User Guide
Page 2
...Choose papers for printing...15 Load paper...17 Load a CD/DVD...23 Avoid paper jams...25 7 Print from your computer Print from a software application 27 Make the HP Photosmart the default printer 28 Change the print settings for the current job 28 Change the default print settings...to your computer 50 Edit photos...50 Share photos using HP Photosmart Software 51 9 Maintain the HP Photosmart Work with print cartridges...53 Clean the HP Photosmart...65 Reduce energy consumption when the HP Photosmart is off 66 Turn off the HP Photosmart...66 10 Shop for ink supplies...67 11 Troubleshooting ...
...Choose papers for printing...15 Load paper...17 Load a CD/DVD...23 Avoid paper jams...25 7 Print from your computer Print from a software application 27 Make the HP Photosmart the default printer 28 Change the print settings for the current job 28 Change the default print settings...to your computer 50 Edit photos...50 Share photos using HP Photosmart Software 51 9 Maintain the HP Photosmart Work with print cartridges...53 Clean the HP Photosmart...65 Reduce energy consumption when the HP Photosmart is off 66 Turn off the HP Photosmart...66 10 Shop for ink supplies...67 11 Troubleshooting ...
User Guide
Page 70
... outlet. Also verify that the USB cable is turned off. Make sure the power cord is firmly connected to turn on the HP Photosmart. • Check the USB cable. If you are not communicating with each other, try the following topics: • Communication... problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams • Troubleshoot print cartridges Communication problems over a USB connection NOTE: For information on communication problems involving a memory card, see if the ...
... outlet. Also verify that the USB cable is turned off. Make sure the power cord is firmly connected to turn on the HP Photosmart. • Check the USB cable. If you are not communicating with each other, try the following topics: • Communication... problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams • Troubleshoot print cartridges Communication problems over a USB connection NOTE: For information on communication problems involving a memory card, see if the ...
User Guide
Page 72
... quality if the print cartridges have replacement print cartridges available to air. • Clean the print cartridges when you improperly turn off the device by turning off the HP Photosmart from the HP Photosmart. If you notice a significant decrease in the input tray; Information on page 74 Clear paper jams If the HP Photosmart has a paper jam, check the Two-sided...
... quality if the print cartridges have replacement print cartridges available to air. • Clean the print cartridges when you improperly turn off the device by turning off the HP Photosmart from the HP Photosmart. If you notice a significant decrease in the input tray; Information on page 74 Clear paper jams If the HP Photosmart has a paper jam, check the Two-sided...
User Guide
Page 74
... accessory forward until it from the HP Photosmart, more paper jams are removing it locks into place. 6. Close the Two-sided printing accessory cover until it is raised. If necessary, raise the output tray. Also, lower the output tray if it snaps into place. 5. Lower the print cartridge door. Remove any paper from the...
... accessory forward until it from the HP Photosmart, more paper jams are removing it locks into place. 6. Close the Two-sided printing accessory cover until it is raised. If necessary, raise the output tray. Also, lower the output tray if it snaps into place. 5. Lower the print cartridge door. Remove any paper from the...
User Guide
Page 96
... blocking the print carriage (including any messages. Solution: Turn the HP Photosmart off and open the print cartridge door. The HP Photosmart is not responding Cause: The HP Photosmart is busy with the HP Photosmart. Solution: Load paper in the input tray. Print troubleshooting 95 ... and then turn the HP Photosmart on page 71 Cause: The HP Photosmart is out of envelope is not communicating with another task. Solution: Try printing the image from a non-HP software application produces unexpected results. Cause: The HP Photosmart has a paper jam. Solution: Some documents ...
... blocking the print carriage (including any messages. Solution: Turn the HP Photosmart off and open the print cartridge door. The HP Photosmart is not responding Cause: The HP Photosmart is busy with the HP Photosmart. Solution: Load paper in the input tray. Print troubleshooting 95 ... and then turn the HP Photosmart on page 71 Cause: The HP Photosmart is out of envelope is not communicating with another task. Solution: Try printing the image from a non-HP software application produces unexpected results. Cause: The HP Photosmart has a paper jam. Solution: Some documents ...
