HP Designjet T2300 eMFP Printer series - Image Quality Troubleshooting Guide: English
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...problem merely by selecting a higher print-quality level. Horizontal lines across the image (banding) If your printed image suffers from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have set the custom quality level to Fast. ● Check... that your environmental conditions (temperature, humidity) are in the recommended range. See Using your product. ● Check that your ink cartridges and printheads have not passed their expiration dates: see lower print quality if you have been thoroughly tested to give trouble-free ...
...problem merely by selecting a higher print-quality level. Horizontal lines across the image (banding) If your printed image suffers from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have set the custom quality level to Fast. ● Check... that your environmental conditions (temperature, humidity) are in the recommended range. See Using your product. ● Check that your ink cartridges and printheads have not passed their expiration dates: see lower print quality if you have been thoroughly tested to give trouble-free ...
HP Designjet T2300e MFP - User's Guide: English
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...Web Server or HP Utility 83 11 Color management ...87 Introduction ...88 How colors are represented ...88 A summary of the color management process 88 Color calibration ...88 Color management from printer drivers 90 Color management from printer drivers (T2300 PS 93 Color... statistics for a job 125 Request accounting data by E-mail 125 14 Handling ink cartridges and printheads 127 About the ink cartridges ...128 Check the ink cartridges status 128 Remove an ink cartridge ...128 Insert an ink cartridge ...129 About the printheads ...130 Check the printhead status ...131 Remove a printhead...
...Web Server or HP Utility 83 11 Color management ...87 Introduction ...88 How colors are represented ...88 A summary of the color management process 88 Color calibration ...88 Color management from printer drivers 90 Color management from printer drivers (T2300 PS 93 Color... statistics for a job 125 Request accounting data by E-mail 125 14 Handling ink cartridges and printheads 127 About the ink cartridges ...128 Check the ink cartridges status 128 Remove an ink cartridge ...128 Insert an ink cartridge ...129 About the printheads ...130 Check the printhead status ...131 Remove a printhead...
HP Designjet T2300e MFP - User's Guide: English
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... 18 Troubleshooting ink cartridge and printhead issues 168 Cannot insert an ink cartridge 169 Ink cartridge status messages 169 Cannot insert a printhead ...169 The front-panel display recommends reseating or replacing a printhead 169 Clean the printheads ...170 Clean the printhead drop detector 170 Align the printheads ...173 Printhead status messages ...175 19 Troubleshooting other printer issues 176...
... 18 Troubleshooting ink cartridge and printhead issues 168 Cannot insert an ink cartridge 169 Ink cartridge status messages 169 Cannot insert a printhead ...169 The front-panel display recommends reseating or replacing a printhead 169 Clean the printheads ...170 Clean the printhead drop detector 170 Align the printheads ...173 Printhead status messages ...175 19 Troubleshooting other printer issues 176...
HP Designjet T2300e MFP - User's Guide: English
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...and include the following topics. ● Troubleshooting printer paper issues on page 155 ● Troubleshooting ink cartridge and printhead issues on page 168 ● Troubleshooting other printer issues on page 176 ● Troubleshooting scanner ...HP Customer Care on page 188 and Product specifications on page 193, contain reference information, including customer care, the product specifications and part numbers for new users. ENWW Using this guide 3 Introduction Introduction This chapter provides a brief introduction to the product and its documentation for paper types, ink...
...and include the following topics. ● Troubleshooting printer paper issues on page 155 ● Troubleshooting ink cartridge and printhead issues on page 168 ● Troubleshooting other printer issues on page 176 ● Troubleshooting scanner ...HP Customer Care on page 188 and Product specifications on page 193, contain reference information, including customer care, the product specifications and part numbers for new users. ENWW Using this guide 3 Introduction Introduction This chapter provides a brief introduction to the product and its documentation for paper types, ink...
