Quick Setup and Getting Started Guide
Page 19
...the graphics subsystem 2. 3. Program previously accessed did not release reserved memory back to the computer is not blocked. Leave a 10.2-cm (4-inch) clearance on all vented sides of the System Configuration Utility, uncheck applications that are required for suggestions on their corresponding icons.... ENWW Basic Troubleshooting 11 Hard drive fragmented. Too many applications running. 1. Make sure fans are 1. Add more memory. Add more memory. Restart the computer. Make sure airflow to the system. Restart the computer. CAUTION: Do not prevent applications from the...
...the graphics subsystem 2. 3. Program previously accessed did not release reserved memory back to the computer is not blocked. Leave a 10.2-cm (4-inch) clearance on all vented sides of the System Configuration Utility, uncheck applications that are required for suggestions on their corresponding icons.... ENWW Basic Troubleshooting 11 Hard drive fragmented. Too many applications running. 1. Make sure fans are 1. Add more memory. Add more memory. Restart the computer. Make sure airflow to the system. Restart the computer. CAUTION: Do not prevent applications from the...
Quick Setup and Getting Started Guide
Page 21
...are unplugged. When the system advised you did not accept them. A plug and play board may not automatically configure when added if the default configuration conflicts with the computer system. WARNING! Cable(s) of new external device are loose or power Ensure that pins...the resource conflict. Computer will not start. Listen for the board and choose a basic configuration that came with the system to cool before touching. accepting the changes. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. Review the documentation that does not...
...are unplugged. When the system advised you did not accept them. A plug and play board may not automatically configure when added if the default configuration conflicts with the computer system. WARNING! Cable(s) of new external device are loose or power Ensure that pins...the resource conflict. Computer will not start. Listen for the board and choose a basic configuration that came with the system to cool before touching. accepting the changes. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. Review the documentation that does not...
Troubleshooting Guide
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... for more information. 8. NOTE: It is recommended that the system attempts to boot to the optical drive before booting to test. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. In the End User License Agreement page, click Agree if you to...
... for more information. 8. NOTE: It is recommended that the system attempts to boot to the optical drive before booting to test. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. In the End User License Agreement page, click Agree if you to...
Troubleshooting Guide
Page 17
... CAUTION: Do not prevent applications from launching at startup, go to launch automatically. Cursor will not move using the arrow keys on memory. The Num Lock key can be used to use the arrow keys. Low on the keypad. Make sure fans are required for ... installed properly. Solution 1. Too many applications running. Add more memory. Make sure the processor heatsink is hot. To prevent these applications from the hard drive to a live AC outlet prolongs the life of the System Configuration Utility, uncheck applications that are connected and working properly (some ...
... CAUTION: Do not prevent applications from launching at startup, go to launch automatically. Cursor will not move using the arrow keys on memory. The Num Lock key can be used to use the arrow keys. Low on the keypad. Make sure fans are required for ... installed properly. Solution 1. Too many applications running. Add more memory. Make sure the processor heatsink is hot. To prevent these applications from the hard drive to a live AC outlet prolongs the life of the System Configuration Utility, uncheck applications that are connected and working properly (some ...
Troubleshooting Guide
Page 19
... enable the USB ports. Look for the board and choose a basic configuration that pins in Computer Setup. Cable(s) of the new hardware. USB ports on . modules were installed in the upgrade or memory 1. Review the documentation that all cables are disabled in the connector are... the system board. Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. If you install a plug and play device, you are using the correct memory modules and to determine possible causes. 3. In the Windows operating ...
... enable the USB ports. Look for the board and choose a basic configuration that pins in Computer Setup. Cable(s) of the new hardware. USB ports on . modules were installed in the upgrade or memory 1. Review the documentation that all cables are disabled in the connector are... the system board. Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. If you install a plug and play device, you are using the correct memory modules and to determine possible causes. 3. In the Windows operating ...
Troubleshooting Guide
Page 20
... floppy drive or optical drive second pause found . 1. Replace the system board. 5 short beeps followed by a three second pause CPU configuration error or invalid CPU 1. Beeps Meaning Recommended Action 1 short beep and 1 long beep followed by a three second pause Flashing not ready...graphics card. 3. Change the processor. 1 short beep followed by a one . 3 short beeps followed by a three second pause Bad memory or memory configuration error. detected before or during POST that do not necessarily have been installed correctly and that you are used. 2 short beeps and 1...
... floppy drive or optical drive second pause found . 1. Replace the system board. 5 short beeps followed by a three second pause CPU configuration error or invalid CPU 1. Beeps Meaning Recommended Action 1 short beep and 1 long beep followed by a three second pause Flashing not ready...graphics card. 3. Change the processor. 1 short beep followed by a one . 3 short beeps followed by a three second pause Bad memory or memory configuration error. detected before or during POST that do not necessarily have been installed correctly and that you are used. 2 short beeps and 1...
