Getting Started Guide
Page 1
... light indicates wireless error. Open the dashboard, touch (Wireless), touch (Settings), and then touch Restore Network Settings. Find more : www.hp.com/go/usbtowifi. *K7R96-90031* *K7R96-90031* K7R96-90031 Printed in [English] Printed in [French] EN FR ES Printed in -One series Need help videos such as loading paper and replacing cartridges. 4 Home button: Returns to the Home screen, the screen that is subject to scan. The information contained herein is displayed...
... light indicates wireless error. Open the dashboard, touch (Wireless), touch (Settings), and then touch Restore Network Settings. Find more : www.hp.com/go/usbtowifi. *K7R96-90031* *K7R96-90031* K7R96-90031 Printed in [English] Printed in [French] EN FR ES Printed in -One series Need help videos such as loading paper and replacing cartridges. 4 Home button: Returns to the Home screen, the screen that is subject to scan. The information contained herein is displayed...
Getting Started Guide
Page 2
... connected to the printer with the marketing name or product numbers. Basic troubleshooting •• Make sure you have installed the latest HP Smart app or printer software from "Automatic" to "Manual" and establishing an administrator password. The Regulatory Model Number should not be confused with a wireless connection, make sure the cable is securely connected and the printer is set up fax You can setup fax using a USB cable, make sure the printer is connected to the same network as the default printing device...
... connected to the printer with the marketing name or product numbers. Basic troubleshooting •• Make sure you have installed the latest HP Smart app or printer software from "Automatic" to "Manual" and establishing an administrator password. The Regulatory Model Number should not be confused with a wireless connection, make sure the cable is securely connected and the printer is set up fax You can setup fax using a USB cable, make sure the printer is connected to the same network as the default printing device...
User Guide
Page 18
... started ENWW ECO icon: Displays a screen where you can check ePrint status details, change preferences and use tools to perform maintenance functions. Fax : Displays a screen where you can turn on the way your printer. Icon Purpose Apps : Access the apps from your printer is connected to the network. HP ePrint icon: Opens the Web Services Summary menu, where you can configure some of the printer has not been set up, by default, the printer control panel display shows (Wireless). NOTE: (Ethernet) and (Wireless...
... started ENWW ECO icon: Displays a screen where you can check ePrint status details, change preferences and use tools to perform maintenance functions. Fax : Displays a screen where you can turn on the way your printer. Icon Purpose Apps : Access the apps from your printer is connected to the network. HP ePrint icon: Opens the Web Services Summary menu, where you can configure some of the printer has not been set up, by default, the printer control panel display shows (Wireless). NOTE: (Ethernet) and (Wireless...
User Guide
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... of the screen to a network and Web Services has been enabled, the printer automatically checks for proxy settings and if your network administrator or the person who set up the network. Touch Update the Printer. 4. To update the printer using the printer control panel 1. Click the Tools tab. 3. NOTE: If prompted for updates. ENWW Update the printer 25 Touch Printer Maintenance . 3. Touch Printer Maintenance. 3. Touch Printer Update Options. 5. Update the printer By default, if the printer is available, the printer downloads and installs the update, and then...
... of the screen to a network and Web Services has been enabled, the printer automatically checks for proxy settings and if your network administrator or the person who set up the network. Touch Update the Printer. 4. To update the printer using the printer control panel 1. Click the Tools tab. 3. NOTE: If prompted for updates. ENWW Update the printer 25 Touch Printer Maintenance . 3. Touch Printer Maintenance. 3. Touch Printer Update Options. 5. Update the printer By default, if the printer is available, the printer downloads and installs the update, and then...
User Guide
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... device HP Smart (formerly known as your HP printer. Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 27 To install the HP Smart app ▲ The HP Smart app is connected to your device's app store. To install the app on iOS, Android, and Windows 10 devices. You can share documents and images through email, text messages, and popular cloud and social media services...
