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...qualified electrician. 3 Observe all warnings and instructions marked on or trip over the line cord, and the line cord cannot be liable for HP products and services are U.S. Adobe® and Acrobat® are no user-serviceable parts inside. Copyright Information © 2004 Copyright Hewlett...or electric shock. 1 Read and understand all instructions in the express warranty statements accompanying such products and services. HP shall not be damaged. 8 If the product does not operate normally, see Maintaining and troubleshooting. 9 There are registered trademarks of Intel Corporation.
...qualified electrician. 3 Observe all warnings and instructions marked on or trip over the line cord, and the line cord cannot be liable for HP products and services are U.S. Adobe® and Acrobat® are no user-serviceable parts inside. Copyright Information © 2004 Copyright Hewlett...or electric shock. 1 Read and understand all instructions in the express warranty statements accompanying such products and services. HP shall not be damaged. 8 If the product does not operate normally, see Maintaining and troubleshooting. 9 There are registered trademarks of Intel Corporation.
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... (Mac OS 9, version 9.1 and later 18 Printing on special and custom-sized media 18 3 Maintaining and troubleshooting Replacing the ink cartridges 20 Maintaining the printheads 21 Calibrating the color 25 Troubleshooting tips and resources 25 General troubleshooting tips 25 Resolving printing problems 26 Printer shuts down unexpectedly 26 All printer lights are blinking...
... (Mac OS 9, version 9.1 and later 18 Printing on special and custom-sized media 18 3 Maintaining and troubleshooting Replacing the ink cartridges 20 Maintaining the printheads 21 Calibrating the color 25 Troubleshooting tips and resources 25 General troubleshooting tips 25 Resolving printing problems 26 Printer shuts down unexpectedly 26 All printer lights are blinking...
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Troubleshooting installation issues 37 Problems printing an alignment page 37 Problems installing software 37 Problems connecting to a network 38 Clearing jams 39 4 Printer lights reference Control ... 75 Reducing interference in a wireless network 76 Uninstalling the printer software 76 A HP supplies and accessories Ordering printing supplies online 78 Accessories 79 Supplies 79 Ink supplies 79 HP Media 79 B Support and warranty Obtaining electronic support 82 Obtaining HP telephone support 82 Before you call 82 Telephone support numbers 83 Hewlett-Packard...
Troubleshooting installation issues 37 Problems printing an alignment page 37 Problems installing software 37 Problems connecting to a network 38 Clearing jams 39 4 Printer lights reference Control ... 75 Reducing interference in a wireless network 76 Uninstalling the printer software 76 A HP supplies and accessories Ordering printing supplies online 78 Accessories 79 Supplies 79 Ink supplies 79 HP Media 79 B Support and warranty Obtaining electronic support 82 Obtaining HP telephone support 82 Before you call 82 Telephone support numbers 83 Hewlett-Packard...
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... HP Inkjet Toolbox contains tools to view status information, change settings, and manage the printer from the printer driver. See Monitor the printer. 6 1 - Getting started guide Provides instructions for the product You can obtain product information and further troubleshooting...EWS). installation option that have occurred. printer driver. Readme file and Provide late-breaking information and release notes troubleshooting tips. Available through any standard Web browser or through any standard Web browser. Logs and reports Provides information about...
... HP Inkjet Toolbox contains tools to view status information, change settings, and manage the printer from the printer driver. See Monitor the printer. 6 1 - Getting started guide Provides instructions for the product You can obtain product information and further troubleshooting...EWS). installation option that have occurred. printer driver. Readme file and Provide late-breaking information and release notes troubleshooting tips. Available through any standard Web browser or through any standard Web browser. Logs and reports Provides information about...
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... right away. 3 Maintaining and troubleshooting Replacing the ink cartridges CAUTION Note You can check the ink levels from the printer for long periods of time. To replace an ink cartridge 1 Ensure the printer is not covered under warranty. Do not remove a cartridge from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS...
... right away. 3 Maintaining and troubleshooting Replacing the ink cartridges CAUTION Note You can check the ink levels from the printer for long periods of time. To replace an ink cartridge 1 Ensure the printer is not covered under warranty. Do not remove a cartridge from the Toolbox (Windows), the HP Inkjet Toolbox (Mac OS...
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... Toolbox. 2 Click the Printer Services tab, click Clean Printheads, and follow the onscreen instructions. z HP Inkjet Toolbox (Mac OS) 1 Open the HP Inkjet Toolbox. Maintaining and troubleshooting ENWW Then, select the appropriate cleaning level from the drop-down list in the left pane. z ... the Toolbox. 2 Click the Printer Services tab, click Align Printheads, and follow the onscreen instructions. 22 3 - See To open the HP Inkjet Toolbox. 2 Click Calibrate and follow the onscreen instructions. See To open the EWS. 2 Click the Settings tab. 3 Click Diagnostic ...
