User Guide
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Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...134 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 134 Printer does not pick up paper or misfeeds...135 Introduction...135 The printer does not pick up paper...135 The printer picks up multiple sheets of paper...138 The document feeder jams, skews, or picks up multiple sheets of paper 140 Clear paper jams...141 Paper jam locations ...141 Auto-navigation for clearing paper jams ...142 Experiencing frequent...
Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...134 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 134 Printer does not pick up paper or misfeeds...135 Introduction...135 The printer does not pick up paper...135 The printer picks up multiple sheets of paper...138 The document feeder jams, skews, or picks up multiple sheets of paper 140 Clear paper jams...141 Paper jam locations ...141 Auto-navigation for clearing paper jams ...142 Experiencing frequent...
User Guide
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...: Mac computers are supported with optional software when using the software installer. Follow the steps provided to the software installer. Download HP Easy Start either from 123.hp.com or from the printer-support website for this printer: www.hp.com/support. The "HP PCL-6" printer-specific print driver is installed for Linux, go to install the HP print driver. Table 1-6 Other specifications Other features X57945dn 6 GB base memory 32 GB embedded Multi-Media Controller (eMMC) 500 GB Hard Disk Drive 512 GB FIPS Hard Disk Drive Small color touchscreen control panel Large...
...: Mac computers are supported with optional software when using the software installer. Follow the steps provided to the software installer. Download HP Easy Start either from 123.hp.com or from the printer-support website for this printer: www.hp.com/support. The "HP PCL-6" printer-specific print driver is installed for Linux, go to install the HP print driver. Table 1-6 Other specifications Other features X57945dn 6 GB base memory 32 GB embedded Multi-Media Controller (eMMC) 500 GB Hard Disk Drive 512 GB FIPS Hard Disk Drive Small color touchscreen control panel Large...
User Guide
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... to install it . Download the driver, and then use the Microsoft Add Printer tool to install it . Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Microsoft retired mainstream support for Windows Server 2003 in the print driver are not supported. For a current list of available hard-disk space 10 Chapter 1 Printer overview Some features and page sizes...
... to install it . Download the driver, and then use the Microsoft Add Printer tool to install it . Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is available for download from the printer-support website. Microsoft retired mainstream support for Windows Server 2003 in the print driver are not supported. For a current list of available hard-disk space 10 Chapter 1 Printer overview Some features and page sizes...
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...: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Order supplies, accessories, and parts Find out how to obtain replacement supplies, accessories, and parts for the printer. For current information, see Support for the printer includes the following information is time to replace a toner cartridge. 30 Chapter 3 Supplies, accessories, and parts Do not remove the toner cartridge from...
...: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Order supplies, accessories, and parts Find out how to obtain replacement supplies, accessories, and parts for the printer. For current information, see Support for the printer includes the following information is time to replace a toner cartridge. 30 Chapter 3 Supplies, accessories, and parts Do not remove the toner cartridge from...
User Guide
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... automatic duplexer installed or to print on both sides (macOS) If your print job. Select a binding option from a software application to adjust the print settings. Click Show Details or Copies & Pages, and then select other menus to select the printer and basic options for your printer has an automatic duplexer installed, you can automatically print on both sides (macOS) Use this procedure for macOS. 1. Use a paper size and type supported by the duplexer. Manually print on both sides or print multiple pages per sheet.
... automatic duplexer installed or to print on both sides (macOS) If your print job. Select a binding option from a software application to adjust the print settings. Click Show Details or Copies & Pages, and then select other menus to select the printer and basic options for your printer has an automatic duplexer installed, you can automatically print on both sides (macOS) Use this procedure for macOS. 1. Use a paper size and type supported by the duplexer. Manually print on both sides or print multiple pages per sheet.