User Guide
Page 110
...messages on the CD/DVD holder does not match the size you specified when you started the print job from the computer. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on your device: • Device messages...8226; General user messages • Paper messages • Power and connection messages • Print cartridge messages Device messages The following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD ...
...messages on the CD/DVD holder does not match the size you specified when you started the print job from the computer. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on your device: • Device messages...8226; General user messages • Paper messages • Power and connection messages • Print cartridge messages Device messages The following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • CD/DVD ...
User Guide
Page 111
...HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Close the CD/DVD tray. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart...Cause: The print carriage is blocked. Cause: The CD/DVD tray is open the print cartridge door to access the print carriage area. Solution: Turn the HP Photosmart off and open . Troubleshooting Follow the prompts on again. Remove any objects that are ...
...HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Close the CD/DVD tray. Carriage jam Cause: The print carriage is blocked. 110 Troubleshooting Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart...Cause: The print carriage is blocked. Cause: The CD/DVD tray is open the print cartridge door to access the print carriage area. Solution: Turn the HP Photosmart off and open . Troubleshooting Follow the prompts on again. Remove any objects that are ...
User Guide
Page 112
... not match the revision number of the software. Errors 111 Troubleshooting Mechanism error Cause: The HP Photosmart has a paper jam. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Clear the paper jam. Remove any objects that are blocking the print carriage (including any packing materials), and...
... not match the revision number of the software. Errors 111 Troubleshooting Mechanism error Cause: The HP Photosmart has a paper jam. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Clear the paper jam. Remove any objects that are blocking the print carriage (including any packing materials), and...
User Guide
Page 122
...any packing materials), and then turn the HP Photosmart on page 70 Wrong paper width Cause: The print setting chosen for the current job" on page 28 "Load paper" on the display to access the print carriage area. For more information, see: "Clear paper jams" on page 71 Cause: The print ..., see : "Change the print settings for the print job does not match the paper type or size loaded in the HP Photosmart. Solution: Turn the HP Photosmart off and open the print cartridge door to continue. Paper mismatch Cause: The print setting for the current job" on page 28 "Information on paper" on...
...any packing materials), and then turn the HP Photosmart on page 70 Wrong paper width Cause: The print setting chosen for the current job" on page 28 "Load paper" on the display to access the print carriage area. For more information, see: "Clear paper jams" on page 71 Cause: The print ..., see : "Change the print settings for the print job does not match the paper type or size loaded in the HP Photosmart. Solution: Turn the HP Photosmart off and open the print cartridge door to continue. Paper mismatch Cause: The print setting for the current job" on page 28 "Information on paper" on...
User Guide
Page 146
... cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on transfers 41 J jams, paper 25 145 Index See print cartridges ... 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. Index Symbols... 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101,...
... cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on transfers 41 J jams, paper 25 145 Index See print cartridges ... 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. Index Symbols... 111 G greeting cards, load 22 H Hagaki, load 20 HP Photosmart send images 51 I improper shutdown 123 index cards, load 20 ink drying time 120 low 101,...
User Guide
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...51 slots 47 troubleshoot 102 O OK button 6 on button 7 order ink supplies 67 print cartridges 67 out of paper 120 overheads, print 41 P page order 40 paper choose 15 feed fails 94 incompatible types 17 jam 111, 120 jams 25, 71 load 17 misfeed 120 out of 120 recommended sizes for printing 28... load 19 specifications 137 photos borderless 48 e-mail 51 edit 50, 51 ink sprays 102 missing 115 photo print cartridge 59 print borderless 35 print on photo paper 35 send using HP Photosmart 51 share 51 146 poor fax printout quality 88, 89 portrait orientation 31 postcards load 20 posters 43 preview print...
