Trusted Platform Module - User Guide
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... and MFPs ...3 Product Dimensions ...3 Product hardware setup and software installation 4 2 Manage the product ...7 View TPM status via HP Embedded Web Server (EWS 8 How to access the HP Embedded Web Server (EWS 8 Product security features ...8 Installation confirmation 8 Certificates and the TPM 8 EWS ...8 Stop using TPM... ...9 Install a new or re-enable an existing TPM after disabling a previous TPM 14 3 Solve problems ...17 HP TPM related error codes ...18 Software and firmware updates ...19 4 Service and Troubleshooting ...21 Customer support ...21 Index ...23 ENWW iii
... and MFPs ...3 Product Dimensions ...3 Product hardware setup and software installation 4 2 Manage the product ...7 View TPM status via HP Embedded Web Server (EWS 8 How to access the HP Embedded Web Server (EWS 8 Product security features ...8 Installation confirmation 8 Certificates and the TPM 8 EWS ...8 Stop using TPM... ...9 Install a new or re-enable an existing TPM after disabling a previous TPM 14 3 Solve problems ...17 HP TPM related error codes ...18 Software and firmware updates ...19 4 Service and Troubleshooting ...21 Customer support ...21 Index ...23 ENWW iii
Trusted Platform Module - User Guide
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Refer to www.hp.com/support/. 6 Chapter 1 Product overview ENWW For additional TPM user information and troubleshooting, go to the printer documentation for instructions. 8. After the printer has initialized, print a configuration page. Look under the Installed Personalities and Options heading on . 9. Plug in the power cords and network cable, and then turn the printer on this page and verify that HP TPM Accessory: Enabled is listed.
Refer to www.hp.com/support/. 6 Chapter 1 Product overview ENWW For additional TPM user information and troubleshooting, go to the printer documentation for instructions. 8. After the printer has initialized, print a configuration page. Look under the Installed Personalities and Options heading on . 9. Plug in the power cords and network cable, and then turn the printer on this page and verify that HP TPM Accessory: Enabled is listed.
Trusted Platform Module - User Guide
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box with a Macintosh computer www.hp.com/go/macosx Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp.com/go/carepack ENWW Customer support 21 Get support for your product or at www.hp.com/support Have the printer name, serial number, date of purchase, and problem description ready. 4 Service and Troubleshooting Customer support Get telephone support, free during your warranty period, for products used with your Country/region phone numbers are on the flyer that was in the country/region.
box with a Macintosh computer www.hp.com/go/macosx Order genuine HP parts or accessories www.hp.com/buy/parts Order additional HP service or maintenance agreements www.hp.com/go/carepack ENWW Customer support 21 Get support for your product or at www.hp.com/support Have the printer name, serial number, date of purchase, and problem description ready. 4 Service and Troubleshooting Customer support Get telephone support, free during your warranty period, for products used with your Country/region phone numbers are on the flyer that was in the country/region.
Trusted Platform Module - User Guide
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22 Chapter 4 Service and Troubleshooting ENWW
22 Chapter 4 Service and Troubleshooting ENWW
Trusted Platform Module - Installation Guide
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11 After the printer has initialized, print a configuration page. Refer to www.hp.com/support/Trusted_Platform_Module_Accessory. 3 Look under the Installed Personalities and Options heading on this page and verify that HP Printer Trusted Platform Module: Enabled is listed. For additional TPM user information and troubleshooting, go to the printer documentation for instructions.
11 After the printer has initialized, print a configuration page. Refer to www.hp.com/support/Trusted_Platform_Module_Accessory. 3 Look under the Installed Personalities and Options heading on this page and verify that HP Printer Trusted Platform Module: Enabled is listed. For additional TPM user information and troubleshooting, go to the printer documentation for instructions.
Inclusive Design Guide
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... users by providing adjustable volume and control panel messaging for troubleshooting 2 Guide | HP Inclusive Design Accessibility for all customers is a high priority for HP HP is committed to creating innovative designs and solutions that make your HP printer easier to use, and can make our printers accessible... and easy to use for all -round usability, such as blindness, limited vision, and color blindness Reach and strength...
... users by providing adjustable volume and control panel messaging for troubleshooting 2 Guide | HP Inclusive Design Accessibility for all customers is a high priority for HP HP is committed to creating innovative designs and solutions that make your HP printer easier to use, and can make our printers accessible... and easy to use for all -round usability, such as blindness, limited vision, and color blindness Reach and strength...