User Guide
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... printers, and then select Printer Properties or Preferences. Additional print tasks Locate information on the USB flash drive for printing at a later time or printed privately. Instructions are stored on the printer to print later or print privately Store print jobs in the printer memory for private or delayed printing. 1. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. Click the Print button. 3. Select from the list of the button varies for HP Color LaserJet Enterprise MFP...
... printers, and then select Printer Properties or Preferences. Additional print tasks Locate information on the USB flash drive for printing at a later time or printed privately. Instructions are stored on the printer to print later or print privately Store print jobs in the printer memory for private or delayed printing. 1. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. Click the Print button. 3. Select from the list of the button varies for HP Color LaserJet Enterprise MFP...
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... of cropping option. File Name Suffix Select the User editable check box to disable a preview. File Numbering Format Select a file name format for the front side and back side of the job or to make this setting editable at the printer control panel. Background Cleanup Select a value to remove faint images from the background or to compress the scanned file, which reduces the file size. Select the file format for the file. Darkness...
... of cropping option. File Name Suffix Select the User editable check box to disable a preview. File Numbering Format Select a file name format for the front side and back side of the job or to make this setting editable at the printer control panel. Background Cleanup Select a value to remove faint images from the background or to compress the scanned file, which reduces the file size. Select the file format for the file. Darkness...
User Guide
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... fax is enabled, use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up fax Set up fax by using the printer control panel Configure the fax features using the printer. The following information: ● Install and configure ● Learn and use the HP Embedded Web Server to disable LAN fax. 3. Before continuing, connect the printer to the Settings application, and then select the Settings icon. 2. Set up...
... fax is enabled, use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Set up fax Set up fax by using the printer control panel Configure the fax features using the printer. The following information: ● Install and configure ● Learn and use the HP Embedded Web Server to disable LAN fax. 3. Before continuing, connect the printer to the Settings application, and then select the Settings icon. 2. Set up...
User Guide
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... security and energy-conservation settings, and manage firmware updates for HP Color LaserJet Enterprise MFP X57945. The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to open and use the HP Embedded Web Server. 116 Chapter 8 Manage the printer The HP Embedded Web Server does not support IPX-based printer connections.
... security and energy-conservation settings, and manage firmware updates for HP Color LaserJet Enterprise MFP X57945. The following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory information Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to open and use the HP Embedded Web Server. 116 Chapter 8 Manage the printer The HP Embedded Web Server does not support IPX-based printer connections.
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...8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install or remove third-party software packages that are the default links. Configure the default options for help on purchasing original HP supplies, such as cartridges and paper. Print Quality Configure the print quality settings, including color adjustment, image registration, and allowed paper types. Quota Settings Provides connection information about third-party job-statistics services, or enables local serverless device job accounting. Manage Stored Jobs Enable or disable...
...8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install or remove third-party software packages that are the default links. Configure the default options for help on purchasing original HP supplies, such as cartridges and paper. Print Quality Configure the print quality settings, including color adjustment, image registration, and allowed paper types. Quota Settings Provides connection information about third-party job-statistics services, or enables local serverless device job accounting. Manage Stored Jobs Enable or disable...
User Guide
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...; Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. Access Control Configure access to printer functions for specific individuals or groups, and select the method individuals use the HP ePrint feature. If no sites are issues enabling HP Web Services or connecting the printer to expected system parameters. HP Web Services...
...; Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. Access Control Configure access to printer functions for specific individuals or groups, and select the method individuals use the HP ePrint feature. If no sites are issues enabling HP Web Services or connecting the printer to expected system parameters. HP Web Services...
User Guide
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Ensure the paper tray guides are set to short for the printers duplexer requirements. 4. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 13.B4 jam errors in the right door and fuser area. Close the right door. 5. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 7. 3. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go...
Ensure the paper tray guides are set to short for the printers duplexer requirements. 4. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 13.B4 jam errors in the right door and fuser area. Close the right door. 5. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 7. 3. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go...
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..., or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in the fuser Use the following procedure to the correct size for the printer. 5. Ensure the paper tray guides are set to clear paper jams in the fuser 181 Close the right door. 4. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Gently remove any jammed paper. 3. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 6. 2.
