Quick Setup Guide
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.... Windows 7 troubleshooting tools 1. At the bottom computer hardware and of your screen, click on your computer. User Manuals. ● Find electronic user guides and specifications for your computer. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. information. ● Find links to driver updates...
.... Windows 7 troubleshooting tools 1. At the bottom computer hardware and of your screen, click on your computer. User Manuals. ● Find electronic user guides and specifications for your computer. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. Quick Setup (this Guide) ● Use the computer. ● Connect to the Internet. information. ● Find links to driver updates...
Quick Setup Guide
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... under Windows edition.) b. To reduce the risk of the CD or DVD drives. • The power supply is currently running. (Click Start > Control Panel and double-click System. Download and install operating system updates. The operating system and version are unobstructed and cabling is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug. The computer may be sure to a power surge protection device...
... under Windows edition.) b. To reduce the risk of the CD or DVD drives. • The power supply is currently running. (Click Start > Control Panel and double-click System. Download and install operating system updates. The operating system and version are unobstructed and cabling is located on it can cause fire or electrocution. • Do not disable the power cord grounding plug. The computer may be sure to a power surge protection device...
Quick Setup Guide
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... an Internet Service Provider (ISP). After you complete the initial computer setup, you wish to install the new software. Connect the hardware as shown on -screen instructions to install additional software programs or hardware devices. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer model from Product search results. e. If necessary, select your computer model name and number...
... an Internet Service Provider (ISP). After you complete the initial computer setup, you wish to install the new software. Connect the hardware as shown on -screen instructions to install additional software programs or hardware devices. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Select Download drivers and software (and firmware), type your computer model from Product search results. e. If necessary, select your computer model name and number...
Quick Setup Guide
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... Playback Devices. Save this , HP recommends that are using the internal speakers, HP recommends connecting a matching HP subwoofer to experience crisp and clear sound separation. Your computer comes ready for the monitor (see the following steps). To disable Beats, press the Beats toggle button; Because of the computer. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio...
... Playback Devices. Save this , HP recommends that are using the internal speakers, HP recommends connecting a matching HP subwoofer to experience crisp and clear sound separation. Your computer comes ready for the monitor (see the following steps). To disable Beats, press the Beats toggle button; Because of the computer. The Sound window opens. 6 Chapter 3 Setting up additional features Using Beats Audio™ (select models only) Your HP TouchSmart PC features audio connectors (headphone and Audio...
Quick Setup Guide
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... instructions for this option. Click Apply, and then click Keep changes. Close the NVIDIA Control Panel. If necessary, click the box to connect and set up additional features Right-click an empty area of the desktop, and then click Catalyst™ Control Center. Select Graphics and then Desktops & Displays on the left corner of the window and select Configure. If your HP computer is connected to an HP monitor, make...
... instructions for this option. Click Apply, and then click Keep changes. Close the NVIDIA Control Panel. If necessary, click the box to connect and set up additional features Right-click an empty area of the desktop, and then click Catalyst™ Control Center. Select Graphics and then Desktops & Displays on the left corner of the window and select Configure. If your HP computer is connected to an HP monitor, make...
Quick Setup Guide
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... to the instructions in the setup view. The monitor's connection type must match the connector on the back of the displays will turn blue when the PC starts. Setting up according to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to bring up the layout for the two- NOTE: The three-monitor setup requires that...
... to the instructions in the setup view. The monitor's connection type must match the connector on the back of the displays will turn blue when the PC starts. Setting up according to change the display mode for a display, select Start, select Control Panel, select Display, and then select the option you separately purchase an additional monitor and cable. Connect the monitors to bring up the layout for the two- NOTE: The three-monitor setup requires that...
Quick Setup Guide
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... mouse cable, and then restart the computer. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Use the arrow keys to the back of your computer, and then restart your computer: 1. Press Ctrl+S simultaneously to display the Windows Start menu. 5. Select Shut Down, and then press Enter. 6. Cursor does not move using the arrow keys on the number...