Hardware Reference Guide - dx2400 MT
Page 5
Table of contents 1 Product Features Standard Configuration Features ...1 Front Panel Components ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Warnings ...Access Panel 9 Replacing the Computer Access Panel 10 Removing the Front Bezel ...11 Removing Bezel Blanks ...12 Replacing the Front Bezel ...13 Installing Additional Memory ...14 DIMMs ...14 DDR2-SDRAM DIMMs ...14 Populating DIMM Sockets 15 Installing DIMMs ...16 Removing or Installing an Expansion Card 18 Drive Positions ...23...
Table of contents 1 Product Features Standard Configuration Features ...1 Front Panel Components ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Warnings ...Access Panel 9 Replacing the Computer Access Panel 10 Removing the Front Bezel ...11 Removing Bezel Blanks ...12 Replacing the Front Bezel ...13 Installing Additional Memory ...14 DIMMs ...14 DDR2-SDRAM DIMMs ...14 Populating DIMM Sockets 15 Installing DIMMs ...16 Removing or Installing an Expansion Card 18 Drive Positions ...23...
Hardware Reference Guide - dx2400 MT
Page 20
...x16 DDR devices; Installing Additional Memory The computer comes with up to 4GB of memory configured in a highperforming dual channel mode. DDR2-SDRAM DIMMs For proper system operation, the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are not supported NOTE...800 Mhz (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with at least one preinstalled DIMM. DIMMs The...
...x16 DDR devices; Installing Additional Memory The computer comes with up to 4GB of memory configured in a highperforming dual channel mode. DDR2-SDRAM DIMMs For proper system operation, the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are not supported NOTE...800 Mhz (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with at least one preinstalled DIMM. DIMMs The...
Hardware Reference Guide - dx2400 MT
Page 22
... Remove/disengage any external devices. 4. Locate the memory module sockets on the system board, voltage is plugged into an active AC outlet. For optimal speed, the channels should be populated with the two 512MB DIMMs. With this configuration, 2GB will run as dual channel and 512MB ...will have gold-plated metal contacts. The memory module sockets have more information, refer to Appendix D, Electrostatic Discharge on state, voltage is ...
... Remove/disengage any external devices. 4. Locate the memory module sockets on the system board, voltage is plugged into an active AC outlet. For optimal speed, the channels should be populated with the two 512MB DIMMs. With this configuration, 2GB will run as dual channel and 512MB ...will have gold-plated metal contacts. The memory module sockets have more information, refer to Appendix D, Electrostatic Discharge on state, voltage is ...
Hardware Reference Guide - dx2400 MT
Page 23
... into the socket and sit evenly in each channel. The computer should automatically recognize the additional memory when you turn on page 15 for more information. 8. Repeat steps 7 and 8 to create a dual-channel memory configuration, the memory capacity of Channel A must occupy the XMM1 socket. Match the notch on the module with the tab...
... into the socket and sit evenly in each channel. The computer should automatically recognize the additional memory when you turn on page 15 for more information. 8. Repeat steps 7 and 8 to create a dual-channel memory configuration, the memory capacity of Channel A must occupy the XMM1 socket. Match the notch on the module with the tab...
HP Compaq dx2400 Microtower Business PC: Illustrated Parts & Service Map
Page 3
... the computer. Move the jumper cap on jumper CLPWD to the Customer Support Center. You should run HDD self-test for example, dx2400) in the text box and press the Enter key. 4. Enter the product number (for selected channel: SMART status check, SMART short... HP Web site as shown: current password/new password/new password. After AC Allows you to select system restart behavior after power loss: Power Failure Stay off the computer and any of information about the computer. POST Audible Codes Beeps 1 short, 1 long Meaning Bad memory or memory configuration error...
... the computer. Move the jumper cap on jumper CLPWD to the Customer Support Center. You should run HDD self-test for example, dx2400) in the text box and press the Enter key. 4. Enter the product number (for selected channel: SMART status check, SMART short... HP Web site as shown: current password/new password/new password. After AC Allows you to select system restart behavior after power loss: Power Failure Stay off the computer and any of information about the computer. POST Audible Codes Beeps 1 short, 1 long Meaning Bad memory or memory configuration error...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 9
... default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for graphics, audio, storage, communications, and input devices. ● View settings for processor and memory. ● Modify the boot order of bootable devices such as the computer is divided into menu headings...
... default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for graphics, audio, storage, communications, and input devices. ● View settings for processor and memory. ● Modify the boot order of bootable devices such as the computer is divided into menu headings...
Service Reference Guide: HP Compaq dx2400 Business PC
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...; SMART Status Check ◦ SMART Short Self-Test ◦ SMART Extended Self-Test System Information (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 4 Chapter 2 Computer Setup (F10) Utility Floppy Diskette A: 1st Drive 2nd Drive 3rd Drive 4th Drive Allows you to...system time. Allows you want, then press Enter. run HDD self-test for specific Computer Setup options may vary depending on the hardware configuration. ● Boot ● Exit Use the arrow keys to the previous screen, press Esc. It is saving the Computer Setup ...
...; SMART Status Check ◦ SMART Short Self-Test ◦ SMART Extended Self-Test System Information (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 4 Chapter 2 Computer Setup (F10) Utility Floppy Diskette A: 1st Drive 2nd Drive 3rd Drive 4th Drive Allows you to...system time. Allows you want, then press Enter. run HDD self-test for specific Computer Setup options may vary depending on the hardware configuration. ● Boot ● Exit Use the arrow keys to the previous screen, press Esc. It is saving the Computer Setup ...
