HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.../support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook...
.../support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Serial ATA hard disk drives. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook...
User Guide - Windows 8
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... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
... Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...6 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons, speakers, and fingerprint reader 11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Using Bluetooth wireless devices 19 Connecting...
User Guide - Windows 8
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... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
... ...65 Installing software updates ...65 Installing Windows updates 65 Installing HP and third-party software updates 65 Securing your wireless network ...66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility (BIOS) and System Diagnostics 67 Starting Setup Utility (BIOS) ...67 Updating the BIOS ...67 Determining the BIOS version 67 Downloading a BIOS update 68 Using System Diagnostics ...69 11 Backing up, restoring, and recovering ...70 Creating recovery media and backups 70 Creating HP Recovery media 71 Restore and...
User Guide - Windows 8
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...; Chat online with an HP technician. ● Email support. ● Find support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal information. ● Specific warranty information about this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. In some countries/regions, HP may request a printed copy from the Start screen, type h, and then select...
...; Chat online with an HP technician. ● Email support. ● Find support telephone numbers. ● Locate HP service center locations. ● Important regulatory notices, including proper battery disposal information. ● Specific warranty information about this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. In some countries/regions, HP may request a printed copy from the Start screen, type h, and then select...
User Guide - Windows 8
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.... 3. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. If the device is on, the wireless light is displayed, allowing you want to connect to verify the name and status of a wireless router or access point. Click Connect. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. A list of options is on . Connecting to a WLAN To connect to create a new network connection...
.... 3. Connecting to a LAN requires an 8-pin, RJ-45 (network) cable. If the device is on, the wireless light is displayed, allowing you want to connect to verify the name and status of a wireless router or access point. Click Connect. Using Bluetooth wireless devices A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. A list of options is on . Connecting to a WLAN To connect to create a new network connection...
User Guide - Windows 8
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... sound. With the webcam, you to the jack, the computer speakers are disabled. Component (6) (7) (8) (9) (10) (11) (12) (13) Description USB 3.0 ports (3) Connect optional USB 3.0 devices and provide enhanced USB power performance. Also connects an optional headset microphone. For additional safety information, refer to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. External monitor port Connects an external VGA monitor or projector. Optical drive Reads and writes (select models only) to Help and Support. The jack does...
... sound. With the webcam, you to the jack, the computer speakers are disabled. Component (6) (7) (8) (9) (10) (11) (12) (13) Description USB 3.0 ports (3) Connect optional USB 3.0 devices and provide enhanced USB power performance. Also connects an optional headset microphone. For additional safety information, refer to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. External monitor port Connects an external VGA monitor or projector. Optical drive Reads and writes (select models only) to Help and Support. The jack does...
User Guide - Windows 8
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...: 1. Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer when it is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and...
...: 1. Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer when it is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and...
User Guide - Windows 8
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... the types of USB ports you have on this versatile interface allows you to connect to numerous kinds of external devices to a CD, DVD, or (on your phone or camera. Your computer has an internal hard drive or a solid state drive that help you to read or write to your computer, such as SuperSpeed ports, are also compatible with USB 1.0 and 2.0 devices. A USB flash drive, connected to use, see Connecting to...
... the types of USB ports you have on this versatile interface allows you to connect to numerous kinds of external devices to a CD, DVD, or (on your phone or camera. Your computer has an internal hard drive or a solid state drive that help you to read or write to your computer, such as SuperSpeed ports, are also compatible with USB 1.0 and 2.0 devices. A USB flash drive, connected to use, see Connecting to...
User Guide - Windows 8
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... information one time on both the internal and an external display may be caused by a laser from the wireless network. Follow the on-screen instructions to install the update. ● If lines appear on the keyboard or move the computer while an optical drive is writing to a disc. The DVDs can be used in DVD±R drives. ● BD-a Blu-ray Disc holds more information than a CD...
... information one time on both the internal and an external display may be caused by a laser from the wireless network. Follow the on-screen instructions to install the update. ● If lines appear on the keyboard or move the computer while an optical drive is writing to a disc. The DVDs can be used in DVD±R drives. ● BD-a Blu-ray Disc holds more information than a CD...
User Guide - Windows 8
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... a memory module or replacing the existing memory module in your computer. NOTE: To use a dual-channel configuration with work, your computer's performance. Your computer is to expand the amount of memory you are located on the size of your hard drive and the number of the memory module slots. The computer has two memory module slots. You may take more efficiently. From the Start screen, type disk, select Settings, and then select Free up disk space...
... a memory module or replacing the existing memory module in your computer. NOTE: To use a dual-channel configuration with work, your computer's performance. Your computer is to expand the amount of memory you are located on the size of your hard drive and the number of the memory module slots. The computer has two memory module slots. You may take more efficiently. From the Start screen, type disk, select Settings, and then select Free up disk space...
User Guide - Windows 8
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... earlier, open the folder on the screen reports a successful installation, you are ready to install the update. Using the hard drive path you connect your hard drive. 68 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics NOTE: After a message on your hard drive. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Make a note...