Print Media Guide
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Table of contents 1 Overview ...1 How HP LaserJet printers work ...1 Other resources ...2 2 Guidelines for using print media ...3 Using print media ...4 Preparing print media for use ...4 Using paper ...5 Reading a ream label ...5 Opening and loading... ...20 Guidelines for using overhead transparencies 20 Printing on both sides of the paper ...21 Shipping and storing print media ...22 Environmental considerations ...22 3 Troubleshooting print media problems ...25 Basic troubleshooting tasks ...25 Types of print media to avoid ...26 Paper problems ...28 Frequent paper jams ...28 ENWW iii
Table of contents 1 Overview ...1 How HP LaserJet printers work ...1 Other resources ...2 2 Guidelines for using print media ...3 Using print media ...4 Preparing print media for use ...4 Using paper ...5 Reading a ream label ...5 Opening and loading... ...20 Guidelines for using overhead transparencies 20 Printing on both sides of the paper ...21 Shipping and storing print media ...22 Environmental considerations ...22 3 Troubleshooting print media problems ...25 Basic troubleshooting tasks ...25 Types of print media to avoid ...26 Paper problems ...28 Frequent paper jams ...28 ENWW iii
Print Media Guide
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... similar for each of the four toner colors. Check the individual product manuals for that might encounter some terms that came with laser printers. HP LaserJet printers use laser and electrophotographic technologies to reproduce images and text on page 43. It also contains information to help troubleshoot HP LaserJet printer problems that information. The standards discussed...
... similar for each of the four toner colors. Check the individual product manuals for that might encounter some terms that came with laser printers. HP LaserJet printers use laser and electrophotographic technologies to reproduce images and text on page 43. It also contains information to help troubleshoot HP LaserJet printer problems that information. The standards discussed...
Print Media Guide
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...and talc. These characteristics ensure good image transfer, fusing without excessive curl, and reliable printer operation. For more information, see Troubleshooting print media problems on the printer model and the input source. (See the support documentation for printing might be controlled as well... the printer so that are optimized for duplexing). For more prestigious look or feel. or copiergrade papers. The preferred side for your HP LaserJet printer and any accessories. ● Reading a ream label ● Opening and loading paper ● Setting the correct media type and...
...and talc. These characteristics ensure good image transfer, fusing without excessive curl, and reliable printer operation. For more information, see Troubleshooting print media problems on the printer model and the input source. (See the support documentation for printing might be controlled as well... the printer so that are optimized for duplexing). For more prestigious look or feel. or copiergrade papers. The preferred side for your HP LaserJet printer and any accessories. ● Reading a ream label ● Opening and loading paper ● Setting the correct media type and...
Print Media Guide
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... or release undesirable emissions when heated to 9.0 mil) See the support documentation that came with your printer for HP color LaserJet printers). 100% chemical pulp and/or cotton content; Must lie flat within ±0.80 mm (±0.03 inch... Curl Moisture content Specifications 60 g/m2 to 160 g/m2 (16 lb to 190 Sheffield optimal; up to all HP LaserJet printers. Cut sheet within 5 mm (0.2 inch). 4% to 250 Sheffield extended (fusing or feeding performance can be...: Avoid using print media ENWW cm. 100 to 43 lb). To troubleshoot paper problems, see Paper problems on page 28.
... or release undesirable emissions when heated to 9.0 mil) See the support documentation that came with your printer for HP color LaserJet printers). 100% chemical pulp and/or cotton content; Must lie flat within ±0.80 mm (±0.03 inch... Curl Moisture content Specifications 60 g/m2 to 160 g/m2 (16 lb to 190 Sheffield optimal; up to all HP LaserJet printers. Cut sheet within 5 mm (0.2 inch). 4% to 250 Sheffield extended (fusing or feeding performance can be...: Avoid using print media ENWW cm. 100 to 43 lb). To troubleshoot paper problems, see Paper problems on page 28.
Print Media Guide
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... handling typically result from print media that does not meet the specifications outlined in good condition? Humidity - Temperature - Cleanliness Basic troubleshooting tasks If you cannot determine the cause of print defects by using print media on page 3.) ● Is the media in... you observing correct practices when handling and loading media? (See the support documentation for your printer for using the troubleshooting checklist, perform these basic troubleshooting tasks. Is it curled or wrinkled? ● Are you check the following questions to determine if the print media...
... handling typically result from print media that does not meet the specifications outlined in good condition? Humidity - Temperature - Cleanliness Basic troubleshooting tasks If you cannot determine the cause of print defects by using print media on page 3.) ● Is the media in... you observing correct practices when handling and loading media? (See the support documentation for your printer for using the troubleshooting checklist, perform these basic troubleshooting tasks. Is it curled or wrinkled? ● Are you check the following questions to determine if the print media...
