User Guide
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HP Color LaserJet Enterprise MFP 6800, 6801, HP Color LaserJet Enterprise Flow MFP 6800, 6801 - User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
HP Color LaserJet Enterprise MFP 6800, 6801, HP Color LaserJet Enterprise Flow MFP 6800, 6801 - User Guide SUMMARY This guide provides configuration, use, warranty, safety and environmental information.
User Guide
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...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...146 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 146 Change the "Very Low" settings ...147 Order supplies ...148 Printer does not pick up paper or misfeeds...148 Introduction...148 The printer does not pick up paper...148 The printer picks up multiple sheets of paper...151 The document feeder jams, skews, or picks up multiple sheets of paper 153 Clear paper jams...154 Paper jam locations ...154 Auto-navigation...
...: Reset factory settings from the HP Embedded Web Server (network-connected printers only)...146 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS 146 Change the "Very Low" settings ...147 Order supplies ...148 Printer does not pick up paper or misfeeds...148 Introduction...148 The printer does not pick up paper...148 The printer picks up multiple sheets of paper...151 The document feeder jams, skews, or picks up multiple sheets of paper 153 Clear paper jams...154 Paper jam locations ...154 Auto-navigation...
User Guide
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... the software installer. HP Easy Start is installed for this printer: www.hp.com/support. Some features and page sizes in the print driver are supported with optional software when using the software installer. Supported operating systems 11 The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for macOS and to install it. Download HP Easy Start either from 123.hp.com or from the printer-support website for this operating system as part of the software installation. Linux: For...
... the software installer. HP Easy Start is installed for this printer: www.hp.com/support. Some features and page sizes in the print driver are supported with optional software when using the software installer. Supported operating systems 11 The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for macOS and to install it. Download HP Easy Start either from 123.hp.com or from the printer-support website for this operating system as part of the software installation. Linux: For...
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... and print drivers (continued) Operating system Print driver installed (from the software on the web) Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is large enough to accommodate the printer. 12 Chapter 1 Printer overview NOTE: Supported operating systems can change. Table 1-8 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk space macOS ● Internet connection ● 1 GB of supported operating systems, go to support.hp...
... and print drivers (continued) Operating system Print driver installed (from the software on the web) Windows Server 2022, 64-bit The PCL 6 printer-specific print driver is large enough to accommodate the printer. 12 Chapter 1 Printer overview NOTE: Supported operating systems can change. Table 1-8 Minimum system requirements Windows ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 2 GB of available hard-disk space macOS ● Internet connection ● 1 GB of supported operating systems, go to support.hp...
User Guide
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... for Tray 2 Mandatory TBD HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS). Genuine HP replacement parts can be found on -site or return-todepot support is not provided under the Device Management pane in the printer and protect the cartridges that the cartridge is willing to pay HP service personnel to reduce repair time.
... for Tray 2 Mandatory TBD HP Color LaserJet 550 sheet Paper 550-sheet paper feeder (optional Tray Tray 3) Mandatory 6QN57A Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS). Genuine HP replacement parts can be found on -site or return-todepot support is not provided under the Device Management pane in the printer and protect the cartridges that the cartridge is willing to pay HP service personnel to reduce repair time.
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... automatic duplexer installed, you install the HP print driver. Click the File menu, and then click the Print option. 2. macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu. Select a binding option from a software application to select the printer and basic options for macOS. 1. Click the File menu, and then click the Print option. 2. Use a paper size and type supported by the duplexer. Click Show Details or Copies & Pages, and...
... automatic duplexer installed, you install the HP print driver. Click the File menu, and then click the Print option. 2. macOS 10.14 Mojave and later: Click Show Details, click Two-Sided, and then click the Layout menu. Select a binding option from a software application to select the printer and basic options for macOS. 1. Click the File menu, and then click the Print option. 2. Use a paper size and type supported by the duplexer. Click Show Details or Copies & Pages, and...
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... a specific paper size ● Print the first or last pages of paper for the print job. ● Print Quality or Quality: Select the resolution level for printing at a later time or printed privately. NOTE: This list contains the master set of the item varies for HP Color LaserJet Enterprise MFP 6801. These jobs can be printed at a later time. Create a stored job (Windows) Store jobs on all printers. ● Media Type: Select the option for the type of the document on different paper ● Print...