HP Designjet T2300e MFP - User's Guide: English
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Introduction Main components The following front and rear views of the product illustrate the main components. Output tray 10. Basket 11. Ink cartridge slots 6 Chapter 1 Introduction ENWW Paper alignment lines 8. Front scanner deflectors 9. Front panel 7. Printhead carriage 6. Scanner 4. Ink cartridge 3. Front view 1. Printhead 5. Blue lever 2.
Introduction Main components The following front and rear views of the product illustrate the main components. Output tray 10. Basket 11. Ink cartridge slots 6 Chapter 1 Introduction ENWW Paper alignment lines 8. Front scanner deflectors 9. Front panel 7. Printhead carriage 6. Scanner 4. Ink cartridge 3. Front view 1. Printhead 5. Blue lever 2.
HP Designjet T2300e MFP - User's Guide: English
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...When the product has not been used for Windows and Mac OS (T2300 PS) ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the product from time to... See Access the Embedded Web Server on page 37 and Access the HP Utility on page 37. NOTE: In sleep mode, the printer performs maintenance service to the printheads from a remote computer ◦...and then also switch off the power switch at the back of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 189 ◦ Update the ...
...When the product has not been used for Windows and Mac OS (T2300 PS) ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the product from time to... See Access the Embedded Web Server on page 37 and Access the HP Utility on page 37. NOTE: In sleep mode, the printer performs maintenance service to the printheads from a remote computer ◦...and then also switch off the power switch at the back of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 189 ◦ Update the ...
HP Designjet T2300e MFP - User's Guide: English
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... the Embedded Web Server from a remote location to monitor their status. ● Drying time should be put "on page 32). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you have paper wide enough to Optimal. ● Press , then , then Setup > Printing ... Coated, Heavyweight Coated, Glossy Coated, Heavyweight Coated, Glossy ENWW Advanced print settings 73 Printing ● Load two rolls of your jobs. If the printer finishes one roll, it will automatically switch to the other. ● Check that are making.
... the Embedded Web Server from a remote location to monitor their status. ● Drying time should be put "on page 32). ● Check the ink levels remaining in your ink cartridges. ● When you have submitted your print jobs, you have paper wide enough to Optimal. ● Press , then , then Setup > Printing ... Coated, Heavyweight Coated, Glossy Coated, Heavyweight Coated, Glossy ENWW Advanced print settings 73 Printing ● Load two rolls of your jobs. If the printer finishes one roll, it will automatically switch to the other. ● Check that are making.
HP Designjet T2300e MFP - User's Guide: English
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14 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead Ink and printheads ENWW 127
14 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead Ink and printheads ENWW 127
HP Designjet T2300e MFP - User's Guide: English
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Avoid touching pins, leads and circuitry. NOTE: When a cartridge runs out of ink, the current job is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS, select Printer Status in the Information group. You can also get more convenient time). ● The ink cartridge is empty or faulty, and you must replace it will resume...
Avoid touching pins, leads and circuitry. NOTE: When a cartridge runs out of ink, the current job is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS, select Printer Status in the Information group. You can also get more convenient time). ● The ink cartridge is empty or faulty, and you must replace it will resume...
HP Designjet T2300e MFP - User's Guide: English
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... remove. 4. Ink and printheads 5. Insert an ink cartridge 1. NOTE: Avoid storing partially used ink cartridges. The front-panel display identifies the missing ink cartridge. 2. Before removing the cartridge from its wrapping, shake it vigorously. 2. Unwrap the new ink cartridge, find the label identifying the ink color. Check that is inserted into the product, as there may be ink on the cartridge label. NOTE...
... remove. 4. Ink and printheads 5. Insert an ink cartridge 1. NOTE: Avoid storing partially used ink cartridges. The front-panel display identifies the missing ink cartridge. 2. Before removing the cartridge from its wrapping, shake it vigorously. 2. Unwrap the new ink cartridge, find the label identifying the ink color. Check that is inserted into the product, as there may be ink on the cartridge label. NOTE...
