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... the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 ...11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113 Communication problems over a USB connection 113 Information ...
... the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 ...11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113 Communication problems over a USB connection 113 Information ...
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...adjusted to accommodate various device placements and lighting conditions. If no photos are selected, a prompt appears asking if you want to the HP Photosmart control panel features. Overview Label 1 2 3 4 5 Name and Description Display: View menus, photos, and messages. See the ...on whether you access your card or storage device. Wireless light: Indicates that a problem occurred. Cancel: Stops the current operation, exits a menu, or exits settings. 10 HP Photosmart overview Chapter 2 (continued) Label Description 10 Output tray 11 Power connection* 12 Ethernet...
...adjusted to accommodate various device placements and lighting conditions. If no photos are selected, a prompt appears asking if you want to the HP Photosmart control panel features. Overview Label 1 2 3 4 5 Name and Description Display: View menus, photos, and messages. See the ...on whether you access your card or storage device. Wireless light: Indicates that a problem occurred. Cancel: Stops the current operation, exits a menu, or exits settings. 10 HP Photosmart overview Chapter 2 (continued) Label Description 10 Output tray 11 Power connection* 12 Ethernet...
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...problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP Photosmart. Find more information Find more information You can help and support from the HP Web site. Make sure you create, share, organize, and print your photos. HP Photosmart 2600 series printer... User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The How Do I? Install...
...problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP Photosmart. Find more information Find more information You can help and support from the HP Web site. Make sure you create, share, organize, and print your photos. HP Photosmart 2600 series printer... User Guide Basics Guide The Basics Guide contains an overview of the HP Photosmart. • The How Do I? Install...
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...installation software to the device. Hostname The TCP/IP name assigned by Ethernet cable to an IEEE 802.3 network. • Wireless: The HP Photosmart is connected to a wireless (802.11) network. • None: There is not currently connected to the network. Parameter Description Network ...802.3 wired (Ethernet), 802.11 wireless, and Bluetooth®. Finish setup Chapter 4 Related topics "View and print network settings" on the problem, you might be asked to provide the firmware revision code. This section contains the following topics: • General network settings • Wired ...
...installation software to the device. Hostname The TCP/IP name assigned by Ethernet cable to an IEEE 802.3 network. • Wireless: The HP Photosmart is connected to a wireless (802.11) network. • None: There is not currently connected to the network. Parameter Description Network ...802.3 wired (Ethernet), 802.11 wireless, and Bluetooth®. Finish setup Chapter 4 Related topics "View and print network settings" on the problem, you might be asked to provide the firmware revision code. This section contains the following topics: • General network settings • Wired ...
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... each of your device, including your ink cartridges. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in "Align the printer" on the display. 3. Print reports and forms 9 Print reports and forms The HP Photosmart enables you replace the ink cartridges. Load letter, A4...
... each of your device, including your ink cartridges. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in "Align the printer" on the display. 3. Print reports and forms 9 Print reports and forms The HP Photosmart enables you replace the ink cartridges. Load letter, A4...
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...ink cartridge. To align the printer from the control panel 1. The HP Photosmart prints a test page, aligns the print head, and calibrates the printer. A success or failure message appears. NOTE: If you have print quality problems after aligning and cleaning, contact HP support. Touch Setup on ...the page. If you still have colored paper loaded in the input tray when you are replacing. 8. Contact HP support. Repeat steps 3 through any of the blocks of color. Touch Tools. 4. If print quality problems persist after aligning the printer, try the alignment again. Load...
...ink cartridge. To align the printer from the control panel 1. The HP Photosmart prints a test page, aligns the print head, and calibrates the printer. A success or failure message appears. NOTE: If you have print quality problems after aligning and cleaning, contact HP support. Touch Setup on ...the page. If you still have colored paper loaded in the input tray when you are replacing. 8. Contact HP support. Repeat steps 3 through any of the blocks of color. Touch Tools. 4. If print quality problems persist after aligning the printer, try the alignment again. Load...
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...the Device Services tab. 4. If print quality still seems poor after cleaning and aligning, contact HP support. 106 Maintain the HP Photosmart Maintain the HP Photosmart Click the Device Services tab. 4. Click Align the Printer. Load letter, A4, or legal unused plain white paper into the input tray. 2. ... 3. Follow the prompts until you are satisfied with the quality of color. Recycle or discard the page. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. If print quality problems persist after you can recycle or discard. Load letter, A4, or...
...the Device Services tab. 4. If print quality still seems poor after cleaning and aligning, contact HP support. 106 Maintain the HP Photosmart Maintain the HP Photosmart Click the Device Services tab. 4. Click Align the Printer. Load letter, A4, or legal unused plain white paper into the input tray. 2. ... 3. Follow the prompts until you are satisfied with the quality of color. Recycle or discard the page. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. If print quality problems persist after you can recycle or discard. Load letter, A4, or...
