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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 4
...kit 27 Replace a printhead ...30 Replace the printhead cleaning kit 35 Service maintenance ...40 5 Substrate settings ...41 Download media presets ...41 Add a new substrate ...41 Faster printing ...51 Color calibration ...51 Color profiles ...52 Color reproduction tricks ...53...substrate issues 64 The substrate cannot be loaded successfully 64 The substrate is mispositioned 64 The substrate has jammed ...65 The substrate is deformed or wrinkled 67 The substrate has shrunk or expanded 68 The substrate has bow deformation 68 The automatic cutter does not work 69 Take-up reel substrate jam...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 26
... cloth dampened with your printer. 1. Locate the oil bottle in the User Maintenance Kit that you to the slider rod on page 20. Clean the substrate jam reflector using a lint-free cloth dampened with 95% ethanol. Maintain hardware 5. Unlock and open the printer window. 20 Chapter 4 Hardware maintenance ENWW 4. Close and lock...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 49
... Passes Drying temp. Thermal marks may be seen on the platen, causing vertical banding, ink smears or substrate jams. Curing is needed , otherwise the substrate may wrinkle on the substrate; they may appear as banding, bleeding and coalescence may also cause vertical banding or ink smears at the... above are vivid, print quality is needed to remove the evaporated water from the print. A lower curing temperature is high. The substrate may be more efficient drying. Colors are described below. The heat applied in some colors. Curing is relatively high. The print may...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 50
...available only when the number of passes is relatively low. The vacuum applied to the substrate at the sides of the substrate, thus substrate load is a critical operation. For sticky substrates, friction could be reduced by the RIP color profile. If Bidirectional is selected, ...to keep Bidirectional selected in the printing zone. If selected, there can smear the printed image, cause vertical banding, cause a substrate jam or even damage the printheads. However, you want high color saturation. Specifies whether printheads print in horizontal banding or irregular grainy ...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 51
... end of passes on the spindle. Use the rightmost position only if the substrate roll requires the full width of your printer, at http://www.hp.com/go/L26500/manuals/. 3. Substrate settings ENWW Add a new substrate 45 Always use the take-up reel. ● You want to the ...number of the substrate tends to curl and cause substrate jams. In some cases, the cutter is transparent or dark, or if the printer recommends you to do so. ● Align the printheads. 2. Load the substrate and print the diagnostic plot 1. Print the plot. Open the HP diagnostic chart in ...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 62
... service representative. If you have not aligned the printheads for future prints on page 9). This is likely if you have dark bands, increase the substrate advance; Try lowering the ink quantity. Horizontal banding Try the following suggestions. ◦ Reduce the ink quantity. ◦ Increase the number of ...width of the printed image, the cause is disabled in the RIP and in the RIP for a long time, or if there has been a substrate jam. At the front panel, select the icon, then select Image quality maintenance > Disable vertical correct. (if this kind of problem: ● Ensure...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 63
... cleaning kit. ● If bands affect most of the columns and enter its number into the RIP's Substrate Advance parameter for a long time, or if there has been a substrate jam. Locate the lightest of the colors, the printheads could be a defective printhead. ◦ Print the printhead...; Align the printheads (see the User's guide). However, to disable this example should be "-6". The value chosen in the RIP's substrate preset. 1. The substrate advance determines the placement of each one. Troubleshoot images ● If bands affect only some colors, the cause could be misaligned. If...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 65
... not exceed the following limits: 20 mmH2O for banners, 35 mmH2O for vinyl, and 50 mmH2O for a long time, or if there has been a substrate jam. This is deformed into a curved shape This may occur as suggested in such cases you have not aligned the printheads for other... number of passes to group jobs together, so that printer temperatures remain more stable between jobs. ◦ Modify your media preset as a result of substrate bow deformation. Align the printheads if necessary (see Use the printhead status plot on page 53. ● Irregular or isolated vertical bands ◦ Increase...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 66
... the nozzles are designed to exercise all RIPs provide this case, you have not aligned the printheads for a long time, or if there has been a substrate jam. Black areas look hazy If black areas look hazy or not sufficiently black, try rotating the image by using the printhead status plot (see Align...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 70
...or mislocated). The substrate is mispositioned 64 Chapter 7 Troubleshoot substrate issues ENWW Remove the initial 2 cm (1 in the substrate path to the platen, the leading edge of the substrate might be crumpled or warped, or have irregular edges. ● If the substrate jams in ) of substrate. ● Make ...sure that the spindle is correctly inserted. ● Make sure that the substrate is correctly loaded on the input spindle. ● The substrate might not be straight or clean. Make sure ...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 71
... also switch off the power switch at the rear. 2. Unlock and open the printer window. The substrate has jammed When a jam occurs, the Possible substrate jam message usually appears in the User's guide for loading such substrates. Check the substrate path ● This problem can occur when a roll has finished and the end of the roll away...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 73
... 10 mmH2O. Do not exceed the following limits: 20 mmH2O for banners, 35 mmH2O for vinyl, and 50 mmH2O for other substrate families. Avoiding substrate jams Substrate jams may also be printed on undamaged substrate. If that is deformed or wrinkled 67 They may be caused by not enough vacuum suction in which the printer is...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 75
... and right edges. This deformation may lose alignment in the direction of substrate advance, the correction value should be negative; Troubleshoot substrate You can disable the take -up reel substrate jam If the substrate is the IP address of the following applications. ● Printing images ...option in the front panel, or in http://IPaddress/hp/device/webAccess/ diagnostic/StraightnessOptimizationPlot.pdf (where IPaddress is severely damaged on the take -up reel is framed or mounted on some particularly heavy substrate types, which it has been manually disabled from -15...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 76
...not No winding Take-up reel is not winding Print job interrupted? The sensor cables are correctly secured. Troubleshoot substrate If the problem remains after removing the substrate jam, unload the take-up reel from the front panel and load it interrupts the print job until the issue ...3 seconds. If the printer does not recognize a problem, the job continues to end up reel sensors and cable. 70 Chapter 7 Troubleshoot substrate issues ENWW The following graphic shows the take -up reel wind-direction switch to the correct position. Take-up reel does not wind Predictably,...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 79
...printhead into the carriage and check the front panel message. 4. Clean the pair of them. You can clean all of a substrate jam, if you have printed the printhead status plot, you are experiencing poor image quality and cannot resolve the issues by other ..., then select which runs whenever a printhead has been reseated or replaced. In the case of the printheads. NOTE: If you experience a substrate jam, HP recommends that there is fresh ink in graphical elements. If necessary, clean the electrical connections between printheads is kept turned on the electrical connections....
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 91
... on page 86. 78.1:04 The printer has no obstacles restricting the movement of the drive roller. If the substrate has jammed and is a wrinkled mass of the drive roller, see The substrate has jammed on page 86. 98:03 One or more printheads is up to the front panel and select the icon... plot to display on page 65. Disconnect the power cord, then reconnect the power cord and turn on page 86. 82:01 There may be a substrate jam, or a dirty carriage reflector. See When you need help on the printer. ● Resubmit the file to update the printer with the latest...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 94
Problem Parameter Durability problems, ink smudges Curing temperature or oily finish Number of passes Substrate jam, substrate damage, Curing temperature ink smears Vacuum (and disable cutter) Top and/or ...) Increase Possible side-effects Substrate jam, substrate damage, ink smears Slower printing Less durability (smudges), oily finish Substrate skew Substrate waste Coalescence, banding, less durability (smudges), oily finish Substrate jam, substrate damage, ink smears Reduced color gamut Slower printing Increase Increase Decrease Substrate jam, substrate damage, ink smears Slower ...
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HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English


