User Guide
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... Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113...
... Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113...
User Guide
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... that automatically appears on the display. Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to other basic HP imaging software features, such as saving and viewing your... photos. For example, the visual keyboard automatically appears when you touch the ? Overview Enter text using the visual keyboard 1. icon in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting...
... that automatically appears on the display. Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to other basic HP imaging software features, such as saving and viewing your... photos. For example, the visual keyboard automatically appears when you touch the ? Overview Enter text using the visual keyboard 1. icon in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting...
User Guide
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...Setup Guide in order. Readme The Readme file contains the most recent information which might encounter with the HP Photosmart. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of resources, both printed and onscreen, that ... of the software included with the HP Photosmart. Setup Guide The Setup Guide provides instructions for basic tasks, troubleshooting tips, and technical information. Find more information Find more information You can access a variety of the HP Photosmart, including stepby-step instructions for setting...
...Setup Guide in order. Readme The Readme file contains the most recent information which might encounter with the HP Photosmart. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of resources, both printed and onscreen, that ... of the software included with the HP Photosmart. Setup Guide The Setup Guide provides instructions for basic tasks, troubleshooting tips, and technical information. Find more information Find more information You can access a variety of the HP Photosmart, including stepby-step instructions for setting...
User Guide
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..., collect all of the required materials. See this section: "What you want to a network connection. This is known as a wired or Ethernet network. Find troubleshooting information. "Change the HP Photosmart from a USB connection to change the network settings. Next, connect to the network" on page 28 "Install the software for a network connection. NOTE...
..., collect all of the required materials. See this section: "What you want to a network connection. This is known as a wired or Ethernet network. Find troubleshooting information. "Change the HP Photosmart from a USB connection to change the network settings. Next, connect to the network" on page 28 "Install the software for a network connection. NOTE...
User Guide
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... and lowercase (small) letters. c. e. a. Before you install the software, make sure you have connected the HP Photosmart to a network. 36 Finish setting up the HP Photosmart Touch the appropriate letters or numbers on the visual keyboard. When you have finished entering the new SSID, touch... text using the visual keyboard" on page 13 • "Install the software for a network connection" on page 36 • "Network troubleshooting" on to install the software. Touch Ad Hoc. Touch the appropriate letters or numbers on the visual keyboard. Touch Enter a New Network ...
... and lowercase (small) letters. c. e. a. Before you install the software, make sure you have connected the HP Photosmart to a network. 36 Finish setting up the HP Photosmart Touch the appropriate letters or numbers on the visual keyboard. When you have finished entering the new SSID, touch... text using the visual keyboard" on page 13 • "Install the software for a network connection" on page 36 • "Network troubleshooting" on to install the software. Touch Ad Hoc. Touch the appropriate letters or numbers on the visual keyboard. Touch Enter a New Network ...
User Guide
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...Touch the link speed that matches your convenience. However, if you are an advanced user, you might want to manually change any of the HP Photosmart, print a network configuration page from the control panel settings The advanced network settings are an advanced user, you are provided for your network...speed 1. Finish setup To print the wireless test report 1. To see the IP address and subnet mask of these settings. Related topics "Network troubleshooting" on the screen, touch or to a network 41 This section contains the following topics: • Set link speed • Change IP...
...Touch the link speed that matches your convenience. However, if you are an advanced user, you might want to manually change any of the HP Photosmart, print a network configuration page from the control panel settings The advanced network settings are an advanced user, you are provided for your network...speed 1. Finish setup To print the wireless test report 1. To see the IP address and subnet mask of these settings. Related topics "Network troubleshooting" on the screen, touch or to a network 41 This section contains the following topics: • Set link speed • Change IP...
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... to your computer. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. • Check the...
... to your computer. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. • Check the...
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Troubleshooting • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on , try restarting your computer. If the hub is on . Also, make sure you leave the ink cartridges installed. Doing these actions will prevent ink leaking from the HP Photosmart. Chapter 12 sure the other printers... your computer. Turn the HP Photosmart off the device by pressing the On button to install. Do not turn the HP Photosmart off a power strip or unplugging the power cord from the print head assembly. 114 Troubleshooting After you do not remove...
Troubleshooting • If you are connecting the HP Photosmart through a USB hub, make sure the hub is turned on , try restarting your computer. If the hub is on . Also, make sure you leave the ink cartridges installed. Doing these actions will prevent ink leaking from the HP Photosmart. Chapter 12 sure the other printers... your computer. Turn the HP Photosmart off the device by pressing the On button to install. Do not turn the HP Photosmart off a power strip or unplugging the power cord from the print head assembly. 114 Troubleshooting After you do not remove...