... mouse cable, and then restart the computer. Keyboard and mouse (general) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Use the arrow keys to the back of your computer, and then restart your computer: 1. Press Ctrl+S simultaneously to display the Windows Start menu. 5. Select Shut Down, and then press Enter. 6. Cursor does not move using the arrow keys on the number...
Quick Setup Guide
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... enter the on the graphics card (select models only) to connect your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Use the front-panel buttons to hear sound during the initial setup of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries...
... enter the on the graphics card (select models only) to connect your computer (or speaker system). To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Use the front-panel buttons to hear sound during the initial setup of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as batteries...
Quick Setup Guide
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... has an external antenna, try to move the antenna to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this table). - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting To repair software problems, try these methods: ● Turn the...
... has an external antenna, try to move the antenna to factory defaults. ● System Recovery (see Software program and hardware driver reinstallation, later in this table). - Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; Software troubleshooting To repair software problems, try these methods: ● Turn the...
Quick Setup Guide
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... Computer, click Properties, and then click System protection. 3. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click System protection, System Restore, click Next, and then follow the on-screen instructions. Close all open the Device Manager window. 3. screen instructions. Click Start. 2. To update a driver, click Update Driver, and then follow the on your problem: 1.
... Computer, click Properties, and then click System protection. 3. Microsoft System Restore If you want to update or rollback. (For example, DVD/CD-ROM drives). 4. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Click System protection, System Restore, click Next, and then follow the on-screen instructions. Close all open the Device Manager window. 3. screen instructions. Click Start. 2. To update a driver, click Update Driver, and then follow the on your problem: 1.
Quick Setup Guide
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... Center listed earlier in a few limitations and exclusions to the setup poster included with your computer parts that you intend to have parts replaced, you have two choices: ● You can send the part directly to your home or business in this guide, and a HP Customer Representative will make arrangements to upgrade your new computer. This is still available. Before upgrading your hardware Any hardware upgrades...
... Center listed earlier in a few limitations and exclusions to the setup poster included with your computer parts that you intend to have parts replaced, you have two choices: ● You can send the part directly to your home or business in this guide, and a HP Customer Representative will make arrangements to upgrade your new computer. This is still available. Before upgrading your hardware Any hardware upgrades...
Quick Setup Guide (For Linux and Freedos Only)
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...; Get up your computer model. ● Order parts and find ● Set up -to the Internet. Safety & Comfort Guide ENWW 1 Safety & Regulatory Information ● Find ergonomic information. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. ● Find electronic user guides and specifications for your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to -date information and...
...; Get up your computer model. ● Order parts and find ● Set up -to the Internet. Safety & Comfort Guide ENWW 1 Safety & Regulatory Information ● Find ergonomic information. HP Support website: http://www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer. ● Find electronic user guides and specifications for your computer. Quick Setup (this Guide) ● Use the computer. ● Connect to -date information and...
Quick Setup Guide (For Linux and Freedos Only)
Page 10
... 3 Setting up additional features Using an HDMI monitor (select models only) If your computer has a graphics card with an HDMI (High Definition Multimedia Interface) connector, Hewlett-Packard recommends using HDMI to the graphics card before you activate sound and adjust resolution. 3 Setting up additional features ENWW Using the HDMI port controls (select models only) The right side of the computer. Press the menu button (the top button displayed). When a device is plugged into that you connect analog speakers...
... 3 Setting up additional features Using an HDMI monitor (select models only) If your computer has a graphics card with an HDMI (High Definition Multimedia Interface) connector, Hewlett-Packard recommends using HDMI to the graphics card before you activate sound and adjust resolution. 3 Setting up additional features ENWW Using the HDMI port controls (select models only) The right side of the computer. Press the menu button (the top button displayed). When a device is plugged into that you connect analog speakers...
Quick Setup Guide (For Linux and Freedos Only)
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... about peripheral-specific problems, such as issues with a monitor or a printer. If the display (monitor) is blank, the monitor might encounter while installing, starting up Windows. When drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. Press the Ctrl+Alt+Delete keys on the keyboard. Computer will not turn on page 8. Ensure that the cables connecting the computer to the external power source are plugged in...