..., or contact customer support at www.hp.com/go/contactHP. 13.B9 jam errors in the fuser Use the following procedure to the correct size for the printer. 5. Ensure the paper tray guides are set to clear paper jams in the fuser 181 Close the right door. 4. When a jam occurs, the control panel displays an animation that assists in clearing the jam. Gently remove any jammed paper. 3. Ensure the type and quality of the paper being used meets the HP specifications for the paper loaded. 6. 2.
User Guide
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... of paper types that matches the type loaded in the tray. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Make sure the paper loaded meets specifications. 4. Select the paper type that best describes your paper. 7. Select the option for Windows, and change the setting as needed . 1. Click the OK button to match the environment. Settings ii. Expand the list of paper you are using, and click the OK button. 8. Check the paper type setting (Windows) 197 Print quality iv. Adjust paper type b. Use the...
... of paper types that matches the type loaded in the tray. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Make sure the paper loaded meets specifications. 4. Select the paper type that best describes your paper. 7. Select the option for Windows, and change the setting as needed . 1. Click the OK button to match the environment. Settings ii. Expand the list of paper you are using, and click the OK button. 8. Check the paper type setting (Windows) 197 Print quality iv. Adjust paper type b. Use the...
User Guide
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... imaging drum, replace the toner cartridge. 5. Fingerprints on the imaging drum can directly affect print quality and is not exposed to see any scratches, fingerprints, or other damage on . ● Use paper that is finished, discard the printed page. message displays on a sturdy, level surface. Check paper and the printing environment Use the following solutions: ● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make...
... imaging drum, replace the toner cartridge. 5. Fingerprints on the imaging drum can directly affect print quality and is not exposed to see any scratches, fingerprints, or other damage on . ● Use paper that is finished, discard the printed page. message displays on a sturdy, level surface. Check paper and the printing environment Use the following solutions: ● Move the printer away from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make...
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... 3 drivers. For a list of supported operating systems, go to www.hp.com/go /support. Step three: Set the individual tray alignment Follow these steps when text or images are not centered or aligned correctly on the printer control panel, select the Settings menu. 2. Select Print Test Page, and then follow the instructions on the printer. Try a different print driver Try a different print driver when printing from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP X57945. HP PCL 6 driver This printer-specific print driver supports Windows...
... 3 drivers. For a list of supported operating systems, go to www.hp.com/go /support. Step three: Set the individual tray alignment Follow these steps when text or images are not centered or aligned correctly on the printer control panel, select the Settings menu. 2. Select Print Test Page, and then follow the instructions on the printer. Try a different print driver Try a different print driver when printing from Postscript emulation needs, or for HP Color LaserJet Enterprise MFP X57945. HP PCL 6 driver This printer-specific print driver supports Windows...
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...feeder jams 141, 142 locating 2 paper-feeding problems 135, 140 double-sided printing Mac 44 Windows 41 duplex printing Mac 44 duplex printing (double-sided) settings (Windows) 41 Windows 41 duplexer jams 141 duplexing manually (Mac) 44 manually (Windows) 41 E easy-access USB port locating 2 easy-access USB printing 52 edge-to-edge copying 209 electrical specifications 13 electronic hardware recycling 236, 238 Embedded Web Server changing network settings 126 changing printer name 127 opening 126 Embedded Web Server (EWS) assigning passwords 129 features 116 network connection 116 end-of-life...
...feeder jams 141, 142 locating 2 paper-feeding problems 135, 140 double-sided printing Mac 44 Windows 41 duplex printing Mac 44 duplex printing (double-sided) settings (Windows) 41 Windows 41 duplexer jams 141 duplexing manually (Mac) 44 manually (Windows) 41 E easy-access USB port locating 2 easy-access USB printing 52 edge-to-edge copying 209 electrical specifications 13 electronic hardware recycling 236, 238 Embedded Web Server changing network settings 126 changing printer name 127 opening 126 Embedded Web Server (EWS) assigning passwords 129 features 116 network connection 116 end-of-life...