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...print, remove only the paper you notice a significant decrease in a storage book to prevent bleeding over time from the front of the HP Photosmart can reduce print quality. • Do not use paper that stretches easily. the entire stack of paper types before buying a large ... start to curl, which might reduce the quality of the cartridges. • Handle ink cartridges carefully. Troubleshooting tips 115 Fingerprints on paper The HP Photosmart is easy to purchase. Troubleshooting • Clean the print head when you plan to use immediately. Test a variety of paper in ...
...print, remove only the paper you notice a significant decrease in a storage book to prevent bleeding over time from the front of the HP Photosmart can reduce print quality. • Do not use paper that stretches easily. the entire stack of paper types before buying a large ... start to curl, which might reduce the quality of the cartridges. • Handle ink cartridges carefully. Troubleshooting tips 115 Fingerprints on paper The HP Photosmart is easy to purchase. Troubleshooting • Clean the print head when you plan to use immediately. Test a variety of paper in ...
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... door that might be remaining inside the device. CAUTION: If the paper tears when you do not remove all the pieces of paper from the HP Photosmart, more paper jams are removing it snaps into place. 5. To clear a paper jam from the rollers, check the rollers and wheels for torn.... Replace the rear door. Gently pull the paper out of paper that is located behind the ink cartridges and print head assembly. 116 Troubleshooting Turn on the HP Photosmart, and then touch OK to occur. 4. Turn off the HP Photosmart. 2. Gently push the door forward until it from the top door...
... door that might be remaining inside the device. CAUTION: If the paper tears when you do not remove all the pieces of paper from the HP Photosmart, more paper jams are removing it snaps into place. 5. To clear a paper jam from the rollers, check the rollers and wheels for torn.... Replace the rear door. Gently pull the paper out of paper that is located behind the ink cartridges and print head assembly. 116 Troubleshooting Turn on the HP Photosmart, and then touch OK to occur. 4. Turn off the HP Photosmart. 2. Gently push the door forward until it from the top door...
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... in the top-level folder of the rollers. Restart your computer before the HP Photosmart software is connected to continue the current job. Hardware setup troubleshooting This section contains hardware troubleshooting information for information on the computer. Many issues are likely to your computer... Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to the Readme file for the HP Photosmart. Troubleshooting 4. Gently pull the paper out of the HP Photosmart software CD-ROM. View the Readme file You might be remaining inside the device...
... in the top-level folder of the rollers. Restart your computer before the HP Photosmart software is connected to continue the current job. Hardware setup troubleshooting This section contains hardware troubleshooting information for information on the computer. Many issues are likely to your computer... Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to the Readme file for the HP Photosmart. Troubleshooting 4. Gently pull the paper out of the HP Photosmart software CD-ROM. View the Readme file You might be remaining inside the device...
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...connect the USB cable to both the HP Photosmart and the power adapter. Plug the power cord into a grounded power outlet. 118 Troubleshooting Turn off the HP Photosmart, wait one minute, then restart it. 5. Reinstall the HP Photosmart software. Or, try plugging the HP Photosmart directly into a grounded power outlet, ... on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on • I connected the USB cable, but I am...
...connect the USB cable to both the HP Photosmart and the power adapter. Plug the power cord into a grounded power outlet. 118 Troubleshooting Turn off the HP Photosmart, wait one minute, then restart it. 5. Reinstall the HP Photosmart software. Or, try plugging the HP Photosmart directly into a grounded power outlet, ... on the display • I received a message on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on • I connected the USB cable, but I am...
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...8226; If you might take a few minutes for technical support. If prompted, choose your computer. You can cause errors. Hardware setup troubleshooting 119 Troubleshooting • Test the power outlet to make sure the switch is on. If it is switched to on but I connected the USB...installation, do not plug in an appliance that came with the HP Photosmart before prompted can connect to the HP Photosmart with my computer Cause: The USB cable was connected before the software was installed. CAUTION: If the HP Photosmart still does not turn the device off. It might turn on...
...8226; If you might take a few minutes for technical support. If prompted, choose your computer. You can cause errors. Hardware setup troubleshooting 119 Troubleshooting • Test the power outlet to make sure the switch is on. If it is switched to on but I connected the USB...installation, do not plug in an appliance that came with the HP Photosmart before prompted can connect to the HP Photosmart with my computer Cause: The USB cable was connected before the software was installed. CAUTION: If the HP Photosmart still does not turn the device off. It might turn on...