Print Media Guide
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...401°F) for 0.1 second (0.2 second for HP color LaserJet printers). See the support documentation for sealing. ● Envelopes that have a print-quality problem that produces undesirable emissions or melts when exposed to see further troubleshooting information. ● Read the remainder of your... guide. These materials can severely damage the printer. 26 Chapter 3 Troubleshooting print media problems ENWW If the print quality of 205°C (401°F) for 0.1 second (0.4 second for HP color LaserJet printers). ● Print media that is very rough, highly textured,...
...401°F) for 0.1 second (0.2 second for HP color LaserJet printers). See the support documentation for sealing. ● Envelopes that have a print-quality problem that produces undesirable emissions or melts when exposed to see further troubleshooting information. ● Read the remainder of your... guide. These materials can severely damage the printer. 26 Chapter 3 Troubleshooting print media problems ENWW If the print quality of 205°C (401°F) for 0.1 second (0.4 second for HP color LaserJet printers). ● Print media that is very rough, highly textured,...
Print Media Guide
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See Guidelines for using paper on page 11 to remove build-up in the HP LaserJet printer user guide. This can cause poor print alignment, mis-stacking, improper fit in the input tray, or problems with paper from the multipurpose tray. ... moist. ● Make sure that all of paper. See your printer for your printer. 28 Chapter 3 Troubleshooting print media problems ENWW that the media meets the requirements for using paper on page 11. For most HP LaserJet printers you can build up in the tray are listed for basis weight in Guidelines for...
See Guidelines for using paper on page 11 to remove build-up in the HP LaserJet printer user guide. This can cause poor print alignment, mis-stacking, improper fit in the input tray, or problems with paper from the multipurpose tray. ... moist. ● Make sure that all of paper. See your printer for your printer. 28 Chapter 3 Troubleshooting print media problems ENWW that the media meets the requirements for using paper on page 11. For most HP LaserJet printers you can build up in the tray are listed for basis weight in Guidelines for...
Print Media Guide
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... Shipping and storing print media on page 22.) ● Turn the paper stack over or turn it around in portrait mode, if possible. 30 Chapter 3 Troubleshooting print media problems ENWW
... Shipping and storing print media on page 22.) ● Turn the paper stack over or turn it around in portrait mode, if possible. 30 Chapter 3 Troubleshooting print media problems ENWW
Print Media Guide
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... constructed. Very dry (low humidity) conditions can be corrected by the print media. Try removing the top few 32 Chapter 3 Troubleshooting print media problems ENWW Reduce background (gray shading in heat and moisture. Try different envelopes that are better constructed. Folds are better... help to your printer. Table 3-5 Gray areas on page 14 for characteristics of good envelope construction. Use this information to troubleshoot the problems. Background toner particles If the amount of the paper might be uneven, or the paper might have several possible causes...
... constructed. Very dry (low humidity) conditions can be corrected by the print media. Try removing the top few 32 Chapter 3 Troubleshooting print media problems ENWW Reduce background (gray shading in heat and moisture. Try different envelopes that are better constructed. Folds are better... help to your printer. Table 3-5 Gray areas on page 14 for characteristics of good envelope construction. Use this information to troubleshoot the problems. Background toner particles If the amount of the paper might be uneven, or the paper might have several possible causes...
Print Media Guide
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...carrier sheets, labels 18 cartons, storing 22 characters, malformed or wavy, troubleshooting 32 checklist, troubleshooting 25 chemical stability specifications 8 clasps, avoiding envelopes with 14 coated paper 5, 8, 26 cockle finishes 8 colored paper 8 composition, paper specifications 11 conditioning media 4, 22 converted media 8... embossed paper 8 encapsulated adhesives, avoiding 14 engraved paper 8 envelope feeders 14 envelopes feeding, troubleshooting 25 frequent jams 31 gray areas, troubleshooting 31 guidelines for using 16 large 15 printers supporting 14 specifications 14, 15, 16 standard ...
...carrier sheets, labels 18 cartons, storing 22 characters, malformed or wavy, troubleshooting 32 checklist, troubleshooting 25 chemical stability specifications 8 clasps, avoiding envelopes with 14 coated paper 5, 8, 26 cockle finishes 8 colored paper 8 composition, paper specifications 11 conditioning media 4, 22 converted media 8... embossed paper 8 encapsulated adhesives, avoiding 14 engraved paper 8 envelope feeders 14 envelopes feeding, troubleshooting 25 frequent jams 31 gray areas, troubleshooting 31 guidelines for using 16 large 15 printers supporting 14 specifications 14, 15, 16 standard ...