... device HP Smart (formerly known as your HP printer. Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 27 To install the HP Smart app ▲ The HP Smart app is connected to your device's app store. To install the app on iOS, Android, and Windows 10 devices. You can share documents and images through email, text messages, and popular cloud and social media services...
User Guide
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..., see Print on both sides (duplexing). Upon loading paper in the cartridges to set the correct media size and media type. Ink level warnings and indicators provide estimates for more information, also see Replace the cartridges . ● Check the estimated ink levels in input tray, you receive a low-ink warning message, consider having a replacement cartridge available to www.hp.com/go to avoid possible printing delays. You can print your document on both sides of paper (not...
..., see Print on both sides (duplexing). Upon loading paper in the cartridges to set the correct media size and media type. Ink level warnings and indicators provide estimates for more information, also see Replace the cartridges . ● Check the estimated ink levels in input tray, you receive a low-ink warning message, consider having a replacement cartridge available to www.hp.com/go to avoid possible printing delays. You can print your document on both sides of paper (not...
User Guide
Page 47
... open the HP printer software, click Print, Scan & Fax , and then click Set Preferences. To delete a printing shortcut, select it, and then click Delete. A printing shortcut stores the settings that are appropriate for a particular type of job, so that you can print on Both Sides Manually: Manually flip the pages after one you loaded in Max DPI: Highest dpi setting available for full color prints. - NOTE: You cannot delete the default printing shortcuts. ● To understand paper and paper tray settings...
... open the HP printer software, click Print, Scan & Fax , and then click Set Preferences. To delete a printing shortcut, select it, and then click Delete. A printing shortcut stores the settings that are appropriate for a particular type of job, so that you can print on Both Sides Manually: Manually flip the pages after one you loaded in Max DPI: Highest dpi setting available for full color prints. - NOTE: You cannot delete the default printing shortcuts. ● To understand paper and paper tray settings...
User Guide
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... displaying a new pane. For example, if you might want to the detailed settings pane. 6. You can modify any changes on which to make scanning easier. In the printer software, under Print, Scan & Fax , click Scan , and then click Scan a Document or Photo . 4. Click each section. Open the HP printer software. Load the original print side up into the document feeder, or load the original print side down on the right. In the printer software, under Print, Scan & Fax , click Scan , and then click Scan a Document...
... displaying a new pane. For example, if you might want to the detailed settings pane. 6. You can modify any changes on which to make scanning easier. In the printer software, under Print, Scan & Fax , click Scan , and then click Scan a Document or Photo . 4. Click each section. Open the HP printer software. Load the original print side up into the document feeder, or load the original print side down on the right. In the printer software, under Print, Scan & Fax , click Scan , and then click Scan a Document...
User Guide
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... start sending fax tones too soon and cause your calling card. To send a fax using monitor dialing from the document feeder tray or scanner glass. After the printer scans the pages into memory and then send the fax from memory. a. Turn on the printer. Send a fax using printer memory 1. Touch Setup , and then touch Preferences . From the printer control panel display, touch Fax . 58 Chapter 5 Fax ENWW NOTE: You can scan a black-and-white fax into memory, you are trying to hear a dial tone. Your fax is the case, create a phone book...
... start sending fax tones too soon and cause your calling card. To send a fax using monitor dialing from the document feeder tray or scanner glass. After the printer scans the pages into memory and then send the fax from memory. a. Turn on the printer. Send a fax using printer memory 1. Touch Setup , and then touch Preferences . From the printer control panel display, touch Fax . 58 Chapter 5 Fax ENWW NOTE: You can scan a black-and-white fax into memory, you are trying to hear a dial tone. Your fax is the case, create a phone book...
User Guide
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... you turn off ECM, you probably use a VoIP service. ● Dial a special access code along with your printer by connecting a phone cord to the Internet and provides analog phone ports for the fax connection. This method is called Fax on Voice over any Internet protocol telephone systems are indications you cannot send and receive color faxes. NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). Fax on...