HP Designjet T2300e MFP - User's Guide: English
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... are ESD-sensitive devices (see Cannot insert an ink cartridge on page 197). Insert the ink cartridge into position. The front-panel display confirms that the cartridge has been inserted. CAUTION: Observe precautions when handling printheads because they are connected to the ink cartridges and jet ink onto the paper. Ink and printheads 6. Avoid touching pins, leads and circuitry...
... are ESD-sensitive devices (see Cannot insert an ink cartridge on page 197). Insert the ink cartridge into position. The front-panel display confirms that the cartridge has been inserted. CAUTION: Observe precautions when handling printheads because they are connected to the ink cartridges and jet ink onto the paper. Ink and printheads 6. Avoid touching pins, leads and circuitry...
HP Designjet T2300e MFP - User's Guide: English
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Ink and printheads 132 Chapter 14 Handling ink cartridges and printheads ENWW Pull the handle up and toward you to raise the lid. Push the handle back to release the wire loop. 6. 4. Locate the carriage on the right side of the printer. 5.
Ink and printheads 132 Chapter 14 Handling ink cartridges and printheads ENWW Pull the handle up and toward you to raise the lid. Push the handle back to release the wire loop. 6. 4. Locate the carriage on the right side of the printer. 5.
HP Designjet T2300e MFP - User's Guide: English
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... the printhead matches the colored label of the carriage slot into which the printhead is designed to be inserted. 134 Chapter 14 Handling ink cartridges and printheads ENWW CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing ...printhead. Remove the orange protective caps by pulling them down. The printhead is to prevent you from the carriage. Ink and printheads 2. Insert a printhead 1. Pull the blue handle upward until the printhead is released from accidentally inserting it into the wrong slot. ...
... the printhead matches the colored label of the carriage slot into which the printhead is designed to be inserted. 134 Chapter 14 Handling ink cartridges and printheads ENWW CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing ...printhead. Remove the orange protective caps by pulling them down. The printhead is to prevent you from the carriage. Ink and printheads 2. Insert a printhead 1. Pull the blue handle upward until the printhead is released from accidentally inserting it into the wrong slot. ...
HP Designjet T2300e MFP - User's Guide: English
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...need to 45 minutes. The printer starts checking and preparing the printheads. The default routine process, when all printheads are correctly inserted. For a single printhead insertion, the times vary between 2 and 40 136 Chapter 14 Handling ink cartridges and printheads ENWW The front...-panel display confirms that all the printheads have been inserted correctly and are accepted by the printer, the printer beeps. Lower the scanner. When all printheads are changed, takes...
...need to 45 minutes. The printer starts checking and preparing the printheads. The default routine process, when all printheads are correctly inserted. For a single printhead insertion, the times vary between 2 and 40 136 Chapter 14 Handling ink cartridges and printheads ENWW The front...-panel display confirms that all the printheads have been inserted correctly and are accepted by the printer, the printer beeps. Lower the scanner. When all printheads are changed, takes...
HP Designjet T2300e MFP - User's Guide: English
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15 Maintaining the product ● Check product status ● Clean the exterior of the product ● Maintain the ink cartridges ● Clean the scanner's glass plate ● Replace the scanner's glass plate ● Calibrate the scanner ● Move or store the product ● Update the firmware ● Update the software ● Product maintenance kits ● Secure Disk Erase Product maintenance 138 Chapter 15 Maintaining the product ENWW
15 Maintaining the product ● Check product status ● Clean the exterior of the product ● Maintain the ink cartridges ● Clean the scanner's glass plate ● Replace the scanner's glass plate ● Calibrate the scanner ● Move or store the product ● Update the firmware ● Update the software ● Product maintenance kits ● Secure Disk Erase Product maintenance 138 Chapter 15 Maintaining the product ENWW
HP Designjet T2300e MFP - User's Guide: English
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..., ink cartridges, and printheads. Slide the lever to see Check product status on how often you clean it reaches its expiration date. However, in various ways: ● If you start the HP Utility and select your product, you when any current alerts, the upper row of the home screen shows ...the top-priority alert. Press the alert message to the right and open the scanner cover. Maintain the ink cartridges During the normal lifetime of the product...
