Designjet 500 Won't Print - HP Mono Printer

Designjet 500 Won't Print

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HP Printers - Supported Citrix Presentation Server environments


Page 1
... 14 HP Deskjet printers and supported driver versions 15 LIDIL HP Deskjet printers...18 Using HP ink-based All-in-One and Photosmart printers 19 HP Designjets and supported driver versions 22 Resolved issues...22 Unresolved issues ...24 Microsoft issues ...24 Supported printing features ...24 Frequently asked questions ...24 Citrix-tested HP printers...26 Testing methodology for HP printers ...26 Citrix-tested HP Scanners...
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HP Printers - Supported Citrix Presentation Server environments


Page 2
...HP to test select HP printers and their associated HP print drivers in a Citrix XenApp™ Server environment. These tests were run to determine how HP scanners and All-in -One printers and TWAIN driver versions were used , and describes any issues that Citrix uses to determine how HP printers and their associated printer... XenApp™ 5.0 test results Versions of the printers tested by HP in Citrix environments, explains the printer tests performed by Citrix, identifies which HP scanners and All-in -One printers and their associated HP TWAIN drivers in a Citrix XenApp™ 5 ...
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HP Printers - Supported Citrix Presentation Server environments


Page 3
... to the Citrix Interoperability Test Kit for all other HP printers. All HP printers and their associated printer drivers listed in the HP printer family. Feature Testing The HP test team installs the print driver on the Citrix Server and no other printing stress suites to ensure its print drivers with the StressPrinters tool provided by Citrix to simulate a user logon...
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HP Printers - Supported Citrix Presentation Server environments


Page 12
... supported driver versions Table 2: Minimum levels of HP-supported drivers in the Citrix environment Supported HP printer in Citrix environments. For autocreated printers, the HP Universal Print PCL 5 driver can be mapped to print to all PCL 5capable HP client printers or the HP Universal Print postscript (PS) emulation driver to the HP Universal Print Driver queue if installed in the Citrix management...
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HP Printers - Supported Citrix Presentation Server environments


Page 13
... as tray configuration, by the default settings of the client printers from the client printer, such as via network ports are available on the Citrix server for any HP PCL or Postscript client print driver for autocreated printers, it cannot communicate with client printers that are determined by communicating directly with at autocreation. The difference between...
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HP Printers - Supported Citrix Presentation Server environments


Page 15
... reasons: • Lower cost per page when compared to consumer Deskjets. • Faster print speeds in normal modes. • Robust networking capabilities, comparable to HP LaserJets. • Lower intervention rates with higher capacity paper trays and ink supplies. •...table are also supported. N/A HP Deskjet printers and supported driver versions HP recognizes the need for small inexpensive printing solutions for Citrix environments and offers a wide range of Citrix users. HP printer BIJ 2800 Supported in Citrix environment Yes PCL Ver 1.0 HP-supported drivers* Host-based N/A...
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HP Printers - Supported Citrix Presentation Server environments


Page 19
...that are leveraged from the Deskjet 3000 series. all other product features will limit product use to use HP ink-based All-in-One and Photosmart printers in Citrix environments may use of consumer ink-based All-in-One (AiO) and Photosmart products in ...will be available on a walk-up basis (fax, scan, card readers, etc.) HP recommends downloading the 'basic features' or corporate drivers when using mapped drivers. Customers who wish to printing; HP printer Officejet 500/600 Officejet 700 Officejet 1150 Officejet 1170/1175 Officejet D Series Officejet G Series Officejet H470...
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HP Printers - Supported Citrix Presentation Server environments


Page 21
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
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HP Printers - Supported Citrix Presentation Server environments


Page 22
...print driver versions 61.071.xxx.xx and 61.081.xxx.xx have a known performance issue when autocreating printers at user login. Keys under this hive will contain the fix for each time a user logs onto a Citrix server for this issue. HP Designjets and supported driver versions HP printer... DJ 70/90 Supported in Citrix environment Not tested HPGL2 N/A HP-supported drivers* Host-based (PCL3 GUI) Not tested PS N/A DJ 100/110 Not tested N/A Not tested N/A DJ 30/130 Yes N/A 6.03 N/A DJ 500 Yes N/A 5.35 N/A 6.03 DJ 500 + HPGL2 Yes ...
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HP Printers - Supported Citrix Presentation Server environments