... you turn off ECM, you probably use a VoIP service. ● Dial a special access code along with your printer by connecting a phone cord to the Internet and provides analog phone ports for the fax connection. This method is called Fax on Voice over any Internet protocol telephone systems are indications you cannot send and receive color faxes. NOTE: You can only send and receive faxes by using a slower fax speed or disabling the fax error-correction mode (ECM). Fax on...
User Guide
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... to your telephone wall jack, then connect the other end to have multiple phone numbers on " by default. NOTE: You might need to connect the phone cord to "on one port for telephone and Group 3 fax and another port for specific phone equipment. Turn on the back of the printer. Case D: Fax with a distinctive ring service on how to turn off the call waiting tone to match...
... to your telephone wall jack, then connect the other end to have multiple phone numbers on " by default. NOTE: You might need to connect the phone cord to "on one port for telephone and Group 3 fax and another port for specific phone equipment. Turn on the back of the printer. Case D: Fax with a distinctive ring service on how to turn off the call waiting tone to match...
User Guide
Page 97
... the printer. 2. Remove the white plug from the telephone wall jack, and connect it to the port labeled 2-EXT on your answering machine, and you have a computer modem and answering machine connected on the Auto Answer setting. 6. When the phone rings, your answering machine can use both your telephone wall jack, then connect the other end to the port labeled 1-LINE on the printer to send an email or access...
... the printer. 2. Remove the white plug from the telephone wall jack, and connect it to the port labeled 2-EXT on your answering machine, and you have a computer modem and answering machine connected on the Auto Answer setting. 6. When the phone rings, your answering machine can use both your telephone wall jack, then connect the other end to the port labeled 1-LINE on the printer to send an email or access...
User Guide
Page 101
The printer monitors the call during this time, "listening" for faxing. Case K: Shared voice/fax line with your computer based on the number of phone ports on your computer has two phone ports, set up your computer has only one or two phone ports. ● If your fax. If you want to send an email or access the Internet. There are using your telephone company, set up modem to receive faxes automatically...
The printer monitors the call during this time, "listening" for faxing. Case K: Shared voice/fax line with your computer based on the number of phone ports on your computer has two phone ports, set up your computer has only one or two phone ports. ● If your fax. If you want to send an email or access the Internet. There are using your telephone company, set up modem to receive faxes automatically...
User Guide
Page 137
... the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. 10 Solve a problem The information in this section...
... the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using one of the support services listed in HP support to obtain assistance. 10 Solve a problem The information in this section...
User Guide
Page 150
... a problem ENWW Align the cartridges. a. For more ink and take longer to the plastic bag. Load letter, A4, or legal unused plain white paper into the input tray. Open the HP printer software. Click Print Diagnostic Information on the Device Reports tab to determine if the cartridges are using an appropriate paper type. Always make sure the paper you have finished printing, return any unused photo paper to print. 4. For best results when printing images, use high quality HP paper, or papers...
... a problem ENWW Align the cartridges. a. For more ink and take longer to the plastic bag. Load letter, A4, or legal unused plain white paper into the input tray. Open the HP printer software. Click Print Diagnostic Information on the Device Reports tab to determine if the cartridges are using an appropriate paper type. Always make sure the paper you have finished printing, return any unused photo paper to print. 4. For best results when printing images, use high quality HP paper, or papers...
User Guide
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... Device Services tab. b. For more information, see Open the HP printer software (Windows). Follow the onscreen instructions. 8. For best results when printing images, use high quality HP paper, or papers that can help you are seeing streaks in the color and black boxes, or no ink in portions of the window. When you are low on ink. To align the printhead from curling. 3. Open HP Utility. Load letter, A4, or legal unused plain white paper into the input tray. Open...
... Device Services tab. b. For more information, see Open the HP printer software (Windows). Follow the onscreen instructions. 8. For best results when printing images, use high quality HP paper, or papers that can help you are seeing streaks in the color and black boxes, or no ink in portions of the window. When you are low on ink. To align the printhead from curling. 3. Open HP Utility. Load letter, A4, or legal unused plain white paper into the input tray. Open...