... a specific paper size ● Print the first or last pages of paper for the print job. ● Print Quality or Quality: Select the resolution level for printing at a later time or printed privately. NOTE: This list contains the master set of the item varies for HP Color LaserJet Enterprise MFP 6801. These jobs can be printed at a later time. Create a stored job (Windows) Store jobs on all printers. ● Media Type: Select the option for the type of the document on different paper ● Print...
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... an optional analog fax accessory has been installed. Set up the fax features for the printer includes the following information: ● Install and configure ● Learn and use the HP Embedded Web Server to the Settings application, and then select the Settings icon. 2. Open the following information is disabled and the Internal Fax Modem Setup menu does not display. Select the location from the list on the printer control panel, navigate to disable...
... an optional analog fax accessory has been installed. Set up the fax features for the printer includes the following information: ● Install and configure ● Learn and use the HP Embedded Web Server to the Settings application, and then select the Settings icon. 2. Open the following information is disabled and the Internal Fax Modem Setup menu does not display. Select the location from the list on the printer control panel, navigate to disable...
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...-based network. For current information, see Support for HP Color LaserJet Enterprise MFP 6800 or Support for the printer. The HP Embedded Web Server does not support IPX-based printer connections. Introduction Use the HP Embedded Web Server to manage advanced printing functions. The following information: ● Install and configure ● Learn and use the HP Embedded Web Server. 128 Chapter 8 Manage the printer Internet access is not needed to open and use ● Solve problems ● Download software and firmware updates ● Join support forums...
...-based network. For current information, see Support for HP Color LaserJet Enterprise MFP 6800 or Support for the printer. The HP Embedded Web Server does not support IPX-based printer connections. Introduction Use the HP Embedded Web Server to manage advanced printing functions. The following information: ● Install and configure ● Learn and use the HP Embedded Web Server. 128 Chapter 8 Manage the printer Internet access is not needed to open and use ● Solve problems ● Download software and firmware updates ● Join support forums...
User Guide
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...party job-quota services, or enables local device quota service. Copy/Print tab Refer to search for the job. 132 Chapter 8 Manage the printer Product Support Connect to the support site for the printer to the table for copy jobs. Default Print Options Configure job-storage options. NOTE: If job-specific copy setting options are not set from specific software programs. Adjust the PCL and PostScript settings for print jobs. Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install or remove third-party software packages...
...party job-quota services, or enables local device quota service. Copy/Print tab Refer to search for the job. 132 Chapter 8 Manage the printer Product Support Connect to the support site for the printer to the table for copy jobs. Default Print Options Configure job-storage options. NOTE: If job-specific copy setting options are not set from specific software programs. Adjust the PCL and PostScript settings for print jobs. Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install or remove third-party software packages...
User Guide
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... HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. Access Control Configure access to web...
... HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set a custom device Service Access Code. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from different domains. Access Control Configure access to web...
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... jam errors in right door (Fuser wrap jam) z = Fuser mode. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in clearing the jam. Close the right door. 4. Ensure the type and quality of the paper being used meets the HP specifications for customers When a jam occurs, the control panel displays a message and an animation that assists in right door y = jam type (A or D) z = Paper tray. Ensure the paper tray guides are set to the correct size for the fuser to clear paper jams...
... jam errors in right door (Fuser wrap jam) z = Fuser mode. When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● 13.B9.yz Jam in clearing the jam. Close the right door. 4. Ensure the type and quality of the paper being used meets the HP specifications for customers When a jam occurs, the control panel displays a message and an animation that assists in right door y = jam type (A or D) z = Paper tray. Ensure the paper tray guides are set to the correct size for the fuser to clear paper jams...
User Guide
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...Open the following menus: i. Print quality iv. c. Use the arrows to confirm or modify the paper type and size settings for the print job Check the paper type setting when printing from a different software program. Make sure the driver settings match the control panel settings. Update the printer firmware Try upgrading the printer firmware. Check the paper-type setting for the tray. 3. Settings ii. Select the paper type that matches the type loaded in the order presented. NOTE: The print driver settings will override any control panel settings. 214 Chapter 9 Solve problems Print...