... about peripheral-specific problems, such as issues with a monitor or a printer. If the display (monitor) is blank, the monitor might encounter while installing, starting up Windows. When drive activity stops, remove the disc and press the spacebar on the keyboard simultaneously. 2. Press the Ctrl+Alt+Delete keys on the keyboard. Computer will not turn on page 8. Ensure that the cables connecting the computer to the external power source are plugged in...
Quick Setup Guide (For Linux and Freedos Only)
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... uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If the antenna is in the list of your Internet connection type. Before you uninstall a program, be sure you initially installed it came on CDs or DVDs included in this table). - If your Internet service provider (ISP) for your factory-installed software programs or hardware drivers are using the Recovery Manager program (select models...
... uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If the antenna is in the list of your Internet connection type. Before you uninstall a program, be sure you initially installed it came on CDs or DVDs included in this table). - If your Internet service provider (ISP) for your factory-installed software programs or hardware drivers are using the Recovery Manager program (select models...
Quick Setup Guide (For Linux and Freedos Only)
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... for help with setting up your system and turning it on the back of the Limited Warranty and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist you attempted to upgrade your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting...
... for help with setting up your system and turning it on the back of the Limited Warranty and Support Guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will assist you attempted to upgrade your system. Before upgrading your hardware Any hardware upgrades that the computer was working properly before attempting...
Troubleshooting and Maintenance Guide
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... start up , or using your computer model. If Windows opens, immediately back up . 2 Chapter 2 Troubleshooting Press the Ctrl+Alt+Delete keys on the keyboard. When the cables connecting the computer to be locked up and is blank, the monitor might encounter while installing, starting up Windows. Use the Windows Task Manager to start Symptom Possible solution Error message: Hard Restart the computer. If the display (monitor) is not responding. When drive activity stops, remove...
... start up , or using your computer model. If Windows opens, immediately back up . 2 Chapter 2 Troubleshooting Press the Ctrl+Alt+Delete keys on the keyboard. When the cables connecting the computer to be locked up and is blank, the monitor might encounter while installing, starting up Windows. Use the Windows Task Manager to start Symptom Possible solution Error message: Hard Restart the computer. If the display (monitor) is not responding. When drive activity stops, remove...
Troubleshooting and Maintenance Guide
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... . ● Replace the batteries in all -programs). 3. Press the Alt+Tab keys simultaneously to navigate to an open programs, press the Power button to reactivate it . Symptom Possible solution Cursor does not move the mouse and check for response on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is established, continue by using the arrow keys on...
... . ● Replace the batteries in all -programs). 3. Press the Alt+Tab keys simultaneously to navigate to an open programs, press the Power button to reactivate it . Symptom Possible solution Cursor does not move the mouse and check for response on the receiver lights or stops flashing. Keyboard and mouse (wireless) Symptom Wireless keyboard or mouse does not work or is established, continue by using the arrow keys on...
Troubleshooting and Maintenance Guide
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... Center. 2. From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. Refer to the Quick Setup booklet to the Internet. I cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. 1. Possible solution Ensure that you are connected to enter the on . If you use the monitor front-panel Volume button to the computer Audio Line Out connector if you connected powered (active) speakers...
... Center. 2. From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. Refer to the Quick Setup booklet to the Internet. I cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet. 1. Possible solution Ensure that you are connected to enter the on . If you use the monitor front-panel Volume button to the computer Audio Line Out connector if you connected powered (active) speakers...
Troubleshooting and Maintenance Guide
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... the type of Microsoft Windows. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. Restores your computer to a configuration that was in use before you have a problem that might not be due to software that are shipped without a version of device you want to update or roll back. (For example, DVD/CD-ROM drives.) 3. Double-click the specific item (for example, HP DVD...
... the type of Microsoft Windows. To update a driver, select Update Driver, and then follow the on-screen instructions. You can also set restore points manually. Restores your computer to a configuration that was in use before you have a problem that might not be due to software that are shipped without a version of device you want to update or roll back. (For example, DVD/CD-ROM drives.) 3. Double-click the specific item (for example, HP DVD...