... Toolbox. 2 Click the Printer Services tab, click Clean Printheads, and follow the onscreen instructions. z HP Inkjet Toolbox (Mac OS) 1 Open the HP Inkjet Toolbox. Maintaining and troubleshooting ENWW Then, select the appropriate cleaning level from the drop-down list in the left pane. z ... the Toolbox. 2 Click the Printer Services tab, click Align Printheads, and follow the onscreen instructions. 22 3 - See To open the HP Inkjet Toolbox. 2 Click Calibrate and follow the onscreen instructions. See To open the EWS. 2 Click the Settings tab. 3 Click Diagnostic ...
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... printer. Wiping the nozzles (located on a sheet of the printhead) can cause severe damage to ensure proper contact. 13 Close the printhead latch. Maintaining and troubleshooting ENWW CAUTION 6 Carefully remove any ink from its package, and then remove the protective tape. 12 Insert the printhead into its color-coded slot.
... printer. Wiping the nozzles (located on a sheet of the printhead) can cause severe damage to ensure proper contact. 13 Close the printhead latch. Maintaining and troubleshooting ENWW CAUTION 6 Carefully remove any ink from its package, and then remove the protective tape. 12 Insert the printhead into its color-coded slot.
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...correctly in the printer. z Printhead latch and all covers are working and firmly connected to ensure the best print quality. z HP Inkjet Toolbox (Mac OS) Click Calibrate Color and follow the onscreen instructions. See Printer specifications for voltage requirements. z Toolbox (...the computer screen. Then, click Calibrate Color and follow the onscreen instructions. Troubleshooting tips and resources Use the following : z Power light is in their correct color-coded slots. General troubleshooting tips Ensure the following tips and resources to warm up. z Printheads and...
...correctly in the printer. z Printhead latch and all covers are working and firmly connected to ensure the best print quality. z HP Inkjet Toolbox (Mac OS) Click Calibrate Color and follow the onscreen instructions. See Printer specifications for voltage requirements. z Toolbox (...the computer screen. Then, click Calibrate Color and follow the onscreen instructions. Troubleshooting tips and resources Use the following : z Power light is in their correct color-coded slots. General troubleshooting tips Ensure the following tips and resources to warm up. z Printheads and...
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... are located on the sides of the printer. Check printer vents The printer vents are removed from the printer. If the problem persists, contact HP. Maintaining and troubleshooting ENWW z The printer is locked into place. For Mac OS, set the printer as the default in the Printers folder. All printer lights are... Make sure the printer is not selected if you are not covered and the printer is not responding (nothing prints) Check printer setup See General troubleshooting tips. 26 3 -
... are located on the sides of the printer. Check printer vents The printer vents are removed from the printer. If the problem persists, contact HP. Maintaining and troubleshooting ENWW z The printer is locked into place. For Mac OS, set the printer as the default in the Printers folder. All printer lights are... Make sure the printer is not selected if you are not covered and the printer is not responding (nothing prints) Check printer setup See General troubleshooting tips. 26 3 -
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... has restarted, reinsert the printhead. Check the port setting The port setting configuration in the printer might be weak. Check for the printer. Maintaining and troubleshooting ENWW
... has restarted, reinsert the printhead. Check the port setting The port setting configuration in the printer might be weak. Check for the printer. Maintaining and troubleshooting ENWW
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... those generated by the inability of the application to fit the media size currently selected. z If you are using . See Changing print settings. Maintaining and troubleshooting ENWW
... those generated by the inability of the application to fit the media size currently selected. z If you are using . See Changing print settings. Maintaining and troubleshooting ENWW
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... and computer are secure. When the Power light is not selected. If you are using MS-DOS, use HP Premium Paper designed for printing vivid color documents. Check the symbol set If you can wrinkle or smear when ...the printer might give printouts a "washed-out" quality. Check the media type Some types of your document. Maintaining and troubleshooting ENWW Try using the ink volume under the advanced features (Windows) or ink features (Mac OS) in your document. If... not return to the ready state, cancel all jobs, and wait again. See HP Deskjet Control Panel (HP DJCP).
... and computer are secure. When the Power light is not selected. If you are using MS-DOS, use HP Premium Paper designed for printing vivid color documents. Check the symbol set If you can wrinkle or smear when ...the printer might give printouts a "washed-out" quality. Check the media type Some types of your document. Maintaining and troubleshooting ENWW Try using the ink volume under the advanced features (Windows) or ink features (Mac OS) in your document. If... not return to the ready state, cancel all jobs, and wait again. See HP Deskjet Control Panel (HP DJCP).
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See Changing print settings. Lines or dots are automatically aligned when a printhead is replaced. Maintaining and troubleshooting ENWW For ordering information, see HP supplies and accessories. Check graphics placement Use the zoom or print preview feature of graphics on the page. However...been tampered with. See Maintaining the printheads. Choose different print settings in the print quality by performing the alignment procedure yourself. HP does not guarantee or support refilled ink cartridges. Colors do not line up properly Check printheads The printheads are missing from ...