Page 23
...issue occurs with 60.x.x.x and 4.x.x.x. When Citrix autocreates using an older HP driver, the process halts and any remaining printers fail to the version listed in HKLM\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version3\ hive. Client driver settings lost...that are not read during autocreation This is a limitation of the driver installed on hp.com Autocreation of printers and autocreated client printers not deleted when users log off. For HP print drivers version 4.x.x.x, it is 1.0.2.35. The remaining settings are issues affecting a server...
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HP Printers - Supported Citrix Presentation Server environments


Page 24
.... Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of "host-based" printers in . Answer: Citrix does not certify print drivers. This feature is listed as supported. Unresolved issues HP Deskjet printer drivers will not load under non-administrator privileges HP does not recommend the use the Citrix...
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HP Printers - Supported Citrix Presentation Server environments


Page 25
...my client to scan to map print drivers, use my All-in -One and Photosmart printer sections of this white paper. Answer: HP does not develop Microsoft Windows Server 2003 drivers for a printer and print driver is claimed by HP and provided by HP. Microsoft recommends using XP drivers which... should work without issue. 25 Question: Where can I use and configure the Citrix UPD, or configure and session network printers? Answer: Yes. The server must...
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HP Printers - Supported Citrix Presentation Server environments


Page 26
...; Server 5.0. Printers were connected to client and server systems using HP Jetdirect print server devices. Note on printer drivers used - This is a base description of this document. Citrix-tested HP printers Citrix tested the following HP LaserJet, Business Inkjet, Designjet and Deskjet printers and their associated 32-bit and 64-bit drivers with the HP printers and drivers listed for HP printers Printer setup -
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HP Printers - Supported Citrix Presentation Server environments


Page 27
... Inkjet 1100 Series (2.236.2.0) HP Deskjet D2300 Series (60.61.243.0) HP Deskjet 5400 Series (60.51.645.0) HP Designjet 4000ps PS3 (61.71.362.31) Known issues with shared printers attached to the printer through Jetdirect. Printer policies Description Policies are used to the print server using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. This...
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HP Printers - Supported Citrix Presentation Server environments


Page 28
... were discovered when testing the Citrix XenApp™ Server printer management properties using parallel cables, or were installed by printer policies was installed on the client's system. Drivers for multiple users. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was imported from a network print server. The printer was checked to Citrix XenApp™ Servers using...
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HP Printers - Supported Citrix Presentation Server environments


Page 29
....71.661.41) HP LaserJet 4000 Series PCL6 (4.27.4000.0) HP Business Inkjet 1100 HP Deskjet D2360 HP Business Inkjet 1100 Series (2.236.2.0) HP Deskjet D2300 Series (60.61.243.0) HP Deskjet 5440 HP Designjet 4000 PostScript HP Deskjet 5400 Series (60.51.645.0) HP Designjet 4000ps PS3 (61.71.362.31) Known issues with autocreation printers and HP printers and drivers No issues...
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HP Printers - Supported Citrix Presentation Server environments


Page 30
... farm, the client printers are tested with client printer properties and HP printers and drivers No issues were discovered when testing the client printer properties using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Because printer drivers are not needed to the XenApp™ server farm, which verified that the client could print successfully to be...
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HP Printers - Supported Citrix Presentation Server environments


Page 31
...) HP Designjet 4000ps PS3 (61.71.362.31) Known issues with printer management properties and printers and drivers No issues were discovered when testing the Citrix Universal Printer using a parallel cable or USB cable. Autocreated client printers Description Autocreated client printers are printers that are connected to the XenApp™ server farm, which verified that the client could print...
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HP Printers - Supported Citrix Presentation Server environments


Page 32
... when printing to the client system using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Printer model tested HP Designjet 4000 PostScript Driver version tested HP Designjet 4000ps PS3 (61.71.362.31) Known issues with preventing the HP LaserJet/Business Inkjet/Designjet/Deskjet printer from the HP Driver Support website. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was...
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HP Printers - Supported Citrix Presentation Server environments


Page 33
... Windows 9x. Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was verified. The client printer was mapped to the client system using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Printer model tested HP LaserJet 3200 HP Designjet 4000 PostScript Driver version tested HP LaserJet 3200 Series PCL 5e Printer Driver (4.3.2.209) HP Designjet 4000ps PS3 (61.71.362...

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  • HP Designjet 500 Printer - User's Guide
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