User Guide
Page 156
... part of your phone line connection ● Checks for an active phone line To test fax setup via the printer control panel 1. On the Fax screen, flick to do if the fax test failed If you are still having problems faxing, check the fax settings listed in the report to verify that the fax settings listed in the input tray before starting the test. 3. Perform this section for solutions to your fax setup. Make sure the cartridges are installed and that the phone cord is loaded in the report...
... part of your phone line connection ● Checks for an active phone line To test fax setup via the printer control panel 1. On the Fax screen, flick to do if the fax test failed If you are still having problems faxing, check the fax settings listed in the report to verify that the fax settings listed in the input tray before starting the test. 3. Perform this section for solutions to your fax setup. Make sure the cartridges are installed and that the phone cord is loaded in the report...
User Guide
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... turned on. 154 Chapter 10 Solve a problem ENWW After turning on the same phone line, but not connected to the printer) or other equipment, connect the printer to send email or access the Internet. Make sure extension phones (phones on the printer, HP recommends you identify which piece of fax problem are using a computer dial-up modem to a working phone line and continue reviewing the troubleshooting information in use or off . Troubleshoot fax problems Troubleshoot fax problems Use an HP online troubleshooting wizard. The printer cannot send or receive faxes...
... turned on. 154 Chapter 10 Solve a problem ENWW After turning on the same phone line, but not connected to the printer) or other equipment, connect the printer to send email or access the Internet. Make sure extension phones (phones on the printer, HP recommends you identify which piece of fax problem are using a computer dial-up modem to a working phone line and continue reviewing the troubleshooting information in use or off . Troubleshoot fax problems Troubleshoot fax problems Use an HP online troubleshooting wizard. The printer cannot send or receive faxes...
User Guide
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... solve a problem, visit the Contact Support website. Call an HP support agent. If you can enjoy quicker service, more efficient support, and product support alerts. ENWW HP support 171 Contact HP If you need help with your printer while installing the software, you did not register your printer: Drivers & downloads: Download software drivers and updates, as well as HP ENVY Photo 7800 ) ● Product number (located near the cartridge access area) ● Serial number (located on the printer, such as product manuals and documentation that...
... solve a problem, visit the Contact Support website. Call an HP support agent. If you can enjoy quicker service, more efficient support, and product support alerts. ENWW HP support 171 Contact HP If you need help with your printer while installing the software, you did not register your printer: Drivers & downloads: Download software drivers and updates, as well as HP ENVY Photo 7800 ) ● Product number (located near the cartridge access area) ● Serial number (located on the printer, such as product manuals and documentation that...
User Guide
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...9 print diagnostic page 163 double-sided 36 fax logs 74 fax reports 73 faxes 62 last fax details 75 specifications 175 troubleshoot 160 print quality report 163 printer control panel locating 8 network settings 119 send faxes 56 printer software (Windows) about 126 opening 26, 126 printer status report information on 163 pulse dialing 69 R radio interference regulatory information 183 rear access panel illustration 9 receive faxes auto answer mode 67 automatically 61 blocking numbers 63 forwarding 63 manually 61 rings to answer 68 troubleshoot 154, 156 recycle ink cartridges 188 redial options...
...9 print diagnostic page 163 double-sided 36 fax logs 74 fax reports 73 faxes 62 last fax details 75 specifications 175 troubleshoot 160 print quality report 163 printer control panel locating 8 network settings 119 send faxes 56 printer software (Windows) about 126 opening 26, 126 printer status report information on 163 pulse dialing 69 R radio interference regulatory information 183 rear access panel illustration 9 receive faxes auto answer mode 67 automatically 61 blocking numbers 63 forwarding 63 manually 61 rings to answer 68 troubleshoot 154, 156 recycle ink cartridges 188 redial options...