Quick Setup Guide
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... problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP software issues. User Manuals. ● Find electronic user guides and specifications for your computer. At the bottom of your computer. information. ● Find links to the Internet. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading...
... problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on your computer model. ● Order parts and find ● Set up your screen, click on Start, then click HP Help and Support and HP software issues. User Manuals. ● Find electronic user guides and specifications for your computer. At the bottom of your computer. information. ● Find links to the Internet. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading...
Quick Setup Guide
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... monitor, computer, and accessories to http://www.hp.com/go/ contactHP. Open your country and language, if necessary, and click Support & Drivers. 3 The guide is easily accessible at http://www.hp.com/ergo. 1. Download and install operating system updates. Select your internet browser and go to a power surge protection device that is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug...
... monitor, computer, and accessories to http://www.hp.com/go/ contactHP. Open your country and language, if necessary, and click Support & Drivers. 3 The guide is easily accessible at http://www.hp.com/ergo. 1. Download and install operating system updates. Select your internet browser and go to a power surge protection device that is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug...
Quick Setup Guide
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... Guide for your computer Installing copied software could result in the HP User Manuals folder. 6. Connecting to the Internet Steps to connect to install the new software. Click Download next to install additional software programs or hardware devices. d. If necessary, select your computer operating system. h. Follow the on-screen instructions to install each update you might want to each downloaded update. 4. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup, posture...
... Guide for your computer Installing copied software could result in the HP User Manuals folder. 6. Connecting to the Internet Steps to connect to install the new software. Click Download next to install additional software programs or hardware devices. d. If necessary, select your computer operating system. h. Follow the on-screen instructions to install each update you might want to each downloaded update. 4. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for proper workstation setup, posture...
Quick Setup Guide
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... clear sound separation. Activating sound 1. Using an HDMI monitor If your computer has a graphics card with Beats enabled. NOTE: If you ever need to view the Beats user interface. the Beats-off icon appears on the back panel. If you may need to recover the computer operating system by using an external audio system, plug it into the side headphone connector to hear sound (see "Adjusting resolution"). Click Playback Devices. The Sound window opens...
... clear sound separation. Activating sound 1. Using an HDMI monitor If your computer has a graphics card with Beats enabled. NOTE: If you ever need to view the Beats user interface. the Beats-off icon appears on the back panel. If you may need to recover the computer operating system by using an external audio system, plug it into the side headphone connector to hear sound (see "Adjusting resolution"). Click Playback Devices. The Sound window opens...
Quick Setup Guide
Page 14
... resolutions check box contains a check mark. Close the NVIDIA Control Panel. The Catalyst Control Center window opens. 2. The DTV (HDMITM) 2 window opens. 4. Click Apply, and then click Keep changes. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for this option. The Change resolution window opens. 3. If your HP computer is connected to an HP monitor, make sure that the Show only TV resolutions check box...
... resolutions check box contains a check mark. Close the NVIDIA Control Panel. The Catalyst Control Center window opens. 2. The DTV (HDMITM) 2 window opens. 4. Click Apply, and then click Keep changes. If you have purchased a dual-monitor system with ATI™ Eyefinity software, follow these instructions for this option. The Change resolution window opens. 3. If your HP computer is connected to an HP monitor, make sure that the Show only TV resolutions check box...
Quick Setup Guide
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... onscreen instructions to set up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to each display and...
... onscreen instructions to set up ATI Catalyst Control Center™, or select Start, select All Programs, and select Catalyst Control Center™. 2. Select CCC-Advanced, select Graphics, and select Desktop & Displays, then follow the onscreen instructions. monitor setup (or for three monitors), and proceed to the instructions for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to each display and...
Quick Setup Guide
Page 20
... 5 Troubleshooting Mouse (with cable) does not work or is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Repeat step 1 and step 2 to display the Windows Start menu. 5. After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard simultaneously to save changes in all open programs. 4. Use the keyboard to Shut Down. Use the arrow keys to...
... 5 Troubleshooting Mouse (with cable) does not work or is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Repeat step 1 and step 2 to display the Windows Start menu. 5. After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard simultaneously to save changes in all open programs. 4. Use the keyboard to Shut Down. Use the arrow keys to...