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... license, software 218, 230 loading paper in Tray 1 15 paper in Tray 2 21 lock formatter 129, 131 M Mac driver settings Job Storage 46 managing network 126 managing the printer overview 116 manual duplex Mac 44 Windows 41 margins, small copying 209 material restrictions 236, 237 Material Safety Data Sheet (MSDS) 236, 241 memory included 7 memory chip, toner cartridge description 218, 229 mercury-free product 236, 237 mobile printing Android devices 49, 52 mobile printing, software supported 11 multiple pages per sheet printing (Mac) 44 printing (Windows) 41...
... license, software 218, 230 loading paper in Tray 1 15 paper in Tray 2 21 lock formatter 129, 131 M Mac driver settings Job Storage 46 managing network 126 managing the printer overview 116 manual duplex Mac 44 Windows 41 margins, small copying 209 material restrictions 236, 237 Material Safety Data Sheet (MSDS) 236, 241 memory included 7 memory chip, toner cartridge description 218, 229 mercury-free product 236, 237 mobile printing Android devices 49, 52 mobile printing, software supported 11 multiple pages per sheet printing (Mac) 44 printing (Windows) 41...
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... paper jams 550-sheet tray 141 document feeder 141, 142 duplexer 141 fuser 141, 179, 181, 186 locations 141 output bin 141, 188, 189, 191 right door 176 Stapler stacker 189 Tray 1 141 Tray 2 141, 150 Tray 4 163, 170 paper pickup problems solving 135, 138 paper trays overview 15 paper type selecting (Windows) 41 paper types selecting (Mac) 44 potential shock hazard 2 power consumption 13 power usage 131 print media loading in Tray 1 15 print on both sides Mac 44 manually, Windows 41 Windows 41 print settings HP Embedded Web Server...
... paper jams 550-sheet tray 141 document feeder 141, 142 duplexer 141 fuser 141, 179, 181, 186 locations 141 output bin 141, 188, 189, 191 right door 176 Stapler stacker 189 Tray 1 141 Tray 2 141, 150 Tray 4 163, 170 paper pickup problems solving 135, 138 paper trays overview 15 paper type selecting (Windows) 41 paper types selecting (Mac) 44 potential shock hazard 2 power consumption 13 power usage 131 print media loading in Tray 1 15 print on both sides Mac 44 manually, Windows 41 Windows 41 print settings HP Embedded Web Server...
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... HP Embedded Web Server 116 T Taiwan EMI statement 245, 249 TCP/IP manually configuring IPv4 parameters 127 manually configuring IPv6 parameters 128 technical support online 218, 234 toner cartridge low threshold settings 134 using when low 134 toner cartridges memory chips 218, 229 non-HP 218, 229 recycling 236, 237 replacing 30 See toner cartridges warranty 218, 228 toner collection unit replacing 33 touchscreen locating features 4 transparencies printing (Windows) 41 Tray 1 jams 141 loading envelopes 27 locating 2 paper orientation 15, 17 Tray 2 jams 141, 150 loading 21 locating 2 paper...
... HP Embedded Web Server 116 T Taiwan EMI statement 245, 249 TCP/IP manually configuring IPv4 parameters 127 manually configuring IPv6 parameters 128 technical support online 218, 234 toner cartridge low threshold settings 134 using when low 134 toner cartridges memory chips 218, 229 non-HP 218, 229 recycling 236, 237 replacing 30 See toner cartridges warranty 218, 228 toner collection unit replacing 33 touchscreen locating features 4 transparencies printing (Windows) 41 Tray 1 jams 141 loading envelopes 27 locating 2 paper orientation 15, 17 Tray 2 jams 141, 150 loading 21 locating 2 paper...