Quick Setup Guide
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... additional troubleshooting help. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. HP Support website: http://www.hp.com/go /win7. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the...
... additional troubleshooting help. User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer. HP Support website: http://www.hp.com/go /win7. Windows 7 troubleshooting tools 1. Click Start, click Control Panel, and then click System and Security. 2. Quick Setup (this Guide) ● Use the...
Quick Setup Guide
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... disable the power cord grounding plug. The guide is currently running. (Click Start > Control Panel and double-click System. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to a power surge protection device that is easily accessible at http://www.hp.com/ergo. 1. Find out what operating system and version your country and language, if necessary, and click Support & Drivers...
... disable the power cord grounding plug. The guide is currently running. (Click Start > Control Panel and double-click System. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to a power surge protection device that is easily accessible at http://www.hp.com/ergo. 1. Find out what operating system and version your country and language, if necessary, and click Support & Drivers...
Quick Setup Guide
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..., and press Enter. Read the Safety & Comfort Guide for your computer model name and number in an unstable installation, infect the computer with an Internet Service Provider (ISP). NOTE: Use only licensed original software. Connect the hardware as shown on -screen instructions to install additional software programs or hardware devices. e. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. b. g. Select Download drivers and software (and firmware), type your computer.
..., and press Enter. Read the Safety & Comfort Guide for your computer model name and number in an unstable installation, infect the computer with an Internet Service Provider (ISP). NOTE: Use only licensed original software. Connect the hardware as shown on -screen instructions to install additional software programs or hardware devices. e. Security solutions can deter theft, mishandling, and software attacks, but cannot prevent them. b. g. Select Download drivers and software (and firmware), type your computer.
Quick Setup Guide
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... keyboard. Using an HDMI monitor If your monitor, you may need to adjust some settings to view the Beats user interface. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray to hear sound (see "Adjusting resolution"). The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect...
... keyboard. Using an HDMI monitor If your monitor, you may need to adjust some settings to view the Beats user interface. Select HP TouchSmart PC models also include four Beatsoptimized internal speakers and a Beats toggle button on the system tray to hear sound (see "Adjusting resolution"). The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that you connect...
Quick Setup Guide
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... dual- 8 Chapter 3 Setting up additional monitors: These instructions are for this option. If necessary, click the box to remove a check mark or add a check mark. 5. Right-click an empty area of the desktop, and then click NVIDIA Control Panel. If your HP computer is connected to a non-HP monitor, make sure that the Show only TV resolutions check box contains a check mark. The Catalyst Control Center window opens. 2. Select Graphics...
... dual- 8 Chapter 3 Setting up additional monitors: These instructions are for this option. If necessary, click the box to remove a check mark or add a check mark. 5. Right-click an empty area of the desktop, and then click NVIDIA Control Panel. If your HP computer is connected to a non-HP monitor, make sure that the Show only TV resolutions check box contains a check mark. The Catalyst Control Center window opens. 2. Select Graphics...
Quick Setup Guide
Page 15
... to the instructions for the two- The monitor's connection type must match the connector on the back of the displays will be amber; A DVI-to-VGA adapter is completed. 5. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to an available display connector on the PC. ATI Eyefinity Catalyst™ setup 1. Setting up ATI Catalyst Control Center™, or select Start, select...
... to the instructions for the two- The monitor's connection type must match the connector on the back of the displays will be amber; A DVI-to-VGA adapter is completed. 5. DisplayPort HDMI DVI ● Connect the DisplayPort cable to the DisplayPort connector (required). ● Connect the DVI cable to an available display connector on the PC. ATI Eyefinity Catalyst™ setup 1. Setting up ATI Catalyst Control Center™, or select Start, select...
Quick Setup Guide
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... and reconnect the mouse connector to display the Windows Start menu. 5. Press Num Lock on the number keypad can be used. Use the keyboard to save changes in all open programs. 4. Repeat step 1 and step 2 to save changes in all open programs, and then restart your computer. 14 Chapter 5 Troubleshooting Use the arrow keys to select the Arrow button that the arrow keys on the keyboard to turn off the computer...
