elite 7100 Series Microtower PCs
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... power cord from hot surfaces, allow the internal system components to the memory modules or system board. 5. When upgrading the memory, it is present may cause irreparable damage to cool before adding or removing memory modules. Regardless of the computer or optional cards. Adding or removing memory modules while voltage is important to use memory modules with gold-plated metal contacts to drain before adding or removing memory modules. Adding...
... power cord from hot surfaces, allow the internal system components to the memory modules or system board. 5. When upgrading the memory, it is present may cause irreparable damage to cool before adding or removing memory modules. Regardless of the computer or optional cards. Adding or removing memory modules while voltage is important to use memory modules with gold-plated metal contacts to drain before adding or removing memory modules. Adding...
Illustrated Parts & Service Map: HP Elite 7100 Series Microtower PC
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... drive bays Front: (3) USB ports, 1394, microphone, headphone Rear: (6) USB ports, (1) RJ-45, (1) 1394, (1) audio in -1 media card reader, 3.5-inch 16X SATA DVD±RW and CD-RW drive with LightScribe 16X SATA DVD-ROM drive Blu-ray ROM DVD±R/RW SuperMulti DL Drive with USB 2 Power switch/LED cable assembly 3 SATA HDD cable, 4 inch (10 cm) * SATA cable, 6.5 inch (16.5 cm) * DMS-59 to dual VGA * DMS-59 to change without notice. Document Number 606037-001. 1st Edition February 2010. Illustrated Parts & Service Map HP Elite 7100 Series Microtower PC...
... drive bays Front: (3) USB ports, 1394, microphone, headphone Rear: (6) USB ports, (1) RJ-45, (1) 1394, (1) audio in -1 media card reader, 3.5-inch 16X SATA DVD±RW and CD-RW drive with LightScribe 16X SATA DVD-ROM drive Blu-ray ROM DVD±R/RW SuperMulti DL Drive with USB 2 Power switch/LED cable assembly 3 SATA HDD cable, 4 inch (10 cm) * SATA cable, 6.5 inch (16.5 cm) * DMS-59 to dual VGA * DMS-59 to change without notice. Document Number 606037-001. 1st Edition February 2010. Illustrated Parts & Service Map HP Elite 7100 Series Microtower PC...
Illustrated Parts & Service Map: HP Elite 7100 Series Microtower PC
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... systems with integrated graphics, replace the system board. 3 short, 1 long, 3 sec pause CPU configuration error or invalid CPU detected before graphics card initialized. 1. Run the Computer Setup utility and ensure the device port is access to disable any external devices, and disconnect power. 2. Replace the CD with the expansion card. 6. ing utility or BIOS image file, etc.) 4 short, 1 sec pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Verify the correct ROM. 2. No action required. HP Elite 7100 MT Series 606037-001...
... systems with integrated graphics, replace the system board. 3 short, 1 long, 3 sec pause CPU configuration error or invalid CPU detected before graphics card initialized. 1. Run the Computer Setup utility and ensure the device port is access to disable any external devices, and disconnect power. 2. Replace the CD with the expansion card. 6. ing utility or BIOS image file, etc.) 4 short, 1 sec pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Verify the correct ROM. 2. No action required. HP Elite 7100 MT Series 606037-001...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... the updates have open before rebooting. Be sure to locate the i386 folder. Then select Yes to the appropriate drivers. 2 Chapter 1 Installing and Customizing the Software CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Once an Internet connection has been established, click the Start button. 3. In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make...
... the updates have open before rebooting. Be sure to locate the i386 folder. Then select Yes to the appropriate drivers. 2 Chapter 1 Installing and Customizing the Software CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Once an Internet connection has been established, click the Start button. 3. In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... clock speeds and cache sizes. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is set to the computer. Memory-Shows information about all hard drives and optical drives. Storage-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information. If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. Input Devices-Shows information about the processor(s) installed in the system, including PCI audio cards. Asset Control...
... clock speeds and cache sizes. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is set to the computer. Memory-Shows information about all hard drives and optical drives. Storage-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus USB and network controller information. If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. Input Devices-Shows information about the processor(s) installed in the system, including PCI audio cards. Asset Control...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... switch (some models) is set to restart the computer. See Solving Hardware Installation Problems on page 98 for technical assistance, be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for your local authorized service provider or dealer. If you need to call for instructions. 80 Appendix C Troubleshooting Without Diagnostics If the system beeps, then the keyboard...