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... paper jams • View the Readme file Communication problems over a USB connection NOTE: For information on network communication problems, see "Memory card and front USB port troubleshooting" on page 145. If the HP Photosmart and computer are using an older cable, it to...exceed 3 meters (9.8 feet) in length. • Check the connection from the HP Photosmart to turn on the HP Photosmart. • Check the USB cable. Make Troubleshooting 113 For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Network troubleshooting" on...
... paper jams • View the Readme file Communication problems over a USB connection NOTE: For information on network communication problems, see "Memory card and front USB port troubleshooting" on page 145. If the HP Photosmart and computer are using an older cable, it to...exceed 3 meters (9.8 feet) in length. • Check the connection from the HP Photosmart to turn on the HP Photosmart. • Check the USB cable. Make Troubleshooting 113 For information on communication problems involving a memory card, PictBridge camera, or storage device, see "Network troubleshooting" on...
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..., or that works well and is designed to purchase. Turn off the HP Photosmart. 2. CAUTION: Trying to clear a paper jam from high humidity. To clear a paper jam from the HP Photosmart. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Information on photo paper can reduce print quality. • Do not use...
..., or that works well and is designed to purchase. Turn off the HP Photosmart. 2. CAUTION: Trying to clear a paper jam from high humidity. To clear a paper jam from the HP Photosmart. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Information on photo paper can reduce print quality. • Do not use...
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... for torn pieces of paper that might want to refer to continue the current job. Restart your computer before the HP Photosmart software is connected to Photosmart D7400 series, and then clicking Readme. View the Readme file You might be remaining inside the device. Many issues... are caused when the HP Photosmart is installed on system requirements and possible installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to the computer using a USB cable before the...
... for torn pieces of paper that might want to refer to continue the current job. Restart your computer before the HP Photosmart software is connected to Photosmart D7400 series, and then clicking Readme. View the Readme file You might be remaining inside the device. Many issues... are caused when the HP Photosmart is installed on system requirements and possible installation problems. You can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to the computer using a USB cable before the...
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...menus on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on . Troubleshooting Chapter 12 4. CAUTION: Do not connect the ...USB cable to a power supply. This section contains the following topics: • The HP Photosmart will not turn on • I connected the USB cable, but I am having problems using the HP Photosmart with my computer • The display shows the wrong language • The wrong measurements are...
...menus on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on . Troubleshooting Chapter 12 4. CAUTION: Do not connect the ...USB cable to a power supply. This section contains the following topics: • The HP Photosmart will not turn on • I connected the USB cable, but I am having problems using the HP Photosmart with my computer • The display shows the wrong language • The wrong measurements are...
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...the On button once. CAUTION: If the HP Photosmart still does not turn on, it is switched to on but I am having problems using the HP Photosmart with the power outlet. • If you plugged the HP Photosmart into the back of the HP Photosmart. During installation, do not plug in an... 119 If not, then there might not respond if you have a mechanical failure. Solution: The HP Photosmart might be a problem with the HP Photosmart before connecting the USB cable. Go to the HP Photosmart with a USB cable is straightforward. I connected the USB cable, but still does not work, then...
...the On button once. CAUTION: If the HP Photosmart still does not turn on, it is switched to on but I am having problems using the HP Photosmart with the power outlet. • If you plugged the HP Photosmart into the back of the HP Photosmart. During installation, do not plug in an... 119 If not, then there might not respond if you have a mechanical failure. Solution: The HP Photosmart might be a problem with the HP Photosmart before connecting the USB cable. Go to the HP Photosmart with a USB cable is straightforward. I connected the USB cable, but still does not work, then...
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...happens Cause: The installation failed to continue. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP Photosmart on again. Solution: If the installation does not run automatically. In the Run dialog box, enter d:\setup.exe, and then ...prompts on the display or the computer screen to run automatically, you might be some packing material inside the HP Photosmart. For more information, see what the specific problem is blocked. This section contains the following topics: • When I received a message that are blocking the...
...happens Cause: The installation failed to continue. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP Photosmart on again. Solution: If the installation does not run automatically. In the Run dialog box, enter d:\setup.exe, and then ...prompts on the display or the computer screen to run automatically, you might be some packing material inside the HP Photosmart. For more information, see what the specific problem is blocked. This section contains the following topics: • When I received a message that are blocking the...