... and reconnect the mouse connector to display the Windows Start menu. 5. Press Num Lock on the number keypad can be used. Use the keyboard to save changes in all open programs. 4. Repeat step 1 and step 2 to save changes in all open programs, and then restart your computer. 14 Chapter 5 Troubleshooting Use the arrow keys to select the Arrow button that the arrow keys on the keyboard to turn off the computer...
Quick Setup Guide
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... audio connector, not a Line In or headphone connector. Under Hardware and Sound, click Troubleshoot and audio playback. If you connected powered (active) speakers and that you want to enter the on the graphics card (select models only) to connect your computer, and then unplug and reconnect the speakers. Use the front-panel buttons to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the Audio Out (lime green) connector on . Internet access...
... audio connector, not a Line In or headphone connector. Under Hardware and Sound, click Troubleshoot and audio playback. If you connected powered (active) speakers and that you want to enter the on the graphics card (select models only) to connect your computer, and then unplug and reconnect the speakers. Use the front-panel buttons to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the Audio Out (lime green) connector on . Internet access...
Quick Setup Guide
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... and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - This is internal, try to move the antenna to a configuration that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation, later in this table). - Restores your Internet connection type. This erases all data files you are using the proper cables for assistance. Run the wireless setup...
... and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP User Manuals. ) - This is internal, try to move the antenna to a configuration that was in use before the software was installed. ● Reinstall the software program or hardware driver (see Software program and hardware driver reinstallation, later in this table). - Restores your Internet connection type. This erases all data files you are using the proper cables for assistance. Run the wireless setup...
Quick Setup Guide
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... due to software that was installed on -screen instructions. You can also set restore points manually. screen instructions. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open the Device Manager window. 3. Or, to...
... due to software that was installed on -screen instructions. You can also set restore points manually. screen instructions. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your computer, use the System Recovery program. Close all open programs. 2. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Close all open the Device Manager window. 3. Or, to...
Quick Setup Guide
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... Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Customer support for repairs If your computer needs to be repaired or to have parts replaced, you purchased your new...
... Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to fix your computer is then, to the extent allowed by local law, covered under the terms and conditions listed in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Customer support for repairs If your computer needs to be repaired or to have parts replaced, you purchased your new...
Quick Setup Guide (For Linux and Freedos Only)
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.../support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Safety & Regulatory Information ● Find ergonomic information. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Quick Setup (this Guide) ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Find electronic user guides and specifications for your computer model. ● Order parts...
.../support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. Safety & Regulatory Information ● Find ergonomic information. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. Quick Setup (this Guide) ● See how-to videos about using Visit http://www.hp.com/supportvideos (English only) the features of your computer. ● Find electronic user guides and specifications for your computer model. ● Order parts...
Quick Setup Guide (For Linux and Freedos Only)
Page 10
... port, and do not control any other media devices on the side panel does not change the volume of the computer. Using the HDMI port controls (select models only) The right side of the device plugged into the HDMI port, the volume on -screen menu displays. To use HDMI to connect your monitor, you may need to adjust the resolution setting for a monitor, and using a DVI or VGA connector for the monitor. If you use the HDMI port controls, plug a device into the HDMI port, the volume controls...
... port, and do not control any other media devices on the side panel does not change the volume of the computer. Using the HDMI port controls (select models only) The right side of the device plugged into the HDMI port, the volume on -screen menu displays. To use HDMI to connect your monitor, you may need to adjust the resolution setting for a monitor, and using a DVI or VGA connector for the monitor. If you use the HDMI port controls, plug a device into the HDMI port, the volume controls...
Quick Setup Guide (For Linux and Freedos Only)
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... Possible solution Error message: Hard disk drive error. ENWW Computer does not start . 5 Troubleshooting Refer to be replaced. Either the hard disk drive or the system board may need to the documentation provided by connecting a different electrical device to the external power source are plugged in properly, and the wall outlet is blank, the monitor might encounter while installing, starting up Windows. select models only) on the keyboard. When drive activity stops, remove the disc and press...