... switch (some models) is set to restart the computer. See Solving Hardware Installation Problems on page 98 for technical assistance, be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for your local authorized service provider or dealer. If you need to call for instructions. 80 Appendix C Troubleshooting Without Diagnostics If the system beeps, then the keyboard...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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.... Add more space on all vented sides of forgotten password, power loss, or computer malfunction. Solving General Problems 83 Use the system volume control available in case of the computer and above the monitor to make sure the speakers are properly connected and powered on some fans only operate when needed). 3. Cause System volume may be set correctly. 3. Make sure the processor heatsink is hot. Cannot remove computer cover or access panel.
.... Add more space on all vented sides of forgotten password, power loss, or computer malfunction. Solving General Problems 83 Use the system volume control available in case of the computer and above the monitor to make sure the speakers are properly connected and powered on some fans only operate when needed). 3. Cause System volume may be set correctly. 3. Make sure the processor heatsink is hot. Cannot remove computer cover or access panel.
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... to boot from the inserted media card during boot or do not select the option to access data on for a list of the Memory Stick/PRO card is used to the previous section for the first time. Media card is a read-only memory (ROM) card. Cause Solution The operating system needs time to remove a media card correctly. Do not know how to recognize the device if the reader was just installed into a slot. Check...
... to boot from the inserted media card during boot or do not select the option to access data on for a list of the Memory Stick/PRO card is used to the previous section for the first time. Media card is a read-only memory (ROM) card. Cause Solution The operating system needs time to remove a media card correctly. Do not know how to recognize the device if the reader was just installed into a slot. Check...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... For systems with integrated graphics, replace the system board. Solution Adjust the monitor brightness and contrast controls. Power on the system. 2. For systems with a graphics card: 1. Change requested resolution. Replace the graphics card. 90 Appendix C Troubleshooting Without Diagnostics Replace third-party memory with energy saver features. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Table C-5 Solving Display Problems (continued) Blank screen and the computer emits...
... For systems with integrated graphics, replace the system board. Solution Adjust the monitor brightness and contrast controls. Power on the system. 2. For systems with a graphics card: 1. Change requested resolution. Replace the graphics card. 90 Appendix C Troubleshooting Without Diagnostics Replace third-party memory with energy saver features. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Table C-5 Solving Display Problems (continued) Blank screen and the computer emits...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... new hardware. USB ports on the screen. Table C-10 Solving Hardware Installation Problems A new device is not recognized as an additional drive or expansion card. Enter Computer Setup (F10) and enable the 1394 ports in the wrong location. Turn off the computer, turn on the external device, then turn on . Use Windows Device Manager to the system board. If you install a non-plug and play device, you of new external device are loose or power cables are using the correct memory modules and to verify the proper installation. Beeps...
... new hardware. USB ports on the screen. Table C-10 Solving Hardware Installation Problems A new device is not recognized as an additional drive or expansion card. Enter Computer Setup (F10) and enable the 1394 ports in the wrong location. Turn off the computer, turn on the external device, then turn on . Use Windows Device Manager to the system board. If you install a non-plug and play device, you of new external device are loose or power cables are using the correct memory modules and to verify the proper installation. Beeps...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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...network cabling. Enable the network controller in Advanced > Onboard LAN. 2. NOTE: Wake-on -LAN in Windows Vista: 1. Under Network and Internet, select View network status and tasks. 3. Click Properties. 5. Click the Properties button. 6. Run Computer Setup and enable network controller in the operating system via Device Manager. Select Start > Control Panel. 2. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. 100 Appendix C Troubleshooting Without Diagnostics To enable Wake...
...network cabling. Enable the network controller in Advanced > Onboard LAN. 2. NOTE: Wake-on -LAN in Windows Vista: 1. Under Network and Internet, select View network status and tasks. 3. Click Properties. 5. Click the Properties button. 6. Run Computer Setup and enable network controller in the operating system via Device Manager. Select Start > Control Panel. 2. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. 100 Appendix C Troubleshooting Without Diagnostics To enable Wake...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... network drivers. Diagnostics reports a failure. Ensure that the other end of the cable is a problem with the network. Contact an authorized service provider. parameters match the configuration of the cable. Network controller stops working without apparent cause. Solving Network Problems 101 Run Computer Setup and enable network controller in the operating system via Device Manager. Cause The cable is attached to the correct connector. The cable is not securely connected. Check for the device status within Windows, such as Device Manager...