...Open the following menus: i. Print quality iv. c. Use the arrows to confirm or modify the paper type and size settings for the print job Check the paper type setting when printing from a different software program. Make sure the driver settings match the control panel settings. Update the printer firmware Try upgrading the printer firmware. Check the paper-type setting for the tray. 3. Settings ii. Select the paper type that matches the type loaded in the order presented. NOTE: The print driver settings will override any control panel settings. 214 Chapter 9 Solve problems Print...
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... the OK button to print the page. Check the paper type setting (macOS) Check the paper type setting for macOS, and change the setting as needed . 1. Step two: Check supplies status Check the supplies status report as follows. Click the Paper/Quality tab. 4. option. 5. Select Supplies Status Page, and then select Print to print the job. By default, the print driver displays the Copies & Pages menu. Select the option for the type of paper types that best describes your paper. 7. Click the OK button to check the estimated life remaining in the toner cartridges and...
... the OK button to print the page. Check the paper type setting (macOS) Check the paper type setting for macOS, and change the setting as needed . 1. Step two: Check supplies status Check the supplies status report as follows. Click the Paper/Quality tab. 4. option. 5. Select Supplies Status Page, and then select Print to print the job. By default, the print driver displays the Copies & Pages menu. Select the option for the type of paper types that best describes your paper. 7. Click the OK button to check the estimated life remaining in the toner cartridges and...
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... gives you specific legal rights and you , the end-user customer, this HP Limited Warranty, that HP software will not alter form, fit or function of purchase, for the period specified above , due to defects in performance or may vary according to you might not apply to province. A Service and support HP limited warranty statement HP PRODUCT HP Color LaserJet Enterprise MFP 6800, 6801, HP Color LaserJet Enterprise Flow MFP 6800, 6801 DURATION...
... gives you specific legal rights and you , the end-user customer, this HP Limited Warranty, that HP software will not alter form, fit or function of purchase, for the period specified above , due to defects in performance or may vary according to you might not apply to province. A Service and support HP limited warranty statement HP PRODUCT HP Color LaserJet Enterprise MFP 6800, 6801, HP Color LaserJet Enterprise Flow MFP 6800, 6801 DURATION...
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...Appendix C Regulatory information Table C-1 Regulatory model identification numbers Product model number Regulatory model number HP Color LaserJet Enterprise MFP 6800 BOISB-2002-02 HP Color LaserJet Enterprise MFP 6801 HP Color LaserJet Enterprise MFP 6800dn HP Color LaserJet Enterprise Flow MFP 6800zf BOISB-2002-03 HP Color LaserJet Enterprise Flow MFP 6800zfsw BOISB-2002-04 HP Color LaserJet Enterprise Flow MFP 6801zfsw HP Color LaserJet Enterprise Flow MFP 6800zfw+ HP Color LaserJet Enterprise Flow MFP 6801zfw+ European Union & United Kingdom Regulatory Notice Products bearing...
...Appendix C Regulatory information Table C-1 Regulatory model identification numbers Product model number Regulatory model number HP Color LaserJet Enterprise MFP 6800 BOISB-2002-02 HP Color LaserJet Enterprise MFP 6801 HP Color LaserJet Enterprise MFP 6800dn HP Color LaserJet Enterprise Flow MFP 6800zf BOISB-2002-03 HP Color LaserJet Enterprise Flow MFP 6800zfsw BOISB-2002-04 HP Color LaserJet Enterprise Flow MFP 6801zfsw HP Color LaserJet Enterprise Flow MFP 6800zfw+ HP Color LaserJet Enterprise Flow MFP 6801zfw+ European Union & United Kingdom Regulatory Notice Products bearing...
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...for Health and Safety Act of normal user operation. Department of the U.S. Since radiation emitted inside the device is mandatory for Finland Luokan 1 laserlaite HP Color LaserJet Enterprise MFP 6800, HP Color LaserJet Enterprise MFP 6800dn, HP Color LaserJet Enterprise Flow MFP 6800zf, HP Color LaserJet Enterprise Flow MFP 6800zfsw, HP Color LaserJet Enterprise Flow MFP 6800zfw+, laserkirjoitin on the product label. VAROITUS ! EMC statement (China) Power cord instructions Make sure your power source is certified as a "Class 1" laser product under the U.S. Normaalissa käyt...