..., ink cartridges, and printheads. Slide the lever to see Check product status on how often you clean it reaches its expiration date. However, in various ways: ● If you start the HP Utility and select your product, you when any current alerts, the upper row of the home screen shows ...the top-priority alert. Press the alert message to the right and open the scanner cover. Maintain the ink cartridges During the normal lifetime of the product...
HP Designjet T2300e MFP - User's Guide: English
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... of your scanner in a fresh and dry place. When the system has restarted, repeat the calibration. 6. Do not remove the ink cartridges or printheads. 2. The supplied maintenance sheet required to perform scanner calibration looks like this: Load the maintenance sheet into its solid cover...possible. If calibration fails 1. Move or store the product If you cannot perform the calibration successfully in three consecutive attempts, call HP support and ask for normal operation. 2. Ensure that the product is working correctly. If in the front panel. Once the calibration...
... of your scanner in a fresh and dry place. When the system has restarted, repeat the calibration. 6. Do not remove the ink cartridges or printheads. 2. The supplied maintenance sheet required to perform scanner calibration looks like this: Load the maintenance sheet into its solid cover...possible. If calibration fails 1. Move or store the product If you cannot perform the calibration successfully in three consecutive attempts, call HP support and ask for normal operation. 2. Ensure that the product is working correctly. If in the front panel. Once the calibration...
HP Designjet T2300e MFP - User's Guide: English
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...Ink Cartridge Part number C9397A C9398A C9399A C9400A C9401A C9403A C9370A C9371A C9372A C9373A C9374A CH575A Table 16-2 Printheads Printhead HP 72 Gray & Photo Black Printhead HP 72 Magenta & Cyan Printhead HP 72 Matte Black & Yellow Printhead Part number C9380A C9383A C9384A Order paper The following ink supplies can be compatible with your printer.... The rest of time. For the latest information, see http://www.hp.com/go /T2300/accessories/ on the Web. ● Contact HP Support (see Contact HP Support on page...
...Ink Cartridge Part number C9397A C9398A C9399A C9400A C9401A C9403A C9370A C9371A C9372A C9373A C9374A CH575A Table 16-2 Printheads Printhead HP 72 Gray & Photo Black Printhead HP 72 Magenta & Cyan Printhead HP 72 Matte Black & Yellow Printhead Part number C9380A C9383A C9384A Order paper The following ink supplies can be compatible with your printer.... The rest of time. For the latest information, see http://www.hp.com/go /T2300/accessories/ on the Web. ● Contact HP Support (see Contact HP Support on page...
HP Designjet T2300e MFP - User's Guide: English
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18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Ink system issues 168 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Ink system issues 168 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
HP Designjet T2300e MFP - User's Guide: English
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...message, the printer is past the cartridge's expiration date. If the problem remains continue with the letter or letters marking the cartridge label right-side up and readable. Ink cartridge status messages These are the possible ink cartridge status messages: ● OK: the cartridge is working ... insert a printhead 1. The front-panel display recommends reseating or replacing a printhead 1. ENWW Cannot insert an ink cartridge 169 CAUTION: Never clean inside the ink cartridge slots. Check that you have the correct type of printhead (model number). 2. Check that you have the...
...message, the printer is past the cartridge's expiration date. If the problem remains continue with the letter or letters marking the cartridge label right-side up and readable. Ink cartridge status messages These are the possible ink cartridge status messages: ● OK: the cartridge is working ... insert a printhead 1. The front-panel display recommends reseating or replacing a printhead 1. ENWW Cannot insert an ink cartridge 169 CAUTION: Never clean inside the ink cartridge slots. Check that you have the correct type of printhead (model number). 2. Check that you have the...