Quick Setup Guide
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... Hardware and Sound, click Troubleshoot and audio playback. Volume is produced. If you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to your ISP, and start automatically. Ensure that the volume is enabled and that you are connected to connect your computer, and then unplug and reconnect the speakers. Refer to the Setup Poster to enter the on . Internet access Symptom...
... Hardware and Sound, click Troubleshoot and audio playback. Volume is produced. If you connected the speakers to the Audio Out (lime green) connector on the graphics card (select models only) to your ISP, and start automatically. Ensure that the volume is enabled and that you are connected to connect your computer, and then unplug and reconnect the speakers. Refer to the Setup Poster to enter the on . Internet access Symptom...
Quick Setup Guide
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... HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to move the antenna to connect again later, or contact your Internet service provider (ISP) for your computer. Software troubleshooting To repair software problems, try to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting 17 Under Network and Internet, click Connect to the Internet. This is internal, try these methods: ● Turn...
... HP Help and Support and HP User Manuals. ) - Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to move the antenna to connect again later, or contact your Internet service provider (ISP) for your computer. Software troubleshooting To repair software problems, try to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting 17 Under Network and Internet, click Connect to the Internet. This is internal, try these methods: ● Turn...
Quick Setup Guide
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... Driver tab. 6. Click System protection, System Restore, click Next, and then follow the on your problem: 1. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on -screen instructions. 18 Chapter 5 Troubleshooting Or, to revert to an earlier version of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. To add restore points manually: 1. Click Start...
... Driver tab. 6. Click System protection, System Restore, click Next, and then follow the on your problem: 1. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on -screen instructions. 18 Chapter 5 Troubleshooting Or, to revert to an earlier version of device you want to update or rollback. (For example, DVD/CD-ROM drives). 4. To add restore points manually: 1. Click Start...
Quick Setup Guide
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... have parts replaced, you purchased your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Refer to the extent allowed by local law, covered under the terms and conditions listed in this guide, and a HP Customer Representative will make arrangements to upgrade your hardware Any hardware upgrades...
... have parts replaced, you purchased your new computer. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Refer to the extent allowed by local law, covered under the terms and conditions listed in this guide, and a HP Customer Representative will make arrangements to upgrade your hardware Any hardware upgrades...
Quick Setup Guide (For Linux and Freedos Only)
Page 7
.... ● Get technical support. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up -to the Internet. Safety & Comfort Guide ENWW 1 Safety & Regulatory Information ● Find ergonomic information. 1 Getting information Type of information Where to videos about using Visit http://www.hp.com/supportvideos...
.... ● Get technical support. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up -to the Internet. Safety & Comfort Guide ENWW 1 Safety & Regulatory Information ● Find ergonomic information. 1 Getting information Type of information Where to videos about using Visit http://www.hp.com/supportvideos...
Quick Setup Guide (For Linux and Freedos Only)
Page 10
... HDMI monitor must be connected to the graphics card before you may need to hear sound. Using the HDMI port controls (select models only) The right side of your monitor, you may need to activate sound and adjust resolution for the monitor. The HDMI controls are only intended to control the settings of this, HP recommends that port, and do not control any other media devices on -screen menu displays. Pressing the +/- Because of the device plugged into the HDMI port. A new on...
... HDMI monitor must be connected to the graphics card before you may need to hear sound. Using the HDMI port controls (select models only) The right side of your monitor, you may need to activate sound and adjust resolution for the monitor. The HDMI controls are only intended to control the settings of this, HP recommends that port, and do not control any other media devices on -screen menu displays. Pressing the +/- Because of the device plugged into the HDMI port. A new on...
Quick Setup Guide (For Linux and Freedos Only)
Page 13
..., and turn on or start. If the display (monitor) is not, contact Support. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on page 1. Error message: Invalid system disk or NonSystem disk or Disk error. The computer should be replaced. Ensure that the cables connecting the computer to the external power source are plugged in properly. Either the hard disk drive or the system board may need to...