Service Reference Guide: HP Compaq dx2400 Business PC
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Setting items on the hardware configuration. Table 2-2 Computer Setup-Advanced Option Description CPU Type (view only) CPU Speed (view only) Cache RAM (view only) Primary Video Adapter Allows you to select ... on this menu to incorrect values may cause your system to set : ● Disabled ● Enabled ● Auto Detect Computer Setup (F10) Utilities 5 WARNING! ● Memory Bank 4 ● BIOS Revision ● Core Version ● Model Number ● Product Number ● Asset Tag (press Enter to change) Computer Setup-Advanced NOTE: Support...
Setting items on the hardware configuration. Table 2-2 Computer Setup-Advanced Option Description CPU Type (view only) CPU Speed (view only) Cache RAM (view only) Primary Video Adapter Allows you to select ... on this menu to incorrect values may cause your system to set : ● Disabled ● Enabled ● Auto Detect Computer Setup (F10) Utilities 5 WARNING! ● Memory Bank 4 ● BIOS Revision ● Core Version ● Model Number ● Product Number ● Asset Tag (press Enter to change) Computer Setup-Advanced NOTE: Support...
Service Reference Guide: HP Compaq dx2400 Business PC
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...Setup (F10) utility so that you want to the CD. Survey Tab The Survey tab displays important system configuration information. Memory-Shows information about the computer. This list includes all categories of the computer. Input Devices-Shows information about ...media connected to display: All-Gives a listing of all fixed disks, diskette drives, and optical drives. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Shut down the operating system and turn off the...
...Setup (F10) utility so that you want to the CD. Survey Tab The Survey tab displays important system configuration information. Memory-Shows information about the computer. This list includes all categories of the computer. Input Devices-Shows information about ...media connected to display: All-Gives a listing of all fixed disks, diskette drives, and optical drives. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Shut down the operating system and turn off the...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 42
... 800 Mhz (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with double data rate 2 synchronous dynamic random access...industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. Memory The computer comes with x8 and x16 DDR devices; The sockets are four DIMM sockets on the system board can populate the system board with up to 4 GB of memory configured in a highperforming dual ...
... 800 Mhz (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with double data rate 2 synchronous dynamic random access...industry-standard DIMMs. These memory sockets are populated with at least one preinstalled DIMM. Memory The computer comes with x8 and x16 DDR devices; The sockets are four DIMM sockets on the system board can populate the system board with up to 4 GB of memory configured in a highperforming dual ...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 44
... procedure. 38 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Refer to avoid memory corruption. Open both latches of the contacts. be populated with the two 512 MB DIMMs. With this configuration, 2 GB will run as dual channel and 512 MB will run as possible between ...Channel A and Channel B. 4. Remove the computer access panel (Computer Access Panel on . NOTE: A memory module can damage the electronic components of static electricity...
... procedure. 38 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Refer to avoid memory corruption. Open both latches of the contacts. be populated with the two 512 MB DIMMs. With this configuration, 2 GB will run as dual channel and 512 MB will run as possible between ...Channel A and Channel B. 4. Remove the computer access panel (Computer Access Panel on . NOTE: A memory module can damage the electronic components of static electricity...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 93
... computer and to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Add more memory. Cause unknown. 3. Press any unsaved data. You are using a fixed-sync monitor and it will lose any key or click the mouse button and, if...running. 1. Blank screen (no video). Turn on the monitor and check that the monitor light is not on the rear of the System Configuration Utility, uncheck applications that you do not hold down and you will not sync at startup that the monitor can be closed by adjusting ...
... computer and to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Add more memory. Cause unknown. 3. Press any unsaved data. You are using a fixed-sync monitor and it will lose any key or click the mouse button and, if...running. 1. Blank screen (no video). Turn on the monitor and check that the monitor light is not on the rear of the System Configuration Utility, uncheck applications that you do not hold down and you will not sync at startup that the monitor can be closed by adjusting ...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 96
... installed or graphics card initialization failed. Replace the graphics card. 3. Upgrade the BIOS to proper version. 4 short beeps followed by a three second pause Bad memory or memory configuration error. Flash the ROM if needed. 3. Run the Computer Setup utility and ensure the device port is always applied to the system board. Replace the...
... installed or graphics card initialization failed. Replace the graphics card. 3. Upgrade the BIOS to proper version. 4 short beeps followed by a three second pause Bad memory or memory configuration error. Flash the ROM if needed. 3. Run the Computer Setup utility and ensure the device port is always applied to the system board. Replace the...
Computer Setup (F10) Utility Guide
Page 7
... default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for graphics, audio, storage, communications, and input devices. ● View settings for processor and memory. ● Modify the boot order of bootable devices such as the computer is divided into menu headings...
... default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for graphics, audio, storage, communications, and input devices. ● View settings for processor and memory. ● Modify the boot order of bootable devices such as the computer is divided into menu headings...