...for Health and Safety Act of normal user operation. Department of the U.S. Since radiation emitted inside the device is mandatory for Finland Luokan 1 laserlaite HP Color LaserJet Enterprise MFP 6800, HP Color LaserJet Enterprise MFP 6800dn, HP Color LaserJet Enterprise Flow MFP 6800zf, HP Color LaserJet Enterprise Flow MFP 6800zfsw, HP Color LaserJet Enterprise Flow MFP 6800zfw+, laserkirjoitin on the product label. VAROITUS ! EMC statement (China) Power cord instructions Make sure your power source is certified as a "Class 1" laser product under the U.S. Normaalissa käyt...
User Guide
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... manually (Windows) 52 E easy-access USB port locating 2 easy-access USB printing 63 edge-to-edge copying 226 electrical specifications 15 electronic hardware recycling 265, 267 Embedded Web Server changing network settings 138 changing printer name 139 opening 138 Embedded Web Server (EWS) assigning passwords 141 features 128 network connection 128 end-of-life disposal 265, 266 energy use, optimizing 143 envelopes orientation 17 orientation, loading 29 envelopes, loading 29 environmental stewardship program 265 Eurasian conformity 274, 278 Explorer, versions supported HP...
... manually (Windows) 52 E easy-access USB port locating 2 easy-access USB printing 63 edge-to-edge copying 226 electrical specifications 15 electronic hardware recycling 265, 267 Embedded Web Server changing network settings 138 changing printer name 139 opening 138 Embedded Web Server (EWS) assigning passwords 141 features 128 network connection 128 end-of-life disposal 265, 266 energy use, optimizing 143 envelopes orientation 17 orientation, loading 29 envelopes, loading 29 environmental stewardship program 265 Eurasian conformity 274, 278 Explorer, versions supported HP...
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... non-HP supplies 247, 258 O on/off button locating 2 online help, control panel 145 online support 247, 263 operating-environment range printer 15 optimize copy images 226 optimize fax images 234 optimize scanned images 230 ordering supplies and accessories 32 orientation envelopes 29 labels 31 other links list HP Embedded Web Server 128, 130, 132 output bin clear jams 154, 197, 198, 202, 206, 209 locating 2 P pages per minute 8 pages per sheet selecting (Mac) 55 selecting (Windows) 52 paper jams 154, 155 loading Tray 1 17 loading Tray...
... non-HP supplies 247, 258 O on/off button locating 2 online help, control panel 145 online support 247, 263 operating-environment range printer 15 optimize copy images 226 optimize fax images 234 optimize scanned images 230 ordering supplies and accessories 32 orientation envelopes 29 labels 31 other links list HP Embedded Web Server 128, 130, 132 output bin clear jams 154, 197, 198, 202, 206, 209 locating 2 P pages per minute 8 pages per sheet selecting (Mac) 55 selecting (Windows) 52 paper jams 154, 155 loading Tray 1 17 loading Tray...
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... 8 locating 2 use alternative letterhead mode 28 troubleshooting check toner-cartridge status 214, 215 jams 154, 155 network problems 238 overview 145 paper feed problems 148 wired network 238 wireless network 240 troubleshooting tools HP Embedded Web Server 128, 130, 135 two-sided printing settings (Windows) 52 U USB sending to 115 USB port enabling 63, 65 USB storage accessories printing from 63 W warranty customer self repair 247, 263 license 247, 259 product 247 toner cartridges 247, 257 waste disposal 265, 267 web browser requirements HP Embedded Web Server 128 Web sites customer support...
... 8 locating 2 use alternative letterhead mode 28 troubleshooting check toner-cartridge status 214, 215 jams 154, 155 network problems 238 overview 145 paper feed problems 148 wired network 238 wireless network 240 troubleshooting tools HP Embedded Web Server 128, 130, 135 two-sided printing settings (Windows) 52 U USB sending to 115 USB port enabling 63, 65 USB storage accessories printing from 63 W warranty customer self repair 247, 263 license 247, 259 product 247 toner cartridges 247, 257 waste disposal 265, 267 web browser requirements HP Embedded Web Server 128 Web sites customer support...