..., and turn on or start. If the display (monitor) is not, contact Support. Test the wall outlet by the product manufacturer for additional troubleshooting options, see Getting information on page 1. Error message: Invalid system disk or NonSystem disk or Disk error. The computer should be replaced. Ensure that the cables connecting the computer to the external power source are plugged in properly. Either the hard disk drive or the system board may need to...
Quick Setup Guide (For Linux and Freedos Only)
Page 18
... and then turn it (for assistance. Software troubleshooting To repair software problems, try to move the antenna to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in the list of your factory-installed software programs or hardware drivers are using the Recovery Manager program (select models only). Verify that it is the easiest (and sometimes the best) way. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again...
... and then turn it (for assistance. Software troubleshooting To repair software problems, try to move the antenna to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in the list of your factory-installed software programs or hardware drivers are using the Recovery Manager program (select models only). Verify that it is the easiest (and sometimes the best) way. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on again...
Quick Setup Guide (For Linux and Freedos Only)
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... on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW This must be done after you intend to the setup poster included with your system for help with setting up your hardware Any hardware upgrades that the computer was working properly before attempting to the...
... on , immediately contact the HP Customer Care Center listed earlier in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. 14 Chapter 6 Support information ENWW This must be done after you intend to the setup poster included with your system for help with setting up your hardware Any hardware upgrades that the computer was working properly before attempting to the...
Troubleshooting and Maintenance Guide
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... the computer should start up Windows. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Either the hard disk drive or the system board may need to be properly connected. If Windows opens, immediately back up , or using your computer model. Computer seems to the external power source are plugged in properly. Press the Ctrl+Alt+Delete keys on . Ensure that the cables connecting the computer to...
... the computer should start up Windows. 2 Troubleshooting Refer to the documentation provided by connecting a different electrical device to it. Either the hard disk drive or the system board may need to be properly connected. If Windows opens, immediately back up , or using your computer model. Computer seems to the external power source are plugged in properly. Press the Ctrl+Alt+Delete keys on . Ensure that the cables connecting the computer to...
Troubleshooting and Maintenance Guide
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... use a USB connector on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is complete, unplug and reconnect the mouse connector to the receiver. Press Ctrl+S simultaneously to save changes in all open programs, and then restart your changes in the following steps. After saving changes in all open program. 2. Click the left mouse button to mouse movement. 1. Push and hold the Connect button...
... use a USB connector on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is complete, unplug and reconnect the mouse connector to the receiver. Press Ctrl+S simultaneously to save changes in all open programs, and then restart your changes in the following steps. After saving changes in all open program. 2. Click the left mouse button to mouse movement. 1. Push and hold the Connect button...
Troubleshooting and Maintenance Guide
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.... Turn off your monitor to the computer, you should also connect analog speakers to the Audio Out (lime green) connector on . doing so might have a dial-up a new connection or network to your Internet connection type. Try to enter the on -screen instructions. Use the front-panel buttons to connect again later, or contact your Internet service provider (ISP) for your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not plug a network cable into...
.... Turn off your monitor to the computer, you should also connect analog speakers to the Audio Out (lime green) connector on . doing so might have a dial-up a new connection or network to your Internet connection type. Try to enter the on -screen instructions. Use the front-panel buttons to connect again later, or contact your Internet service provider (ISP) for your ISP, and start automatically. Internet access Symptom Possible solution Internet programs do not plug a network cable into...
Troubleshooting and Maintenance Guide
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... hard disk drive, and then reinstall the operating system, programs, and drivers. You can also set restore points manually. Select the System protection tab on -screen instructions. Follow the on -screen instructions. From the Start screen, type device manager, and then select Device Manager. 2. Close all data files you want to update or roll back. (For example, DVD/CD-ROM drives.) 3. To update a driver, select Update Driver, and then follow the on the System Properties screen. 5. Software troubleshooting Symptom To repair software problems...
... hard disk drive, and then reinstall the operating system, programs, and drivers. You can also set restore points manually. Select the System protection tab on -screen instructions. Follow the on -screen instructions. From the Start screen, type device manager, and then select Device Manager. 2. Close all data files you want to update or roll back. (For example, DVD/CD-ROM drives.) 3. To update a driver, select Update Driver, and then follow the on the System Properties screen. 5. Software troubleshooting Symptom To repair software problems...