...51 slots 47 troubleshoot 102 O OK button 6 on button 7 order ink supplies 67 print cartridges 67 out of paper 120 overheads, print 41 P page order 40 paper choose 15 feed fails 94 incompatible types 17 jam 111, 120 jams 25, 71 load 17 misfeed 120 out of 120 recommended sizes for printing 28... load 19 specifications 137 photos borderless 48 e-mail 51 edit 50, 51 ink sprays 102 missing 115 photo print cartridge 59 print borderless 35 print on photo paper 35 send using HP Photosmart 51 share 51 146 poor fax printout quality 88, 89 portrait orientation 31 postcards load 20 posters 43 preview print...
User Guide
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...color tone 31 layout 31 orientation 31 paper size 28 paper type 29 print quality 87 quality 30 reduce/enlarge 31 resizing options 31 resolution 30 saturation 31 speed 30 printer sharing Mac 11 Windows 11 Printing Shortcuts tab 33 problems error messages 109 print 94 Q quality print 30 R recycle ink cartridges... in 89 smooth fonts 89 transparencies load 22 specifications 137 troubleshoot cd/dvd print 105 fax problems 88, 89 hardware installation 80 jams, paper 25 software installation 83 USB cable 81 troubleshooting communication problems 69 error messages 109 memory card 102 print 94 two-sided ...
...color tone 31 layout 31 orientation 31 paper size 28 paper type 29 print quality 87 quality 30 reduce/enlarge 31 resizing options 31 resolution 30 saturation 31 speed 30 printer sharing Mac 11 Windows 11 Printing Shortcuts tab 33 problems error messages 109 print 94 Q quality print 30 R recycle ink cartridges... in 89 smooth fonts 89 transparencies load 22 specifications 137 troubleshoot cd/dvd print 105 fax problems 88, 89 hardware installation 80 jams, paper 25 software installation 83 USB cable 81 troubleshooting communication problems 69 error messages 109 memory card 102 print 94 two-sided ...
Basics Guide
Page 3
Contents Contents 1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Avoid paper jams...6 Print directly onto a CD/DVD...7 Print up to 13 x 18 cm (5 x 7 inch) photos 8 Replace the print cartridges...10 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 14 Clear paper jams...17 CD/DVD...
Contents Contents 1 HP Photosmart overview The HP Photosmart at a glance 2 Control panel features...3 Find more information...4 Load paper...4 Avoid paper jams...6 Print directly onto a CD/DVD...7 Print up to 13 x 18 cm (5 x 7 inch) photos 8 Replace the print cartridges...10 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 14 Clear paper jams...17 CD/DVD...
Basics Guide
Page 18
...cartridge door to your computer. • Check other printers or scanners. Remove any packing materials. If you are not communicating with your operating system for more information. • Check the connection from your computer. 16 Troubleshooting and support Check the documentation that came with each other end of the HP Photosmart. The HP Photosmart...Check that the HP Photosmart print queue is not jammed. For more information about accessing the print queue, see the documentation that came with the HP Photosmart. Press the On button to turn the HP Photosmart off . ...
...cartridge door to your computer. • Check other printers or scanners. Remove any packing materials. If you are not communicating with your operating system for more information. • Check the connection from your computer. 16 Troubleshooting and support Check the documentation that came with each other end of the HP Photosmart. The HP Photosmart...Check that the HP Photosmart print queue is not jammed. For more information about accessing the print queue, see the documentation that came with the HP Photosmart. Press the On button to turn the HP Photosmart off . ...
Basics Guide
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.... 2. If you do not remove all the pieces of paper from the HP Photosmart, more paper jams are removing it from the front door 1. Lower the print cartridge door. Turn on CD/DVD surfaces with the HP Photosmart. Also, lower the output tray if it snaps into the CD/DVD tray. 18 Troubleshooting and support Replace...
.... 2. If you do not remove all the pieces of paper from the HP Photosmart, more paper jams are removing it from the front door 1. Lower the print cartridge door. Turn on CD/DVD surfaces with the HP Photosmart. Also, lower the output tray if it snaps into the CD/DVD tray. 18 Troubleshooting and support Replace...