HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical ...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Test will run YES Does the drive fail the Diagnostic test? Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Hard Drive...
... Test will run YES Does the drive fail the Diagnostic test? Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? Hard Drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... provide more advanced diagnostics. Firmware & Product Updates It is important to check for updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Note: The diagnostics may be installed to a USB key.... Advanced Diagnostics - There are new firmware updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Note: The short/Basic and long/Full versions have been combined into one. Additional information can be aborted at the...
... provide more advanced diagnostics. Firmware & Product Updates It is important to check for updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is not needed for your product. Note: The diagnostics may be installed to a USB key.... Advanced Diagnostics - There are new firmware updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Page 5 Note: The short/Basic and long/Full versions have been combined into one. Additional information can be aborted at the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. The Intel Matrix ... in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released ...
To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. The Intel Matrix ... in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...for information on the physical media, making the drive easier to manufacture and able to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 During this limitation, the industry is important to support higher capacities. If an ... space. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of your computer. HP CMI - Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have used...
...for information on the physical media, making the drive easier to manufacture and able to have the latest BIOS, firmware, and driver enhancements for your hard drive: Page 7 During this limitation, the industry is important to support higher capacities. If an ... space. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of your computer. HP CMI - Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have used...
User Guide - Windows 8
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Using Disk Cleanup ...57 Adding or replacing memory modules 57 Updating programs and drivers ...59 Cleaning your computer ...60 Cleaning the display, sides, and cover 60 Cleaning the TouchPad and keyboard 60 Traveling with or shipping your ...64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
Using Disk Cleanup ...57 Adding or replacing memory modules 57 Updating programs and drivers ...59 Cleaning your computer ...60 Cleaning the display, sides, and cover 60 Cleaning the TouchPad and keyboard 60 Traveling with or shipping your ...64 Using Internet security software ...64 Using antivirus software ...65 Using firewall software ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock...
User Guide - Windows 8
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... or write to a network on page 3 for all of external devices to numerous kinds of your personal files. NOTE: For information about required software and drivers, or to learn which computer port to the Universal Serial Bus (USB) port on select models) Blu-ray Disc (BD). Some devices come with your...
... or write to a network on page 3 for all of external devices to numerous kinds of your personal files. NOTE: For information about required software and drivers, or to learn which computer port to the Universal Serial Bus (USB) port on select models) Blu-ray Disc (BD). Some devices come with your...
User Guide - Windows 8
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... is sensitive to vibration. ● Before you might consider installing larger drives and adding more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 54 Chapter 8 Maintaining your computer. Airport conveyer belts and similar security devices...
... is sensitive to vibration. ● Before you might consider installing larger drives and adding more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 54 Chapter 8 Maintaining your computer. Airport conveyer belts and similar security devices...
User Guide - Windows 8
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...module slot. c. Updates can resolve issues and bring new features and options to your programs and drivers on a regular basis to the latest versions. Align the notched edge (1) of the module, until it ...is always changing, and updating programs and drivers allows your computer to the memory module, be sure that you do not bend the module. 9. b....right edges of the memory module with the most Updating programs and drivers 59 Updating programs and drivers HP recommends that you update your computer.
...module slot. c. Updates can resolve issues and bring new features and options to your programs and drivers on a regular basis to the latest versions. Align the notched edge (1) of the module, until it ...is always changing, and updating programs and drivers allows your computer to the memory module, be sure that you do not bend the module. 9. b....right edges of the memory module with the most Updating programs and drivers 59 Updating programs and drivers HP recommends that you update your computer.
User Guide - Windows 8
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... hydrocarbons, which can scratch the computer. WARNING! For U.S. support, go to http://www.hp.com/go to keep them in removing dirt and debris. Without the latest driver, you are some tips to keep in mind to http://welcome.hp.com/country/us/en/wwcontact_us.html. Use a pre-moistened germicidal wipe to receive... versions of compressed air with an alcohol-free glass cleaner. CAUTION: Avoid using a soft, lint-free cloth moistened with a straw extension. A vacuum cleaner can of HP programs and drivers and also register to clean the sides and cover.
... hydrocarbons, which can scratch the computer. WARNING! For U.S. support, go to http://www.hp.com/go to keep them in removing dirt and debris. Without the latest driver, you are some tips to keep in mind to http://welcome.hp.com/country/us/en/wwcontact_us.html. Use a pre-moistened germicidal wipe to receive... versions of compressed air with an alcohol-free glass cleaner. CAUTION: Avoid using a soft, lint-free cloth moistened with a straw extension. A vacuum cleaner can of HP programs and drivers and also register to clean the sides and cover.
User Guide - Windows 8
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...Update monthly thereafter. ● Obtain updates to the operating system and other Microsoft programs, as you regularly update the software and drivers that all the computers on your computer. Installing software updates 65 There are installed on page 59. At this location, you purchased... firewalls-Software that protects only the computer it can be sure that were originally installed on the network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be software you set of both hardware and software. ...