... Possible solution Error message: Hard disk drive error. ENWW Computer does not start . 5 Troubleshooting Refer to be replaced. Either the hard disk drive or the system board may need to the documentation provided by connecting a different electrical device to the external power source are plugged in properly, and the wall outlet is blank, the monitor might encounter while installing, starting up Windows. select models only) on the keyboard. When drive activity stops, remove the disc and press...
Quick Setup Guide (For Linux and Freedos Only)
Page 18
... external antenna, try to move the computer. Do not connect a telephone cable to connect again later, or contact your factory-installed software programs or hardware drivers are using the Recovery Manager program (select models only). doing so might have created. Software troubleshooting To repair software problems, try to reinstall it (for your product CD. This is in the list of your Internet service provider (ISP) for assistance. Restores the software (if it by using...
... external antenna, try to move the computer. Do not connect a telephone cable to connect again later, or contact your factory-installed software programs or hardware drivers are using the Recovery Manager program (select models only). doing so might have created. Software troubleshooting To repair software problems, try to reinstall it (for your product CD. This is in the list of your Internet service provider (ISP) for assistance. Restores the software (if it by using...
Quick Setup Guide (For Linux and Freedos Only)
Page 20
... your system and turning it on the back of the computer, you are covered during the warranty period. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist you have any problems setting up your new computer. Before upgrading your hardware Any hardware upgrades that the computer was working properly before...
... your system and turning it on the back of the computer, you are covered during the warranty period. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist you have any problems setting up your new computer. Before upgrading your hardware Any hardware upgrades that the computer was working properly before...
Troubleshooting and Maintenance Guide
Page 6
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive. 4. If Windows opens, immediately back up and is functioning, the green power supply light on or start up , or using your computer model. Ensure that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for 5 or more seconds to it on the keyboard simultaneously. 2. When the cables connecting...
... additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive. 4. If Windows opens, immediately back up and is functioning, the green power supply light on or start up , or using your computer model. Ensure that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for 5 or more seconds to it on the keyboard simultaneously. 2. When the cables connecting...
Troubleshooting and Maintenance Guide
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... most-not all-programs). 3. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is complete, unplug and reconnect the mouse connector to 10 seconds until the LED on the underside of inactivity. Push and hold the Connect button (B) on the receiver lights or stops flashing. After the shutdown is not detected. Your computer model might have a choice, use , and within 30 cm...
... most-not all-programs). 3. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is complete, unplug and reconnect the mouse connector to 10 seconds until the LED on the underside of inactivity. Push and hold the Connect button (B) on the receiver lights or stops flashing. After the shutdown is not detected. Your computer model might have a choice, use , and within 30 cm...
Troubleshooting and Maintenance Guide
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... as batteries or a power cord) do not plug a network cable into a telephone service line; From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to the network adapter, and do not produce satisfactory sound. Speakers and sound Symptom Volume is produced. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Turn off your monitor to the computer, you should also connect analog speakers to...
... as batteries or a power cord) do not plug a network cable into a telephone service line; From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Try to the network adapter, and do not produce satisfactory sound. Speakers and sound Symptom Volume is produced. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Turn off your monitor to the computer, you should also connect analog speakers to...
Troubleshooting and Maintenance Guide
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... on -screen instructions. Select System and Security, select System, and then select System protection. 4. Select the Driver tab. 5. Double-click the specific item (for example, HP DVD Writer 640b). 4. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type control panel, and then select Control Panel. 3. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the...
... on -screen instructions. Select System and Security, select System, and then select System protection. 4. Select the Driver tab. 5. Double-click the specific item (for example, HP DVD Writer 640b). 4. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type control panel, and then select Control Panel. 3. Software troubleshooting Symptom To repair software problems, try these methods: Updating device drivers Microsoft System Restore Possible solution ● Turn the...