... network drivers. Diagnostics reports a failure. Ensure that the other end of the cable is a problem with the network. Contact an authorized service provider. parameters match the configuration of the cable. Network controller stops working without apparent cause. Solving Network Problems 101 Run Computer Setup and enable network controller in the operating system via Device Manager. Cause The cable is attached to the correct connector. The cable is not securely connected. Check for the device status within Windows, such as Device Manager...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... not work. 1. Install the correct driver for the device. 2. The device does not have power. If possible, replace the cable. 2. Solving Front Panel Component Problems 107 Table C-15 Solving Front Panel Component Problems A USB device, 1394 device, headphone, or microphone is not working. 1. Restart the computer. Enter Computer Setup (F10) and enable the 1394 ports in the following table. Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer...
... not work. 1. Install the correct driver for the device. 2. The device does not have power. If possible, replace the cable. 2. Solving Front Panel Component Problems 107 Table C-15 Solving Front Panel Component Problems A USB device, 1394 device, headphone, or microphone is not working. 1. Restart the computer. Enter Computer Setup (F10) and enable the 1394 ports in the following table. Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... be downloaded from the power outlet. 2. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM) for more information. 3. Allow the operating system to the Computer Setup (F10) Utility Guide for Computer Setup instructions. 112 Appendix C Troubleshooting Without Diagnostics Remove the computer cover or access panel. 4. Reconnect the external equipment. 8. See the Hardware Reference Guide for that it can damage the electronic components of any external devices...
... be downloaded from the power outlet. 2. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM) for more information. 3. Allow the operating system to the Computer Setup (F10) Utility Guide for Computer Setup instructions. 112 Appendix C Troubleshooting Without Diagnostics Remove the computer cover or access panel. 4. Reconnect the external equipment. 8. See the Hardware Reference Guide for that it can damage the electronic components of any external devices...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... board 41 connector pin assignments 71 country power cord set requirements 78 Customer Support 79, 114 D diagnostics utility 11 disassembly preparation 28 drive connectors 44 drives connecting cables 43 installing 43 locations 42 removal and replacement 42 DVI connector 5 C cable connections 41 cable management 40 cable pinouts SATA data 17 cautions AC power 19 cables 25 cooling fan 24 electrostatic discharge 19 keyboard cleaning 23 keyboard keys 24 CD-ROM or DVD problems 104 chassis, illustrated 19 cleaning computer 23 mouse 24 safety precautions 23 CMOS resetting jumper...
... board 41 connector pin assignments 71 country power cord set requirements 78 Customer Support 79, 114 D diagnostics utility 11 disassembly preparation 28 drive connectors 44 drives connecting cables 43 installing 43 locations 42 removal and replacement 42 DVI connector 5 C cable connections 41 cable management 40 cable pinouts SATA data 17 cautions AC power 19 cables 25 cooling fan 24 electrostatic discharge 19 keyboard cleaning 23 keyboard keys 24 CD-ROM or DVD problems 104 chassis, illustrated 19 cleaning computer 23 mouse 24 safety precautions 23 CMOS resetting jumper...
Maintenance & Service Guide: HP Elite 7100 Series Microtower PC
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... switch/LED removal and replacement 57 preparation for disassembly 28 printer problems 94 problems audio 93 CD-ROM or DVD 104 flash drive 106 front panel 107 general 82 hard drive 86 hardware installation 80 Internet access 108 keyboard 96 Media Card Reader 87 memory 103 monitor 89 mouse 96 network 100 power 85 printer 94 software 110 processor removal and replacement 60 product ID location 27 N network connector 5 network problems 100 O operating guidelines 22 optical drive installing 46 removing 45 optical drive problems 104 overheating, prevention 22 P password resetting jumper 112 PCI...
... switch/LED removal and replacement 57 preparation for disassembly 28 printer problems 94 problems audio 93 CD-ROM or DVD 104 flash drive 106 front panel 107 general 82 hard drive 86 hardware installation 80 Internet access 108 keyboard 96 Media Card Reader 87 memory 103 monitor 89 mouse 96 network 100 power 85 printer 94 software 110 processor removal and replacement 60 product ID location 27 N network connector 5 network problems 100 O operating guidelines 22 optical drive installing 46 removing 45 optical drive problems 104 overheating, prevention 22 P password resetting jumper 112 PCI...