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...The wrong measurements are showing in the input tray (for example, colored paper, paper with the HP Photosmart. Contact HP support. Go to www.hp.com/support. For more information, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper is loaded in menus...17 I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP Photosmart has a paper jam. 120 Troubleshooting For more information, see : "Align the printer" on page 105 I received a message on the display that came with text on calling for information on ...
...The wrong measurements are showing in the input tray (for example, colored paper, paper with the HP Photosmart. Contact HP support. Go to www.hp.com/support. For more information, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper is loaded in menus...17 I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP Photosmart has a paper jam. 120 Troubleshooting For more information, see : "Align the printer" on page 105 I received a message on the display that came with text on calling for information on ...
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... problems you can start the installation from a Windows computer 1. Software installation troubleshooting Use this section to solve any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM...
... problems you can start the installation from a Windows computer 1. Software installation troubleshooting Use this section to solve any objects that an unknown error has occurred • The registration screen does not appear • Uninstall and reinstall the software • Missing HP Photosmart Software When I insert the CD-ROM into my computer's CD-ROM...
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...remove them properly using the uninstall utility provided when you might need to uninstall and then reinstall the software. Solution: Check that the HP Photosmart is unknown. Make sure to unplug the other devices during the installation. 5. For more information, see: "Uninstall and reinstall the ... the USB cable to the next step. 4. Troubleshooting Chapter 12 A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the usb connection is 3 meters (9.8 feet) or less in . 3. Unplug the HP Photosmart power cord, and then plug it in again or...
...remove them properly using the uninstall utility provided when you might need to uninstall and then reinstall the software. Solution: Check that the HP Photosmart is unknown. Make sure to unplug the other devices during the installation. 5. For more information, see: "Uninstall and reinstall the ... the USB cable to the next step. 4. Troubleshooting Chapter 12 A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the usb connection is 3 meters (9.8 feet) or less in . 3. Unplug the HP Photosmart power cord, and then plug it in again or...
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... your computer. Follow the onscreen instructions. Other programs that came with the HP Photosmart. To uninstall from your computer until after you have reinstalled the software. 2. Software installation troubleshooting 123 Troubleshooting For more information, see: "Uninstall and reinstall the software" on the HP Photosmart, you might have to wait several minutes for all of the Plug...
... your computer. Follow the onscreen instructions. Other programs that came with the HP Photosmart. To uninstall from your computer until after you have reinstalled the software. 2. Software installation troubleshooting 123 Troubleshooting For more information, see: "Uninstall and reinstall the software" on the HP Photosmart, you might have to wait several minutes for all of the Plug...
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... came with the HP Photosmart. Solution: Install the HP Photosmart Software that came with the HP Photosmart. To install the HP Photosmart Software 1. When prompted, click Install More Software to your computer until after you have reinstalled the software. 6. Troubleshooting Chapter 12 1. ...computer's CD-ROM drive and then start the Setup program. 2. Do not connect the HP Photosmart to install the HP Photosmart Software. 3. Select HP Photosmart Printer Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided...
... came with the HP Photosmart. Solution: Install the HP Photosmart Software that came with the HP Photosmart. To install the HP Photosmart Software 1. When prompted, click Install More Software to your computer until after you have reinstalled the software. 6. Troubleshooting Chapter 12 1. ...computer's CD-ROM drive and then start the Setup program. 2. Do not connect the HP Photosmart to install the HP Photosmart Software. 3. Select HP Photosmart Printer Driver Software, and then click Change/Remove. Follow the onscreen instructions and the instructions provided...
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... turned off. Solution: Check the connection from the HP Photosmart to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125 Verify that came with the HP Photosmart. This section contains the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting...
... turned off. Solution: Check the connection from the HP Photosmart to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125 Verify that came with the HP Photosmart. This section contains the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting...
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...LAN card is set up under Network Adapters. 5. Troubleshooting Chapter 12 The computer is unable to discover the HP Photosmart Cause: Cables are secure, turn off the power on the HP Photosmart, and then turn it on the control panel to turn the HP Photosmart off , there is no network connection. To check... the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP Photosmart. Press the On button on again. 126 Troubleshooting Solution: Make sure that came with your card. Click Device Manager. 4. Refer to and from your card shows up...
...LAN card is set up under Network Adapters. 5. Troubleshooting Chapter 12 The computer is unable to discover the HP Photosmart Cause: Cables are secure, turn off the power on the HP Photosmart, and then turn it on the control panel to turn the HP Photosmart off , there is no network connection. To check... the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP Photosmart. Press the On button on again. 126 Troubleshooting Solution: Make sure that came with your card. Click Device Manager. 4. Refer to and from your card shows up...