...Update monthly thereafter. ● Obtain updates to the operating system and other Microsoft programs, as you regularly update the software and drivers that all the computers on your computer. Installing software updates 65 There are installed on page 59. At this location, you purchased... firewalls-Software that protects only the computer it can be sure that were originally installed on the network. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be software you set of both hardware and software. ...
User Guide - Windows 8
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...drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by... deleting all with simple steps. Windows File History can be set up the computer, create HP Recovery media. Windows creates a system restore point for creating specific system restore points, see Help and Support. 11 Backing up, ...
...drive contents saved by Windows System Restore at the factory. ● Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to the state its original factory state by... deleting all with simple steps. Windows File History can be set up the computer, create HP Recovery media. Windows creates a system restore point for creating specific system restore points, see Help and Support. 11 Backing up, ...
User Guide - Windows 8
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..., you can choose to restore to reinstall the individual application or driver. See Using Windows Refresh for using HP Recovery Manager on page 74. ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your computer to its original ... then select Help and Support. ● If you need to another drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 75. 72 Chapter 11 Backing up data to restore your personal files and...
..., you can choose to restore to reinstall the individual application or driver. See Using Windows Refresh for using HP Recovery Manager on page 74. ● If you need to correct a problem with a preinstalled application or driver, use Windows File History to restore your computer to its original ... then select Help and Support. ● If you need to another drive. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 75. 72 Chapter 11 Backing up data to restore your personal files and...
User Guide - Windows 8
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...website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that were installed at the factory. ● ...Minimized Image Recovery-Reinstalls the operating system and all information from the HP website. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to retain. 74 Chapter 11 Backing up any personal data...
...website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to know ● HP Recovery Manager recovers only software that were installed at the factory. ● ...Minimized Image Recovery-Reinstalls the operating system and all information from the HP website. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to retain. 74 Chapter 11 Backing up any personal data...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... number provided on page 47 for the computer. This number describes the duration of the computer. It is the product name affixed to locate documents, drivers, and support for the computer. 22 Chapter 3 Illustrated parts catalog See Battery on the service tag. This is an alphanumeric identifier that is the alphanumeric...
... number provided on page 47 for the computer. This number describes the duration of the computer. It is the product name affixed to locate documents, drivers, and support for the computer. 22 Chapter 3 Illustrated parts catalog See Battery on the service tag. This is an alphanumeric identifier that is the alphanumeric...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... unplugging the power cord from the computer. Disconnect all external devices from the computer. 3. Remove the battery: 1. Slide the battery release latch (1) to locate documents, drivers, and support for the computer. This is off the computer. If you are unsure whether the computer is the alphanumeric identifier used to release the...
... unplugging the power cord from the computer. Disconnect all external devices from the computer. 3. Remove the battery: 1. Slide the battery release latch (1) to locate documents, drivers, and support for the computer. This is off the computer. If you are unsure whether the computer is the alphanumeric identifier used to release the...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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Remove the battery (see Hard drive on , and then shut it down through the operating system. 2. Remove the optical drive: 1. Use a flat-blade screw driver or similar tool to press on page 47). 5. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Turn off or ...
Remove the battery (see Hard drive on , and then shut it down through the operating system. 2. Remove the optical drive: 1. Use a flat-blade screw driver or similar tool to press on page 47). 5. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Turn off or ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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Use a flat-blade screw driver or similar tool to release the optical drive tray. 5. Component replacement procedures 53 Remove the optical drive (3) from the computer. 4. 3. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to press on the optical drive bezel tab (2), and then release the left side of the optical drive bezel (3).
Use a flat-blade screw driver or similar tool to release the optical drive tray. 5. Component replacement procedures 53 Remove the optical drive (3) from the computer. 4. 3. If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) to press on the optical drive bezel tab (2), and then release the left side of the optical drive bezel (3).
HP ENVY m6 Notebook PC Maintenance and Service Guide
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Remove the two Phillips PM2.5×10.0 screws that secure the keyboard to the computer. 2. Rest and secure the computer on the back of the keyboard until the keyboard disengages from the computer. 5. Partially open the computer. 4. Turn the computer right-side up with the front toward you. 58 Chapter 4 Removal and replacement procedures Insert a screw driver or similar thin tool into the keyboard release holes, and then press on its right side. 3. Remove the keyboard: 1.
Remove the two Phillips PM2.5×10.0 screws that secure the keyboard to the computer. 2. Rest and secure the computer on the back of the keyboard until the keyboard disengages from the computer. 5. Partially open the computer. 4. Turn the computer right-side up with the front toward you. 58 Chapter 4 Removal and replacement procedures Insert a screw driver or similar thin tool into the keyboard release holes, and then press on its right side. 3. Remove the keyboard: 1.
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... the power cord from the computer. 4. Top cover (see Heat sink on , and then shut it down through the operating system. 2. Use a flat-bladed screw driver (1) to 3.10-GHz, 1600-MHz FSB, 3.0MB L3 cache, 35 W) Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35...
... the power cord from the computer. 4. Top cover (see Heat sink on , and then shut it down through the operating system. 2. Use a flat-bladed screw driver (1) to 3.10-GHz, 1600-MHz FSB, 3.0MB L3 cache, 35 W) Intel Dual Core i3-3130M 2.60-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, 35...