Print Media Guide
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... units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36...
... units 39 H heat, fuser 1 temperature specifications 11 heavy paper 8 standard sizes 39 troubleshooting 28 hollow images, troubleshooting 32 HP color LaserJet printers media designed for 1 HP envelope testing 15 HP LaserJet printers bond paper, using 5 HP monochrome LaserJet printers 1 HP print media, ordering 41 HP Sales and Services offices 2 HP website 2 humidity, storing media 22 I index cards, sizes 39 index grade 35, 36...
Print Media Guide
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...4 types to avoid 26 using media 22 terminology definitions 43 testing media envelopes 15 non-HP 3 text grade 35, 36 thermography 8 thick paper. See heavy paper thin paper, troubleshooting 28 toner 1 chemical stability of paper loading correctly 6 printing on both 21 sizes accuracy ... S Sales and Services Offices, HP 2 scanning laser beam 1 sealers, envelopes 14 separating paper 6, 29 setting media size and type 7 Sheffield method 39 shipping media 22 sides of 8 density 31, 32 toner smear, troubleshooting 32 toner specks (background scatter), troubleshooting 32 torn paper 11 transfer, ...
...4 types to avoid 26 using media 22 terminology definitions 43 testing media envelopes 15 non-HP 3 text grade 35, 36 thermography 8 thick paper. See heavy paper thin paper, troubleshooting 28 toner 1 chemical stability of paper loading correctly 6 printing on both 21 sizes accuracy ... S Sales and Services Offices, HP 2 scanning laser beam 1 sealers, envelopes 14 separating paper 6, 29 setting media size and type 7 Sheffield method 39 shipping media 22 sides of 8 density 31, 32 toner smear, troubleshooting 32 toner specks (background scatter), troubleshooting 32 torn paper 11 transfer, ...
Print Media Guide
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...folders, avoiding 8, 22 volume resistivity, specifications for 11 W warping, preventing 22 warranty, HP 3 watermarks, paper with 14 wrapping ream labels 5 specifications 11 storing media 22 wrinkled envelopes, troubleshooting 32 Z zone coating, adhesives 18 52 Index ENWW checklist 25 dropouts 32 edgeweld 29 ...smear 32 toner specks (background scatter) 32 wrinkled envelopes 32 two-sided printing 21 types of paper 8 U U.S. See curl websites HP 2 weight basis, equivalence tables 35 envelope specifications 14, 16 equivalence table 36 heavy paper 8, 28 paper specifications 11 ream label 5 ...
...folders, avoiding 8, 22 volume resistivity, specifications for 11 W warping, preventing 22 warranty, HP 3 watermarks, paper with 14 wrapping ream labels 5 specifications 11 storing media 22 wrinkled envelopes, troubleshooting 32 Z zone coating, adhesives 18 52 Index ENWW checklist 25 dropouts 32 edgeweld 29 ...smear 32 toner specks (background scatter) 32 wrinkled envelopes 32 two-sided printing 21 types of paper 8 U U.S. See curl websites HP 2 weight basis, equivalence tables 35 envelope specifications 14, 16 equivalence table 36 heavy paper 8, 28 paper specifications 11 ream label 5 ...
Hardware Installation Guide
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...Select Software and Drivers. 3. Method 3: IT managed setup (Windows only) Visit hp.com/go /upd IP IP .www.hp.com/support/colorljM651 www.hp.com/support 9 Click Product Support & Troubleshooting. Method 2: Install from Product Support Web Site (Windows and OS X) 1....screen instructions. HE )OS X Windows 1 .www.hp.com/support/colorljM651 1.1 2.2 3.3 zip exe 4.4 Windows 2 Windows(IT 3 HP Universal Print Driver hp.com/go /upd to www.hp.com/support. To find the IP address, touch the Network button on...
...Select Software and Drivers. 3. Method 3: IT managed setup (Windows only) Visit hp.com/go /upd IP IP .www.hp.com/support/colorljM651 www.hp.com/support 9 Click Product Support & Troubleshooting. Method 2: Install from Product Support Web Site (Windows and OS X) 1....screen instructions. HE )OS X Windows 1 .www.hp.com/support/colorljM651 1.1 2.2 3.3 zip exe 4.4 Windows 2 Windows(IT 3 HP Universal Print Driver hp.com/go /upd to www.hp.com/support. To find the IP address, touch the Network button on...