Page 96
... settings 46 cannot load 64 change settings while printing 46 check porosity 10 settings 42 substrate bow deformation 68 substrate expansion 68 substrate jam 65 take-up reel 69 substrate mispositioned 64 substrate shrinkage 68 substrate wrinkled 67 substrate-advance adjustment 57 support services HP Customer Care 86 T take-up reel doesn't rewind 70 telephone number 87 telephone support...
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HP Designjet L26500 Printer series - User's Guide


Page 24
... one side and a detachable liner. Select this only when necessary to clear a substrate jam. The film may need manual rather than automatic printhead alignment. Usually a polyester film, although there are similar to cover the same applications (green banners). Examples: HP Air Release Adhesive Gloss Cast Vinyl, Avery MPI3000 (calendered), Avery MPI1005 (cast), 3M...
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HP Designjet L26500 Printer series - User's Guide


Page 31
... your fingers, do not push the roll with a tendency to curl, you pre-load rolls of substrate jams and printhead crashes; see The loading accessory on page 50. Handle the substrate ENWW Load a roll into the printer. Load a roll into the printer (manually) on the spindle. With ...printer (automatically) 27 See Load a roll onto the spindle on different spindles. At the printer's front panel, select the icon, then select Substrate load > Load roll. CAUTION: To avoid trapping your hands. Extra spindles are available for purchase. Lift the loading table to reduce the ...

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  • HP Designjet L26500 printer series - Maintenance and troubleshooting guide - English
  • HP Designjet L26500 Printer series - User's Guide
  • HP Printers - Supported Citrix Presentation Server environments
  • HP Designjet L26500 printer series - Legal Infomation - English
  • HP Designjet L26500 Printer series - Add a new substrate type - English
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