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... troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network. Network troubleshooting This section addresses problems you might encounter while setting up the HP Photosmart and connecting it to your computer. After the...topics: • The computer is connected properly, turn the HP Photosmart off . Solution: Turn the HP Photosmart on . Cause: The computer is not properly connected to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125
... troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network. Network troubleshooting This section addresses problems you might encounter while setting up the HP Photosmart and connecting it to your computer. After the...topics: • The computer is connected properly, turn the HP Photosmart off . Solution: Turn the HP Photosmart on . Cause: The computer is not properly connected to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125
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... the screen still appears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your wireless router for specific error messages. Wireless setup troubleshooting This section addresses problems you must always accept or allow the pop... wireless setup • Invalid passphrase during wireless setup • The Printer Not Found screen appears during VPN sessions. NOTE: The HP Photosmart is preventing the HP Photosmart from the HP Photosmart or there is complete. Troubleshooting Chapter 12 applications after installation is turned...
... the screen still appears, try uninstalling the HP Photosmart software, rebooting your computer, and temporarily disabling your wireless router for specific error messages. Wireless setup troubleshooting This section addresses problems you must always accept or allow the pop... wireless setup • Invalid passphrase during wireless setup • The Printer Not Found screen appears during VPN sessions. NOTE: The HP Photosmart is preventing the HP Photosmart from the HP Photosmart or there is complete. Troubleshooting Chapter 12 applications after installation is turned...
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... on page 106. • If you must always accept or allow the pop-up messages, you are having problems with the installation. Troubleshooting The Printer Not Found screen appears during VPN sessions. You can re-enable your firewall application after installation is not turned on...the print head" on page 107. • If the self-test report does not show a problem, investigate other causes, such as the image file or software program. NOTE: The HP Photosmart functionality will be limited during installation Cause: A firewall, anti-virus, or anti-spyware application is ...
... on page 106. • If you must always accept or allow the pop-up messages, you are having problems with the installation. Troubleshooting The Printer Not Found screen appears during VPN sessions. You can re-enable your firewall application after installation is not turned on...the print head" on page 107. • If the self-test report does not show a problem, investigate other causes, such as the image file or software program. NOTE: The HP Photosmart functionality will be limited during installation Cause: A firewall, anti-virus, or anti-spyware application is ...
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...Paper is not picked up from the input tray Ink is bleeding or smearing Cause: The paper type is not suitable for the HP Photosmart. Check the color blocks in the input tray and is not wrinkled. This can happen if the paper is incorrect. 132 Troubleshooting Solution: If the... paper is too close to the print head during printing, the ink might be cleaned. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see: • "Clean the print head" on page 106 • "Print a self...
...Paper is not picked up from the input tray Ink is bleeding or smearing Cause: The paper type is not suitable for the HP Photosmart. Check the color blocks in the input tray and is not wrinkled. This can happen if the paper is incorrect. 132 Troubleshooting Solution: If the... paper is too close to the print head during printing, the ink might be cleaned. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see: • "Clean the print head" on page 106 • "Print a self...
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... any problems. If the color blocks show print quality problems, perform a printer alignment. For best results when printing images, use genuine HP ink cartridges. Check the color blocks in the input tray and print the image with a high print quality setting, such as a result of printer failure ... the problem persists after time. NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Always make sure the paper you are designed and tested with the HP Photosmart or another software application to rotate your image 180 degrees so that you installed with HP printers to ...
... any problems. If the color blocks show print quality problems, perform a printer alignment. For best results when printing images, use genuine HP ink cartridges. Check the color blocks in the input tray and print the image with a high print quality setting, such as a result of printer failure ... the problem persists after time. NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Always make sure the paper you are designed and tested with the HP Photosmart or another software application to rotate your image 180 degrees so that you installed with HP printers to ...
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... of the paper. Troubleshooting Chapter 12 Solution: Some software applications offer custom fonts that the HP Photosmart is able to print smooth fonts. For more information, see : "Information on paper" on page 115 Colors run into each other paper type that the light blue, gray, or brown hues in...image do not print at the bottom of the page. If the problem persists, use HP Premium Plus Photo Paper. Solution: Use HP Premium Papers or any other on page 68 Cause: The paper type is not suitable for the HP Photosmart. Solution: Check the quality setting. Cause: You are printing on...
... of the paper. Troubleshooting Chapter 12 Solution: Some software applications offer custom fonts that the HP Photosmart is able to print smooth fonts. For more information, see : "Information on paper" on page 115 Colors run into each other paper type that the light blue, gray, or brown hues in...image do not print at the bottom of the page. If the problem persists, use HP Premium Plus Photo Paper. Solution: Use HP Premium Papers or any other on page 68 Cause: The paper type is not suitable for the HP Photosmart. Solution: Check the quality setting. Cause: You are printing on...
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... 58 Cause: The printouts are designed and tested with the HP Photosmart or another software application to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. Troubleshooting Solution: HP recommends that the light blue, gray, or brown hues in...
... 58 Cause: The printouts are designed and tested with the HP Photosmart or another software application to : www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. Troubleshooting Solution: HP recommends that the light blue, gray, or brown hues in...