... earlier, open the folder on the screen reports a successful installation, you are ready to install the update. Using the hard drive path you connect your hard drive. 68 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics NOTE: After a message on your hard drive. Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. From the Start screen, select the HP Support Assistant app. 2. Make a note...
User Guide - Windows 8
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... using Windows System Restore, see Recovering using HP Recovery Manager on page 73. ● If you want to reset your system. Even if you did not manually create a restore point, you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of Windows Refresh or a reinstallation. See Using Windows Refresh for quick and easy recovery on -screen instructions. ● If you can choose to restore to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling...
... using Windows System Restore, see Recovering using HP Recovery Manager on page 73. ● If you want to reset your system. Even if you did not manually create a restore point, you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of Windows Refresh or a reinstallation. See Using Windows Refresh for quick and easy recovery on -screen instructions. ● If you can choose to restore to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling...
User Guide - Windows 8
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... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
... 13 battery temperature 44 Beats Audio 12, 22, 23, 37 Beats Audio Control Panel 23 Beats Audio hot key 23 best practices 1 BIOS determining version 67 downloading an update 68 updating 67 Bluetooth device 16, 19 Bluetooth label 15 boot order changing HP Recovery Manager 75 buttons left TouchPad 8 optical drive eject 4 power 11 right TouchPad 8 TouchPad on/off 8 C cables USB 48 caps lock light, identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front...
User Guide - Windows 8
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...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
...WLAN 15 latch, battery release 13 lights AC adapter 5 caps lock 9 fingerprint reader 10 hard drive 4 mute 9 optical drive 4 power 4, 9 RJ-45 (network) jack 6 TouchPad 8, 10 webcam 7, 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment, identifying 14 minimized image creating 74 minimized image recovery 75 mouse, external setting preferences 28 mute light, identifying 9 N network jack, identifying 6 num lock key, identifying 12, 38 O operating environment 77 optical disc inserting 50...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is unique to determine what components and parts are needed. See Battery on the service tag. The part number helps a service technician to each product. This is necessary to remove the battery to locate documents, drivers, and support for battery removal instructions. This number provides specific information about the product's hardware components. It is the alphanumeric identifier used to obtain these numbers. This number describes...
... name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is unique to determine what components and parts are needed. See Battery on the service tag. The part number helps a service technician to each product. This is necessary to remove the battery to locate documents, drivers, and support for battery removal instructions. This number provides specific information about the product's hardware components. It is the alphanumeric identifier used to obtain these numbers. This number describes...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... the on -screen instructions. Make a note of the path to the location on battery power, docked in an optional docking device, or connected to the hard drive. Click your computer. Complete the installation by unplugging the power cord from your hard drive where the BIOS update is typically Local Disk (C:). 3. During the download and installation, follow these steps: 1. You may need to access this information to a network, consult the network administrator before installing any device, cable, or...
... the on -screen instructions. Make a note of the path to the location on battery power, docked in an optional docking device, or connected to the hard drive. Click your computer. Complete the installation by unplugging the power cord from your hard drive where the BIOS update is typically Local Disk (C:). 3. During the download and installation, follow these steps: 1. You may need to access this information to a network, consult the network administrator before installing any device, cable, or...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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NOTE: During Refresh, a list of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Help and Support for quick and easy recovery When your computer is important to you wish to remove the recovery partition to the replacement drive. To start fresh and keep what you can use the Factory Reset option of removed traditional applications will be available for your files, select Get started, and follow...
NOTE: During Refresh, a list of HP Recovery media to restore the factory image to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. See Help and Support for quick and easy recovery When your computer is important to you wish to remove the recovery partition to the replacement drive. To start fresh and keep what you can use the Factory Reset option of removed traditional applications will be available for your files, select Get started, and follow...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
... 18 power 12 TouchPad 15 TouchPad on/off 15 C cables, service considerations 42 caps lock light 14 chipset, product description 2 components bottom 19 button 12 display 11 fingerprint reader 12 front 16 keys 13 left-side 17 lights 14 right-side 18 speakers 12 TouchPad 15 computer major components 23 computer part number 46 computer specifications 101 connectors, service considerations 42 D Digital Media Slot, location 16 display components 11 specifications 102 display assembly removal...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
... lights AC adapter 19 caps lock 14 fingerprint reader 15 hard drive 18 mute 14 network jack 17 optical drive 18 power 14, 18 RJ-45 jack 17 TouchPad 15 webcam 11 wireless 14 M mass storage device precautions 42 spare part numbers 30 memory module product description 4 removal 55 spare part numbers 28, 34, 55 microphone location 11 product description 5 microphone jack 17 model description 47 model name 1 monitor port 17 mute light 14 N network jack lights 17 location 17 num lock key 13 numeric keypad 13 O operating...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...
... module 4 microphone 5 operating system 9 optical drive 5 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 9 solid-state drive 5 video 5 wireless 6 product name 1, 46 product number 46 R removal/replacement preliminaries 41 procedures 46 right-side components RJ-45 jack lights 17 location 17 RTC battery removal 51 spare part number 18 28, 34, 51 S Screw Kit, spare part number 32, 36 security cable slot 19 security, product description 8 serial number 46 service considerations cables 42 connectors 42 plastic parts 41 service cover location...