See Changing print settings. Lines or dots are automatically aligned when a printhead is replaced. Maintaining and troubleshooting ENWW For ordering information, see HP supplies and accessories. Check graphics placement Use the zoom or print preview feature of graphics on the page. However...been tampered with. See Maintaining the printheads. Choose different print settings in the print quality by performing the alignment procedure yourself. HP does not guarantee or support refilled ink cartridges. Colors do not line up properly Check printheads The printheads are missing from ...
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... the IP address is 123.123.123.123, type the following at one time. Forceful insertion with paper. See Understanding the configuration page. Maintaining and troubleshooting ENWW Also make sure the guides are not using the IP address from an MS-DOS prompt. Fanning paper can cause static electricity to build...
... the IP address is 123.123.123.123, type the following at one time. Forceful insertion with paper. See Understanding the configuration page. Maintaining and troubleshooting ENWW Also make sure the guides are not using the IP address from an MS-DOS prompt. Fanning paper can cause static electricity to build...
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...to perform a clean printer driver uninstallation. If the printer does not print the page, see General troubleshooting tips. You can download the printer driver from http://www.hp.com/support/ businessinkjet1200. See Uninstalling the printer software. z If the computer does not recognize the ...closed. This process takes about seven minutes, and once complete, the alignment page may be discarded after it is printed. Troubleshooting installation issues Problems printing an alignment page When printheads are installed or replaced, the printer automatically prints an alignment page to...
...to perform a clean printer driver uninstallation. If the printer does not print the page, see General troubleshooting tips. You can download the printer driver from http://www.hp.com/support/ businessinkjet1200. See Uninstalling the printer software. z If the computer does not recognize the ...closed. This process takes about seven minutes, and once complete, the alignment page may be discarded after it is printed. Troubleshooting installation issues Problems printing an alignment page When printheads are installed or replaced, the printer automatically prints an alignment page to...
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... the dialog box and make sure it is not recommended that the network ports created in the installation program. Maintaining and troubleshooting ENWW z If the installation program cannot discover the printer, print the configuration page and enter the IP address manually in...a configuration page. See Understanding the configuration page. Note Problems connecting to a network After correcting any of the General troubleshooting tips conditions are met. General network troubleshooting If you might resolve some installation problems (such as the computers that will be using the printer.
... the dialog box and make sure it is not recommended that the network ports created in the installation program. Maintaining and troubleshooting ENWW z If the installation program cannot discover the printer, print the configuration page and enter the IP address manually in...a configuration page. See Understanding the configuration page. Note Problems connecting to a network After correcting any of the General troubleshooting tips conditions are met. General network troubleshooting If you might resolve some installation problems (such as the computers that will be using the printer.
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b Pull the paper towards you remove any page that was jammed in tray 1. WARNING! d Reposition the printer on and the carriage is stuck. Maintaining and troubleshooting ENWW c Remove the jammed media from the bottom of the printer or from tray 2. When you open the top cover, the carriage should return to ...
b Pull the paper towards you remove any page that was jammed in tray 1. WARNING! d Reposition the printer on and the carriage is stuck. Maintaining and troubleshooting ENWW c Remove the jammed media from the bottom of the printer or from tray 2. When you open the top cover, the carriage should return to ...
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... on . z If these measures do not work, see Support and warranty. Light pattern Light description Explanation and recommended action The Power light is missing. See Troubleshooting tips and resources. z Reinstall the printheads and try to print. One or more printer errors have occurred. z Cancel all print jobs from the printer spooler...
... on . z If these measures do not work, see Support and warranty. Light pattern Light description Explanation and recommended action The Power light is missing. See Troubleshooting tips and resources. z Reinstall the printheads and try to print. One or more printer errors have occurred. z Cancel all print jobs from the printer spooler...
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.... Shows network status and the network settings that have been configured for supplies), conducting remote diagnostics, and troubleshooting a wide variety of your computer, point to Programs. 2 Point to other resources, including e-services, such as HP Instant Support, myPrintMileage, and online ordering of printer events (such as on a shared port (for help in...
.... Shows network status and the network settings that have been configured for supplies), conducting remote diagnostics, and troubleshooting a wide variety of your computer, point to Programs. 2 Point to other resources, including e-services, such as HP Instant Support, myPrintMileage, and online ordering of printer events (such as on a shared port (for help in...
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...is installed). Tabs Contents Printer Status z Selected printer Displays a list of your device usage to help in performing tasks and troubleshooting. You can also use the tab to obtain information about accumulated ink and media use to view product information and change configuration ... color manually. See myPrintMileage for the printer online. See myPrintMileage for more information. z Help Information Provides links to HP Instant Support and HP Customer Support, as well as the types of supplies. See To clean the printhead contacts manually for more information. ...
...is installed). Tabs Contents Printer Status z Selected printer Displays a list of your device usage to help in performing tasks and troubleshooting. You can also use the tab to obtain information about accumulated ink and media use to view product information and change configuration ... color manually. See myPrintMileage for the printer online. See myPrintMileage for more information. z Help Information Provides links to HP Instant Support and HP Customer Support, as well as the types of supplies. See To clean the printhead contacts manually for more information. ...